I am very happy with U Pack. They were very helpful for my needs. They answered every question and…read morewhen I had to make changes it was so easy and not stressful. They were accessible every time I needed help and their pricing was the best for moving my daughter from college back home. It was over 2,000 miles. I highly recommend them. They made the move very easy.

I was very happy with U-Pack for our move to AZ in May, 2024. The reservations were easy to make,…read moreand I loved that I was able to speak to a live person each time I called. The delivery and pick-up drivers were very helpful and showed us how to use the bulkhead and secure our load. They were very accommodating with the delivery time of our furniture as we were unsure of the exact closing date and time. The delivery driver was very helpful in Phoenix. Our daughter also used them in February to move from CA to OH. I highly recommend U-Pack for your moving needs.

Anthony, I can assure you that you do not want to go back-and-forth with me about this. The…read moregreatest thing that you could've done was simply acknowledged how unprofessional your business was, apologized and acknowledge that this was not your best work. But instead, you choose to justify and add completely untruth statements about what occurred, especially regarding the service I purchased versus the service you rendered.. I advised you that I was doing a full two bedroom home move, and what I had to move was significantly less than that. You weren't there to witness the absolute chaos . As a you called after the 3 hours delay in response to my threat to cancel to offer an apology, I'm unclear as to why you are now trying to resend that in an effort to cover your unprofessionalism. At any rate, you are miserable, your company is unprofessional, and sadly you appear to be biting off of the good name of J. I. T. (Just In Time Movers) who I undoubtedly thought I was getting, but ended up with your unscrupulous and unprofessional company. At the very least, ensure that you are present before you start defending behaviors and actions that you were not present for, but clearly felt compelled initially on the phone to apologize for. Sadly, you have not addressed what was stated with regards to my GRANDSON having to assist and being expected to, the unprofessional conduct of your staff and your children running amuck throughout my house as child laborers. Additionally, my daughter said almost nothing to anyone because she was so irritated and disgusted with the entire process. I'm just glad that this experience is in the past for me, however I STRONGLY SUGGEST that future potential clients look at the pictures that reflect what was my horrible reality . I'm sure they say 1000 more words than I ever could. It's sad that you can't just accept that this was an absolute disaster and acknowledge that YOU WILL DO BETTER TO SHOW UP PROFESSIONALLY with and for future customers. ***Your response is a COMPLETE FABRICATION... And who breaks their own fully functional furniture in anticipation of having to write a negative review. PLEASE take the time to address what I demonstrated proof of, not make up lies to deflect from the truth. Now go get yourself a life, a business license, liability insurance and some integrity to go with YOUR DISHONEST business practices. Instead of harassing me about telling the truth, GO HARASS your employees to be professional and respectful of customer's homes and property. EVEN YELP STATED THEY SUSPECT YOUR PREVIOUS POSITIVE REVIEWS WERE WRITTEN BY FRIENDS AND FAMILY. SEE THEIR STATEMENT! ! YOU' VE PROVEN MY POINT...

Anthony was great about communicating regarding the move and gave us the best price. Stefan &…read moreWilliam did the work and Antony stopped in to meet us and ensure everything was going smoothly. They were all very quick, polite & professional. I highly recommend JTI Movers for a positive moving experience.

Simplify with Margaret ( https://simplifywithmargaret.com/ ) was here today to help me to move…read morethings around the house and help organize some areas and what a difference they've made! I am recently widowed and have mobility issues (standing, walking) and needed help getting things moved up and down stairs as well as reconfiguring my garage workshop. After contacting the owner (Margaret) , we scheduled a consultancy. I had already put together a list of things to get done, and we went through the rooms that needed work and were able to put together a rough idea of what would be needed. Later I provided her the final list and within a week we had scheduled a date for the crew to do the work. Marcey, Jamail, and David arrived on time and, after a quick tour of the various areas, they took my list and got to work. Through the whole process they were personable, courteous, industrious, and engaged. Each had time to talk about the various processes and were generally just pleasant to work with. The list was extensive, easily a half-day's worth of work, but they were done in a little over four hours. The final walk-throughs of the various areas left me amazed at the thorough job and attention to detail. My role was to be available for questions, but otherwise I tried to stay out of the way and let them do their work. The questions asked were considerate and completely dependent on my judgement. There were some small adjustments as the work wound to the end, but the team was very adaptable and quickly worked through the adjustments, making sure that I was happy with the final outcome. Simplify with Margaret was easy to work with, their rates are reasonable, and the staff that I met were pleasant, hard working people that have a good head for organization. The day before the crew was to arrive I had discovered another task needed and Margaret and the crew had no problem with the change. The job they have completed provides me a great palette to work from for developing new work flows. Once I have a better idea of what I may need, I'll work up my list and give Simplify with Margaret a call. The company also hires out to help with Christmas decorating. I plan on contacting them to schedule a crew to help me with that this year.

Didn't know where to start to get my apt in order but Margaret and her crew came to my rescue!!!…read moreWords can't describe how pleased I am with the service and results!!!! I would definitely recommend & pricing compared to results I don't even think they compare...With the results you'll think you got a great discounted rate believe me!!! They didn't just come in my home & toss everything they included me in the process of sorting & arranging. Not only are things organized but manageable & if things do start to get back cluttered, upkeep & maintenance are offered to avoid the clutter building back up..Simplify was just simply amazing can't wait to tackle more projects in the future!!!

They helped move a countertop into location. Reliable and cost effective, would use them again.read more

They never showed u. took hours to let me know what was going on and then had a person in a pick up…read moretruck to help me move myself. And then kept my security deposit.