Exceptionally conscientious, quality autobody business! My parts were available and my car was…read morefinished promptly, looking as good as the day I drove it off the lot, new. Extremely helpful arranging appraisal with my insurance carrier as well. Best in the business by far.

I recently had our vehicle repaired at Unicar auto body. I want to thank Charlie, Bob, and his…read moreentire staff for performing OUTSTANDING WORK. Dennis Fare

I had a great experience purchasing my new 2026 Toyota RAV4 Hybrid. I needed to replace my old car…read morequickly and was looking for a specific model. My salesperson, Goksel Aksoy, took the time to show me that every 2026 RAV4 Hybrid they had, even those that hadn't arrived yet, had already been sold. There was one available for me, that was scheduled to arrive between 7/30-8/10, but it wasn't my ideal color or option package. Given how limited inventory was, I was prepared to take it. Then, on July 29, Goksel called to let me know that another RAV4 Hybrid had just become available because the original buyer backed out. It was exactly the color and options I had been hoping for. Knowing how quickly it would sell, he contacted me immediately. I told him I'd be there in 30 minutes, and he made sure I was the first person to test drive it and had the first opportunity to purchase it. Thanks to his quick thinking and professionalism, I drove home in the exact vehicle I wanted. Throughout the entire process, Goksel was friendly, honest, respectful, and incredibly helpful. I never felt pressured, and I truly appreciated how responsive and transparent he was. If you're looking for a new vehicle, I highly recommend both this dealership and this Goksel Aksoy. They made what could have been a stressful experience smooth, enjoyable, and successful.

Horrible experience at Towne Toyota in Ledgewood, NJ. I highly recommend shopping elsewhere…read more I purchased a Toyota Certified Pre-Owned 2023 Toyota RAV4 from Towne Toyota in April 2026. Before purchasing, I noticed cosmetic damage that had been poorly repaired. The general manager acknowledged it and reduced the price, so I decided to move forward. Unfortunately, the problems started immediately. On the drive home, I heard a noise and discovered a piece of the exterior body molding coming loose and falling off. I returned to the dealership, where it was simply reattached. About a week later, I began experiencing braking issues. The brakes did not seem to stop the vehicle properly; the brake pedal would sink almost to the floor, and eventually a Brake warning light appeared. I contacted the general manager and brought the vehicle in. Before any technician inspected it, the service manager got into my vehicle, pressed buttons, shifted it into gear, and applied the parking brake until the warning light disappeared. When I asked why he would clear the warning before it could be diagnosed, he offered no explanation. Fortunately, the employee who checked me in had already seen the warning light, and I also had a photo of it. After waiting more than an hour, I was told the vehicle was safe to drive. Almost immediately after leaving, the Brake warning light returned, forcing me to turn around. I was then told the vehicle needed a new sensor and battery, but the sensor was not in stock, requiring another trip. About a week later, the Brake warning light came on again. During my next visit, the service manager became argumentative and raised his voice, claiming the problem was the steering angle sensor--the same component I had been told was already replaced. Toyota states that the Brake warning light can indicate a braking system failure and advises drivers to pull over immediately and have the vehicle towed. Despite this, I was repeatedly told the vehicle was safe to drive. The dealership eventually agreed to replace additional braking components, but the necessary parts were again unavailable, requiring yet another trip. Since the dealership is about an hour from my home, these repeated visits resulted in significant lost time. When I finally received a loaner vehicle, nearly two weeks passed without a single update. After I contacted the dealership, I was told the Brake warning light had returned even after additional repairs, meaning they still had not resolved the issue. While checking the Toyota app, I noticed my vehicle was parked at a residential address instead of the dealership. I later learned the service manager had taken my vehicle home, which further damaged my confidence in how it was being handled. About two months later, I returned because the suspension felt unusually soft and unstable. The vehicle floated over the road, had excessive body roll, bounced over small bumps, and produced loud banging noises from the driver's side front suspension. The paint is also peeling in several areas, and rust is beginning to form. The service manager photographed the damage but never explained what would be done or whether it would be covered. This has been the most problematic vehicle I have ever owned. Between the repeated safety concerns, unsuccessful repair attempts, poor communication, and dismissive customer service, I have completely lost confidence in Towne Toyota. I cannot recommend purchasing a vehicle from this dealership and will never do business with them again.

The 5-star rating does not lie. I have a 2025 Honda Accord and needed my front bumper repaired. My…read morecar looks great. I got my car back sooner than expected so I didn't have to rent a car. Highly recommend this auto body shop. Everyone there was so nice and accommodating.

Well the ratings don't lie! Great experience all the way through! My car came out looking great and…read moresince I lived close Don the owner accommodated me by dropping me off and picking me up when my car was finished which was a day sooner than anticipated. It's so hard to find good quality shops at a good price but so lucky found Landing auto body!

I had my Acura repaired front fender and front bumper. The front bumper is actually the entire…read morefront of the car. From day one the experience was great. Very professional and courteous. I received updates all along the way. Most importantly the workmanship was excellent. I would not hesitate to recommend them and I would use again if needed. Everett R

My husband was in a very serious motorcycle accident on 4/11/17. His bike was towed to Hampton…read moreBody Works. Dee in the office was so compassionate during this hard time. She walked me through all the steps and explained the process. She represents her customers and her company very well. I wish I could say the same for State Farm. Thank you Dee and your team!

I took my car in and spoke to Juan and asked him to look at the damage on my hood. Juan immediately…read moretold me what needed to be done and solved my problem until I am able to come in on Saturday. I am happy that I was able to deal through him, he was very professional and honest. If I can give more than 5 stars I would have.

Juan, Greg & Marybeth went above and beyond. Very pleased with door repair, and it's under…read morewarranty, excellent customer service, and highly recommend!

Simply amazing work I have had both my cars worked on there…read moreand they came out flawless Great prices too Andrew is great to work with

Everything about this business is excellent. Their repairs are well done, they know how to work…read morewith insurance companies, they explain the process and give a timely estimate of completion. Customer service is friendly and supportive. We have used them over many years and have never been disappointed. Highly recommend.

Amazing experience everything went as expected. Very pleased with the work performed. I had a list…read moreof things to be done and everything was fixed the first time unlike the dealer I previously used and had to take it back 3 times. I'll definitely be back!!

I recently stopped in to make an appointment for my Explorer. I was having a minor issue with my…read moreBronco that I was driving at the time. One of the mechanic, Jamie, resolved the issue and also gave me some good advice to avoid this issue in the future. A few weeks before I brought my Bronco in to schedule an oil change and they were able to take it in right there on the spot. That saved me having to leave work early. The team at Elite are all very professional, friendly and knowledgeable. The prices are very reasonable. I recommend Elite to friends all the time.

I wouldn't trust anyone else. Dino and his team do great work, on time and fairly priced. Trust…read morewith confidence!

This is where I take my car when I don't have the time or equipment to fix it myself. They're…read morecompetent, they're honest, and they're not trying to make the whole month on every oil change that comes in.