The staff were extremely knowledgeable and thorough but their prices are a little steep.read more

Deceptive billing practices hidden behind a "family safety" sales pitch…read more I recently brought my 2018 Infinity Q50 here for an agreed-upon $89.00 A/C check. Once they had my car in the shop they pushed an extra $115.00 manual labor charge, claiming they "could not" use a diagnostic scanner port in my car because every electrical component had to be checked individually. I questioned that and was told that the port in my car would not read "broken wires, bad ground or power supply." The upcharge was paid for and I drove home. When I got home i did some research and as I suspected their claim was completely false. A 2018 Infinity HVAC computer instantly generates diagnostic codes like open circuit or short to ground and the power supply. The standard, legal procedure in New Jersey is to plug the scanner in under the initial agreed-upon fee of $89.00 first, pull codes, and then present the findings to the customer to request authorization for further manual labor. Instead they skipped the standard legal procedure to manufacture additional labor hours, completely bypassing required procedure. After contacting the service manager by email and giving them the opportunity to refund the upcharged amount they maintained their position even though their own documentation proves my claim to be true. I am filing a formal complaint with the New Jersey division of Consumer Affairs and initiating a credit card dispute for deceptive upcharging. Watch your paperwork very careully here. They claimed their scanner was of no use onmy car and could not read the required codes to diagnose my A/C correctly. My vehicle uses an entirely computer-controlled electronic variable compressor, meaning their advanced scanners are precisely the tools designed to read these electrical faults. They used their advertised "High-Tech" Certifications to justify a "Bait and switch" price upcharge tactic. They refused my written request for a partial refund in writing. As a senior citizen, I do not like getting taken advantage of and neither should you. Be cautious and be wary of the upselling or upcharging

Amazing service 5 star, I've been coming here for 15 years…read more Auto Spa is my go to spot, my whole family comes here.

Hello I took my vehicle to auto spa..hoping that they would…read moredo the Right thing .I took all of the money. That I could mustard up. To get my racket pen steering fix only for them to tell me that they didn't do an alignment, told me an initial beginning that they would send my car out never happened never happened to this day I still have to do repairs on my car they really did me in I am so so still upset behind this thing, I thought they were good people I used to take my older car there and they did me right back then that was some years ago Now it's just all about the money I'm left still hanging with my car still being repaired after paying $1,700, shame on you no

Highly recommended. Skilled mechanics and friendly people…read more Very thorough work and service. They appreciate your business and I'm fortunate to have them taking care of my car.

This place is awesome! Fred is the best. He found what the problem was very quickly and fixed it at…read moreno charge. This is now my go to auto shop.

Absolutely terrible experience with Fonzarelli's. We first contacted them on December 4th to get…read moreall four rims replaced through our warranty company. From the beginning, communication was a mess--they rarely returned our calls and we had to constantly follow up just to get basic updates. The tech we were assigned to was barely ever at the shop because he worked at multiple locations, and unfortunately, he never handed off our case to anyone else. To make things worse, he clearly didn't understand the process to complete a warranty claim, which delayed everything even further. Now it's April 10th, and we just found out they also weren't returning calls from the warranty company. That's over four months wasted with absolutely no progress, all because of disorganization and lack of professionalism. I had been putting off replacing my tires since the fall because we were waiting for them to replace the rims. Anyone knows you don't mount new tires twice if you don't have to. So now I have no new rims and my tires are bald. They dropped the ball every step of the way. Avoid Fonzarelli's at all costs

My parents had two cars fixed there and each time they did an awesome job. AAA told me to go to…read moreMidtown Collision in Newton and it was over a month for them to even get half the parts to fix my car with no communication whatsoever. So I went to Fonzarelli's instead. They took a week to get all the parts, paint and fix my car. It literally looks brand new and like nothing ever happened to it. They even cleaned the inside. If you want your car done the right way from honest people who don't overcharge by trying to upsell crap you don't need or charge you with insane hour labor rates and do a perfect job, go to this place.

Had work done with RSK Automotive. They not only completed the repair on a cold and snowy day, the…read moredid so at a reasonable price. Additionally, they are also very friendly allowing us to ask questions while they provided thorough answers. We also enjoyed simply talking with them. They are a very friendly group of people.

Very please with the work done . Very honest. Very friendly service. I will be using them to repair…read moreall my vehicles. Thank you Randy

Went in for a NYS inspection and found out that I needed front struts and wipers. I left my car…read moreovernight and it was repaired the next day without any issues. Great service at a great price and the staff was very friendly and accommodating at the same time. Couldn't ask for anything more.

I'm writing this review as a former employee who wants to offer insight for potential customers…read more During my time working at this mechanic shop, I witnessed several troubling practices that customers deserve to be aware of. There were instances where parts were charged for but never actually installed. In some cases, unnecessary parts were sold to customers who didn't need them, and at times, the work billed was not fully completed. These practices were not isolated or accidental--they happened frequently enough to be considered routine. Additionally, the shop often lacked qualified technicians to perform repairs properly. Corners were cut, and customer vehicles did not always receive the level of care and attention they deserved. I'm sharing this to encourage others to ask questions, request to see the old parts that were "replaced," and to get second opinions if something doesn't feel right. Your safety and your wallet are worth protecting!

Simple oil change, but you botched it by not replacing the cap. You charged me plenty and then I…read morehad to pay to get error message diagnosed and cap replaced.

I was referred by a group of men waiting at the same vehicle inspection station who were talking up…read morehow good this vehicle repair location was. I called and spoke with Wanda and requested a quote to replace the oil pan on my vehicle. I provided her the Vehicle's Year, Make, Model and VIN. She said she would call back with the quote. Did you hear from her because she certainly did not call me back? I am so glad to find out this up front before I entrusted my valued vehicle and gave them my money.

The whole team at Mark's Auto is fantastic. I purchased a used car and brought it immediately to…read moreMark's auto for inspection and Mark Jr. found a serious problem that I ( or my husband) would have ever seen. The Dealer repaired the car and I purchased it. We always seem to have some kind of "auto emergency" and Mark's Garage ALWAYS makes the time, explains the problem, and charges a fair price for their work. I highly recommend Mark's Auto for something as simple as an oil change to major repairs.

The best. Straight-up car maintenance without playing games. Use him with confidence. One less…read morething to worry about.