Ms. Kaylee and Karlee were very nice, helpful, and professional. The rental process was quick and…read moresimple. My U-Haul was clean and ready to go! The price wasn't too bad either. I'll definitely return and refer others to this business.

Stopped by here today to get some boxes. As we were entering lot the family manager Carlie was…read morebacking up a Uhaul truck full speed without realizing we were entering the lot and we were forced to stop abruptly . When she came in we told her you were backing up too fast and almost hit us. To that she did not take accountability but just said no I have a back up camera. We said you were going fast even for having a up camera and to that all she said I had a camera. She was proud to say she was family manager as of our concern did not matter as it was a family owned! Enter Knapp Sisters Uhaul in Mansfield with extra precaution as the owners feel it's okay to speed down the parking lots when reversing vehicles

10 STAR SERVICE!!! Walked in to inquire about the facility and their units. Christian and Greg were…read moreWONDERFUL and VERY HELPFUL! They are very professional and have AMAZING customer service. They both made this experience really easy and were very patient with my crazy questions and scenarios. Really liked that it's a super clean establishment and the indoor parking I opted for is going to make this move easy. PS. They have moving supplies for purchase if you need. Thank you Christian and Greg.

Jenny at All Storage saved my life! I recently moved from Seattle and needed to put my belongings…read moreinto storage. I reserved a unit on line with a different company but lets just say when I arrived that place was unacceptable. It was 6pm and most offices were closing. My friend was able to call and reserve a unit right away with All Storage. They waited for the movers, my belongings and I to get there and Jenny personally gave me a tour of the facility and my unit! It was beautiful! The facility is amazingly clean. The staff and service are impeccable. If you ever need storage in the area this is absolutely your best bet.

Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​

you are ruining my brand new business shirts. I can understand a bottom gets after awhile chipped…read moreor crumbles away, but having a shirt damaged that I wore 3 or 4 times is disappointing. in addition, the staff is not checking if a button is missing or cracked.

I have tried to speak to the new owner regarding lost items. Stanton has lost a navy blue cashmere…read moresweater valued at $275, Ralph Lauren Shirt worth $100.00, improperly cleaned pants, and Ag Jeans that shrunk and are no longer good to wear. I have notified and asked the owner to call, and left my Business Card, NO RESPONSE. I have been going to this cleaner for 5yrs,m and there is a new owner. Avoidance is not going to resolve. I have filed a complaint with the Attorney General.

great storage good prices the personal the work there is…read morevery profesional and take care of me very good

Renee is amazing. She has never failed me when dealing with multiple storage units from my mother's…read morehoarding. It has taken us years to go through and sell or donate stuff. Renee has always assisted as we've needed additional units or access to the moving truck. She remembers us and our situation. She always greets with a smile. We will continue to do business with this facility, in large part, due to the wonderful customer service she provides! Thank you Renee!!!

These guys were amazing! They were timely, they kept in contact with me to provide updates on their…read morearrival, and they loaded up and hauled the junk away extremely fast.

Very helpful customer service. The front office area is nice…read more The storage space I rented was reasonably priced and a good sized space. The rental space is clean and climate controlled.

We have been storing our items here for about a year and a half now with no trouble. The people who…read morerun the office are great and the place is extremely secure, which is why we chose this location. Last weekend, we had record flooding, which flooded most, if not all the units. We signed up with their insurance when we first started our rental unit. Access Self Storage sent over our information and I filed the furniture we were claiming damaged. Come to find out, their insurance they offer does not cover flooding. We were not told that when we signed up for it. Needless to say, we will be looking for another unit to store our things. I'm sure many other people will too. I'm not risking their drainage system again while I'm paying insurance and they aren't even taking care of their current tenants. It's a waste of my time and my money.