Mayra was Amazing! quick and easy to get a storage unit and walked us all through our storage needs!read more

Kat was so helpful and kind! She handled all my concerns and made the rental process easy!read more

I had a great experience with this Compass self storage branch! The lady who works there is very…read moreprofessional and helpful. She will do all she can to accommodate your needs with a friendly smile and personality. The grounds are kept clean, and the climate controlled storage area is kept at a comfortable temperature. There are security cameras in use, and I feel that my property is safe.

I have been renting at this location since April of 2026, and service has been good , up until this…read moremonth when they sent me a rate increase letter,with my rate going up from $109 to $ 256, how can they justify a $153 increase.I have rented storage before and even worked at one for years and have Never gotten and increase that high, I don't understand how they think this is justified. I reached out to the District Manager a couple of days and still have not received a call back, so I guess they rather lose customers, I will be moving my things out of here before 1st of next month,there are to many storage company I can go to and pay less than $256 for a 10×20 box

This was my second time using CubeSmart, and once again, I am completely satisfied with my…read moreexperience. The facility was always clean and well-maintained during my visits. Upon moving out, Ashley, the manager, was extremely helpful; she assisted me in making the whole process smooth and stress-free. She truly exceeded my expectations. I highly recommend CubeSmart for anyone in need of storage!

Excellent customer service from Ashleigh reasonable prices.....large units indoor and outdoorread more

Nice, and affordable nothing too fancy We have store are RV…read morefor yeaes with no issues.

My things were covered in rat urine and feces. My unit was broken into and the lock was cut. I was…read morenever notified and happened to notice when I went by to get something from my unit. When I called they said they meant to call me and needed me to report anything missing to the police. But back to the rats... they chewed through boxes, destroyed leather purses, ate through wood and more. When I first noticed a few rat pellets I asked the office if they treat for rats. They said yes. But clearly they have a problem. Most of my things were in salvageable and due to the lack of help this far I didn't make a big deal when I moved my things out. Not worth it.

Great place! Was able to get a unit the same day I called. Even though we were in the midst of…read moreCOVID and moving, this place really helped us get in and get taken care of. Still following COVID guidelines we were able to do everything remotely as far as payment & picked up keys there onsite. We stored our house for a month while we transitioned from out of state back to our home town and to a new rental home. The unit was clean, the gentleman I talked to was super kind and easy to communicate with. If/when we get a house of our own, we will definitely consider them again for our transition and storage needs.

I rarely use storage places yet this one has to be the best so far. Very clean and well put…read moretogether. The guest service was amazing and constantly helped if needed. Would 10/10 recommend again.

Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​

Ms. Kaylee and Karlee were very nice, helpful, and professional. The rental process was quick and…read moresimple. My U-Haul was clean and ready to go! The price wasn't too bad either. I'll definitely return and refer others to this business.

Stopped by here today to get some boxes. As we were entering lot the family manager Carlie was…read morebacking up a Uhaul truck full speed without realizing we were entering the lot and we were forced to stop abruptly . When she came in we told her you were backing up too fast and almost hit us. To that she did not take accountability but just said no I have a back up camera. We said you were going fast even for having a up camera and to that all she said I had a camera. She was proud to say she was family manager as of our concern did not matter as it was a family owned! Enter Knapp Sisters Uhaul in Mansfield with extra precaution as the owners feel it's okay to speed down the parking lots when reversing vehicles

Ms. Linda was so helpful and friendly. She explained everything to me. She showed me how to work my…read morelock with so much patience. Thanks, Ms. Linda. Lena K.

The lancaster, tx location is horrible. No one is ever there. The rates change and when corrected…read moreit is a billing issue. Several times i have a confirmation email with the correct rates and have to call to correct only to get an AI that keeps asking do I want to pay my bill. To prove no one is ever there. I returned a lock at 2pm the day before and was charged $50 and the lock was in the office. Thank God i took a video. They play with people personal belongings by jacking the price and your stuck because its no choice...its price rape.