I was directed to this site by using Selfstorage.com which allowed me to find this unit by…read moresearching the price point I was willing to pay in comparison with the unit size. The facility was easy to locate, very affordable, and clean. The manager was very flexible with me on my move in time. The rental process was extremely simple. The multiple way to pay rent, including a payment kiosk, makes payment easy and hassle free. I have enjoyed the overall move in experience. I would have given the facility 5 stars besides the fact that all of the facility lights did not operate at night which made part of my night move in a little difficult. My overall experience was pleasurable and made the moving process simpler.

My experience beginning with a phone call to the call center was pleasant in an already stressful…read moresituation. Phone agents are friendly, personable and overly helpful which was an added plus. Site manager rocks! He has a wonderful balance of professionalism and relatability to each person. His customer service is beyond commendable. My only regret is there is not any climate controlled storages which leaves me great concern for much of my belongings; however, SChoice had the least expensive rentals available during my search in the area.

Great place and very nice, very helpful staff! I highly recommend if you're looking for short-term…read morerentals (I did!) or long-term. You can't go wrong with these guys.

On 10/16/21 I needed to rent a unit, my son was moving. I can tell you the two men working that day…read morewere professional and very helpful! I cannot say enough good about the facility It's clean Well lit And accessible Thank you for helping

I rented a unit here after a family member passed away. I had no problems here storing their stuff…read morefrom start to finish. Victoria was fast and helpful in getting my account closed out.

Nice, and affordable nothing too fancy We have store are RV…read morefor yeaes with no issues.

My things were covered in rat urine and feces. My unit was broken into and the lock was cut. I was…read morenever notified and happened to notice when I went by to get something from my unit. When I called they said they meant to call me and needed me to report anything missing to the police. But back to the rats... they chewed through boxes, destroyed leather purses, ate through wood and more. When I first noticed a few rat pellets I asked the office if they treat for rats. They said yes. But clearly they have a problem. Most of my things were in salvageable and due to the lack of help this far I didn't make a big deal when I moved my things out. Not worth it.

Moved from Midlothian TX to Grandview, TX. The owner and crew arrived on time and took great care…read morein packing up all my home goods. They were extremely efficient and courteous. I have many moves in my 82 years but these were the best.

I'm still waiting on a call back from Sean the owner for the mess created by the movers in my…read morestorage unit. Roxanne will not answer my calls or return the messages. so disappointed!

Upon entering the self-storage, a nice new fence and large amounts of cameras surround the…read moreproperty, making it apparent that security is a priority. This self-storage is the best in the area. Really convenient to get to and is located near 171. The staff is very helpful and accommodating! Definitely recommend!

I rented a large unit with a large "roll up" door. The door doesn't work right and is difficult to…read moreraise. I requested they look at the door and at first the customer service response was great. However, the maintenance guy claims he "fixed" it and said he can 'lift it with one arm'. It doesn't work better at all. I requested they look at it again and basically have just been insulted by being told it's fine (when they can't know that because it's locked) and being ignored. It seems since I'm female they assume it's me. I expect it to be harder for me, but I've taken my sons and other men out there and they all think the door is ridiculously difficult to raise. No way anyone could store an RV there because you have to force the door up every inch. I'm disappointed. If they're going to have to fix it for the next renter, why not fix it for me? My advice- check your door BEFORE you rent! And don't expect much once you're in.

Never again will I allow Public Storage to pull me in with their sticky storage rates. On 10/16/23…read moreI moved my belongings into Public Storage, with a monthly rate of $131.00. In just over four months on 2/29/24, I received notice that my rate would be increasing to $176.00 for April's payment. At this point I called and inquired on why it was being raised so quickly, in which case they did what was called a rent adjustment and left the rate at $131.00. By 7/3/24 (just over four months later) my rate increased to $176.00, and they said that there's nothing they can do about the increase. Then once again, four months later I received another notice on 11/26/24 that my rate would be increased to $223.00 and would take effect on 1/1/25. Outrageous! My previous storage facility was also climate controlled at U-Haul, and I stored my items there for six years. Within that six-year period, my storage rate only increased three times starting at $152.00 and ended at $168.00. At public storage within one year and two months, my storage rate increased twice almost doubling what I was paying when I first moved my belongings into Public Storage. On 12/27/24 I moved my belongings from Public Storage to a competitor that is also climate controlled. My rent at the competitor's climate storage is $152.00 a month for an even larger storage unit than what I had at Public Storage. You tried to get me Public Storage, better luck getting someone else with your excessive rate increases. And lastly, the temperature is not cool in your facility. It was always too warm, even during summer months.

I don't understand I was with All storage since I moved to Texas. I paid my bill on time or late…read more The one time I go past public storage rule due to an emergency they pit a lien on my u it cut my lock then tell me I have to but a new lock. Ummm you should replace my lock due to Injave never been in a position to have a lien put on my unit. I am not a trouble customer and I had friends go to them never again. Go to U-Haul.​

Your gal or gal was asleep behind the counter on Sunday 10/16/2022. Great customer service. Help…read moremust be hard to find.

This establishment is very clean, has a great selection of washer and dryer sizes and the…read moreattendants are always so helpful and friendly.