Spoke with Keith with Primo Pools about an issue with the pool. He walked me through trying a…read morecouple of things to do myself and lo and behold, the problem is now resolved. He educated me on the how the valves work and how to rebuild them. Very professional and knowledgeable. Highly recommend.

This is a family run company Dad Keith and son Kassidy. Keith is the bonafide secretary these days…read more Has 40 years experience. Kassidy has now taken over the boots on the ground operation. These are 100 percent good people who will give you great service at a reasonable cost.

Crystal Water pools did an amazing job! My backyard looks like an oasis. This company was reliable…read moreand professional!

Provided excellent services in installing new tile and replastering our in ground pool. Responsive…read moreto all needs. Work crews were professional, thorough and cleaned worksite.

I have been a client of Daniel's for over 3 years, and the honeymoon is still on! There is Nothing…read morethis man cannot assist with or accomplish related to your pool. When I purchased my house the pool was a solid green (tadpoles and mallard ducks included). I called Daniel in tears because i was to host a graduation Pool Party within 3-weeks. That man showed up every day for a week (or two). He applied chemicals, tuned up the pool equipment, and even fixed the pumps to my water features. In short He Is Amazing. Whenever i have an issue or concern regarding my pool, I call Daniel. When i call he always comes thru, completes the mission and exceeds my expectations! Thank U Dan!

Daniel was reliable, quick to respond and very knowledgeable of pool problems. I left a message of…read morewhat my problem was, he called the next morning, came by and fixed it!! He even told me how to fix a leak myself, however, that didn't go so well and he came back and took care of that as well. Would I use him again? Yes I would!!

I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

We had a few complicated issues our local pool stores could not resolve. Andrew was able to get…read morePentair involved and graciously undid some prior poor quality work. Honest, fast and super responsive, that's what you'll get with this company.

Casey was super helpful when he came to clean my filter. I purchased a home that already had a pool…read moreand had no idea how to take care of it. He showed me the basic maintenance and did a great job cleaning/repairing my filter. I will definitely use them in the future

Our motor blew on our pool. We called and Casey came out right away. He fixed it and did an…read moreamazing job. Took the time to explain things and answered all our questions. This is our new pool service company.

Worst pool service I have ever used. They never ever once answered their business number or called…read moreback when u left an important emergency message ?? Never in over a year did anybody ever answer a phone at the business ?? I think because I Believe the owner Marcus ( or something similiar name ? Was sole so called owner , w/ nobody that could answer their calls. And if u had an EMERGENCY ??? Polaris stopped running ? Pool stayed Really GREEN FOR. Week ?? He Would not answer ur request or come to check on ur green slimy pool w/ Polaris not working unless it was his normal scheduled bus time once a week to come out. No he didn't give a shit if u had an emergency w/ guest in town ??? Or a Holiday ( which he obviously was on lake having his own holiday ? And Damn if he was gonna get back with his client that paid for full weekly service / and equipment check. , paid on time every time. No the engine was about to blow up ? And I had to hire experts to find out what was going on ? 4 different companies ? Leak detection , that had to come out go find out it had not been properly maintained for quite some time ? Quote from Above and Beyond pools ,whom services pools solo ? 20 a day ?? FYI ! Says no his pools are never green ( because he services them properly ) rain or no rain , he said is BS EXCUSE FOR ANY POOL COMPANY TO USE ? Weak , non caring like Blue line pools ! This company SUX ? Non professional , and don't even know if they are truly legit? W/ proper certifications? Probably Just made it up themselves. ? maybe , hopefully out of business. ? Cuz if not they owe me tons for neglect to my pool ? As pool service I hired , they agreed to service my pool weekly and my equipment. Failed miserably. And

The communication was off but things finally got done. I'm not sure. When everything is completed I…read morewill update again.

I have had a great experience with Handcraft Pools. They show up on time, communicate very well…read morebefore and during service, and their technicians are always friendly and knowledgeable. You can tell they take pride in their work. I highly recommend them to anyone looking for dependable pool service

Reached out to Charlie about our pool not being cleaned thoroughly and not vacuumed as we have…read morewatched tech on camera. 2 weeks in a row this occurred so I called and told Charlie we would like a different tech and he said either he would change the tech or come himself. The following week rolled around and same tech came. I messaged Charlie and got no response. Every time they come to clean we have to put our cleaner in the pool. We requested to cancel and are now told we have a 1 year contract and have to pay 35.00 a month for the remaining months. So basically with this company if they don't do a good job and you are unhappy your screwed. Don't sign a contract with these people or you will be frustrated and stuck. We have been told either keep the contract or pay the 35.00 as the customer service is horrible and they don't care about the customer.