Always Super fast and very convenient. It's an easy place to use for my shipping needs!read more

Wonderful experience. Friendly easy to work with. Kept me In the loop the whole time highly…read morerecommend

Incredibly helpful. Great customer service. I had a problem with an incoming package delivery from…read moreUSPS and they awesome in helping me get the problem solved. Reasonable pricing. Highly recommended.

Stopped in to deliver print something off and ship a package. Couldn't have been any easier and…read moreit was out the door. Glad this place is here to send out our packages. Friendly service. Great stop for shopping as well. Got some new items for the place.

Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!

Accessibility: Talking to the manager at the facility (on site) is not always easy, they walk…read morethrough the entire property checking on the buildings assuring all units are secure. If you are unable to reach the office manager directly -call (239) 893-9528

The managers they go inside your unit without permission with excuses. Ginger and Manuel are rude…read moreand talk bad about customers. Hundreds of complaints abouts his self storage in Naples. Other locations Sarasota and Bradenton they are educated, and professional. It is questionable the integrity of these managers.

This shipping store is one of the best, I've ever been to. I…read morestopped in with a three packages to ship. I explained the man at the store how important these were to me, and that nothing could happen to them. He was a total pro. He reassured me that they would arrive safely. And they did. It was such a relief. I recommend this store for all your shipping needs. Also, they had amazing greeting cards, called Bald Guy Greetings. I think I bought a dozen of them. I'll be back...for sure.

We placed an order for a u-haul to be picked up on a Sunday. We arrived to the store and it was…read moreclosed. No one contacted us a head a time to provide a code or anything. We ended up canceling the reservation and going to an actual u-haul store.

You know how sometimes you interact with someone who just clearly either doesn't like their job…read moredoesn't want to be there? That was my experience with some guy with short blonde/yellowish hair. When I asked if he could accept a US mail package, his response was "sometimes" without clarification. He asked me if I wanted to receipt and I said no thank you. He then scanned the barcode and said "interesting." I waited for some clarification on if there was a problem and to clarify he would accept the package and he handed me a receipt saying he "might as well give me a receipt since I am 'still standing here for some reason'" as if I was supposed to be able to read his mind and know when everything was done. It's just not worth working a job if you're miserable there man, especially when the bar for accepting a package is pretty low from a customer service perspective. Edit- What if I'm most interesting is after posting my review looking at the other comments which all similar rude interactions with what appears to be the same employee, followed by comments from the owner or manager about how they take customer feedback seriously. If that were the case, then you wouldn't have similar situations going back over a year. I personally would rather wait a couple extra minutes in line due to short staffing (but high quality) then be served by someone like this. That said I may be in the minority as this area has a lot of impatient people who may not care and will accept the rudeness with speed over someone pleasant to interact with.

0 stars if I could! Stay away from this store with the worst customers service ever!…read more While visiting my in laws in Florida, we had to mail a heavy item we couldn't bring with us on the plane, back home to California. We knew we were in trouble upon entering the store when a lady was cursing while exiting the place still carrying a box she couldn't mail. Another customer muttered: "Good luck!" to us. We were helped by a young kid, facial hair, blonde hair. Once we gave him our California address he said: Why would you live in California? We were mailing something, paying, he should have taken care of that, not judging us and giving us his political opinions. I don't judge anyone based on the place they live, everyone has their reasons. But we could feel the snarky hate toward us. Sorry to give him $100 for crappy services and the worst attitude ever. My husband responded and another customer (who is from California, moved there) jumped to "defend" us. We are more sensitive to this kind of behavior since we have friends who lost homes in the fire. If my father in law who has a heart condition wouldn't have been with us, I would have given him a real piece of my mind and left the store like everyone else! Seniors live in the area, you can't treat people like this, so rude and disrespect, judging and spreading hate and annoying people who try to give you their business. But it seems like his family owns it so this entitled a...hole behaves accordingly! They don't fire him with all the complaints. So, read all the reviews on line and stay away! Let them go down as they deserve!Never again! Avoid at all costs if you value your health and respect yourself!

Rented a Uhaul from this location. Staff was great and informative. Really helped with my moveread more

An excellent facility! We were looking to buy moving supplies; Linda greeted us and assisted us…read morewith the different box sizes and guidance on how many, what types, etc. would be needed for our size home. There is a large selection of necessary supplies in addition to boxes specifically for glassware, mirrors and wallhangings, there are also packing materials, tape, mattress and boxspring bags and more. Thank you Linda for a pleasant buying experience!!