Amazing Service and Flexibility -- Thanks to Eric!…read more I've been with The Lock Up Self Storage for over two years now, and I can confidently say it's been a consistently great experience. Eric, who I believe is the manager, is absolutely fantastic -- always helpful, kind, and professional. Every time I've needed to upgrade or downsize my unit, they've worked with me quickly and flexibly to make sure I had what I needed. What I appreciate most is how safe and welcomed I feel every time I go there. The facility is always clean and secure, and I know I can count on Eric and the team to help with anything. Truly outstanding service -- I wouldn't store my belongings anywhere else!

A family member passed away. These people were the worst to help us . Only to check if our brother…read morehad a storage unit. Called six other units and they were able to help. Not this one!! Rude people!!! Heartless!

Ken made this first experience with a storage unit so easy. After the trauma of Hurricane Ian, Ken…read morewas informational, empathetic, and very helpful. Lock Up is a first class operation with excellent employees.

I was in need of a storage unit for a new build construction home. Thought I'd try The Lock Up Self…read moreStorage as it was near my current home. I found the unit to be extremely clean, and the front office staff to be incredibly courteous and helpful. Bob told me everything I needed to know! The online process was streamlined and easy to navigate. So far, I would highly recommend this storage facility. I have rented other units in other places before, and while not necessarily unhappy with them, I am definitely very happy with this new choice.

Rented a Uhaul from this location. Staff was great and informative. Really helped with my moveread more

An excellent facility! We were looking to buy moving supplies; Linda greeted us and assisted us…read morewith the different box sizes and guidance on how many, what types, etc. would be needed for our size home. There is a large selection of necessary supplies in addition to boxes specifically for glassware, mirrors and wallhangings, there are also packing materials, tape, mattress and boxspring bags and more. Thank you Linda for a pleasant buying experience!!

I was a customer for 4 yrs. When I first began renting two units, there was a wonderful manager…read morethat was a gentleman who always provided excellent customer service. Throughout my time I had a total 3 units, and I referred many friends and business partners for this reason. After vacating my last unit on 10/13/2025 I turned in the last unit I had, in pristine condition along with the 2 keys and lock that I was originally given, however Ody the new manager did not provide me with any receipt or paperwork. Since I paid on the 1st, and left on the 13th, I thought I would get a partial refund and sent her an email asking when I would be receiving it. The response I received stated that I would not be receiving one without further communication. I contacted corporate to see why I would not be getting one, and corporate contacted Ody, which resulted in her retaliation towards me sending me three emails the next day and threatening to charge me an additional $15 for a key that I never received. Sadly, this was very unprofessional as all she needed to do was send me a reason as to why she would not be able to refund me since the 10th was the cut off date. I can no longer recommend this company due to the way they handled a simple question, resulting in a terrible customer service experience.

we Stored our furniture from may 2024 until January 2025. We are very happy with our unit. We…read moreespecially appreciated the staff Ken and Rodger, who answered all our questions, were helpful and kind in our many comings and goings. Ken and Rodger made it for us! Thank you

We hired Reed's moving company of Naples to move a bedroom set and a kyak. From the initial phone…read morecontact with Cambry I knew this was going to be a good experience. She asked all the important questions and provided me with key points of information that would be helpful for the move . She was also able to give me an approximate estimate regarding the timeframe and cost of the move. The day before the move, I was contacted for confirmation. Reed's provided my high-rise condominium with their Certificate Of Insurance . I was contacted by the crew 10 minutes prior to their arrival to let me know that they were on their way. Raz and Calvin arrived promptly at 8 am . They securely wrapped all my furniture and kyak and transported them to our new condo in a timely manner. We were extremely pleased with their professionalism and service. I shared with the crew that growing up in Bronx NY my dad worked for a moving company so I know how hard they work on what can be a tiring and difficult job. Many thanks to Raz ,Calvin and Cambry of Reed's moving and storage .

I want to update my original review. Although it is true that my piano was damaged in the move and…read moreit is also true that it took too long for Reed's to get back to me, I can honestly tell the public that Issac Reed is an honest man and true to his word. He sent out a piano repair technician and repaired the piano to its original form. I am delighted with the final outcome and I would recommend Isaac Reed's company to anyone who has moving needs. It was a pleasure working with someone you can trust.

Excellent storage and brand NEW. They have security alarm and camera everywhere. It's very…read moreconvenient to park to load and unload. They have an iPhone App to lock and unlock remotely. The staff is really nice and helped me a lot as well as accommodating some requests!

Highly recommend this storage place. It's very nice and ran smoothly! Chad and Ronnie are always a…read morehuge help

Rat infested. Ruined more than half of our things, and way overpriced. We were paying $150 a month…read morefor this place. Go to public storage on Tamiami Trail instead. Cheaper, clean, and inside.

Horrible, dishonest organization. Rat droppings in climate controlled units…read more Buyer beware. The lock gate was out of service for months allowing anyone to drive in and out of the property. Impossible to get ahold of anyone on site. Called to close account and they did not do it and continually tried to charge. Absolutely do not set up autopay.