Great people in the office, great facility. Rented with a 40% discount and first month free…read more Rental agreement is written such that Cubesmart can amend the contract (including rent) at any time with 30 days notice. On the second full month they "amended" the rent amount from $320.00 to $444.00 per month. Plan to pay the FULL RENTAL AMOUNT almost immediately after you sign the lease. Very disappointing.

The people who worked there are very kind and friendly. The space is also nicely climate controlled…read moreand spacious.

Super nice storage facility and very very clean! The fact that I was able to sign up for a closet…read moreover the phone e and gain access the very same day without dealing with lines and to have the lock already in the locker ready to go....this place is a no brainer. If I had any criticism would be that the evening access is limited to 9pm and the couple times I tried to reach Managment via the call button or via phone there was absolutely no response. Getting there 1 minute too late can be a big issue.

BEWARE OF RATE INCREASES WITHOUT WARNING. My unit went up nearly 40% in less than a couple months…read more I went in to question and the property manager had zero answers and said that it will go up every 2 months. TOTAL SCAM! I'm out!

Amazing Service and Flexibility -- Thanks to Eric!…read more I've been with The Lock Up Self Storage for over two years now, and I can confidently say it's been a consistently great experience. Eric, who I believe is the manager, is absolutely fantastic -- always helpful, kind, and professional. Every time I've needed to upgrade or downsize my unit, they've worked with me quickly and flexibly to make sure I had what I needed. What I appreciate most is how safe and welcomed I feel every time I go there. The facility is always clean and secure, and I know I can count on Eric and the team to help with anything. Truly outstanding service -- I wouldn't store my belongings anywhere else!

A family member passed away. These people were the worst to help us . Only to check if our brother…read morehad a storage unit. Called six other units and they were able to help. Not this one!! Rude people!!! Heartless!

Long-time customer treated poorly by Assistant Manager Morgan. I've always had great experiences…read morehere until I dealt with her. What began as a simple question about why I'm paying $100 for a 5x7 unit when the standard rate is $54 escalated into her yelling at me and defensively justifying the overcharge. She claimed I should pay $100 simply because I'm an older customer, which makes no sense. Rather than addressing my concern professionally, she became argumentative and insisted that all customers pay more than the standard rate. For months, I've been paying $50 extra per month without asking for a refund--I simply requested my unit be adjusted to the standard rate (not even the new customer rate). Instead, she told me I'd have to move out of my unit and into an identical one to qualify for the lower rate. As a business owner myself, I would never tolerate an employee treating a loyal customer this way. Morgan's attitude is unprofessional, and this is not how long-term customers should be treated. I hope management takes appropriate action.

I had a wonderful experience with my first rental that I booked over the phone and because of how…read moregreat it was, I didn't hesitate to rent another unit shortly after. During that process, I had the pleasure of working with Marion, who truly went above and beyond to ensure I was completely satisfied. From her attentiveness to the way she made sure I was getting the best offer, she made the entire experience easy. It's rare to find such wonderful people who take pride in what they do and make the customer experience truly incredible. Highly recommend!

I see this place as an off-site large closet/extension of our home very conveniently located and…read moreaccess to the facility an hour later than most places in the area. Fantastic experience with Rich in walking us thru renting the storage unit and the move in process, The facility is clean, secure, very well lit, and with multiple carts available to help with our items. We highly recommend this storage space

I purchased an outside drive-up access storage. Very clean and large. Event hough it's climate…read morecontrolled, if other units are opened in use, your unit gets hot. My only con. Personel were all friendly and helpful.​

not a workable company I have had trouble entering through the gate haven't even been able to get…read moreinto the unit unless I followed someone into the area then I wasn't even able to unlock the combination to the lock I canceled the unit that I never even mov d into and they don't return it refund the monies that I never even used. I work for a huge repeated form o. Marco and this company won't be given in our referral program

Horrible units and customer service. Roof leaking and holes in unit. Basic up keep of the…read moreproperty is a disgrace. Filthy and full of bugs. No sense of security as the gate is constantly left open throughout the day and through the night. Often times people are just roaming around the property and we're using it as a mechanic workshop. After a minimal rain storm, I had significant damage inside my unit due to holes in the roof of my outdoor unit

Very helpful team member. Clearly explained options. Place is spotless. Easy access with…read moreexcellent security.

This place is spotless and the manager, Caressa , is terrific. She is very friendly and…read morecommunicates clearly regarding policies and prices. I have dealt with other rental storage facilities over the years and she is the best.

The Go Store It location in Naples is brand new, sparkling clean and a good price. I use my unit…read moreas an extension of my home and enter and exit frequently. I find the accessing the facility extremely easy. Early on I ran into some issues as I forgot my entry code but there was always someone to contact to have that resolved on the spot. I recommend Go Store It.

Purchased storage but was unable to access my unit because I wasnt given a gate code, the bot chat…read morecouldn't find me in the system to assist and told me to contact the office, however I had made arrangements with friends to meet at 7:00am and had to cancel until I can get someone to call me when the office opens at 9:30. I am not happy with my experience with Go Store It and want a refund, I do not recommend this storage facility.

Been here for years, proven they deserve your loyalty…read more Great staff, always compares the cost of mailing services for you, as different companies will change their fees on a daily basis, Also sell greeting cards, boxes, have mail boxes to rent, lots of goods. Lots of parking on the side as well as front. Couple of doors down from Dominos pizza Come pet the Cute rescue dog too!

The Shipping Station located at 4755 N Tamiami Trail has abruptly closed their business leaving…read morepost office box customers without access to their mail. If you rent a mailbox from any entity other than the USPS you relinquish the ability to submit a change of address or mail forward. Most of these customers are not in town and will only find out when they start getting calls their mail has been "returned to sender." They will need to file a request with the USPS to hold their mail (online form submission is available) for pickup or delivery to another location and individually change addresses with senders. The Shipping Station has operated at the same location in Naples for over 35 years. During that time it has been bought and sold to various owners. The latest owners, Deborah B. White and Raymond Maluto of Debray Enterprises, LLC chose to close the business without notice to box holders or to the longtime employee who has ran the business for 20 years. Despite having several opportunities to sell the business, their decision to simply lock the doors has left many in town scrambling to secure their mail. It's disheartening to witness the demise of a long time business people have relied on for years and years. It's especially frustrating and puzzling to know the business could have been sold without any interruption of services. I understand they pulled the cancer card. I find this particularly distasteful for personal reasons. Again, they had no less than three opportunities to sell the business. They have promised refund checks for all unused months left on mailbox contracts. Whether they will send those checks before or after their extended Alaskan cruise remains to be seen. #gulfshoregrifters #screwthelocals #howtogetacondoonthebeach