The district manager Jeremey is extremely rude and not helpful. Had a lot of attitude and was very…read moredisrespectful after his own employee referred me to him. Was moving out of a storage unit and the district manager accused me of trespassing when I was already at my car and was threatening to call the police when he was the one screaming and being extremely disrespectful. Avoid this place at all cost!

This storage is amazing! The staff is awesome! Thank you Ronnie for everything! The storage is very…read moreclean and great prices for climate control. I feel safe with my belongings here

The people who worked there are very kind and friendly. The space is also nicely climate controlled…read moreand spacious.

Decided to take a small climate controlled space to store things and the process couldn't be…read moreeasier. The two people at the front desk were very professional and of course answered all my needs. But they were especially very personable and we enjoyed talking with them at length. And nice to not worry about missing a payment or an attached late fee because they take credit cards.

I had a wonderful experience with my first rental that I booked over the phone and because of how…read moregreat it was, I didn't hesitate to rent another unit shortly after. During that process, I had the pleasure of working with Marion, who truly went above and beyond to ensure I was completely satisfied. From her attentiveness to the way she made sure I was getting the best offer, she made the entire experience easy. It's rare to find such wonderful people who take pride in what they do and make the customer experience truly incredible. Highly recommend!

Long-time customer treated poorly by Assistant Manager Morgan. I've always had great experiences…read morehere until I dealt with her. What began as a simple question about why I'm paying $100 for a 5x7 unit when the standard rate is $54 escalated into her yelling at me and defensively justifying the overcharge. She claimed I should pay $100 simply because I'm an older customer, which makes no sense. Rather than addressing my concern professionally, she became argumentative and insisted that all customers pay more than the standard rate. For months, I've been paying $50 extra per month without asking for a refund--I simply requested my unit be adjusted to the standard rate (not even the new customer rate). Instead, she told me I'd have to move out of my unit and into an identical one to qualify for the lower rate. As a business owner myself, I would never tolerate an employee treating a loyal customer this way. Morgan's attitude is unprofessional, and this is not how long-term customers should be treated. I hope management takes appropriate action.

We hired Reed's moving company of Naples to move a bedroom set and a kyak. From the initial phone…read morecontact with Cambry I knew this was going to be a good experience. She asked all the important questions and provided me with key points of information that would be helpful for the move . She was also able to give me an approximate estimate regarding the timeframe and cost of the move. The day before the move, I was contacted for confirmation. Reed's provided my high-rise condominium with their Certificate Of Insurance . I was contacted by the crew 10 minutes prior to their arrival to let me know that they were on their way. Raz and Calvin arrived promptly at 8 am . They securely wrapped all my furniture and kyak and transported them to our new condo in a timely manner. We were extremely pleased with their professionalism and service. I shared with the crew that growing up in Bronx NY my dad worked for a moving company so I know how hard they work on what can be a tiring and difficult job. Many thanks to Raz ,Calvin and Cambry of Reed's moving and storage .

I hired Reed's to move my grand piano from my home to my next door neighbor's home while my house…read moreis being remodeled. They damaged the piano and immediately called them the day of the move after discovering the damage. I sent them pictures of the damage and have not heard from them in over a week. I would not hire them and certainly would never use them again. Their silence tells you about their integrity.

I see this place as an off-site large closet/extension of our home very conveniently located and…read moreaccess to the facility an hour later than most places in the area. Fantastic experience with Rich in walking us thru renting the storage unit and the move in process, The facility is clean, secure, very well lit, and with multiple carts available to help with our items. We highly recommend this storage space

Beware, this business sucks you in with low monthly rates, then they taise the monthly rent close…read moreto double about four months in! they site the original monthly was promotional even they never told you!

I needed a small unit, just for a month or two for some of my stuff before I moved, the staff was…read moreso friendly and helpful! I was shown all of my options and my hubby and I picked one. We moved our stuff in painless and easy thanks to all of the hand carts that management provides! The property itself is very well kept and clean, it also didn't have that musty storage unit smell! The front office folks were just great! They knew me by name, kept me laughing and were so helpful when I needed to upgrade my unit!!! All in all, I am happy with public storage!!! I highly recommend it!

I rented a 5x10 unit here that started around $150 a month but was raised almost every few months…read morewith no notice, eventually hitting $265. On top of that, the facility had water issues that damaged my property. When I decided to leave, I fully cleared the unit a day before the next charge date and told the front desk about it. The employee responded in a very arrogant way, saying it "might still get charged" but didn't explain why. He claimed he'd check the unit and close the account, but he never asked for my name, ID, or unit number -- so I have no idea how he planned to identify me or my contract. At the end I had to give him my unit number plus name. It really seemed like he didn't care and wasn't actually going to follow through. Honestly I would not come back to any public storage facility due to all these issues.

My wife and I went from our Lehigh acres storage location and are moving up to Naples. For this…read morearea we were told that the extra space storage on Davis was great. We were pointed in that direction from our friend Santiago who told us about the manager Jenny over on Davis and when we got there Jenny was super nice and accommodating. Welcoming my wife and our dog along for the storage tour and showing us the two units we rented. Also giving our dog water which made him feel all the more welcomed. All in all an amazing experience and would highly recommend! Ask for Jenny!

I rented a storage space for my son. I did everything over the telephone & online since I don't…read morelive in the area. The office staff are exceptional & so pleasant. When it was time to transfer the contract to a smaller unit they made it very easy. My son reports the same friendly help when he recently needed their guidance. The units are clean and easily accessible. With all the choices for storage rentals this decision was the best.

Parker and Janel were terrific, very polite and accommodating. Helped me get all of my things moved…read morein and cleaned up the empty boxes and debris. This is my second time using "On the Move" and I would highly recommend them.

The men came to move from our apt in Naples to our new home in Maples. They left without saying…read moregood bye or even asking if anyone would be at the home to meet them. When they returned to our apt they were not at all careful with our belongings and they damaged a gold leather chair and the frame of a newly purchased painting. Both had black grease or dye that wont come out. Angela the owner came to see the damaged items and never got back to me. This was the second time I hired this company and I would never hire them again. Run. Don't think twice.