Steven gives excellent customer service and always makes me feel like a valued customer. They do not recommend extra repairs and I never feel taken advantage of. read more

I have reached out through the Midas website to ask to speak with management or corporate. Waiting for their reply. Until then I advise anyone thinking of coming to this location, don't. I am providing pictures of damage to the oil filter that looks like it was tightened with channel locks or vice grips. We visited for an oil change in January and I had to take it to the dealer in May fearing engine damage. Either the Midas team failed to provide a new filter or damaged the filter during installation. I hope to speak with someone soon. read more

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Bob has been great to work with, willing to go above and beyond to get the job done. Performed all services requested and worked with my tight schedule. Highly recommend. read more

1 Star -- Extremely Unprofessional and Unsafe Experience Literally the most shady and unprofessional auto shop I've ever been to. I went to Midas for a front brake and rotor replacement -- something they're supposed to specialize in. My car is only three years old and had zero issues before I brought it in. When I picked it up, six check engine lights were on and a "System Brake Failure" alert appeared. The owner, Bob, assured me the car was safe to drive, but when I tried to leave, the brakes didn't work at all. Thankfully, I was still in the parking lot and no one was hurt. They kept my car for two more days, and when I returned, the manager didn't apologize or offer any compensation -- even though they caused the issue and left me without a car for two days with five kids. This was by far the worst customer service experience I've ever had. I strongly recommend going anywhere else for brake work. read more

Amazing customer service. I had the plastic covering under my car dragging. The secured it in a timely manner. Free of charge.

I've been coming to Midas for the last three years. I've never had a problem with them until the last time I brought my car in for an oil change. At first, everything seemed to be fine but after a while, I noticed that whenever I parked my car somewhere, upon moving it, there would be a huge oil stain under my car. I thought that I somehow punctured my oil pan, so I brought my car back into Midas, told them the problem, and was told that I'd have to replace my oil pan, which would cost me hundreds of dollars. I hastily agreed, left my keys with them, and went home. When I returned to pick up my car, the car technician told me the good news; I had not punctured my oil pan, instead, the technician who did the last oil change for me mistakenly used the wrong oil drain plug which was causing the oil pan to leak oil. I was so thankful to hear the technician say this because 1. I didn't have to pay crazy money for a new oil pan and 2. he could've lied to make more money, but didn't. I will always appreciate his honesty, however, what would have happened if I didn't notice the oil leakage? Nevertheless, I like going to Midas. They occasionally try to recommend things that you probably don't need, but just use sense and get a second opinion. read more

We've been bringing both our vehicles for servicing for a few years now. We love them and appreciate their quality and prompt service. Super nice crew from office to shop. Keep up the great work! read more

I would like to give Clint a big shout out... his personality his way with the customers is amazing. I brought my car in 5/5. Had it diagnosed. I explained that I needed to possibly have the work done by 3. He told me no problem. I was dropped back off to pick up my car at 2:50 and was out of there by 3:10. Thank you again for making the experience pleasant. read more

This is the place to bring your car for good, honest service. They never let me down! Once again they gave excellent service and I'm proud to bring my car here! I will be back! Their staff is the best in town! Thank you Vacaville Midas! read more

We have been here several times this year and I have been very happy. They don't try and talk you into replacing everything and are honest. I would definitely recommend them. read more

Great service! Clint was fantastic. Kept me up to date on repairs, even sent me pics of the problem. Great service, very competitive pricing . Great work, I will back. Thanks!! read more

I took my car here for an oil change and brake replacement. The customer service was very professional and kind. The pricing was fair, probably the best pricing I've gotten anywhere. I normally take my car to jiffy lube but they are closer to me and had an opening. I'm so glad I took my car here. Seriously the staff was so professional and I feel like the service was top tier. Highly recommend, ask for Dane he was the mechanic who worked on my car, very nice. read more

Awesome place to get tires. Great service and great prices as well as them being nice people thanks guys!!

scheduled appointment. Got there was checked in, waited over an hour and my service was not even started.

Staff possibly saved my life. I bought a used truck that had some major bouncing when I'd hit bumps and made some awful sounds. Turns out, the axel wasn't intact, the other was damaged, and the whole front end was any bad bump from falling apart. If they hadn't caught this AS SOON as they looked at the truck, I would be driving it right now and killing myself, or some unfortunate soul on the freeway. Thank you guys. Seriously! read more

I was helped out by a young man named Jesse who gave me good advice about cleaning my air filter/ theottle. Came in for an oil change and we talked about car maintenance. I didn't feel like he was upselling me, but I will come back for those other services. Also very affordable with coupon. read more

All aspects of my visit were perfect plus. Front end manager went the extra mile addressing and repairing more than I went in for and at a very fair price. I appreciated the care and advice and I highly recommend read more

Had my first interaction with Midas and Dane and team knocked it out of the park. I just replaced my tires and was advised to look into alignment due to some issues with wear. I called around a few spots for quotes and Midas was recommended as an honest place. Dane gave a competitive quote to fix the alignment and was so nice on the phone. He then met me outside when I arrived, very welcoming. I left him my car, fully expecting a 110 bill. I was shocked to get a call that my alignment was fine and the inspection was complimentary. This says so much about their character, especially that they didn't know me since it was my first time there, and I would have never been the wiser. I'll definitely be going back. They also recommended to check their website and Yelp for promotions. In addition to Dane, I also got to chat with another friendly colleague but didn't get his name. Great work on the hiring, Midas. read more

Clint was super helpful and tried to get me the most affordable price for a full list of stuff I needed to get done. The manager was also super nice and we had just left Walmart auto center in Vacaville cause the people were super rude so we felt good as soon as we came in. So far all issues with the car have been resolved and it's driving great! read more

These guys need a course in ethics and to work on their manners and customer service to say the least. I definitely do not recommend.

I just went to Midas in Vacaville and the service was awesome the manager Joe was friendly and helpful he even hooked my phone up to my car for me since I didn't know how Deven did the oil change in 30 minutes I was very happy I choose Midas today I will be back for sure they check all fluids and they were so nice i highly recommend them read more

WITH ALL OF THE REPUTABLE PLACES TO TAKE YOUR CAR IN VACAVILLE AND FAIRFIELD, THERE IS ABSOLUTELY ZERO REASONS TO STEP FOOT IN THIS PLACE, LET ALONE ENTRUST YOUR CAR TO THESE AMATEURS! They MIGHT be capable of handling the basics with common vehicles, BUT WHY TAKE THE GAMBLE? For starters, the owner, Navi, has zero knowledge about cars and runs his business like he's desparate for cash. I took a my rare exiotic sports car in because the clutch failed. After THREE MONTHS of guess-work diagnostics and watching a slew of sketchy mechanics come and go(get fired) they realized after opening this can of worms, it was out of their league they were going to tow it to another location. Glad I showed up before the owner towed my car! GET THIS, the owner was gonna rent a u-Haul towing bracket and TOW THE CAR HIMSELF by dragging it behind his car! Had he actually done so, he would have caused il-reversable damage to a car that I have $30,000.00 in modifications in. The manufacturer clearly makes this clear, the car MUST be towed on a flatbed truck. I'm just glad I intervened befor his carelessness ruined my car. Then I got to thinking... What other haphazzard B.S. happended to my car if they did not know the basics of car care. Bottom line, there was additional damage done in the engine compartment and I was told I needed $1,300.00 of DEEP-ENGINE work done!!! Why would an engine with ONLY 25,000 miles on it need such an overhaul??? I also have an investigation going on: The alleged possibility that someone swapped my NEW catalytic converter and performance starter for cheaper/older parts. Scary. There's just not any good reason to go here. read more

There are plenty of better shops In Vacaville, I would not put your trust in Midas Vacaville. We had an extremely poor experience on 7/15/23. We took our car in for simple oil change. The staff came back and recommended that we replace our rotors and brake pads. We we're reluctant to do so but the staff made it sound like we needed to (later we found out that we didn't need to replace yet). This is a common theme as they typically recommend unneeded service as they are struggling to get business. When the brake work was done, I drove home and parked car in garage. 1 hour later we loaded up the car with our family of 6 as we were headed out of town to see family. When I tried to back out of garage the car was stuck. Could not go backwwrds or forward. - Called Midas and they weren't sure what happened. Said that it needed to be towed back to their shop. The gentlemen I spoke to said that "I" had to call the tow company. Absurd. I called the tow company and they let me know that Midas needs to call them to request the tow. - Midas called tow and then called me back, said it would be a half hour before tow came. hour and half later , tow shows up. They brought the wrong tow truck as they brought flat bed but knew that they needed to get it out of our garage. - Called Midas and they basically said can we do this on Monday (Today is Saturday) as they weren't sure when the new tow truck would arrive. This made us furious as our weekend was already ruined and they wanted to push to monday vs staying later on a Saturday to fix "their" mistake. - second tow truck finally arrived and the car was towed back to Midas. They called us and let us know that they had made a mistake which caused the brake pads and rotors to essentially mesh together. This speaks to the inexperienced young workforce they have as this was a simple job. They re-did the work and called us to tell us it was ready. The staff showed very little empathy for the situation and did not offer to provide any sort of discount or accommodation for the Inconvenience. our weekend was ruined and we also incurred uber costs to travel back and forth. In addition , I wanted to add that they also tried to bash the tow company for being "slow" throughout this process which showed their lack of accountability and character. The tow company was actually awesome and I recommend them to all, Vacaville Tow. I dont think I've ever written a review online but I felt compelled to do so given the way we felt about our service. Again , i highly recommend steering away from midas , especially if you are not a "car person". Along with the poor quality of work , you are more susceptible to being taken advantage of for unneeded service. read more

I brought my car in here for an oil change only to find out how horrible my brakes were. I really appericate them for taking care of me and doing there best to get me out of there in a safe vehicle within my budget. I definitely will be returning to them because they really did go above and beyond in customer service and the same as getting all the work done in good time. It's nice to not feel taken advantage of from a place, thank you very very much everyone at midas! I'll see you guys again soon, thank you for helping me. The MT student driving to Sac - read more

Everybody here at this Vacaville location is above and beyond awesome! They stayed keeping me informed on my car and explained everything as they were doing the work and told me what needed to be done versus other shops just saying everything looked good and that didn't quite match up with what I knew needed to be done 10/10 for this shop, will keep coming back here for service! read more

Excellent front office staff , friendly,very professional and helpful, communication about my truck was above and beyond what was expected, highly recommend read more

After having an initial issue with my last visit, Bob was very receptive, helpful and communicative in helping take care of the issue with my vehicle. I appreciate how responsible and helpful the staff was following up after the last visit. read more

Midas - Auto Repair Near Me - Vacaville, California

Wow! I have not been to a Midas shop in over 10 years but I was pleasantly surprised with what I found here yesterday. I was having some emission related issues and was unable to get in anywhere else. I came here as a last resort based on my previous experiences with Midas. I was immediately welcomed and they had my truck on the rack within 10 minutes of arrival. The problem was diagnosed and repaired properly and I couldn't ask for a better customer service and responsiveness. Hats off to Navi and Terrell for their great customer service! I will be a returning customer! read more

So I brought my Car there for routine oil change. Guy at register then later tells me I need new tires badly! Said he'd give me a great deal on tires he's got in stock! They didn't bother to rotate tires because he said their policy was not to rotate tires that are in bad shape. I said no thanks I'll get tires at Sam's Club! I went to Sam's Club and two techs informed me my tires were "in great shape" and Midas guy was trying to con me!!! Note: After Midas had changed my oil I noticed my car began to underperform so I took it to my local mechanic. He discovered that Midas never bothered to check transmission fluid that was extremely low!!! Checking the fluids is a basic service!!! AVOID THESE CON ARTISTS AT ALL COST!!! read more

I just wanted to say they automatically double or triple the parts costs. And in my opinion they are very dishonest. Brake work was done on my 2021 Dodge Ram. First of all they left grease marks all over my truck. And my alignment was way off after they did my brake job. I took the truck back and management tried to tell me my calipers were bad. Which after over 1 hour wait time they told me to take the truck somewhere else that they did not have the proper tools to do the job. I got a second opinion and the calipers are not bad they are fine. If you have to lie to get work then you should not be in business. Integrity and honesty goes a long way. I don't know how many other people they have told to BEND OVER. Unfortunately I am just one to figure out their schemes and dishonesty. I don't think their mechanics know the difference between a wrench and a ratchet. I am sure they know what a screwdriver is though. Lol Also a little leery of a Manger who tells everyone he just got off of Covid and not even wearing a mask WTF come on Man. You need to at least wear a mask and practice the 6 feet role. WORD OF ADVICE DONT USE THIS SHOP THEY SUCK SWEATY BALLS read more

I took my vehicle in to be checked for overheating. Midas did a diagnostic check and came back recommending cooling fans, modules and a coolant reservoir all for the price of $3,539 not including the labor of $613 for a total of $4,152. With my military discount it came to $3,246. After looking online for the price of the parts needed I contacted another auto shop that was rated A+ with the BBB. They did their own diagnostic check and my car only needed a cooling fan module. Parts and labor came to $907.61. I used to take my vehicle to Midas for oil changes. Now I will never do business with them again. BTW Midas isn't listed with the BBB. read more

These really kind people took care of my car and checked everything that I needed checked including calling Chevy to see if I was due for my rear differential fluids to be changed which I was worried about. read more

Went to get our breaks changed. 1st time going. We left and realized the tire was wobbling and jerking the steering wheel out of my hands. 2nd time going they said its all good now they just didn't tighten things all the way. Now my breaks are still squeaking. This is ridiculous. For the amount of money we spent it shouldn't be squeaking at all. Nor should i have had to go back to get thing tightened after they took the car apart. Driving with a wobbly tire is dangerous plus when i brought everything to their attention they were rude and disrespectful to me and our car. They told me im lying about the breaks still squeaking when i have video proof. Such a waste of money and gas running back and forth for sh*tty service and customer service. read more

I wanted to write a update to the review I wrote about Midas. I went into Midas this morning around 8:30am and spoke to the individuals that work in the office. They gave me a full refund and apologized for what happened. I excepted their apology and thanked them. They handled the issue in the right way and I would definitely give them another chance in the future when my Jeep needs work done. read more

TJ (who I spoke with by phone) and Ray are fan-freakin'-tastic! I blew up my radiator Fri night. Came i Sat noon explaining that I didn't need anything huge done; getting a new car soon and didn't want to sink a bunch of money into the 2004 CR-V. Anyway, Midas was AMAZING. Worked with my needs with both price and turnaround time. If you need friendly pros who know their stuff, go here!! read more

It was very easy to set up an appointment online and the moment I drove up Clint came outside to greet me. He explained everything thoroughly so I knew I was making the right choice for my car. Best customer service I have ever received! The rest of the crew were also very friendly. I am so glad to have found a shop that I will be able to take my car to that will not try to up-sale me but actually find the problem. Thank you again so much Clint! I will definitely be returning with our other cars in the future. read more

So...this is a current review. Previously I had a horrid experience hence my previous review. I've always used Midas for my car service because they offer a great comprehensive check and oil change with free tire rotation which is also economical for my pocketbook. I'm glad to see they are under new management with new staff and able to accommodate me this morning. The office has been fully remodeled - they were closed for two months which I surmised was they either closed for good or was being resold. Thank goodness it was the latter. The new customer area is welcoming and clean with Keurig coffee and water refreshments. The sales area is reconfigured nicely as well for a much more clean appearance - the sales staff much friendly and helpful than before. To be truthful - the previous staff seemed...ghetto and a tad unprofessional plus they never answer the phone. It's just a overall more professional look and feel and I'll be happy to resume my automotive service needs here. Today I'm a happy girl ;-) P.S. Robert - the store manager is awesomely helpful expecially because I ask a million questions. And I didn't feel like I was being upsold. Even better. Thumbs up. read more

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Took my Prius in for an oil change, tire rotation and fluids topped off, etc. Couldn't be happier with the service. Very friendly and professional. I'm new to the are, and he gave me the coupon price, which helped a lot. I've used other Midas' in other areas, but this is my favorite. Will definitely be back in 5,000 miles! read more

My husband and I were on a weekend trip to visit our friends that we haven't seen in awhile. While traveling the car started acting up and I knew I had to get off the freeway. We called shop after shop and couldn't find anyone that had an opening for us on a Friday. I called Midas Muffler and They said to come in and they would squeeze Us in in a couple of hours. While we were there we realized it was going to take awhile to get the car fixed and we didn't want to miss out on visiting our friends so we w back till Sunday. They are closed on Sundays but The owner met us at the shop so we were able to pick up our car. It was a very enjoyable experience. If I could give them more than 5 stars I would, thank you DJ read more

Just an Overall great Business. Professional, Highly trained Mechanics and the best overall customer satifaction I have seen, in a long time. The Owner, DJ, is a hard working business man. The 8 hour working day, is not in his vocabulary, as he spends 12+ hours, daily, working, to meet his customers needs and satisfaction. Without any doubt, 5 Stars *****. read more

Midas - Auto Repair Near Me - Vacaville, California