Yes I recommend this place because they told us our car did not need an oil change because it was…read morefull but To take it to a mechanic because it had a defect Yes very friendly staff The prices are not bad how honest can you get Very proud they did not take My Money

I usually like to do my own truck maintenance or have one of my friends who's a certified tech do…read morethe work, but I was in a bind the other day when my truck ran out of coolant. I called to see if they could assist since it was the end of the day and no where else but them were open. They said to bring my truck by and that they wouldn't charge to simply top off my coolant. I did as they asked, they filled my coolant, and did not charge me anything. They could have easy charged me or tried to upsell me on something, but they did not. That is why I felt inclined to write a review when I usually do not write online reviews. They seem like a good group working over there based on my one experience and would consider taking a vehicle back there due to their honesty and convenience.

Listen. Good reputable mechanics are hard to find. And I really don't want you all flocking to…read morethis place, makes it harder for me to get in. But I would equally feel rotten if I didn't tell the world what a good place this is to take your vehicle. From oil changes to full engine replacements these folks know what they are doing. (Yes, they replaced my engine!). The customer service is wonderful and is not comparable to any other shops in the area that I have found. But I am also not looking. I have found my shop and I am very grateful to have done so. Very satisfied customer Scott S

Bockman's is the best in the business. They can fix everything. And it's done right the first…read moretime, efficiently and in a timely manner. I trust Bockman's to treat me fairly and give me the best estimates for the job. I reccomend Bockman's to everyone.

I picked up a nail in my tire, made it to their shop, and they had me back on the road in less than…read more20 minutes! Thanks guys!

Wear gloves or wash your hands when you get into someone's vehicle! Tire dirt all over the steering…read morewheel, dashboard, buttons, and handles. So unprofessional!

Great service, staff was very personable, competitively priced. I believe it was Anthony that help…read moreme, couldn't have asked for a better experience in a quick oil change.

Do not use this location. They broke a part on my vehicle while working on replacement of an air…read morefilter. This was not evident to me until my drive home. I was unable to drive my vehicle. I returned and spoke to a manager who assured me they would get the part. After not hearing from them for 2 weeks, I called them to be told they reviewed the tapes and it wasn't them. The manager informed me he was tired of people like me attempting to get something for free, and proceeded to hang up. I called back and said I did not want to get off on the wrong foot, I just wanted to make sure I did not damage the sensor if I replaced it. He basically called me a theif and liar and again hung up! I'm a disabled Vietnam Veteran and evidently their signs of veteran friendly do not apply at this location!

I was told by another shop I needed new tires..turns out they were wrong according to the service…read moremanager. They were only 50% with plenty of tread left. I'm so very grateful for their honesty!

Had a 3:30 appointment, checked back after 1.5hrs and was told it would be another 2 hours. This is…read morenot OK! I will do my best to never return to another Walmart

Tried to charge me for a 39 second check to see why my engine lite was on; my new truck is under…read morewarranty ; when I said I will not be back ; the manager came out & said I will give you the code: ever other oil change place I have been to do not ever ask for$30 to do this simple request that parts stores & other oil change places do for free; the cost of my oil change is $250 ; that in it self is a another reason to not nickel & dime a customer:

Hi everyone , I'm back ... again I love this place since I moved here to Dekalb , Christine wasn't…read morethere but Brendan was ! he was amazing , very respectful, very informative! He made sure everything was checked before I left , he even told me about there AWESOME PROMOTION HAPPENING RITHT NOW ! $20 OFF EVERY OIL CHANGE, with this promotion it was the LOWEST I have ever paid . LOVE THESE PEOPLE !!

Outstanding Service from Cesar at Grease Monkey - Sycamore, IL…read more Our car started acting up while we were traveling, and we stopped at Grease Monkey in Sycamore -- I'm so glad we did. Cesar helped us out, and his customer service was truly exceptional. We had been on the road for a few hours and discovered our engine had little to no oil. Cesar took the time to find the issue and explained everything clearly. He let us know that we were safe to get back on the road and confirmed that nothing was wrong with the oil plug -- the issue was that the previous oil change place hadn't tightened it all the way. He was very thorough, checking all of our fluids and the battery as well. Everything looked good, and for once, I didn't feel pressured to replace a battery or air filter just to upsell services. That meant a lot. Service was quick and we were back on the road to our destination in no time. I'm so thankful this turned out not to be a huge issue. Thank you, Cesar, for your honesty, professionalism, and care. Grease Monkey is lucky to have you!

I've been there two times now to do oil change plus another service. they've made sure they've…read moreexplained what they were when I had transmission flushed and coolant system done. Knowledgeable and no up charging push. Adam, David, and James all nice and pleasant to work with. Highly recommend

I'm a regular customer at Merlin. I used to get all my oil changes and car issues checked there…read more But every time I went, they'd hand me a huge list of repairs. For example, when my tail light was out, they charged me $35 just for installation--something I later learned to do myself in about two minutes. Then, I heard a sound from my tire, and they said it'd cost $600. When I hesitated, they warned me it was risky to drive, so I agreed. Later, I had an oil change--they charged me $80 for synthetic oil, which should last 6,000 miles. But at 2,500 miles, my engine oil light came on. I checked, and there was no oil. I had to get it redone elsewhere. Next, I had a catalytic converter issue. Merlin charged me $300 for installation after I bought the part myself. Later, I smelled smoke from my A/C vent. They told me it would go away after some miles, but it didn't. My engine light stayed on, and after about 7,000 miles, the car wouldn't accelerate. They said it was the catalytic converter again--$1,500. I had no choice, so I paid. They had already charged me $99 for the diagnostic. One week later, I heard another noise from the tire. I asked them to check, but they wanted another diagnostic fee. I reminded them I had just done one, but they insisted it was separate. I paid $99 again. Then they said it was the tire bearings--$600. I was suspicious, so I took my car elsewhere. Turns out it wasn't the bearings; it was brake pads. I've realized they exaggerate issues to charge more. I've wasted $3,000 in two years. If I'd gone to another mechanic first, I'd have avoided all this. I've seen other reviews saying the same. I don't recommend Merlin. If you have car issues, go somewhere else.

I wish I could give them a lower score then 1. They wasted one day not even working on my vehicle…read more Then the next they worked on it, they all left a half hour early without finishing any work. They don't care bout customers, they suck.

I'm going to be as honest as I can be, I'm calling for a serpentine belt I speak English very well,…read morewell what I'm trying to say is, the gentleman that I was talking on the phone with either had a hearing problem idk what it was but I clearly said, I need a serpentine for a 2012 Honda accord when I said that he said for what car after I told him literally 3 times I have a business to run, front the looks of it he looks like a manager because he wasn't wearing a regular Auto zone shirt, my experience over all was not satisfied, don't mean to talk bad about the guy but if you don't know what your doing why writing at a place like that. All I'm saying so just be aware

Behind great management (Damien) there's fantastic workers, CJ, and Way goes above and beyond to…read morehelp customers. Great customer service. very informative I can honestly say i am never disappointed there.

Friendly, family owned business. Helped me with my flat tire & even found another trouble spot…read more Fixed in a timely efficient manner. I didnt have a appointment & still got me fixed up. Thanks for your good work!

1000% recommend. Friendly and professional atmosphere. Great prices and their turn around time is…read moreamazing ! I definitely recommend A & H !!!!