My daughter is attending NIU and playing softball far from home in Southern California. Her car…read morewas sent to DeKalb in August, so she can have transportation. Unfortunately, she began having issues with her headlights and after a few FaceTimes with dad... I looked for a local shop to help us out. Called Greg at Bockman's and explained the situation and her tight schedule being a student athlete. He helped navigate her time restraints and they were able to fix a wiring failure and a check engine light that happened to come on while she was driving there. Turned out we needed a new gas cap. As a dad who is no where near his daughter to help her out. The folks over at Bockman's were kind to my daughter and very helpful. Comforting knowing there's a local shop I can trust helping us out if the need should ever arise. Thank you!

I've taken my truck here a couple times now, and the are always very accommodating and…read moreprofessional. There aren't many places in the area that can work on diesel trucks so I'm glad this is a good place. It's part of Bockman's too which is a plus, as I've had great service form them too. It's a shame Bockman's isn't open on weekends though.

Been going to different mechanic shops in DeKalb, been coming to Jesus auto service for quite a…read morewhile now the reason I come here's because , he has reasonable affordable prices! I got replaced my Master, slave, oil change ect. Jesus and his partner Luis, get the job done and very well, I highly recommend if you have any concerns or any car repairs you need done, take it to Jesus auto service you will thank me later

I have been bringing my card to this shop for over 5 years and continue to return. Great people…read morereasonable prices. Russ will not tell you that something needs to be replaced unless necessary. The fact that they are booked up with appointments shows how many return customers he continues to satisfy. highly recommended

Russ always takes such amazing care of my car any time I have any issues! He's upfront and honest,…read morewill let you know the real price in things and always does fantastic work. I always stop by for little things such as my hubcap was on wrong, or my tires need air, something is loose on my car- and he never charges me for it. Honestly the best, most helpful service I've ever had. Highly recommend him and his team. 10/10

Bill White's C.A.R. Hospital is the only repair shop I ever want to go to...ever! And, I am an…read moreuptight freak about car repair: terrified of unanticipated problems and high repair costs. I've used Bill White's C.A.R. Hospital several times this summer. My car is fun to drive, but at 15 years old, it always needs something. My greatest concern is an unanticipated breakdown, and that's exactly what happened the first time I visited the C.A.R. Hospital. Usually, there's a clear view from the shop area to the waiting area/service desk--where I anxiously crane my neck to see where my car sits in the line of work. Usually, the waiting area is cramped and unclean, a place for stale coffee and man-picked TV. Usually, I find myself on the receiving end of vague terms with hens-and-haws, until I prove my cursory understanding of a fuel combustion engine and the ABS system. Here's what it's like at Bill White's: complementary beverages if you need to wait; free local pick-up and drop-off when requested; always friendly and polite service counter assistance by Rachel, Joy, and Bill; absolutely clear communication about diagnosis of problem and solution to problem, clear communication about the reasonable price of service or repair, and clear communication about exactly when work will be completed; lastly, there's a thank you card or coupon in the mail--real savings, not just some stupid systems-check, on something a car really needs. Did I mention that I'm an uptight freak about car repair?! If Bill White's C.A.R. Hospital can make a vehicle repair neurotic like me happy, I'm certain everyone should choose this business.

They always are fair with pricing and very nice! Also, if you go here they are very honest about…read morewhat does and doesn't need to be done. Had another mechanic tell me I needed new rear brakes urgently, took it here to find out they actually still have lots of life left! Will never take my car anywhere else.

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

I Had brakes & rotors done & they were waaaaaay less expensive than the place SE of Hy-Vee that is…read morealways super expensive. Oil change was also done for less than any quick change oil place. I dropped it off with no appt & they had us done in a couple hrs $500 for brake pads, rotors, & an oil change. Bockmans quoted me over $900

Awesome value and super fast! Other places wanted $1200, this guy fixed what I needed for less…read morethan $100 in about an hour.