We had appointment before arrival, as we got there we were welcomed, greeted right away. Service was great, our quote was very detailed with pictures. No complaints very satisfied customers. Thank you read more

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So I came in to put air on my half flat tire Jose the guy in the front refused to help me out and he ask for 5$ I said okay then he said the guys on break we can't do it ..I very bad customer service if this store is slow you know why That's how you lose customers read more

Price: (approx $1400) Service: (several visits over a 2 month time span) Midas monologue: Visit 1: oil change Interaction: I called this location before I arrived, informing them I would be there in about 30 minutes for an oil change. When I arrived, my car was pulled right in. The front staff member that I interacted with was kind and informative, sharing with me items that I should address as suggested by the mechanic. While I waited: I was pleasantly surprised by the diverse music selection that was coming from the speakers of the tv. I was also very pleasantly surprised by the comfortable, clean and no signs of wear and tear on the black sofa. There was complimentary coffee, a small seating area, outside, at the front of the business and a clean bathroom. I was comfy! Some time later, my car was complete, the keys were handed to me and I paid my bill. Great service. Visit 2: oil leak, "solution" gasket replacement Interaction: A few days later I noticed a small oil leak. I called them to share this revelation. They told me to come right in and they would check it out. Service: Upon their inspection, and after they granted me a visit to explore the underworld of my car as to where the troubled area was, it was agreed that they should replace the gasket. (My road warrior, she is 19 years old. So just like us humans, a few things need an upgrade from time to time). Visit 3: oil leak, "solution" axle shaft Interaction: Same as visit 2. Service: Upon another inspection, they showed me that one side of the axle was a little more wobbly than the other side and the oil was coming from that area. Although I was skeptical, because it didn't appear to be much loser than the other side, again, she is 19 years old, so, again another "surgery" was performed. Visit 4: oil leak, "solution" new oil pan Interaction: Called them, again about the leak. They were just as perplexed as I was. Service: According to the mechanic, the oil pan needed to be replaced (the manager did make me a very generous offer because I had been there 4 times by this point). Apparently, the threading of the oil pan screw component was not fitting as tight as it once was. That's where the oil was coming from. Well, she is 19 years old. So, that made sense, right!? Needless to say, there was still a leak. But I didn't go back for a 5th time. I went to another mechanic. It was a simple fix. That mechanic found that the screw, to the new oil pan, was not tightened completely. Yup, no more leak. So, customer service was acceptable. But the actual work was questionable. P.S. - Good luck! read more

I really value excellent customer service, and Luis and his team at Midas delivered exactly that. From the moment I arrived, they treated me and my vehicle with genuine care and professionalism. They explained everything clearly and made sure I felt confident about the work being done. Yes, the service was a little on the pricey side, but it was absolutely worth it. The quality and dependability were clear from start to finish, and the value was there if you're looking for real customer service and reliable work. If you want peace of mind and a team that stands behind their service, definitely stop by and see Lewis and his crew at Midas. read more

I'm late in getting my review in. I just want to thank all the Midas staff for their professionalism, and their friendliness. And up front and earnestly honest. I have been so very happy with their service. They did a tune-up and replaced a brake light. And checked the whole car for needs. I still need to replace all my struts. Im just so grateful for the honest and efficient service I received. I suggest that everyone take their cars to Midas, they really do excellent work. read more

Great shop! Friendly crew who does good work. Over the last few years they've changed my oil several times , fixed a power steering leak, and fixed my a/c when it completely stopped working last summer. They explain things well without condescension and take great care of their customers and their cars. read more

Friendly service here. They are efficient and personable. I like that they have coffee in their lounge and comfortable sofas. Their restroom is decent and clean. They are seriously overpriced though. I paid $75 the first time I was there for a tire rotation. Then a month later, I had my oil changed. I paid $85 for that. That's $25 more than Valvoline. Can y'all price match? Cause wow. That's the same price as the dealership! read more

Midas - Tire rotation - Auto Repair Near Me - Long Beach, California

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I've been going to this Midas shop for as long as I can remember having a car. Always the greatest service and honorable prices. Friendly, knowledgeable staff. Never feel like I'm getting swindled. I even got a free oil change for being a long term customer!!! Thats crazy! They do take care of my car, along with my wife's. I will go to Midas on Anaheim in Long Beach for the rest of my driving life. Thank you Midas! I always feel safe to drive my car. read more

I just got taken for a ride by these guys. I told them a check engine light came on and would they diagnose it they said $45 deposit would go towards the repair. They came back and said the tire pressure sensor was bad which I already knew. They said it would be another $200 to diagnose the check engine light. Before leaving, out of curiosity, I asked what tie tire pressure repair would cost and they said $189. I drove two blocks down to M and M and they charged me $90. I saved money even after wasting $45 on Midas diagnostic. I even was thoughtful enough to bring them a doughnut from across the street and they still screwed me! read more

I took my BMW 2007 to Midas for the first time, excellent service s/w Luis Ramirez on the phone, took my car in and was done on the same day. The car is running like it was new. I would recommend them to friends and family. read more

My experience at MIDAS I had two fuel pumps that needed to be replaced and they charged me $300 dollars to just to run a diagnostic they know what the problem was and yet took out my back seat look all under the hood disconnect part of the engine looked under the car disconnect my alarm system from my key fob is not working when it did when I went there they did all that waste a lot of my time to justify charging me $900 for labor and cleaning my engine that I didn't ask them to after it was said and done the final price came to $2000 dollars and something else they claimed they did " what they did was disconnected my alarm system I wasn't going back there I have to take it to somewhere else to a so much more professional place to fix what MIDAS did to my alarm system to my car HEAR ME WHEN I SAY U don't repeat DON'T want to go to this Midas @ 401 E Anaheim ST in LONG BEACH THEY WILL FUCK YOUR CAR UP & will ripped U OFF REPEAT THIS PLACE IS A RIPPED off it was just two fuel pump that needed to be replaced and they disconnected my alarm system U WILL REGRET IT THIS IS A WEARING I Don't WISH THIS PLACE ON MY Worst enemy ( well may I would ) this place sucks BIG TIME I wish I didn't have to give it one star but it requires it so here u go I will be back to put up the receipt it's all ways good to bring receipts customer service last & GREED FIRST with MIDAS read more

The service rep, Luis Ramirez, is rude aggressive and will try to take advantage of customers by upselling oil change products. Do not go here. Highly don't recommend read more

Service reps were soooo aggressive and rude. None of the prices made sense and they were so upset with all of the questions I asked to try and understand why they were charging me so much money. Their diagnostic test was $200 alone. Long story short I walked in for an oil change and got suckered into paying $750 for a new battery, oil change, and for them just touch the car. Insane. I learned my lesson. Never going back at all. I walked out of there feeling so dumb for going there in the first place and they were so aggressive about everything. read more

Website says its open on jan 1st and maps shows open when is actually closed. Drove all the way to find it close read more

Midas - Closed on jan 1st when website says company opens on this day. - Auto Repair Near Me - Long Beach, California

Very friendly, fast service. Even work on mercedes, brought mines there and received top of the line service.

I brought my Highlander to Luis at Midas, after speaking with him on the phone. I had my catalytic converter stolen twice within 2 weeks and asked if he could possibly a fix a deterrent of some sort to my car to protect my brand new catalytic converter. Luis assured me they had a fix in mind to help me. For $180 they could install a steel cable that ran the length of my exhaust system on both sides to protect the catalytic converter from being sawed off easily by thieves. Luis came in under his estimate . I was out the door for $159. Also they got the work done in under an hour. I am thrilled with the work that they did. And I feel so much better knowing my car is protected because of Luis's ingenuity. If I could give them more than 5 stars, I would! read more

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I requested a service for my flat tire, they rejected service due to the shops busyness, yet there had been close to no cars at the shop. I hope others don't go through what i had to in my experience through an emergency. read more

Great service from start to finish! Very detail oriented and great customer service! I went in for an oil change and had the best experience! They checked out my tires, shocks, etc. They had an indoor and outdoor area for you to sit and wait. Had great conversations with the employee, owner as well as customer while I waited.. just had a great experience all around!! Would highly recommend this place!!! read more

I never leave reviews to begin with, but just so you know. I went to midas for the first and last time August 24th 2020 for a simple break check and to see prices. After seeing that my breaks could last a little longer I declined the full replacement service and payed the break check fee. Since then NO ONE ELSE has ever touch my tires, not even me. Midas employees are the only people who took off my wheels they were the last people to ever take them off and on. So today I decided to replace the breaks myself (I'm not a novice. I grew up fixing everything: walls, cars, plumbing, electrical, etc. Father's a handyman) Anyway. As I'm turning the lugnuts off I notice that one of them was strangely tight, and lo and behold. MIDAS EMPLOYEES have FORCED the threading from the lugnut to the wheel stud. Mechanically speaking they crossed the threading and torqued it down. I was able to take all the other lugnuts off no problem. But I had to keep turning crossed lugnut loose and the photos should speak for themselves... Needles to say I had to completely remove the rotor to get to the CV axil unit and replace the stud and lugnut. read more

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I had an oil change in this shop 6 months ago, unfortunately ,I lost my receipt and I needed the receipt to show my insurance company (AAA) so they can have me keep the same coverage if I only do average mileage/year . So I had to visit this place for a copy and they didn't want to give me unless I change my oil there and I had already changed my oil few weeks ago in another place that I trust!These guys are crooks indeed! They refused to give me a piece of paper unless I give them a business that I don't need! Btw the reason I didn't come back for oil change to this place was because they told me a lot lies about my car and when I took it to other places for another opinion everything they addressed about my car wasn't true!If you read this I bet you won't go but if you do, get another opinion from another mechanic please! Good bye Midas read more

This is where you come. I felt good the minute I walked in, and I thought I was going to have a horribly expensive repair turned out to be very low they were very honest with me and I will continue to get all my cars worked here. Even though I was waiting they came in and made conversation. Coffee and TV in the lobby. Thank you Luis! read more

Went in for a simple oil change and was greeted with kind and efficient service by the whole team. Not only had they done a complete oil change, they had also inspected my tires and patched a puncture left by a screw. Staff were very hospitable as I waited, and I look forward to visiting again in the future! read more

I would definitely come back when my car needs to get fixed. I would 100% recommend my family and friends to come here. Luis kept me updated with my car and they fixed the issue quickly. I have no complaints or issues with them. read more

I have been coming here for a couple years now. The owner/manager and service manager both come across as genuine and honest. I have had a couple things done as well as your general oil change. They always tell me what I need and what can wait. Never pushy and seems to tell me if something can not be put off due to safety. I usually make an appointment because I have been there multiple times when they are busy. read more

Midas - Auto Repair Near Me - Long Beach, California

Luis ramirez "the manager" UNPROFESSIONAL!!! Brought the truck in for a flat.. he decided to call the fleet services and add an oil change without asking me and getting my approval. I was wondering why the flat repair was taking longer than usual and then i find out they are doing an oil change out of nowhere! Wtf! Confronted luis and right away he gets offensive and says he hasnt done anything wrong and that he got approval from fleet services. Yeah what about consulting me first if i want the oil change done besides repairing a flat tire and not have my time wasted. He said he is the manager his business card says "service adviser technician" Good luck buddy read more

Been coming here for a while now and never had an issue. Until the last two times I came. The man with long hair has no customer service skills and is extremely rude. He yells at customers in front of other customers. He told me I had to pay to top off my oil, which was fine, until he started rambling about how HE is loosing money everyone I come to get my oil top off. Which was only one other time and today. I would've paid the man for topping my oil, but the attitude and the way he was yelling in front of everybody was so unprofessional and I'm disgusted by his behavior. Before leaving he yelled at me and told me to never bring my car to his shop again. Trust me dude, I won't. How is this man a manager? Don't come here unless you want horrible customer service. With that being said, there is another man that works there with short hair and he was ALWAYS polite and nice to me and other customers. Great job to him! This star is not for you. Keep up the good work and great service! read more

Went here the other day to change something for my wheel they did a good job waiting time wasn't long and the price wasn't bad.

Luis is phenomenal, always looking out for my amazing mother. Honest work, great prices & above all honest and straight foward, i recommend this place & please be sure to ask for Luis! read more

OVERPRICED, Horrible experience. My car broke down, so they added on a bunch of unnecessary, overpriced items without telling me after it was done. I didn't need $75 spark plugs to fix my starter, but they added it and charged me without asking me (in addition to ~$300 of other items). Additionally, they promised to pay for my rental car for 1 day, saying my car would be ready in 1 day. The next morning, they called tried to give me my car back, and when I refused (I was already on the way to work), they said I would be charged the extra day of the rental car (which is fine). I got a call later that day saying my car would take another day of work, MEANING THEY TRIED TO GIVE ME MY STILL-BROKEN CAR TO SAVE PAYING 1 MORE DAY OF MY RENTAL. When I picked up my car after the second day, they still tried to charge me for the 2nd day of rental. Out of control. read more

Went for an oil change. It was quick abs painless. Altho they told me I was due for a few routine repairs/maint, there was No pressure to get any extra work done. Fair price and was in and out in less than 40 min. My first time using this Midas. I'll definitely go back for future maintenance needs read more

I had just made and appointment but after reading the horrible reviews I changed my mind. Im not risking it. Unfortunately they are the closest to me but i rather pay more and drive a little further than receiving horrible and shady service. read more

If someone was going to offer you a lifetime guarantee on something that you bought for as long as you owned it, wouldn't that be a great guarantee? Of course it would! Midas does exactly that. You buy brakes from them, and they guarantee the pad replacement for free (just pay for labor). Their price for the initial replacement of brakes is actually about the same as the dealer. When I asked the dealer what type of warranty they gave on their brakes, they said that it is only warrantied against defects... nothing more. The choice is simple at that point. You've got to choose Midas. Plus, Kevin (the manager/owner) will give you the best deal that he can on fixing your brakes. He rocks! If you look at the life of your car where paying the labor to replace brakes will run you about $120, after about 4 jobs, you'd spend $1,000 at the dealer, but you'd only spend $600 at Midas. That's a $400 savings over the length of your ownership of the car. How can you go wrong here? You can't! So, give Midas your business once your dealership free replacement ends (usually between 2-4 years after the purchase of a new vehicle). If you've got a used vehicle to begin with, then don't even think about going to the dealership. Give Midas your brake business... you'll be glad that you did. read more

Drove all the way here to be scammed what a stupid policy to charge $50 just to get a estimate for a simple repair. I went down the street to another shop and the guy looked at the truck and gave me a price on the spot. He had me back on the road in 30 minutes. This shop wanted to keep my truck overnight. Hey management I'll never ever come back and I'm telling everyone I know that needs repairs about your policy of charging just to get a estimate. I understand that in order to give a proper quote that you need to survey the job but that shouldn't come out of my pocket specially when it's a simple problem like a new muffler. You could have quoted the repair and said it might cost more and we don't know until it's properly inspected. I'm not paying $50 to hear that the parts aren't available or that you're twice the price off the guy down the street. read more

I had hit a curb pretty hard attempting to avoid a car that came into my lane. I went to Midas because I had great experiences with the one in my home town. This location was very disappointing. I told them there was a sound coming from my car and explained to them what happened. They told me my front rim was the issue and that it would be $800 to replace it. They specifically said my back tire was perfectly fine. While waiting to obtain a new rim, they put my spare wheel on. Even with a different rim my car was still making a sound. I went back to them twice saying my car was making sounds and they said they didn't hear anything. I went to another mechanic and they said my back break pad and rotor was warped and the wheel was in danger of basically falling off. If you have serious concerns, do not take you vehicle here. They will not take you seriously, especially if you're a young woman. read more

I called in this afternoon suspecting I would need a new starter. Kevin said he would have the part ready when I got there. I had the car towed and they confirmed it was the starter. Unfortunately, I had my cat and my dog with me. The staff welcomed them as if they were family. They went WAY above and beyond for me. Louis is also amazing. They were positive and I felt without a doubt that they were concerned with getting me back on the road safely....SAME DAY! Thank you so much for all of your help! read more

I went in for a routine oil change and was happy with how quick and easy this Midas location made the process. They did find one thing that could be fixed on my Jeep, but explained that it wasn't urgent and advised I do some research on it before opting for the service. read more

I was heading down Anaheim in Long Beach and my tire light came on as proceeded forward I seen Midas and decided to pull over and ask if they can put air in my tire so I ask the guys that were in the work shop and said I would have to ask the guy in the front . ( Really you have to ask to put air in my tire) so I go to the front and the guys like what do I need so I asked him if he they can put air he said $5 really it's just air I'm like ok he starts walking over to the workshop and turns around and says there on lunch break and your going to have to wait in a rude way! My point he could not take three minutes of his time to put air in my tire! He is one rude dude with no customer service! He just lost a customer I also wanted a price on some tires ! The only reason I give him one star because it won't let me give him zero! FU read more

ZERO STARS!!!!!!!! After botching my oil change I returned back with hopes of them offering to fix the issue. I called the shop, spoke to the service manager (Anthony) REFUSED to let me speak and insisted it was something I did. Ummm hello, how would you know? YOU NEVER LET ME SPEAK!!!!! Demanded a manager.. Transferred to the BUSINESS OWNER KEVIN.. As soon as he picked up I asked for his name, to which he responds WHY. Because I want to document who I speak with, thanks. He fussed and finally says, KEVIN. Now, what do you want? WHAT DO I WANT!!!!!!!???? By this time I was FUMING!!! I tried to explain the situation and he offered no remedy. I asked for the number to the corporate office. At this point he was screaming at me. Why the F,,K do you need the F,,king number to corporate!? You going to tell on me? WOW!!!!!!!!! I asked one more time.. He told me, "Go fack yourself you stupid cun+, yeah fack you!!!" We'll guess what you sorry sack of crap, I RECORDED the entire conversation and emailed it to corporate!!!! Suck my left breasticle assclown!! I BEG YOU, RUN AWAY!!!!!!!!!! I asked once read more

Had a very bad experience today and I will be disputing the charge. Charged $380. Not sure why....nothing was fixed, or replaced, .....Left my car on Friday because my check engine light was on, and my car was slow to start, I specifically told Luis that I couldn't pick up the car until Tuesday. I specifically asked if it would be a problem snd he repeatedly said no. I was away for work for several days and couldn't not be reached. When I had access to phone line I called in , they recommended a new battery to the tune if 350 dollars and vacuum solenoid valve , hoses and recheck. Total of $1600. I told them I was not sure I wanted to spend that money on the car. I went in on Tuesday to pick up my car, they had taken my battery out and put a new one in without my consent, I called AAA to come and get my car, since Midas left it with my battery on the ground. AAA put my battery back in, tested it, said it was strong and didn't need replacement, just to recharge it, not necessary to spend $350. On a new battery. Outrageous really.. When I tried to reason with the owner on why I was being charged $180 for something that pep boys does for free, the diagnostic he didn't respond very nicely, and why I wasn't warned about the daily change adding up to $200 after I specifically asked about leaving the car on Friday and picking up the car on Tuesday , he was just scary, insulting and just not willing to reason. I wouldn't recommend this place at all. Unfortunately now I have to file a dispute, just taking more time. Seems to me the owner of this business is not very caring. I will find an other place . My personal experience. read more

Horrible service. My girlfriend went here to get her oil changed and to have a noise checked out. After filling out the forms and being told it should take about an hour, she waited. And waited... And waited. An hour and a half went by and her car still hadn't moved into the service bays. She then had to ask for her keys back just to leave. The staff didn't even apologize for the wait, lack of service, or inconvenience. skip this cookie-cutter operation. read more