Regarding Fernando Reyna Service: Alignment & Tire Maintenance Thank You for taking me in without an appointment because of my last minute schedules. Thank You for the professional, nice, kind, friendly services that I received and keeping me updated of when my car will be ready. Thank You for the great services. -Peter- Est#: 139620 In#: 136616 read more

Well this place sucks!!!! My husband had a appointment for his oil change, service sucks starting with him waiting for hours until the manager came to talk to him, who was extremely rude ,then that's when my husband noticed he was stuttering, not sure if he was under the influence of some kind of drugs or alcohol. He was also very rude to his employees, my husband over heard him yelling at them. read more

It started a few yrs ago having the fluids checked in the SUV b4 driving to Vegas. The customer srvce brought me back w/the Camry for brakes &drums. In fact, it's being serviced at the time of this review. Although there was a hiccup and I had to take it back, I recommend these guys HANDS DOWN. Great customer service, FAIR pricing are important and fit the bill. When you need car repairs give Johnny, Ureil, Ray & Gio a try. I highly recommend read more

Tire Choice Auto Service Centers - Auto Repair Near Me - Long Beach, California

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Came in this morning for an oil change and these guys were quick and efficient. Johnny helped me out and even pointed out a few other things that needed attention, including finally figuring out why my battery kept losing juice so fast--something other shops couldn't figure out. He was friendly, thorough, and provided great customer service. I'll definitely be back for future services! read more

Terrible management, lazy crew and they will sell you on work you don't need. Stay away from this establishment. Trust me!! Your wallet will thank me. place gets 5 thumbs down ‍ place doesn't even deserve one star read more

Great customer service from Victor. The lobby area and parking lot were clean. The boys who do the actual work on the car were really nice too. The wait time was reasonable and the communications from the guy working on my car was exceptional. read more

Took my car for diagnostic and end up I had to change the alternator and battery (cost me over a grand). Exact one week later, the engine light is back again. I was told that i have to leave it for another diagnostic test. I wonder what I need to replace this time and how much it will cost. This is getting sus. read more

I'm happily surprised at such amazing quality service from these folks! I had unexplained low tire pressure on my road trip from San Francisco and I was able to make the appointment within the hour of my call. They checked it, patched the tire the same day, and it was all free of charge! My peace of mind for the drive home- priceless!! Thank you for everything! read more

Fernando is absolutely amazing! He works with you and making sure you do what's best for you without breaking the bank. Will 1000000% be coming here again. read more

Beware!!stay away!!!! Went in here to get a tire pressure sensor replaced. The next day the light came back on. Took the car back, they changed all 4 sensors and still not fixed. Fernando told me to take it to the Chevy Dealership since it might be my computer he said. I knew that wasn't correct, literally took it down the street to performance tires. They fixed it right away. Nothing wrong with my computer Fernando!!!!! Unbelievable, no wonder this shop is always dead. Hopefully customer service will give me a refund since Fernando refused to read more

Grand rising woke up today, really bothered drained and irritated. Location 3800 cherry Ave CA 90807, where I took my vehicle to get service because my car kept pulling to the right. So I took it to their shop. And told them, can you do a diagnostic test and find out what's going on? Why my car is pulling to the side? So Jason brown said okay. Let me take a look at it and we'll find out what's going on. So you have me by 2 foo tires. Then call me back in to tell me that I needed a new axle because the o. Axle is leaking, so I was like okay. They also did a oil change. After that They call me hours later and told me that I could come pick up my car so when I come. Pick up my car and I get on the freeway. I get to about 55 in my car. Start pulling to the right again, jaking. So I took my car back up there and told him that. Hey, what's going on? My car is not fixed. You told me my car was fixed that the problem was fixed. I said there's No way that you all test. Drove this car because you would have clearly seen that the problem is still there. Now they're telling me that it might be something else. I told them no I told you to find out what the problem was from the beginning, not guess so they end up telling me that oh the A. ARM is out on the right, I ask them does the left one need to be replaced? They said no. They're still good. I said okay fine. So after they claim they fixed my car. I get back on the freeway car. Start doing the same thing again now. Frustrated because I have to take My car back up to the shop. So now that I go in, they're telling me that. Oh, it might be something else so I. Told them you had me pay for all this other stuff. And now you're telling me something else. I said my car is literally doing the same thing. Why didn't you not correctly check my car? I was told that it was not his problem. I spent over $1400 at that shop. It almost crashed twice with my family in the car. I do not recommend this place for anyone no. Regard for human life, let alone disable people. I am very disappointed, and field took advantage of. Can't believe that they altered. The results on my will alignment. Will be seeking legal counsel. Sincerely, Johnny b. read more

Fast Service. I had a flat tire that needed to be patched. I came here since it was the closest place to my job. The guy at the front was alright. He helped me and quoted me on what it would cost. Since I was in a hurry and had to pick up my wife I asked if I could leave it and pick it up after. I came back like an hour later and the tire was already fixed and they were kind enough to swap it out with the spare I had on my car. Overall I would recommend this place if you have a flat, I was a walk in and they were able to do it fast. read more

Came here twice back to back for oil change & battery change. Not a really car guy but Jason and the technicians informed with good info. Prompted service very happy with service read more

Came in for an oil change and a new tire but also asked them to just run a basic diagnostics on the car to see if anything else needed to be done. They were able to pinpoint a few things that needed to be adjusted and replaced. They got me in Sameday. Got my car back within 24 hours and has it running like it's brand new. the technician Ray was super helpful and made sure I got everything I needed at a great price and didn't waste my time with anything small I can do on my own windshield wipers. Highly recommend coming in and getting your car tuned up by the team here. read more

Stopped in to get my low tire pressure checked. Pressure was good and they thought it was a sensor. Asked again if they saw any nails, and sure enough there was one upon second inspection. Offered to do a patch at no charge. Fixed up the patch and was on my way. Spent less than an hour in the shop. Will keep this place in mind if I'm in the area and in need again. read more

I had a nail in my tire and had called ahead before coming to this location. When I called ahead, I was put on hold twice and talked to 2 different people who said that I would be able to come in and get a patch done. Once I had arrived, I had asked again about getting a patch and was told that the shop was waiting on their supplier for a shipment of patches. I was confused since I had called ahead and then was told that there was no phone call. I had confirmed with the employee that I did in fact call Tire Choice Auto Service Center. Anyways, the employee looked at my tire and said that my tires were bald and that he wasn't going to put a patch on a bald tire. He said that I should a new set. I declined and said I just wanted the nail removed from my tire and I just wanted a patch. He declined the service and said that I should buy a new set. I left. I know that my tires were not bald because I just got a tire rotation and I know I would've been told to buy a new set then. Would just not recommend coming here read more

I really appreciate Fernando for being honest. People always try to get over on women, and after being quoted a pretty high number at another Tire shop near downtown, I decided to look around. I'd gone to the original shop for a patch, was told they couldn't patch my tire and I needed a new one, but oh btw, you should replace them all so a full set is 1200. So going from a patch to 1200 was a no. I DID buy one tire at the place in downtown, but left. A few days later I went to TC and Fernando gave me an honest quote, that was hundreds of dollars cheaper, explaining that I did need new tires but still had life if I so chose to drive them, and suggested at least replacing the remaining rear tire for balance purposes. The honesty was enough to have me move forward with the remaining tires, again hundreds of dollars cheaper. read more

Great services and quality work by all involved and the staff thank you will return for more car maintenance in the future

Well once again I didn't learn my lesson and tried using this place to get an alignment. Ive taken 3 other of my vehicles in the past and all miraculously couldn't be aligned, coincidence? Who knows. Well as it turns out my current vehicle couldn't be aligned after new parts were installed. I was getting up sold on stuff I didn't need and decided to back out. Well apparently they backed my inner tie rod out somehow too far in the process to achieve the alignment. Luckily I got home before my Vehicle fell apart and it didn't happen on the road. It happened as I pulled into my driveway. Just be aware. read more

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Excellent Customer service!!!! Went in yesterday for info and to get a quote. MR. JASON BROWN Great shout out to you brother. Your expertise really impressed me, not only that but it is hard to find a Man of his word. That handles business and does what he says he will. I appreciated your service and sincerely Thank you. Alfredo read more

Today I came into this establishment to get an oil change. Fernando was a very nice, and knowledgeable person. The service was very fast. I would definitely recommend this establishment! read more

Flat tire on a Sunday! NOO!! where can I find a shop for it? Have no fear, This place open on a Sunday, my savior lol. Great service, decent price for a 1 flat tire fix and go. Glad it's near home. Take 20 minutes so I walk around the block and back while waiting. read more

If you cannot be trusted to open with 15 minutes of your posted opening time, how am I going to trust you with the 2nd biggest purchase of my life? read more

I'm so grateful for Fernando and Tire Choice auto center! Twice in the last month I've popped by just because I needed air in my tires, and the team always stopped to help me quickly. Then it became clear I had a bigger problem in one tire, and I called on my way in, they were not only to accommodate me within 20 minutes, they were able to get my hard-to-find tire and install it same day. Couldn't be happier and will come back whenever I'm in need again! read more

Nice and friendly staff that got me in and out within less than half an hour. To be fair all I got was a tire change. A fair price for the tire that I wanted to match my others, and they gave me a few days to decide after visiting once and coming back another day. read more

Friendly, quick and very happy with my needed 2 tires! Jason and Fernando very helpful.... Thanks gentlemen!

Fernando gave me great customer service, and did a great job at providing me with discounts. The Jeep looks great and I am very happy with the new tires. read more

Terrible place. I got an Amazon tire installation service scheduled here but when I arrived they gave fake reasons why they couldn't do the service, but give them another $75 and they claimed they could. A bait and switch, never schedule a tire installation here online. read more

I know they overcharged me for my flat tire but I needed it fixed. I'll never go back. As soon as I walked in, I didn't like the vibes.

Brought our Impala here for break service. Breaks kept failing every few days. They re-did it 3X but the breaks kept failing. Finally took it to another mechanic who repaired something called the "master cylinder" which is part of the breaking system. The lesson: don't relie on a tire place to fix problems with breaks. read more

I called to get a quote to patch my tire less than an hour before they closed and Fernando was so great. He didn't hesitate to tell me to come on in and they would get it done same day. He quoted me $30 and I thought great, because I really needed this done ASAP. Came in, they patched the tire in less than 15 minutes and didn't even charge me! Fernando, thank you. To the guys at Tire Choice Auto Service Center, thank you. If you need anything, tires, rotation, balancing, or even a quick patch, this is the place to go! read more

My car broke down unexpectedly in Long Beach. I was unfamiliar with any repair facilities in the area but fortunately was given this referral from Melinda of Melinda McCoy's Flowers in Long Beach. Fernando Reyna, the store manager, was a gem. He was both kind and knowledgeable. My car was diagnosed and the repairs were done promptly. He made what was an anxiety filled experience much more tolerable. This location earns a 5 star rating! read more

I was in need of an alignment. The only availability I had was Thanksgiving weekend. After being told by another company that the earliest appointment was Dec 2nd- I decided to look elsewhere on Yelp. I received a quote and an 8AM appt from a company nearby. I arrived at said place at 7:45AM- I was checked in by Fernando who asked for my appt confirmation-but didn't demand a code of any sort and he happily accepted my vehicle. I decided to walk to Starbucks and work while I waited. On my walkover- I noticed I had made a huge error- my appt wasn't with Tire Choice but actually at a another company. I contemplated turning around to confess my error- but I was in need of an alignment and Fernando had been so gracious. I continued my walk to Starbucks to work and enjoy a hot tea. After about 1.5 hrs I was notified that my vehicle was ready. When I arrived I confessed to Fernando and Jason that I made an error and in fact did not have an appointment with Tire Choice. They assured me that it was not a problem and that they were happy to help! I would highly recommend this place for your tire related needs!!! read more

There's never anyone available to work on my car. Today is the second time in a month that I've made an appointment for service and no one was available to do it. I was told to come in at 9am FOR THE SECOND TIME, only to get there and be told there's no one available to work on my car. This is unacceptable. I'm literally sitting in their parking lot typing this after the second occurrence. I'm beyond frustrated... read more

Took my Lincoln to them for brake pad replacement. A bit hesitant to allow any repair outside of dealership. This service center and manager Fernando is excellent. He took time inspecting the condition of brakes, identified no replacement is needed and explained how to maintain till fully worn out. Can't expect a better service. read more

I needed to get my brake pads changed and my alignment on tires. Car feels great again. Thanks to Fernando for all of the help and great customer service especially during this pandemic. read more

Best service in town! I've been getting my car serviced here for years, and handle any issues with my tires here as well. Fernando always goes above and beyond! The service all around is excellent, and Fernando always does what he can to help the customer. Thanks Fernando! read more

This auto service center has fast and courtesy service. Really helped me out twice when I needed an oil chance and a few other things. Price was affordable too. read more

The staff is very helpful and friendly. I've been going there for years because I trust them.

Be careful with this place when I first walked in for an oil change and the tech said I needed synthetic oil for my car (no I didn't) its a 2005 Corolla and that oil change was significantly higher price. Then to get the 19.99 oil change as advertised I needed to fill out an application that included my social security number(Nope). I would not recommend this place. read more