I had my truck repaired there and the quality of work was excellent and very professionalread more

Call at 7:45am for tire change. I was told half hour. Guy showed up at 8:05 with a smile and got…read moreright to work. My spare had a piece missing to remove it. He fixed or did something and got it taken care of in minutes. I was on my way by 8:20. This isn't the first time I've had to use their services. Always timely and pleasant.

I felt it necessary to write a review for Albin's Honda dealership in Potterville Michigan. I'm…read morevery impressed with their customer service & service department. They accommodated my service repair on short notice yet again and are honest and respectful people. Twice now I have called them up to balance and mount new tires on my Yamaha tour bike and they treated me like I was their number one customer. I greatly appreciate the hospitality and service because of my hectic work schedule (12 hour days) and they don't force you to purchase tires from them as other dealers often do. Although I'm sure they would appreciate the added sales. They're also open on Mondays which isn't the case for other shops. Albin's has a customer for life and I hope to upgrade my ride in the future. Great job Albin's! Thank you, Kerry Roy

3 times in a year I have been to Albins. The last rip Dave caught an issue with my rear wheel…read more Bearings were shot and I lucked out he seen it. He repaired it on the spot while I waited. I got nothing but good things to say Dave and Albins. Thank you

I do NOT recommend this service at this location! They ruined my car. After 2 months of a…read morehorrible smell, I found out the windshield they replaced was leaking very badly. The technician did not remove the previous sealant, causing a poor seal of the windshield. After they acknowledged that happened, they replaced the windshield but offered no compensation for the damage despite my many requests. Not worth it...go somewhere else!

We wanted to repair/replace a broken kitchen window on a vacant house we are trying to prepare for…read moresale. When I called I was given a time range a couple weeks out that the estimator would call for access to the house, so that I could meet him there. (10 am to 1:00 pm on Friday the 19th) I tried to answer every call I received in that time range, but never heard from the estimator. At 1:54 pm while I was on another call, I received a voice mail from the estimator that he was on his way to the property and should be there by 2:00. I called him back at 2:03 and was told he was already there and had left. He would not return to the house and told me to call the office to reschedule.

My review is in regards to his home window replacements. Unlike the reviews for auto glass and…read moreshower doors, Gary is very unprofessional when it comes to his Quaker replacement window business. I had 13 windows replaced last summer of which 4 of them were double (side by side) windows. 1 of those was bowed so bad it couldn't be hidden and the installers had Gary come right over and look at it and he then followed up with calling the factory rep. That replacement was also severely bowed and needed to be ordered for the third time to get a satisfactory product. Another of those was slightly bowed and replaced but the wood used for the extension jambs looks like it is water damaged. A third double was jacked pretty bad and had bent hardware but was installed complete as if it were except-able but was also later replaced. When the factory rep finally came over with Gary to look at the first install, his excuse was that "these windows are built in a small town that requires more employees than the size of that town and that GOOD HELP IS HARD TO FIND". Keep in mind that they don't expedite the re-ordered windows, you get them when you get them. One of the windows was missing a vent/drain part on the outside bottom of the window and after the factory sent a new one it was the wrong size so they took the other one off to try and get the right size this time. This spring I went to his shop to see why they haven't replaced the parts and he had them in his truck and never came by to fix it after all this time. I also told him that the three windows that were remade all were missing the safety latches and he said he would be over the next day, yet never showed up. I called him the day following and he said he called the factory rep instead. And today I still wait for a reply. Gary lives in the same neighborhood and yet can't fix the problem or give an update regarding his call to the rep. My advise-- Check your windows over really good and make sure they are unflawed and not bowed, crooked, jacked, bent hardware, missing parts, or bowed screens like mine were before you submit final payment. From here I guess I go to the BBB. He was going to quote putting storms in my porch and never followed through.

Fantastic, extremely nice and professional staff. Went above and beyond to help us solve an…read moreexisting problem in the house and installed a beautiful glass shower door. Highly recommend!

Seriously, as good as it gets! And then some. I did not realize how much I had been "taken in by"…read moredealerships in the area for car issues. Everything from oil change to brakes. I, too, asked around about where to take my car in order for someone to diagnose the harsh, grinding noise my wheels/tires were making. Every place I phoned wanted to charge me $100+ just for diagnosis. And then a good friend directed me to Frankie D's. BEST DECISION EVER! Not only is the customer service fantastic (which is huge for me, as I am in the industry), but their pricing is honest and cannot be beat. I was called and told what the issue with my vehicle was and what the cost was going to be and ...would I like for them to continue and repair/replace? I mean, this is stuff from my parents' age where the Mechanic calls and tells you what's wrong and what it's going to cost and then asks "would you like for us to go ahead and fix it?" before anything is done to your vehicle. Also, you need to check out their website because they have coupons for paying in cash! That, in and of itself, is huge! And I truly appreciate it! I *highly* recommend Frankie D's for any type of repair your vehicle needs!!!!! They have replaced/repaired my front rotors/pad and today [3/1/2019] they are doing my rear rotors/pads. I know that, in the future, this is exactly where I will be going when my vehicle needs any repair/s. I appreciate their friendliness, honesty and quality work!!!!!!!!! Also, I will have my oil changes done here because I am "over" the high prices of dealership oil changes. Thank YOU, Frankie D's! You have "won" me over!

an auto alignment that they wouldn't do because they didn't feel like loosening bolts that had been…read moretaken out the day before. Said control arms were seized when they were replaced the day before. downright lazy mechanic

This used to be a great quality shop but service has gone downhill. Has become overpriced for awful…read moreservice. The new tires that were put on my vehicle were not evenly inflated and two of them were inflicted beyond the maximum load for the tires. Which puts the tires at risk for a blowout. This is the 2nd time this has happened with our family's vehicles.

Unlike the big tire shops, Randy's wait time is generally very short. I use them for my bulk home…read moreheating oil too. I like that they don't charge a delivery fee like all of the other companies in the area. I will always support local small businesses like Randy's Service Station!

I went in after receiving less than a pleasant experience up the street at AutoZone. I was…read moreimmediately greeted and helped within minutes. I came in for new wiper blades and light bulb. Dvontay suggested the better brand, installed and helped quickly. Great customer service! Much warmer environment than the competitor up the street. I'm not from the area but if I have any needs, I will make note to re-visit this location. I hope the employee is acknowledged based on this review.

The customer service at this location is TERRIBLE. My husband came in with an issue and spoke to…read moreCassandra and although he understood that there was nothing that she could do about the situation, the staff on duty were very rude and my husband came out of the store very upset. This is not the first time this has happened. I'm not sure if employees are being trained on how on to treat their customers or not but something needs to change at this location whether it be change in staff or training. TRAIN YOUR STAFF ON HOW TO SPEAK TO CUSTOMERS. This experience at this location has made us not want to shop at any Advanced Auto ever.