Would not honor the $29.99 oil change!!! The manager kept insisting on full synthetic instead of semi synthetic. Ended up leaving and warning everyone it's a bait and switch!!! Went down the street and confirmed ford semi-synthetic is standard and had it done for the same price. The hard upsell gets real old from these people. read more

Many years ago I had a coupon for an oil change at this location. I had been here a few times without a problem. However, the last visit, I went home and the next morning I noticed oil on my driveway. I popped the hood and the freaking oil cap was missing! I called the shop to tell them about it. They kind of said "oh... Sorry about that. Did you want to come in the next day?" Well, no I don't want to drive out of my way for 25 minutes for the company's oversight. They wouldn't compensate me either for the cap that I had to purchase from AutoZone. I never went back. From my experience, most places like these don't really care about the vehicles. One place forgot to give me my wheel lock back, and another actually cracked my oil pan! That last disaster led me to my go-to guys at Value Auto Repair in National City - I will never trust anyone else after that. read more

I spoke to all managers all the way to field manager. No one cares. Just an update. I would probably take it back for an oil change , that's it. I can believe that can handle that. read more

People have a right to know David! If you are not Military or Prior Service then Expect to pay the 90+ dollars. I only received a $20 discount by mistake! This owner put on a Masterclass of what not to do! Ignorantly engaging with a customer let alone a dissatisfied customer and their complaint. Instead of apologizing on behalf of Midas for my poor experience, he proceeded to Virtue signal. Gaslight. Name call. (Keyboard Warrior??!!! Are you for real?!!!) To anyone still reading this; That is the owners response. Imagine my surprise and disappointment. Shameful! Absolutely Disrespectful. Blatant Disregard of a customers long standing history as a customer. I'm disgusted and infuriated at his abusive gaslighting attempts to discredit me. David! Your scare tactics don't intimidate me the slightest. Your business is being accused by ME of being scam artists. Because you are! Check the receipts cuz I ain't got nothing to hide. Your company policies, under the guise of protecting yourself from liability lawsuits (force) customers to buy an expensive and unnecessary product. It's buy overpriced oil or the door. Save your lecture professor and run the slides. I got receipts. Next time win the hearts and minds by de-escalating the situation instead of fueling and compounding the crisis. Upon careful research & investigating in order to "educate myself" here's what I found. Not that I needed it. People also ask What type of oil does a 2015 Hyundai Sonata take? Whether you've just purchased a new Hyundai Sonata or you've traveled Humboldt for years in your trusty sedan, many customers asks us "What is the recommended Hyundai Sonata oil type?" While we recommend checking your owner's manual for specifics, most Hyundai Sonata models can use either a 5w-20 or 5w-30 oil. Typically, a 5W-20 oil provides higher gas mileage than a 5W-30 due to its more effortless flow. However, the 5W-30 oil is still a suitable option where fuel efficiency is concerned. Using 5W-30 simply produces a bit less economy because moving an oil that is less freely flowing through the system consumes more energy. it is still not recommended to use synthetic oil in engines that have experienced significant actions - specifically, those that have reached around 75,000 miles on the odometer. Does Hyundai Sonata need full synthetic oil? Hyundai models, like the Elantra or Sonata, have the flexibility to use either conventional or synthetic oil. There you have it. And FYI It's more than shady to bury and hide this most recent review behind a 3 month old five star review. No doubt you'll claim innocence playing dumb and resorting to throwing more shade my way. I'm more disappointed than you know. I was exceptionally restrained and polite. I even apologized to the employee behind the counter because I too have worked in retail and sales and understood how things are beyond his control. As a Combat Vet and War Fighter with lasting health effects; My understanding of myself is that I possess a very high level of subject matter expertise, in a variety of areas, across a wide range of disciplines. When that is called into question; don't think for a second that you are off the hook. I will not hesitate to challenge my accuser. Thanks for the kick rocks, didn't need it, but I get the hint. Too hostile and knowledgeable for you. You've tarnished your reputation and lost all credibility with me and I will get the word out. Bet read more

Midas - Examples that I "educate myself" - Auto Repair Near Me - La Mesa, California

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I came here today to have them take a look at my brakes. They stated that my car breaks were squeaking and that my brakes were in good shape. But they never took off my wheels to even check the brakes. The only way you're going to see if I need brakes. Just takeoff the tires and they did not do that. I would not bring my car here for repairs because they don't have a clue of what they're doing. read more

What a liar. I did not have any attitude. I did not complain. Despite setting up an appointment and waiting 1h without my car getting done, i did not say anything to anyone. You called me to talk to me after you read my review and that's all I did. If you think that I was thinking of taking my car back to you, you must be joking. I would not trust you with my car at this point. Anyone reading your response can see how you're talking to a customer. You refused accountability and put your ego before anything else. You're not taking like a business, you're acting like a thug. UPDATE to the above. Again you're lying. I did not complain to anyone. I only complained after you read my review and didn't apologize for having me wait 1h. You're trying to make things worse here so people don't see your terrible treatment of your customers. But I'm sure anyone can see how you're the one who's not de-escalating, and you're the one who should. You are the business and have more to lose by beefing with customers on Yelp. Anyone can also see that if you were what you pretend to be your rating would be 5 stars here. Your rating proves that I'm not the first disatisfied customer. I can't believe who they choose to manage this business. read more

The staff at Midas is very professional. Richard helped me a majority of the time. My boyfriend noticed that my tires were extremely worn out. I took my car to Midas, and instead of just replacing the tires, they noticed there were other problems that caused it! They replaced my tires and solved the problem that was causing my tires to bald. The weather was extremely rainy at that time and if I did not fix it, it would have probably caused an accident. Another time, they replaced my sway bars. I kept noticing that something was off when I would turn. They provide great service at great price! Everytime, I come here the problem is solved. I am happy customer and I will continue supporting this business for auto needs and my oil changes. read more

It was time for new tires and I found this Midas after seeing they're Black Friday offer. The offer was for 4 tires and an alignment. I called the Midas and spoke with someone who was super helpful in walking me through the process. Since they didn't have my tires in stock, they would have to special order them. The next day my tires were in and I went to drop off my car. The whole process took about 3-4 hours and I picked it up once they finished. The checkout process was very quick and I was good to go with new tires. Overall a really smooth and easy experience! read more

DO NOT COME HERE!!!!!! Ripped off old people If I could give them 0 starts I would. These people tried to rip off my poor old grandparents. These people were charching them $1400 just for rear break change-not the whole 4 breaks...luckily another customer heard that and told me not to go with them since they were ripping them off. These type of services do not cost more than $400 but come on $1400 is just too much. Do not come here...!!!!!! FYI I am also filing a complaint with corporate read more

Amazing service!!!! Beautiful prices and just plain perfect service. Fast and quality service

I got new tires here and it was a good experience and a good buy for all four, Plus an oil change and a coolant flush/refill.

Has anyone ever paid $25 per gallon for gas? Part 2 THANK YOU * THANK YOU * THANK YOU!!! On Thursday, I received a call from Midas/David letting me know that after an review/audit of the University Avenue locations previous weeks receipts, I had been overcharged by the cashier. The cashier had misread the gas receipt given to him and the money would be refunded to my credit card. He let me know in his text that "This is NOT our practice...". He also included a copy of a response from my Nextdoor post which he included in his text to me). My past experiences would agree with his statement. Living in this great City of San Diego we value our vehicles to get from here to there expeditiously, so I sadly paid. I love feeling good from my experiences in this wonderful life we have all been given. I am happy and grateful for the heartfelt support, insight, and referrals from MY NEIGHBORS IN THE NEXTDOOR COMMUNITY and ecstatic that as of 2/24/24 Midas has refunded $100 of the $125 paid for the 5 gallons of gas! Life lesson's learned from this experience: 1. Trust but verify - I could have texted the person I had been interacting with at Midas for clarification. Unfortunately, he was not onsite at the time I picked up my vehicle. 2. Fact vs Truth - Fact I was overcharged. Truth is, I have been repaid. It never set right with me when journalist/media print facts, yet they rarely circle back around with the truth of the matter or the actual outcome. And so, the stain/sting remains, no bueno! 3. Use MY POWER wisely - All that has offended me, I forgive. Within and without, I forgive. Things past, things present, things future, I forgive. I forgive everything and everybody who can possibly need forgiveness of the past or present. I forgive positively everyone. I AM FREE and they ARE FREE, too! All things are cleared up between us NOW and FOREVER! AMEN! Appreciation Appreciates! You can be RIGHT or you can be in RELATIONSHIP! Forget the mistakes, remember the lessons! I choose to be part of the solution! I choose to Do Something! Everyone Matters! My Money Matters! read more

Midas - Auto Repair Near Me - La Mesa, California

New staff means less personal touches. What made me drive an hour away to ensure my car would be taken care of is the same reason I am no longer going to be using this location. Wow what a difference a day makes. edited: I did drive an hour away - because you all failed to update my address isn't my concern. If I state I drove an hour David, guess what, I said what I said. Again, shows me the customer service or lack thereof. I have been going to this location for 19 years. When I lived around the corner, and when lived next to another Midas because, Steven, then Manuel after him, showed empathy and compassion, something you clearly are lacking. Again - use them at your own risk. As for scheduling an appointment, sir I did try and received NO response. So, before I came, I called and was informed that it was a 15-minute wait..... when I got there, I was than informed it was 45 minutes. I actually did try and schedule at 3:34 pm the day prior and didn't receive a response. As a woman of color - I am offended by the sentence about making your customers feel a way. I see that the lies continue. Have a pleasant day. read more

Midas - Auto Repair Near Me - La Mesa, California

I brought my car here to get the brakes and rotors replaced, price was good and had a warranty, a few weeks later I heard my brakes making noise brought it back to Midas they immediately fixed whatever was wrong with my brakes no questions asked! I appreciate the customer service & what the quoted me on the phone is the price I paid in person !!! read more

Thank David, Richard, and Matin for fixing my 15-year-old Toyota Sienna like a new car. The place is clean, spacious, and well-organized. The staff are friendly and kind. I walked in for a wheel alignment but got the complete service to fix several problems. Getting the credit card approved was helpful because the payment was pretty big. I am also grateful they understood my situation and worked around my budget. They were willing to listen and showed that they cared. I am happy that I found a great auto shop close to home where I could take my car to be taken care of for a long time. read more

This is the first time I've been to an auto shop and had GREAT SERVICE! Richard was super friendly and explained the issues with my car in a way that even my vehicle-feeble mind could understand. No pressure sales and quick service. I will be back. read more

I got a new set of Tires and Midas was able to provide me with a variety of choices and accurate waiting time. I really like the value of free puncture repairs and free tire rotation! read more

I was able to schedule my oil change same day and Richard answered all my questions when I called. Great customer services. Midas was able to provide me a courtesy inspection of my vehicle which I never received from any oil changes in the past. Midas definitely impressed me. They even text you a link that provides images of your car and parts that they recommend additional attention and I love that. Richard was very knowledgeable during my visit and offered options. I want to also mention they have a very spacious waiting room that's extremely clean with A/C. Price was reasonable. I'll definitely be back again for my next oil change. Thank you so much for the quick and detailed service! read more

Midas never fails me personally. The men are friendly and explain everything needed. They don't treat me differently because I'm a female. Midas always fulfills the services I need in a timely manner and never attempt to over sell me. They are honest about what needs repairing and don't pressure me into doing more work. They only suggest things. As anything is these days repairing a vehicle is expensive, but they are not the most expensive around. They have restrooms, plenty of seating​, free wifi, and free coffee. Will return when needing vehicle work done. ​ read more

Real good guys! They will find ways for you to afford the costs of repairing your vehicle as well!

I'll definitely return for maintenance and repair service on my other vehicles. Why? 1) Midas provided a thorough report of maintenance needs with justification of why it is important, with photos. 2) No pressure from counter service agent. Just provided recommendations, factory service schedule, and let me make an informed decision. 3) Prices are very reasonable and they accept coupons. 4) Mechanic who worked on my car was quite friendly, used floor mat protector, and wiped down interior. Car looked cleaner AFTER than before! This is not my first time getting maintenance done here, and each time the team honored the appt and had me on my way quickly. Although the waiting room is clean, simple and comfortable, a new Starbucks is right across the street if you're looking for free WiFi and some "guilty pleasures" while you wait. read more

Came to fix my brakes but they JUST MADE IT WORSE!!! ONE STAR. my brakes make a weird BRRR sound I'm so angry right now my brakes sound like an A-10 warthog!! Go anywhere BUT here read more

Love this place !! Helped above and beyond very professional done in a timely manner they really care about you and the prices are amazing!! Highly recommend read more

The customer service / over all service was amazing . The prices were all reasonable and the mechanic who worked on my car did amazing it's been two months and still running just as smooth as the first day I purchased my car read more

I'm so very disappointed in this place. I've been here many times and have never had a problem. Came here for brakes and tires. They did a great job on the brakes. Now with the tires this is where the problem starts. 4 new tires they are only able install the front because they said the back tire nut is stripped. I tell them ok I will take it to the last place who did my back brakes I take it to the place they tell me no it's fine. MIDAS used the wrong size to remove it Ok back to MIDAS. When I get to MIDAS the next day Richard is not in and Will has no ideal what's going on. I tell Will the the screw is not stipped and can you put the back tires on. He tells me that the machine is not working and has not been working to put my back tires on. And their alignment machine is not working also(I wouldn't have bought the tires if knew all this) they can take it next door to some random shop that is not under MIDAS. So at this point we are going back and forth. Richard was so honest and friendly in the beginning. I guess it doesn't matter how you make the sale. Just sell it. -1 star! read more

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paid 2200 for p135 o2 senor fix, coolant change, all fluid changes, replace tie rods. didnt fix p135 problem(lied) didnt change coolant, did brake fluid change. i will never go to this place again unless its for air in my tires. read more

I had my Vehicle serviced today. I took advantage of the Midas Coupons and ended up getting the best deal in town! Richard was very pleasant to deal with . Richard has knowledge and excellent customer service! Midas get a A + read more

Came in for the first time to get an Oil Change and was very pleased with the job. Will be coming here from now on. Outstanding customer service! Very honest mechanics, which is rear to find now days. Over all Very Happy with my visit. read more

Midas - Auto Repair Near Me - La Mesa, California

Great service and very trustworthy. Brent, who was very friendly was able to get me checked in very quickly while the phones were ringing off the hook. I would recommend this Midas for any car service or repair need. read more

3.16.22 Good afternoon. I never been so disappointed in a company as I'm with Midas Of Lamesa. I waited for a 1hour and fifteen minutes with only one person in the waiting room, whom left in about fifteen minutes. So I was the only person in the customer waiting room for over an hour. Waiting for a oil change and filter.So the service manager approach me saying his service tech left and had know reason for leaving when asked. I CAN ASSURE YOU I WILL NEVER DO BUSINESS WITH MIDAS AGAIN. DISAPPOINTED CUSTOMER. Pastor Bruce. 3.16.22 read more

We had our 2006 Chrysler in for repairs and Jerry and his team were very diligent and courteous. Here again today for oil change and extremely pleased with their service! Thank you so much! read more

I just went to midas for the first time because they had a special offer for an oil change. Not expecting much, I showed up at my appointment time and was immediately taken care of, the service was completed before the time expected, and they did an inspection that reports the health of your vehicle and it's partnered with carfax where you're able to know what and when to service your car. I'm highly impressed and will be going back for sure. read more

Inconsistent with their appointments. They will switch up on your appointment time claiming they emailed you to come at another time (they never emailed me back with such notification). They'll even screw up your name when appointments are done online. How? Don't waste your time and money at Midas. read more

Been coming to this location for many years. It's changed owners a couple times, but the service stays the same. It's their exemplary service that keeps me coming back every time I need oil changes and more on my many vehicles. The staff is always friendly and this location is easy to get to from any part of San Diego. read more

Too bad there isn't a less than zero star option. Over a month ago, we made an appointment to have a muffler installed in our 1984 Saab. No problem, bring it in. We arrive on time only to be told they can't provide service that say because they don't have any in stock. OK....will have to hunt one down. Come back when it arrives. Get permission to leave work early, arrive on time again. Muffler can't be installed because 1) there are too many customers ahead of you 2) wrong muffler was sent. What's the value of an appointment if it's not honored? Why weren't we contacted in advance that the wrong part has been shipped? Also, no we can't keep taking off from work to accommodate Midas's schedule! So one month later, yet another appointment where we had to sit and wait over an hour before our car even made it into the bay. Despite having paid in full IN ADVANCE, they attempted to tack on an additional $200 over the $700+ we'd already paid. Expressing our displeasure over this turn of events, it became an "error" on their part. No shit. While sitting in the lobby, we were amazed that every customer's vehicle that came in required new bearings and/or calipers. We're not statisticians but the odds of these occurrences happening seem a bit remote. Up sale to pad the till maybe?? Do yourself a favor and Google search other options for mufflers and car repairs unless you enjoy being ripped off. read more

Good for one time visit. The best service for too much your money. When you will visit next time your price will more higher than last time. If you provide them your address they will send you lot of pour offers. read more

I ran over a tire tread on the freeway and a Google search recommended I take my car in for a Midas courtesy check any time after hitting road debris to make sure the undercarriage wasn't damaged. According to the Midas website, a courtesy check includes several undercarriage safety checklist items, so I made an appointment online for the following day. My appointment was approved within about twenty minutes of submitting it. I explained to the guy at the front that my car had had a slight, irregular tapping sound since the incident but that I'd found that the rubber piece under my bumper had been torn, which I was pretty sure was the source, and otherwise there didn't seem to be any issues, but I wanted the check up to see if everything else seemed ok. He said that because of the reported noise that there would have to be a test drive and they would charge for the inspection. I replied that I would just take my car home, but I had to clarify three times that I wasn't leaving my car. To be clear, if there was an issue noticed during the inspection, I would have used Midas to fix the problem, but I didn't appreciate being told that they had to perform a paid service that I didn't ask for; I wasn't asking for diagnostics, just a look over. The employee was courteous, and I'm sure he was just following his training, but it wasn't a good impression. These are the items that are looked at during a courtesy check, as quoted from the website: "Under-the-Vehicle Items Shocks & Struts Worn or badly leaking shocks and struts can cause braking problems and premature suspension wear. A cracked or broken mount will cause noise over bumps. Brake Line/Hoses Road conditions and undercarriage corrosion can cause cracks or wear in the steel lines and rubber hoses that carry brake fluid underneath your vehicle. A leaking brake line may cause loss of brake pressure to the entire braking system. Fuel Lines/Hoses Road conditions and undercarriage corrosion can cause cracks or wear in the steel lines and rubber hoses that carry fuel underneath your vehicle. Leaking fuel lines are potential safety hazards. Exhaust System Leaks, rattles, broken clamps or hangers are all potential exhaust system conditions. The entire system from engine manifold to tailpipe should be inspected. Leaking exhaust fumes can enter the passenger compartment. Even a small exhaust leak can affect engine performance and result in higher pollution emissions. Driveline Unlubricated, noisy CV joints or U-joints are likely to fail soon. A torn CV boot indicates probable CV joint damage. Cracked boots or missing clamps may be repairable. A broken driveline component will allow the engine to run, but the vehicle may not move." read more

I don't know who say that you and your team are mechanics, They charge me 500$ for let my calipers like sh*t all my brakes system didn't work even they don't know how to use tools because they let screws dancing on the road DONT LOSE YOUR TIME AND MONEY WITH THOSE GUYS, THEY THINK SOLVE PROBLEMS WITH MORE PROBLEMS THE WORST Evan tires are bad but you guys are winning this race CONGRATS read more

Sat in the waiting room for an hour and a half and my car was still not being looked at. All I came for was a brake check and they did not even move my car into the work area. read more

I got an oil change from here today and the staff was extremely friendly and fast!! Great prices too the guy at the front had amazing customer service, he was So busy and such a good worker!!!! Thank you for all you do!!!!! read more