I've had many sketchy experiences at smaller used car dealerships. EpikSun was not one of these…read more Love the no pressure attitude and the transparency. They let me take the vehicle - no attitude all the way to my mechanic in San Marcos - 50 mins away to get checked - not once, but twice! First time, we found a coolant leak and front rotors needed changing (all used cars have issues) and GP the manager assured me he would have those fixed. He had no problem with me taking the car again once repairs were done to double check. When my mechanic then found the rear rotors also actually needed to be changed too, GP didn't give me grief - he said no problem, we'll get it fixed today (he knew my son was coming into town the next day to look at the car). GP was all round great to work with. My husband went the next day with my son to negotiate an exchange of my son's old vehicle for the new. They dealt with a different sales person. He said his experience was okay. While he wouldn't say it was the most pleasant experience he was fine with the deal worked out so overall, 5 stars - for taking care of all the mechanical issues without being weird about it.

These guys are great. Got my Tesla model three from these guys and they went above and beyond to…read moreaccommodate me with financing and a great car that I walked out at the end thank you guys.

Finally, I found an honest, trustworthy, reputable, and awesome group of mechanics. I highly…read morerecommend you service your Toyota or Hybrid at this location. I was in need of a hybrid battery, and I was quoted crazy bids from other places, and Expert Hybrid was the winner by a longshot. Besides Toyota, these are the only guys touching my vehicles. Thank you Expert Hybrid for all of your hard work you have put into my Prius.

I've been taking my car to a place by where I work. Since the pandemic, I'm not going into the…read moreoffice so took the car in to fix a brake light and Eric and his team found a few other problems. Long story short, driving my car today on the freeway it felt better than it has felt in a long long time. I think Eric's going to be squeezing into that Pontiac driver's seat again since I don't plan on taking it back to the other place, near work. As an aside, I've been serving my Subaru here as well for over ... I would guess, it's been at least 4 or 5 years. And my Toyota Celica before that.

DO NOT TRUST THIS SHOP! I normally do not leave negative…read morereviews, but I feel obligated to share my experience. I took my high-performance vehicle here for a routine checkup a few months ago, and since then the car has not driven the same. I also noticed a significant increase in mileage after the visit, which raised concerns for me. When I brought these concerns up to the owner, I personally did not feel the explanations addressed the situation adequately. Because of this experience, I would not feel comfortable returning or recommending this shop to others. I encourage anyone considering this shop to carefully document their vehicle mileage and condition before and after service.

I would not recommend this shop based on my experience…read more I brought my BMW in for a coolant expansion tank repair. Before this repair, my AC was working normally. Immediately after I picked up the car, I noticed a hissing sound when the AC was running. Shortly after that, the AC became weak and eventually stopped cooling. I went back to the shop, but they were not able to properly diagnose the AC issue. I then had to take the car elsewhere. Another shop found a leaking AC hose/line located in the same general area where the coolant tank work had been performed. I ended up spending approximately $1,900 between diagnosis, refrigerant testing/recharge, and replacing the damaged AC hose. I even kept the removed hose. I communicated with Noah about the issue and provided information about what happened. After some back and forth, he told me that their repair did not cause the AC problem. After that, he stopped responding to me. I understand that problems can happen during repairs. What matters is how a business handles them afterward. In this case, the timing was extremely concerning to me because the AC worked before the coolant tank repair and the problem started immediately afterward. Based on my experience, I was left with a significant additional repair bill and very little confidence in how the situation was handled. I would strongly recommend documenting the condition of your vehicle before leaving it here and carefully checking everything after the repair.

If you have a BMW you will be so pleased to know that this auto shop exists!…read moreThe service is not only AMAZING but no one has better and more ethical pricing. I was so tired of being overcharged and charged for things that I didn't actually need. Noe (the owner) is such an honest and hard working man. I am so grateful to have found this shop. I am referring everyone I know!

They always make time for us when we need them . Always appreciate the fast service so we can get…read moreour service trucks back on the road

Great customer service. The help I received from Maxx was top notch. His instructions and guided…read moretext made my decision to use this location in Miramar. Thanks again, I will be back for regular maintenance.

Worst service I've ever had in my life. Had my RV for almost 3 months took him eight weeks to find…read morea door handle never called me once to let me know what was going on as soon as they're done with my RV they want me to come pick it up immediately, which I left to Europe for a month. Their technician left my coach on and killed my batteries. Made me pay for two brand new batteries when they told me they would throw in new batteries since it was their fault then came up with $100 a day for storage because when I called them on Friday to come pick it up Had Jetlag went home to take a nap and didn't wake up till 8:00 PM when I talk to him on Friday, they gave me an estimate of $2349 sent my son to pick it up and they charge an extra $700 I recommend nobody go here. Place sucks

Bill and company are the best in the business. I had a fuel leak dumping diesel all over my…read moredriveway issue. Had my F-350 dropped off at Bill's shop. Within the same day, they had diagnosed the issue and diagnosed another issue that plagued my truck since I bought it (pinhole air leak in my intercooler). In addition, they helped upgrade my transmission cooling with all the proper parts. They kept me informed all along the way with photos, texts and phone calls. These guys are awesome.

I found these guys on Grok. Went in for a simple oil change, which went great. My old beater had…read moremany issues and the guy just laid out the options and didn't push me for other repairs. I will soon go back for those repairs. Great local service. Highly recommend.

Cass St did a 'tune-up' on my daughter's 2008 Prius that cost $2500 for their recommended brake and…read moreaxle replacement. As she drove home, she heard a new clicking noise. When she tried to get them to look at it on her day off, Jade refused and had her make an appt on a work day. After bringing it in, he said that the new axles had failed and they'd replace them tomorrow ... or later, 'he didn't make guarantees.' She asked if she could drive it home and back, since she'd been driving it for two weeks. He said no, but if she came a minute after 5, he'd be gone. No apology for not test-driving the car and not prioritizing a problem they caused. And when she picked it up, the click was still there. She managed to contact the owner Randy, through whom my ex had set up the work. She brought it in and they had her drive a mechanic around to point out the noise. He heard it. Two hours later, she gets a call to drive Randy around. She comes back and a thunderstorm lets loose when he gets in the car. He pats her on the head and says that's just how Priuses sound and recommends $4000 more of work. Meanwhile the brakes fail and catch twice on the same hill, and it loses control on the roundabouts, with the skid indicator going on in dry weather. I drive my Prius to SD and have my ex call, since they don't seem to take women seriously. I take it to Mission Hills, also owned by Randy. As I drive it there, the thumping through the floorboards is making me nervous. The service manager promises they'll do a thorough inspection but calls later and says Randy wants to look at it himself. Randy calls later and says the ABS is failing, it will be $3000 to replace it. And there was never a problem with the axles, that Jade didn't need to re-do. When I pick it up, I ask for the paperwork on what Jade replaced and Randy sends me to Cass St. While fumbling at the keyboard, Jade says, "Just so you know, your daughter was drunk when she came to pick it up. I could smell it on her, I could see it in her eyes, she was slurring her words. I shouldn't have given her the keys. I should have called 911." I burst out laughing and said, "You mean coming from her job at a law office at 4:50 so you wouldn't leave? Thanks, I will put that in the review." He said, "Well I'll put that she was drunk in my review of your review. What else are you going to write?" I wait for the paperwork. To conclude, we've now replaced the ABS, which can fail due to a faulty brake bleed if debris is pushed into the solenoids. That was the mechanic's theory and can be verified with a search. But the clicking was still there. A third mechanic said there was play in the axle and the boot was leaking. On my last visit, I took it back to the second mechanic to check out. As they put it on the rack, the axle telescoped right out of the transmission! It was so fast, they didn't even catch it on camera. It had never been locked in. If that had happened while she was driving on the freeway, it could have been fatal. I've filed a complaint with the Bureau of Automotive Repairs. But my complaint isn't about the work, it's about the gaslighting, harassment, demeaning attitude, insults and dismissal of my daughter. If she had been more easily intimidated out of her own experience, if she hadn't had parents with resources and tenacity, this could have ended tragically. A man hearing a new sound on the way back from the repair shop is an attentive owner. For a woman, it's in her head, psychosomatic, hysterical, irrational. Probably looking for attention. Maybe trying to get money. Or perhaps just drunk.

After calling around to ten different autobody shops in San Diego, Pacific Collision Center was…read morewilling to help me. My daughter's wedding ring had dropped down in our backseat where the seatbelts were located. We could not get the ring out. We took it to the dealership and they wouldn't help us because they wouldn't remove the back seat. Pacific Collision told me to stop by anytime and they would see if they'd be able to find the ring. They took my car into the shop and within 10 minutes, they brought my daughter's wedding to me. I offered to pay them for their help and support and they wouldn't hear of it. They went above and beyond to help me with finding the wedding ring. Thank you Pacific Collision for helping me and being so prompt and kind. I will definitely use you again and I'll send everyone I know to your business.

I am extremely satisfied with Pacific Collision Start to…read morefinish, they are top notch. Courtesy, professionalism and quality of work is just perfect.