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    Summit Transmissions and Auto Care

    4.6 (198 reviews)
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      Missing bolt.

      Beware of this shop, and especially the person working the front counter, who I believe is named Carl and may be the shop manager. My experience started off fine. I brought my car in to have an OEM motor mount installed, and the installation appeared to go smoothly. However, later that day, while working on my car, I discovered that two bolts connecting the hybrid bracket to the motor mount had been left off. I immediately called the shop and spoke with a young woman at the front desk. She apologized and told me to bring the car back whenever I had time so they could look at it. I called the following Wednesday and scheduled an appointment for Friday. Since I was already bringing the car back, I also asked them to diagnose a clicking noise that occurred during braking and acceleration. On Friday, after dropping off the car, Carl called and told me they believed the noise was coming from the front brakes and that the calipers would need to be removed for further diagnosis. I asked a few questions so I could understand how they reached that conclusion before authorizing additional work. Instead of answering my questions, Carl became defensive and repeatedly said, "I don't think we're the shop for you." As a paying customer, I should be able to ask reasonable questions before approving repairs. That's part of making an informed decision. Rather than explaining their diagnosis, Carl seemed offended that I asked for clarification. I also asked why no one informed me that two bolts from the motor mount assembly would be left off during the installation. Carl's response was, "It's not our job. You brought the part in, and you knew." The problem is, I didn't know. In fact, I had already spoken with the mechanic, who told me he had informed the front desk and agreed that someone they should have communicated this to me. Instead of acknowledging the breakdown in communication, Carl chose to blame the customer and accept no accountability. This situation could have been handled very differently. A simple apology for the communication failure, an explanation of why the bolts weren't installed, and a discussion of the available options would have gone a long way. Instead, I was met with dismissive behavior and a complete lack of customer service. Everyone makes mistakes. What separates a good business from a bad one is how those mistakes are handled. Unfortunately, based on my experience, this shop failed in that regard. If Carl is indeed the manager, he has a lot to learn about professionalism, accountability, and customer service.

      My brand new beautiful tires
      Ellie L.

      This place is LEGIT. I have a 2017 Hyundai Elantra SE that was having some PROBLEMS. The dealership said over a thousand dollars worth of services were necessary, and as a college student I was not able to do that, and really just wanted a second opinion. I requested some help from Summit via Yelp and got a response within minutes. Carl is SO friendly and able to help the same day. I was able to get my oil changed, and they looked at the other "necessary" services that were suggested by my dealership and told me that over half of them weren't necessary, and even ended up finding a leak in my car that the dealership didn't even find. I ended up needing to replace all four tires, get an alignment, and fix that leak and was able to do it all for an UNBEATABLE price, while also having quality work done to my car. They finished my car within 24 hours even after needing to order the tires for my specific car. They also let me know in advance that it would take a little bit longer because of that, but I didn't mind. I will be coming back here for all issues and oil changes with my car, I felt very comfortable and trusting of the staff here which is so difficult as a young woman, especially after my terrible experience at the dealership. If you need help with your car or even just a second opinion, this is the place. THANK YOU SO MUCH CARL & SUMMIT TEAM!!!!!!!!!!!!

      Carl is a great rep for Summit Automotive. He goes over and above to get the job done and make sure you are pleased w/ the work.
      Janie H.

      I have only good things to say about Summit Automotive. Whenever I have car issues my heart sinks not knowing what all it will entail. I'm so glad to find this place. I never felt like I was being taken advantage of. First of all, I totally appreciate Carl's cordiality and pleasant greeting and on going clear and unrushed communication. I found him to be honest. I would trust him with any future car problems that may arise. (Hopefully none!) I was so thankful for his over the top efforts to sincerely take the time to find a part that could have easily cost thousands more. But he found it at a great price. Much lower than expected for the work needed on my 2011 Prius. I thought it was done for, but he got us extended life till we're ready to make a change. And my car is driving beautifully. Thank you Carl and crew!

      Coolant overflow tube or fixed or replaced. Only "adjusted"
      Kanieus

      replacement route which was never brought up to me) this overflow tube will eventually leak. I never argued with Carl about pricing. I just wanted clear communication and basic respect. Instead I got inconsistent pricing, surprise parts being installed without being told, weird charges, and extremely unprofessional and obscene behavior from management. Save yourself.

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      3 months ago

      Changed oil in CVT transmission. No argument about when to change. Changed oil and at cheapest price.

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      6 months ago

      Quick and honest shop!! Price was great for a leak on my timing cover. Easy communication and location.

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      9 months ago

      Recommend this mechanic shop found the problem with my 1989 S10 blazer in a reasonable time .

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      5 months ago

      Very honest and great with their prices and the service itself was quick. I was very happy with their customer service.

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      7 months ago

      This place was amazing and very quick service. We got our tire rod replaced here the price was great and they took care of us quickly.

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      Page 1 of 5

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      Review Highlights - Summit Transmissions and Auto Care

      “Jerry, the owner is always thorough and asked me a lot of questions to try and determine what could be wrong.”

      Mentioned in 60 reviews

      Read more highlights

      Value Auto Repair - Value auto repair made the National City Chamber of commerce!! They receive "the people love us" award from Yelp!! Congratulations!!

      Value Auto Repair

      (1.2k reviews)

      they're very helpful and honest about the problem and what's needed to be fix will really get fixedread more

      After years of looking for a mechanic and only taking my Subaru to the dealership for all repairs…read moreor maintenance over the life of the car (8 years), I decided to take a chance here. I had a great experience with Alex at Value Auto Repair. I originally reached out through Yelp, and he was responsive and answered all of my questions. His pricing was significantly better than what the dealership quoted me, but what really stood out wasn't just the price--it was his honesty. I came in with a humming noise that I believed was a bad wheel bearing but was unsure. Alex was upfront from the beginning after making the same diagnosis and even encouraged me to get quotes from other mechanics if it made me feel more comfortable so I could make sure I was getting a fair deal. That kind of confidence and transparency is hard to find. When I arrived, he was able to get my car in within about 30 minutes to diagnose it. While the part was being delivered, I went to lunch, and once I came back, he had the wheel bearing replaced in about 45 minutes. Before I left, he took the time to show me both the old and new wheel bearings, explaining how they worked and letting me hear and feel the difference. I really appreciated him taking the time to educate me instead of just handing me a bill. One thing I noticed while I was waiting was how many customers came in who clearly knew Alex. Everyone seemed genuinely happy to see him, several appeared to be repeat customers, and there was an obvious level of trust between them. After my own experience, I completely understand why. Alex also has a great sense of humor, which made the whole experience much less stressful. Most importantly, the humming noise is completely gone, and my car drives perfectly again. If you're looking for an honest, knowledgeable mechanic who charges fair prices and genuinely cares about his customers, I wouldn't hesitate to recommend Alex and Value Auto Repair. I know I'll definitely be back.

      AAA Smog & Repair Center - Unique Smog Check

      AAA Smog & Repair Center

      (91 reviews)

      This automotive repair facility is honestly, in my opinion, the very best auto repair facility in…read moreSan Diego County. Let me explain.. Back in April, when I serviced my 2012 Ford Fusion for a synthetic blend oil change at El Cajon Ford, I was told I needed front and back brakes. I was quoted $600.00 for the front brakes and the.same amount for the back brakes. This amount to me seemed extraordinarily High. I discussed this with an old college buddy and he recommended AAA Smog & Repair Center on El Cajon Boulevard. I had utilized this facility in early May to smog my Ford Fusion. The smog check took a total of 5 minutes to complete and of course my car passed with flying colors. Incidentally, the technician at El Cajon Ford had told me to make sure I get both brakes front and back done in May, as I risked the possiblity of damaging the rotors. Needless to say, I wasn't happy about this as shelling out $1,200 for brakes just isn't in my budget right now. I took my vehicle in for brake servicing at AAA Smog & Repair Center on Friday, June 12th, 2026. Mike, who runs the facility quoted me $375.00 maximum for front brake disc replacement. The work was done in about 2 and 1/2 hours, and the total with tax came out to $394.00. Mike inspected my back brakes and told me there is no way that the back brakes need to be replaced right now. As a matter of fact, he told me the back brakes have at least a year's worth of life left in them. And he explained, as we all know, that the front brakes handled about 80% of braking requirements. I left this facility having paid out a total of $394.00 as stated above.Wow!! On a one to five star rating, if I could give this auto repair facility 10 stars I certainly would. Mike and his wonderful crew got the job done in just a couple of hours and didn't try to break the bank. And unlike other facilities (like El Cajon Ford) he doesn't recommend work that doesn't need to be done. Mike is the most honest service technician/manager I have ever met. This is the kind of auto repair facility one finds in small sleepy towns, located far away from the hustle and bustle of the big city. For example, windshield wiper replacement at this facility runs $11.99 per blade in contrast to Discount Tire, who is selling their wiper replacement blades for around $35.00.. Auto Zone comes in at a few dollars less and El Cajon Ford is off the charts for even a simple replacement part such as windshield wiper replacement blades. This price of this one part serves as a metaphor regarding the fact that this facility cares about us customers in charging the fairest priced for parts and labor possible. They truly care about the customer. This auto repair facility has earned my very highest recommendation. As referenced above, they are not out to break the bank And as a matter of fact, Mike and the crew are trying to save the consumer as much money as is humanly possible in this day and age. Additionally, this facility offers DMV registration renewal, allowing the consumer to skip the long lines at the DMV. They also offer body work and basically anything can be done under the hood.The one thing they don't specialize in is oil changes, though the facility will in fact order the oil and filter required if an oil change is absolutely necessary when other work is being done. Let's face it, all companies are in business to make a profit, of course. The problem, with so many companies out there, is that they gouge the customer, to make a huge profit and are charging prices that are probably 500 to 1000 percent above what should be reasonably and morally charged for parts and services way above what most consumers can actually afford. This company is different. They are charging an extremely fair price thereby saving consumers a ton of money that those other huge companies love to just swallow up with their overinflated high end prices. My warmest thanks and "hats off" to Mike and his gallant crew!! I'll be back at this shop for electrical work in August or September. I wholeheartedly recommend everybody out there consider utilizing this auto repair facility before shelling out those big bucks at those other well known large facilities. Thanks again!!

      Great quality service, they are reliable wonderful job on my car very attentive on my car and…read moremaking sure there customer is satisfied and safe for the road. They value there customer and I value there service. Thank you!

      John's Automotive Care La Mesa

      John's Automotive Care La Mesa

      (116 reviews)

      I waited a few months to give this review just to see how my old car would hold up!…read moreShe's a 1989 Mustang convertible and I've owned her since I drove her NEW off the lot here in SanDiego 37 years ago! Earlier this year, she'd started leaking transmission fluid and she'd already had a long time issue with keeping the cooling system going... I also knew my brakes were acting up but well...money! So for months and months it was refill the radiator and transmission and cross my fingers! Finally I did some research and decided John's was the place to go! After I dropped her off, I was given a list of other issues she had (a few belts and hoses) which didn't surprise me any given her age! lol! My chassis and internal mechanisms aren't what THEY once were either! Ha! Anyway I told them yes, to go ahead and repair the "must have fixed" issues! She was returned to me in a timely manner and for what I would call an extremely fair price (under $2500) for 3 major repairs, an oil change and even a few new belts and filters! The staff were wonderful with keeping me up to date on how things were going along the way too ...as she's nearly 40 some parts took a minute! Anyway after all these months since I took her in, she's STILL running like a top and even though I check my coolant and transmission fluid regularly, she has never even needed topping off so she's sound as a drum! I'm SO glad I found this shop with all these kind, caring, knowledgeable (and most of all FAIR!) people working away to make my old girl run like she used to!

      When you call you get a real live person, no AI or prompts…read more The price of their oil change for my car was easily $60 less expensive than the dealership. I'm not going to those stay in your car oil change places anymore because I was tired of the up selling and they didn't replace my air filter lid last time they were trying to upsell. JAC had my car back to me in a prompt manner. I'll return.

      Summit Transmissions and Auto Care - autorepair - Updated September 2026

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