Cancel

    Search

    Summit Transmissions and Auto Care

    4.6 (198 reviews)
    Closed • Closed

      Instant booking with RepairPal

      Services - Summit Transmissions and Auto Care

      Auto battery and fluid recycling

      Summit Transmissions and Auto Care Photos

      More like Summit Transmissions and Auto Care

      Recommended Reviews - Summit Transmissions and Auto Care

      Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

      Reviews With Photos

      Missing bolt.

      Beware of this shop, and especially the person working the front counter, who I believe is named Carl and may be the shop manager. My experience started off fine. I brought my car in to have an OEM motor mount installed, and the installation appeared to go smoothly. However, later that day, while working on my car, I discovered that two bolts connecting the hybrid bracket to the motor mount had been left off. I immediately called the shop and spoke with a young woman at the front desk. She apologized and told me to bring the car back whenever I had time so they could look at it. I called the following Wednesday and scheduled an appointment for Friday. Since I was already bringing the car back, I also asked them to diagnose a clicking noise that occurred during braking and acceleration. On Friday, after dropping off the car, Carl called and told me they believed the noise was coming from the front brakes and that the calipers would need to be removed for further diagnosis. I asked a few questions so I could understand how they reached that conclusion before authorizing additional work. Instead of answering my questions, Carl became defensive and repeatedly said, "I don't think we're the shop for you." As a paying customer, I should be able to ask reasonable questions before approving repairs. That's part of making an informed decision. Rather than explaining their diagnosis, Carl seemed offended that I asked for clarification. I also asked why no one informed me that two bolts from the motor mount assembly would be left off during the installation. Carl's response was, "It's not our job. You brought the part in, and you knew." The problem is, I didn't know. In fact, I had already spoken with the mechanic, who told me he had informed the front desk and agreed that someone they should have communicated this to me. Instead of acknowledging the breakdown in communication, Carl chose to blame the customer and accept no accountability. This situation could have been handled very differently. A simple apology for the communication failure, an explanation of why the bolts weren't installed, and a discussion of the available options would have gone a long way. Instead, I was met with dismissive behavior and a complete lack of customer service. Everyone makes mistakes. What separates a good business from a bad one is how those mistakes are handled. Unfortunately, based on my experience, this shop failed in that regard. If Carl is indeed the manager, he has a lot to learn about professionalism, accountability, and customer service.

      My brand new beautiful tires
      Ellie L.

      This place is LEGIT. I have a 2017 Hyundai Elantra SE that was having some PROBLEMS. The dealership said over a thousand dollars worth of services were necessary, and as a college student I was not able to do that, and really just wanted a second opinion. I requested some help from Summit via Yelp and got a response within minutes. Carl is SO friendly and able to help the same day. I was able to get my oil changed, and they looked at the other "necessary" services that were suggested by my dealership and told me that over half of them weren't necessary, and even ended up finding a leak in my car that the dealership didn't even find. I ended up needing to replace all four tires, get an alignment, and fix that leak and was able to do it all for an UNBEATABLE price, while also having quality work done to my car. They finished my car within 24 hours even after needing to order the tires for my specific car. They also let me know in advance that it would take a little bit longer because of that, but I didn't mind. I will be coming back here for all issues and oil changes with my car, I felt very comfortable and trusting of the staff here which is so difficult as a young woman, especially after my terrible experience at the dealership. If you need help with your car or even just a second opinion, this is the place. THANK YOU SO MUCH CARL & SUMMIT TEAM!!!!!!!!!!!!

      Carl is a great rep for Summit Automotive. He goes over and above to get the job done and make sure you are pleased w/ the work.
      Janie H.

      I have only good things to say about Summit Automotive. Whenever I have car issues my heart sinks not knowing what all it will entail. I'm so glad to find this place. I never felt like I was being taken advantage of. First of all, I totally appreciate Carl's cordiality and pleasant greeting and on going clear and unrushed communication. I found him to be honest. I would trust him with any future car problems that may arise. (Hopefully none!) I was so thankful for his over the top efforts to sincerely take the time to find a part that could have easily cost thousands more. But he found it at a great price. Much lower than expected for the work needed on my 2011 Prius. I thought it was done for, but he got us extended life till we're ready to make a change. And my car is driving beautifully. Thank you Carl and crew!

      Coolant overflow tube or fixed or replaced. Only "adjusted"
      Kanieus

      replacement route which was never brought up to me) this overflow tube will eventually leak. I never argued with Carl about pricing. I just wanted clear communication and basic respect. Instead I got inconsistent pricing, surprise parts being installed without being told, weird charges, and extremely unprofessional and obscene behavior from management. Save yourself.

      Text messages

      See all

      3 days ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Mike P.
      1
      80
      31

      2 months ago

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 0

      4 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      15 days ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Luis N.
      21
      17
      0

      18 days ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 months ago

      Helpful 1
      Thanks 1
      Love this 0
      Oh no 0

      1 year ago

      Helpful 4
      Thanks 3
      Love this 2
      Oh no 0

      1 year ago

      Helpful 0
      Thanks 1
      Love this 0
      Oh no 0
      Photo of Moe V.
      0
      10
      0

      10 days ago

      Business owner information

      Photo of Carl M.

      Carl M.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      6 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Kim D.
      0
      10
      30

      2 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      1 year ago

      Helpful 2
      Thanks 2
      Love this 1
      Oh no 1

      1 month ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      5 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Rod N.
      10
      84
      16

      11 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Louis T.
      58
      25
      18

      2 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 months ago

      Changed oil in CVT transmission. No argument about when to change. Changed oil and at cheapest price.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      6 months ago

      Quick and honest shop!! Price was great for a leak on my timing cover. Easy communication and location.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Manny M.
      37
      63
      32

      9 months ago

      Recommend this mechanic shop found the problem with my 1989 S10 blazer in a reasonable time .

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      7 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      3 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      1 year ago

      Helpful 1
      Thanks 0
      Love this 0
      Oh no 0

      5 months ago

      Very honest and great with their prices and the service itself was quick. I was very happy with their customer service.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of B H.
      0
      5
      2

      10 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Alvin A.
      41
      103
      195

      1 year ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      6 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      7 months ago

      This place was amazing and very quick service. We got our tire rod replaced here the price was great and they took care of us quickly.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      1 year ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Joe N.
      0
      95
      24

      1 year ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      7 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      2 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 1

      1 year ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      1 year ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      7 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Jim S.
      0
      16
      25

      9 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
      Photo of Magnum M.
      249
      13
      1

      2 years ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      8 months ago

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0

      Page 1 of 5

      Ask the Community - Summit Transmissions and Auto Care

      How much to change my existing lines over to AN fittings and braided hoses?

      Don’t See Your Question? Ask Away!

      Review Highlights - Summit Transmissions and Auto Care

      “Jerry, the owner is always thorough and asked me a lot of questions to try and determine what could be wrong.”

      Mentioned in 60 reviews

      Read more highlights

      Jiffy Lube - Oscar working hard

      Jiffy Lube

      (237 reviews)

      Rolando

      I stopped by to get an inspection for Lyft and Tim was amazing just making sure that I was taken…read morecare of. He worked with me so that I could get the inspection and an oil change in a timely and cost efficient manner.

      I've been to this Jiffy Lube on El Cajon Blvd several times for oil changes, and unfortunately my…read moreexperiences have become more disappointing each visit. One of my biggest concerns is the inconsistency with pricing. Within the past year, I've come here a few times only months apart and have been quoted completely different prices for what should essentially be the same service. I previously paid around $80 for an oil change, but on my most recent visit I was quoted around $120 for an oil change on my four-cylinder vehicle. That big of a price difference definitely made me question what exactly I was being charged for. The shop is also frequently very empty when I come by, yet the employees don't seem particularly motivated or attentive. On more than one occasion, they've tried to check or work with my oil while my vehicle was sitting near the driveway/entrance, which is on an uneven surface. That alone made me uncomfortable with the way the service was being handled. Overall, my issue isn't just the price; it's the work ethic, inconsistency, and lack of professionalism I've experienced here. If you're going to charge customers premium prices, the quality of service and professionalism should reflect that. Based on my repeated experiences at this location, it hasn't.

      John's Automotive Care La Mesa

      John's Automotive Care La Mesa

      (116 reviews)

      I waited a few months to give this review just to see how my old car would hold up!…read moreShe's a 1989 Mustang convertible and I've owned her since I drove her NEW off the lot here in SanDiego 37 years ago! Earlier this year, she'd started leaking transmission fluid and she'd already had a long time issue with keeping the cooling system going... I also knew my brakes were acting up but well...money! So for months and months it was refill the radiator and transmission and cross my fingers! Finally I did some research and decided John's was the place to go! After I dropped her off, I was given a list of other issues she had (a few belts and hoses) which didn't surprise me any given her age! lol! My chassis and internal mechanisms aren't what THEY once were either! Ha! Anyway I told them yes, to go ahead and repair the "must have fixed" issues! She was returned to me in a timely manner and for what I would call an extremely fair price (under $2500) for 3 major repairs, an oil change and even a few new belts and filters! The staff were wonderful with keeping me up to date on how things were going along the way too ...as she's nearly 40 some parts took a minute! Anyway after all these months since I took her in, she's STILL running like a top and even though I check my coolant and transmission fluid regularly, she has never even needed topping off so she's sound as a drum! I'm SO glad I found this shop with all these kind, caring, knowledgeable (and most of all FAIR!) people working away to make my old girl run like she used to!

      When you call you get a real live person, no AI or prompts…read more The price of their oil change for my car was easily $60 less expensive than the dealership. I'm not going to those stay in your car oil change places anymore because I was tired of the up selling and they didn't replace my air filter lid last time they were trying to upsell. JAC had my car back to me in a prompt manner. I'll return.

      Total Care Transmissions & Classic Restoration

      Total Care Transmissions & Classic Restoration

      (64 reviews)

      I brought my vehicle into Total Care Transmissions thinking I had a failing alternator. We've been…read morecoming to Julio and his family for a few years now for our everyday cars and once to rebuild our family's classic car. He did a quick preliminary diagnosis and gave me a fair quote for the alternator parts and labor. A few hours later, instead of just doing the expensive repair, he called me and explained that the alternator was actually fine -- the real problem was a wire that was shorting out and causing the symptoms. The repair ended up costing significantly less than expected because they were honest enough to fix the actual issue instead of replacing parts I didn't need. I also had them change the fluids and filters while it was there. He said it looked like my spark plugs needed changing as well. Everything was completed quickly and professionally. It's hard to find shops that are this honest and transparent these days. Highly recommend Total Care Transmissions for their integrity, communication, and quality work.

      Like other yelpers I had a terrific experience for the critical service of getting our 2009 Honda's…read moretransmission fluid changed. I've learned this service is not offered by many general auto shop's ( like Firestone where we go normally for routine repairs). I learned it's recommended every 40-50K miles. .....and we were really overdue. JULIO got me in/ out in less than an hour. He's really professional, efficient, knowledgeable and GOOD PEOPLE!!! Now I have to get our other Honda in ASAP Look no further than this great business for specialty tranny works !

      Summit Transmissions and Auto Care - autorepair - Updated September 2026

      Loading...
      Loading...
      Loading...