Supreme Auto Repair in El Cajon is outstanding! I recently needed the brakes and rotors replaced on my 2014 Dodge Charger. After calling a few different repair shops, I spoke with Amanda at Supreme Auto Repair. She was friendly, professional, and knowledgeable, and her excellent customer service is what ultimately convinced me to bring my car in. When I arrived, I met Lejon, who was equally welcoming, attentive, and helpful. The pricing was very reasonable, and the service was excellent. After the repair, I noticed my emergency brake wasn't working properly, so I brought the car back. The team immediately took the time to inspect it and corrected the issue without any hesitation. It turned out to be a minor adjustment to the brake pads, and they handled it quickly and professionally. A special thanks to Mark for getting everything taken care of and making sure my car was working perfectly. It's clear that this team genuinely cares about their customers and stands behind their work. I highly recommend Supreme Auto Repair to anyone looking for honest, reliable service and exceptional customer care. read more

I recently took my van to Supreme Auto Repair for a catalytic converter replacement, and I couldn't be happier with the experience. The entire team was professional, honest, and friendly from start to finish. They explained everything clearly, completed the repair efficiently, and made the whole process smooth and stress-free. It's hard to find an auto repair shop you can truly trust, but Supreme Auto Repair exceeded my expectations with their quality workmanship and excellent customer service. I highly recommend them to anyone looking for reliable, honest, and professional auto repair. read more

This auto shop is amazing and I couldn't recommend it enough. My Ford Fusion had been basically dead for 8 months with an engine problem. I had some surface level info from a diagnostic I got at a dealership and even before they had my business, they patiently gave me my options and quotes for everything, answered all of my anxious questions, and gave a great price. I talked to maybe 5 other repair shops and that showed less care and quoted me higher prices. When I finally towed my car in, I never felt more confident. They were very thorough, identifying other issues as it went, and when I got my car back it felt like new. Ran better than before the problems started and I was so thankful that i brought it to this shop, it was worth it even being 30 miles away from me. There's no shop I'd trust more than this one and it's easy to see how much pride they take in their work. read more

WE HIGHLY RECOMMEND THIS PLACE!! AMANDA HAS SUPERIOR CUSTOMER SERVICE!! We brought our car in this morning because our vehicle failed the smog test Brought our vehicle in and Amanda's group fixed it the first time! Took it back to Smog place and we passed!! Thank You JESUS!!! Peter & Betty Bozzo read more

We were introduced to this business through a Groupon and we continue to take our cars for necessary work. At first, it was to replace my husband's transmission. They were able to get a barely used one for almost half the cost of a new one. And they guaranteed their work. So when my husband thought there was a problem, they took him in right away and discovered it was something small but covered under the guarantee. Great! Then my brakes had to be replaced. We found a Groupon for them, but the rotors also needed replacement, and then the wheel alignment. They had two Groupons available - brakes and alignment. They allowed us to use both, but we ended up only using one. That said, all of the brake work was covered. Yay! It was still an expensive day, but it could've been much worse. We feel very comfortable recommending this business - with or without a Groupon. read more

It's called Supreme Auto Repair for a REASON!!! Amanda and Sam are the best, and so is their team. Within the same day, I was able to call, have my car checked in and diagnosed, repaired, and returned to me. As someone who doesn't understand cars that well, they took the time to show me what was wrong and why it went wrong, and I also really appreciated that. Luckily the parts my car needed were in stock, but while I was there, I saw how quickly they handled ordering the parts for other cars that they didn't have in stock and keeping their customers updated, and I appreciated that as well. Definitely recommend going here for your car needs! read more

If I were able to give this place 0 stars, I would. I am so frustrated that I had my battery checked prior to going to this shop and it tested as a good battery and now they wont do any further diagnostics until I replace the battery which they are trying to charge me above and beyond the normal cost anywhere else. The receptionist is very dry and is not to friendly and doesnt understand how frustrating it is to be a single mom and not have the funds to pay what they are trying to charge me. I have already gotten a quote with parts, labor and diagnostic at $200. read more

Great customer service and cheaper than other shops when it comes to new brakes! Worked quickly and within an hour, I was out the door. The lady in the front, amazing service. Definitely recommend this shop. read more

So I had a groupon voucher to come here. But I did my homework before I decided to bring my car here based off that. Took a chance on this shop and I'm glad I did! It's hard to find honest, hard working mechanics who don't rip you off.From the moment I walked in great customer service from the staff including the mechanics, all so professional. Amanda is a sweetheart! Absolute Joy. She also knows her stuff. Was good at explaining what I was going to be charged for and why. Sam (i believe head mechanic) was great! He took me out to my car to show me everything I was going to need and why. I could tell he cares about service and safety for his customers. Very passionate about what he does. Honestly as a woman its hard to trust a mechanic shop so nice to be able to go into a mechanic shop and not feel like I'm going to get ripped off. Sam's really good at explaining the issues and why i needed/recommends fixing but I never felt pressured to pay for something that I didn't need and told me to bring it back when I was ready for what I couldn't fix that day. Also gave me a quote fairly reasonable compared to other places. Just great establishment. I will definitely be back. So glad I found this place. Would highly recommend. read more

Supreme Auto Repair - Auto Repair Near Me - El Cajon, California

Trustworthy honesty Quality work combined with Great Value.I have been going to supreme auto for 3 years Highly recommended read more

I brought my vehicle here at the direction of my warranty company for a squeaking noise in the steering wheel. I dropped the car off at 8:30 a.m. and was told by 2:00 p.m. that the issue was diagnosed as a clock spring and repaired. Upon picking up the vehicle, the squeaking noise was immediately present. I returned to the shop, where the technician sprayed WD-40 into the steering wheel area. The noise subsided for approximately one week and then returned. I contacted the shop again and was instructed to bring the vehicle back. During this visit, I also requested an oil change and tire rotation. I was then informed that my vehicle had an oil leak and that the upper control arms needed to be replaced, which they claimed was the cause of the steering noise. After picking up my vehicle a week later, the squeaking noise was still present. I documented this on video and immediately notified the shop via phone and email. Due to it being Christmas week, I brought the vehicle back the following Monday. Before I was able to do so, while backing out of my garage, I heard severe metal-on-metal grinding, as if the vehicle were coming apart. This noise had never occurred prior to this shop working on my vehicle. I immediately contacted them and was told that other components may need replacement and that they were not responsible. Additionally, after their tire rotation, my custom Range Rover valve stem caps were removed and replaced with mismatched, rusty caps (one was missing entirely). The wheel lock key was left loose in the trunk, and the spare tire cover was not reinstalled. Given the severity of the situation, I filed a formal complaint with my warranty company. They ultimately approved a diagnostic inspection at the Range Rover dealership. The findings were extremely concerning. The dealership documented negligent workmanship by Supreme Auto, including: Bolts not properly tightened Missing fasteners Components left loose As a result, the brake dust shield was dangling and a bolt was rubbing against the rotor, damaging the brake pad and sensors and creating a serious safety hazard. The dealership further confirmed that the original steering wheel noise was caused by a foam component on the steering shaft that required lubrication -- not a clock spring, which Supreme Auto billed and was paid for. To restore my vehicle to a safe operating condition, I am now responsible for $2,967 out of pocket. I provided Supreme Auto with dealership videos, documentation, and reports. Despite this evidence, they offered only $463 to "tighten bolts," while claiming they did not perform brake work. While that is true, the issue was not brake service -- it was improper reassembly and failure to secure critical components affecting steering and braking systems. For the record, my brakes were inspected in August, and this vehicle is not driven daily. Thankfully, my warranty company has since removed Supreme Auto from their approved network. I hope this review prevents others from experiencing a similar situation. All I requested was that they take responsibility and pay the dealership directly to correct the unsafe conditions created by their workmanship. They may deny responsibility, but the evidence -- dealership video, written report, and another independent mechanic review -- clearly documents the cause. This is not acceptable or ethical business practice read more

They did an amazing job fixing my car. exceeded my expectations Super happy with the results! Huge shout out to Amanda and Mark for their professionalism and great communication throughout the repair. "Highly recommend." read more

So so so very appreciative to have found an honest and reliable mechanic! Supreme Auto Repair is AMAZING! I will be returning to them for all my car needs from now on. Thank you from the bottom of my heart! You guys are the best! I cannot recommend them enough. read more

Supreme Auto Repair is the kind of shop every car owner hopes to find -- honest, kind, incredibly competent, and full of integrity. I've taken my wife and my vehicles for almost 2 years now, and I am SUPER late to write a 5/5 STAR review, but I am incredibly happy and honored to do so. After dealing with a negligent oil change at a different shop, I knew I had an amazing shop who could help. Amanda was incredibly empathetic, communicative, and informative. She kept me updated throughout the entire process and worked with me patiently and professionally as I navigated this stressful situation. I received updates via text and phone! Mark and Sam are outstanding. They have a true gift for explaining things in a clear, down-to-earth way. I really appreciate how they take the time to show me exactly what they're seeing, and even offer to drive the car with me to make sure everything feels right. This is a team that truly cares, both about the excellent work they do and the people they serve. I would HIGHLY recommend Supreme Auto Repair to anyone looking for excellent, honest, and trustworthy service. They've earned not just my business, but my complete confidence and trust, and my family will be patrons of this fine business for years and years to come. THANK YOU SUPREME AUTO REPAIR, you are amazing! read more

Amanda, sam, manny, thank you very much. When all the other shops I contacted regarding the issue my sunroof said "we don't service it" you said "We got you!!!" Thank you so much for your hard work and dedication, even when we hit delivery hurdles, AWESOMENESS is all I can say. You've got a customer for life!!! read more

I was looking to get my wheel alignment done after getting new set of tires. After setting up a yelp project, Supreme Auto repair and few others send in their quote, and honestly i just went with the best price available. Im so glad i went here, i usually feel uneasy when i have to take my car for service of any kind. But i gotta say Amanda was very helpful and kind, She explained the things they'll be doing in the car, let me know what to look out for in the coming years for my car, And what not. Overall it takes a lot for me to write a review but this place earn that! read more

Always a great experience here! Very communicative on the phone and on yekø. They also don't charge an arm and a leg for labor unlike the dealership. Have had my 90k maintenance done and all my brakes replaced . read more

My first time in this auto shop. I saw online that many of their customers are really happy with their service. I'm glad I came here to get my check engine light diagnosed and repaired. They really did a great job and I am really satisfied with the results. Thank you to all the crew of Supreme Auto Repair. This is now my go to auto shop. read more

I had an excellent experience in my dealings with Supreme Auto Repair. Amanda was great, made me feel like I was the most important customer there. Everyone was very helpful and professional. I'll definitely be using this company for my auto repair needs. read more

I was referred to supreme auto repair by my warranty company. It was the first time I had to use the services for a warranty. Supreme auto repair, did an amazing job at helping to explain how the process works going through a repair with a warranty company. Their communication was so appreciated. Best of all I ended up getting my truck back sooner than I anticipated. Anytime I called with any questions Amanda was always great with making sure my questions were answered within a timely manner. Thank you so much for making this experience as painless as possible, I truly appreciate all of the assistance and communication that you provided! read more

I did not pull up in a nice car like some of the review photos posted. I drove up in a Honda civic as a preface to my review. I met the store owner who was quite rude. He blocked in two parking spaces one of which I was waiting for as someone else pulled out of the parking spot. I waited for him to adjust and rather than getting out and communicating his intent to purposely block both spaces he kept waving me on. I had to get out of my car and explain to him that I was planning on parking in the space that was just left vacant. I explained that I could park in the other space instead, and rather than simply communicating that he needed both parking spaces he says, "This is MY shop and these are MY spaces." Like a toddler. Communication is not difficult. That was not professional whatsoever. I thanked him and left to another car repair shop to have my car maintenance done instead. Please work on your communication and attitude. I don't care if the shop owner replies since he answers to himself. All I care is that the community is made aware of the unprofessionalism and that he reflect. 0/10 recommend read more

I have to start off by saying I've been a customer for 5 years and their excellent service has never changed. I dropped off my car on Wednesday very anxious, very nervous because I heard a lot of squeaking and light grinding. Amanda, at the front desk was there with her smiling face and gave me an estimate on the spot. I had some concerns that she had the guys look at as well. Not only was my car finished in a timely matter but I paid less than what was quoted. The guys checked my car thoroughly and only fixed what was needed. I've been to other places where they'll recommend something to get fixed that really doesn't need it. I completely trust them with my car as well as my son's car because I know they will always be honest with me. For the five years I've been coming here their service is always the best. I always drive away feeling confident and safe knowing they serviced my car. This is one business I have never regretted and I am so happy to have found such wonderful people. Thanks to Sam, Sam 2, Amanda and the rest of the amazing crew!!! read more

I had an alignment done on my 2009 Mercedes E350 and my whole experience was superb! I used Yelp's messaging system for a quote and received prompt and helpful information. When scheduling my appointment, whoever was covering the desk that day was really sweet and I was able to get my appointment scheduled quickly and efficiently. During the actual alignment, I waited in the office for about 1.5h and overall, everything went quickly and smoothly and all for an extremely fair price! No BS at this company. Thank you guys! read more

I came to get both sets of brake pads replaced and get all four rotors resurfaced and they did an amazing job! They were all very friendly and hospitable. Each one was very nice and respectful. They make you feel at home as soon as you get there. they work fast and do a great job as well. They worked with me to get me a great deal! I'll definitely be back again! read more

I just bought another car and had it inspected at Supreme Auto Repair while under warranty. I tell you they were professional, timely and experts when it comes to auto repairs. I appreciate an honest mechanic and will continue to get my car serviced there! read more

Honest shop with highly competent mechanics and techs. Amanda and Sam are two of the most focused customer satisfaction people I have ever met. They took my car in after the dealership sat on it for way too long and immediately got the car diagnosed and they provided me with an estimate to repair all within a day! Mechanic gave me a call as I was told previously (by another shop) there was bearing problem with the car. Mechanic showed me that the previous shop was incorrect and even took the time to let me hear where the grinding noise was coming from within the drivetrain. That extra step proved their honesty and willingness to work with me on the repairs. Located in the back corner of a busy shop complex, tough to find parking but worth the effort as this shop works hard to get your business for the long term. I am impressed at the shop being organized and the quick turn they do when repairing cars. Get in, get the diagnosis and get the vehicle repaired and back on the road as quick as possible. Easy, efficient and friendly staff....not much more we could ask for! Thank you to the entire staff for your kindness and honest business practices. We will be back! read more

I've had so many mechanic problems/issues with my 2019 Subaru Crosstrek. I honestly don't know much about cars and a lot of times, myself going to mechanics, they would really try to scam me which makes me iffy about a lot of places. But here, I definitely felt very helped! Amanda and Sam are sure amazing and their generosity goes a long way. They explained and showed me everything and were able to fix the issues I was having! I would highly recommend Supreme Auto Repair. read more

Great service and got my car in really fast. Fixed everything they said they would at a good price!

It's difficult to find affordable, reliable and honest repair shops nowadays. I found Supreme Auto care by using Yelp's free quote system. They were one of the shops that responded with a fair price for the repairs on my 2013 VW Golf R. After reading the reviews I decided to give them a shot. I typically work on my cars myself but for certain jobs I don't have the proper equipment or the time, such as the air conditioning system. My car needed a new AC compressor and condenser and also needed a new oil filter housing assembly. As other reviews have stated the communication, honesty, and professionalism of this establishment is top notch quality. They don't haggle you into trying to sell you any unnecessary services, they're to the point, fast, competitive pricing and no BS. I appreciate that they tell you the up front cost, how long it will take, and what parts need to be replaced along with the brand. After the work is done they'll show you what was done and the parts that were replaced. Shortly after my first visit to their shop, I brought in my 2012 Ford Flex Titanium to also get the AC fixed. They found that I needed a new compressor and delivered the work again with a fair price and prompt service. Both cars were in and out within 2 days. Many thanks to Sam and Amanda for their honesty and professionalism. I can't recall the mechanics name that worked on my cars but he's excellent too. It's not often that I give a business a 5 star review but they have gained my trust and loyalty so far. I highly recommend Supreme Auto Repair for all your auto repair needs. I'll be returning and will certainly refer them to my friends and family. Thank You Donnie read more

This is my fourth time coming back here & it's always consistent. From the receptionist that greets me (Amanda) & tells me the cost and time of work needed. The mechanics are honest and fair in pricing compared to other auto shops. I now bring both of my vehicles here and I call this place my regular car repair shop. read more

Came to celebrate a birthday dinner on a Thursday evening. Every aspect of this experience was high quality and top notch. Our servers Creed and Diana were attentive, friendly, and accommodating. The food was amazing and the freshest I have had around this area. Will be back again and recommending this location to others as well. read more

I finally found a place in San Diego! Family owned! Their technicians are no joke. They know exactly what they're doing. Will show you exactly needs to be done with your vehicle. Top tier quality and professionalism. I recommend these guys to everyone! I had my brakes changed and rotors touched up. Competitive prices and a breath of fresh air! Thanks again guys! Beckham & Hercules read more

Supreme Auto Repair - Waiting area. Ac provided. Perfect time at the mechanic - Auto Repair Near Me - El Cajon, California

Brought in car for shaking when accelerating, quote was initially $150 to balance tires. Quote was changed to $450 a few hours into fixing the car saying that one of the tire rims was damaged and needed replacing even though the tire rim has been that way for 3 years. When I come to pickup the car they then say I have to replace both axles and the right wheel bearing which would be $1800 dollars. Car was driving the same and shaking even though they said it was different. I went to a different auto shop that diagnosed the right cv joint as the problem, replaced it for $500 and now my car is not shaking while driving. Don't think they were intentionally trying to scam me, but they also misdiagnosed the problem twice and they didn't own up to the fact that the one tire rim and balance was not the problem. Would not recommend for more complex diagnoses and repairs. read more

The employees were incredibly kind, helpful, and they worked really fast! They were able to pinpoint and fix my issue within 20 minutes on a Saturday afternoon, and I'll definitely come back next time I need help with my car. read more

Supreme Auto Repair - Auto repair service - Auto Repair Near Me - El Cajon, California

My brother was visiting from Arizona and his a/c was no longer holding a charge so found this shop thru groupon looked at right away, compressor was shot. Replaced, reasonably priced. Very professional and on time as quoted. 2017 Ford Edge. Arizona heat is no joke and they couldn't be without a/c. They're very happy with work performed and a/c has never gotten this cold! read more

I had to bring in my 2015 Subura Impreza after getting into a car accident. Dealing with auto insurance is always pain and I really appreciated how Amanda made it as smooth as possible. I got regular updates and very much felt I was in good hands. Sam and his team made my car look brand new. Every single person I interacted with was professional and friendly. I would not hesitate to refer family & friends and I would bring my car here again even though I live in Escondido. Very trustworthy and excellent workmanship! read more

This is a quality repair shop. Everyone who works there is extremely friendly, the quality of service is high, and repairs are made quickly. I highly recommend using this shop if you encounter any issues with your automobile. 5/5. read more

It's a real shame to catch "honest" mechanics worl a year after it's done, so besides my rant from a year ago the temp sensor in question failed so this time I did it myself. What I found was very disappointing given the amount of money I paid for their service. I don't believe the part they installed was genuine at all, most likely an aftermarket at your local auto parts because once I took out the temp sensor it had the markings of an aftermarket part. They didn't even bother replacing the O-Ring just threw on some BLACK silicone (meant for oil not water) on the old ring and called it a day. You'd think for over $200 they'd replace a 50 cent O-Ring.. not to mention charging me $35 for "Genuine Audi" parts only for it to fail a year later and find out it's aftermarket. Lying Thieving Shop. read more

Supreme Auto Repair - Failed "Genuine" temp sensor with black silicone residue. - Auto Repair Near Me - El Cajon, California

They responded quickly when I took my car in to get the motor mounts replaced. The night before, I left my car and I picked it up the next morning. Outstanding service; not your average auto repair business that will try to upsell you on a number of unnecessary services. I only needed to specify my specific request to them. Driving to El Cajon from downtown is more than worthwhile if you want quality service at a reasonable price. Once again thank you Amanda & Sam! read more

Sam did a thorough inspection/tear down after my vehicle was stolen.They were willing to help me out with my situation and were willing to talk and educate me throughout the process. They handle their business with integrity and honesty which I highly respect and admire. Amanda was also a great representative to the business ensuring that they're providing great service to their customers. Lots of experience and knowledge from the techs that are employed in the shop. Highly recommend. read more