Really happy with the service I received here! Phillip and Cindy, along with another handyman whose…read morename I didn't catch, made the whole experience smooth and stress-free. Everyone was welcoming, knowledgeable, and took the time to walk me through what my car needed without making me feel overwhelmed or upsold.The work was done faster than I expected, and my car is running great now. You can tell this team values honesty and quality, which goes a long way when it comes to auto repairs. I'll definitely be returning if I ever need more work done and would recommend this shop to anyone looking for dependable service and great customer care!

Hong Auto Service in San Diego was a lifesaver. My daughter, away at college, had an electrical…read moreissue with her car and I was worried about getting it handled correctly from a distance. Philip diagnosed the problem quickly and accurately -- it turned out not to be a complex electrical failure but a battery installation mistake made by a Ford dealership. Philip was honest, thorough, and clearly trustworthy throughout the process. The price was fair and represented great value for the quality of work. He exceeded expectations in communication and follow-through, which gave me real peace of mind. I highly recommend Hong Auto Service!

I had reason to return today to John's Automotive Care in La Mesa for routine servicing…read more As I've found to be typical for this location, Brian (Service Advisor) was welcoming and friendly. Moreover, the technician (Dylan) completed all the necessary work within ~ an hour while I waited. Again, I strongly recommend you visit John's Automotive Care in La Mesa if your car or truck requires any routine servicing or necessary repairs. Brian - and his co-worker Jay (Service Advisor) - would be certain to treat you well and have your vehicle's work completed quickly with an honest appraisal and at reasonable cost.

When you call you get a real live person, no AI or prompts…read more The price of their oil change for my car was easily $60 less expensive than the dealership. I'm not going to those stay in your car oil change places anymore because I was tired of the up selling and they didn't replace my air filter lid last time they were trying to upsell. JAC had my car back to me in a prompt manner. I'll return.

The best place in San Diego! If you want honesty, come here. Dave is my immediate service manager,…read moreand he always comes through. I've been using these guys for about five years and never disappointed. Highly recommended .

Surprise $$$$ John's Automotive Up-charged me once I arrived. I walked out. Shame on these guys…read more They'll take you over the coals with Upcharges and work you don't need unless you do what I did, and that is to walk out and bring my business to an honest shop. I had no idea this was the same people as I had got a [crazy, inaccurate] quote from in 2018. I was quoted over the phone that a complete diagnosis would be $109. They had the make and model, knew it was a truck so should be no surprises when I walk in. RIGHT? wrong. "We like to get paid for our time"; dude at the counter. Then don't misquote customers in the first place. His excuse was, "well, we have to check the back of the truck too". Lame. Posted: are the two quotes for a diagnosis, one from John's and the next from a shop that I won't share here, where my truck is currently being serviced. Further, let's go back a bit in history. In April of 2018 I visited John's location on Riverdale in Grantville. My truck had registered a check engine, which turned up regarding emissions. What did "Johns" say and quote me? " Well, Toyota Tundras have four catalytic converters so you are looking at $3,270. out the door, you need to replace these, then you'll pass smog, clear emissions ". Problem: they got it way wrong: the 2000 Toyota Tundras have TWO catalytic converters mister grifters. After that B.S. I left. [2007s - present have four converters, so ketchup Bubs!] Next, I left and went to "Cardiego" on Adams Avenue. The owner checked the emissions signal and said, " all you need is your drive cycle reset. One hour later and $90. dollars later the work was done, truck passed smog and no more emissions issue. It was my mistake that I had no idea that this same outfit had a second garage in La Mesa, had no idea I was walking into the same line of talk and walk. I expect that the owner Mr. Joan will comment here something like this, " I am sorry you seemed to have this experience, because we don't have a record of you in our system " hmmmm... My response [following my laughter] is this: on 4/27 your computer generated the quote that I have posted here. It generated the information you had on my vehicle back in 2018 because you have my old plate number of 6E71244. So Jon, don't try to tell me you never had me in the "system" because if you had not noticed, I now have personalized plates, I haven't had the 6E7... plates for a while now. To be clear: my Tundra is the best year that was produced, it has been cared for only with master techs, and runs perfectly. Word to the wise: My recommendation is to go elsewhere to take care of your auto. **My truck needed the lower front ball joint replacement in the front only. The shop I went to even took out the $57. diag charge since I had the work done with them. It is silent and smooth as usual. There was no noise in the back and a quote on a diagnosis means you quoted me on a diagnosis of the entire vehicle. Bogus, no: I never "authorized" more diagnosis work. Just a foolish response below.

Wow, this auto repair place never fails to exceed my needs!…read more You know how things happen with cars and especially tires, it seems to be a lot lately. I call for appt or just show up, and Danny gets me in right away. That means a lot as I'm a mental health therapist and my patients can't wait. So starting with the top guy Bob and to all the guys there who treat me personally like I'm a friend, you make challenging situations look easy and my life easier! Big thanks and a 1000 kudos Wendy Dan

Had a great experience here. I brought my car in for a brake fluid flush and transmission service…read more They were friendly, professional, and easy to work with. Pricing was fair, and I never felt like they were trying to upsell me on anything I didn't need. Service was quick and I'll definitely be coming back for future maintenance. Highly recommend!

Finding an honest mechanic is hard enough, but finding one that comes to you is a game-changer. Sam…read moreand Aiden did a fantastic job replacing the front and rear rotors and pads on my 2016 Land Rover LR4. A few things that stood out: * Convenience: They performed the entire service right at my house. * Fair Pricing: Their quote was significantly better than other local shops and mechanics I checked. * Transparency: Sam (the lead mechanic) is incredibly professional and reasonable. Instead of just demanding a list of repairs, he gave me actual options and worked with me on the best path forward. No upselling, just honest advice. It's rare to find technicians who don't try to pad the bill. I'll definitely be reaching out to Sam for any future projects. Highly recommended!

What a convenience to be able to have someone come out and service my car at the house…read more Sam was the first to respond out of seven other business, and the price was fair considering the current fuel costs. A few places I drove around to scope parking were sparse, and their lots were full which is why I looked to mobile services. I got my oil changed, and so far so good. I will likely look to him and his staff for future services.

After years of looking for a mechanic and only taking my Subaru to the dealership for all repairs…read moreor maintenance over the life of the car (8 years), I decided to take a chance here. I had a great experience with Alex at Value Auto Repair. I originally reached out through Yelp, and he was responsive and answered all of my questions. His pricing was significantly better than what the dealership quoted me, but what really stood out wasn't just the price--it was his honesty. I came in with a humming noise that I believed was a bad wheel bearing but was unsure. Alex was upfront from the beginning after making the same diagnosis and even encouraged me to get quotes from other mechanics if it made me feel more comfortable so I could make sure I was getting a fair deal. That kind of confidence and transparency is hard to find. When I arrived, he was able to get my car in within about 30 minutes to diagnose it. While the part was being delivered, I went to lunch, and once I came back, he had the wheel bearing replaced in about 45 minutes. Before I left, he took the time to show me both the old and new wheel bearings, explaining how they worked and letting me hear and feel the difference. I really appreciated him taking the time to educate me instead of just handing me a bill. One thing I noticed while I was waiting was how many customers came in who clearly knew Alex. Everyone seemed genuinely happy to see him, several appeared to be repeat customers, and there was an obvious level of trust between them. After my own experience, I completely understand why. Alex also has a great sense of humor, which made the whole experience much less stressful. Most importantly, the humming noise is completely gone, and my car drives perfectly again. If you're looking for an honest, knowledgeable mechanic who charges fair prices and genuinely cares about his customers, I wouldn't hesitate to recommend Alex and Value Auto Repair. I know I'll definitely be back.

April 29, 2026 I took my 2018 Forester XT (turbo-charged) to…read moreValue Auto Repair for Subaru recommended maintenance. Subaru requires special oils, and fluids, or the warranty is voided. I wanted only recommended Subaru oils, antifreeze, spark plugs, etc. Value followed the manufacture's recommendations, which I was very happy. The maintenance was done in a few hours. The prices are competitive, but the trustworthiness is superior. This a great company.

My battery died before I was leaving for a trip. Curtis came next day with a brand new battery! I…read moream not car savvy, Curtis gave me great advice and recommendations for maintenance for my car. Offered to and cleaned corrosion off. Had me back on the road quicker than I imagined. On top of excellent work, what a kind soul!!! I will be reaching out to Curtis for any future needs. I've never had such a positive experience with a mechanic

Curtis just finished looking and diagnosing the issue on my vehicle. He showed up when he said he…read morewas going to and when I called for the service request he was very hospitable and genuine which everyone can appreciate! He can hear what is going and give me a competitive price to fix it. I appreciated what he did and I would use him again when the time comes.

After my ultra reliable 2012 Toyota Yaris was totalled in an accident, I was in the market for…read moreanother one and ended up finding a used 2016 Toyota Yaris SE that appeared to be in great condition but with high mileage. I placed an order on their website for a pre-purchase inspection and they were able to come out to meet the seller of the vehicle the next day. After the inspection, the inspector gave me a call with his findings and overall impression of the vehicle . The day after the inspection, a written report and a numerous inspection photos were available on the order page of their website. The written report specifically covered the following areas: Road Test, Engine & Mechanical, Suspension & Undercarriage, Tires & Brakes, Exterior & Body Condition. The level of detail in the report and the number of photos provided was satisfactory. Overall, it was a good overall experience and I'm happy with the service provided and with the vehicle I purchased. Why did I not give a full five stars? First, I believe a whining transmission noise they noted in their report was misdiagnosed. It seems to have been caused by the car's AC compressor that progressively whined louder before eventually failing during the fifth drive after purchase. Second, the report indicated that the transmission was leak free but I've found the slightest pooling of transmission fluid in my garage since the first day I purchased the car. Lastly, minor details seemed to be missed like missing roof weather strips/mouldings, a detached fog lamp, and sanding/repair work done on the rear bumper and rear fenders. If they had the means to diagnose the whining noise further and offered that as an add-on package, I probably would have availed and subsequently provided a higher rating.

I am very disappointed with my inspection today. First of all, I asked on the phone and again when…read morePeter was at the car...if he would inspect under the car. He said he would, but he did not. His version of an under the car inspection was sticking his cell phone under the edges of the car and taking a photo. He certainly didn't crawl under and take a look. He made more of an effort to connect with the seller, than me, the buyer and person who hired him. He completed the inspection in 20 minutes and it certainly wasn't worth $200. It was anything but thorough. He said he was mostly inspecting cosmetics and basic function, which I said I could do. I asked him to share with me what he was inspecting as he went along, and he declined to do that. Honestly, he seemed to be in a hurry. Lastly, although I was told I would be getting all the photos the inspector took, absolutely none none of them are in the report. I do not recommend him and would never use him again!