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    Jiffy Lube

    3.8 (242 reviews)
    Open 9:00 am - 4:00 pm

    Services - Jiffy Lube

    Oil changes

    Routine automotive maintenance

    Jiffy Lube Photos

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    This is the zip tie after they told me they replaced the parts when they not!

    This is the first time I leave negative reviews, but I feel other customers should know about my experience. I brought my vehicle to this Jiffy Lube for a routine oil change. Before the service, my underbody cover was not hanging or damaged. Within hours of leaving the shop, the underbody cover came loose while I was driving in FREEWAY! We can see sparks at the back in the car while driving because the metal part dragging the floor so we have to pull over 2x the plastic and metal underbody cover had been torn and was hanging down. I returned to the shop the next day since it's Sunday and they close early. During my first return visit, they replaced the metal cover but didn't properly secure the plastic underbody cover. I left with loose and hanging plastic parts, which was unacceptable. Because of that, I had to return to the shop a second time. They secured the loose plastic underbody cover, but they refused to replace the damaged plastic undercover, telling me there was no manager on site who could approve it. I then contacted Jiffy Lube Guest Relations and opened Case. I was told the District Manager would handle my claim. Despite following up and waiting for a response for 2weeks, I have received no communication and no meaningful resolution from them. I'm not asking for anything unreasonable. I simply want the damaged plastic underbody cover replaced if it was damaged during the service. Instead, I've had to make multiple trips back to the shop, deal with poor communication, and spend my own time trying to get this resolved. The most disappointing part of this experience isn't just the damage it's how the issue has been handled afterward. I hope Jiffy Lube improves its customer service and takes responsibility when customers report problems that occur immediately after service. Based on my experience, I cannot recommend Jiffy Lube.

    Air conditioner in the waiting room
    Shirley F.

    Service here is always friendly and good. Very professional. I got my oil top off and my tires checked out . They did a great job job . Thanks again guys . And professional lady.

    The CHAR CAR is ready to rock!
    Ron Elizabeth V.

    Roger and Osmara were splendid, quick, courteous and pleasant. They did an awesome job with my wife's car that I immediately returned with my car.

    Chris W.

    Just go to the next one. Especially if you're doing an Uber inspection. Had Kevin H. do an Uber inspection they didn't even start and told me it wouldn't pass inspection because of a small ding in the front bumper bottom and a scratch on the side back fender/bumper pics included(Ubers rules below as well/which are no where on the checklist). I was ready to leave as they didn't even start the inspection but they proceeded to tell me they need to charge me. I'm asking for what they told me the labor. Mind you they didn't even start I did more work filling out the pad and opening the door for them. I just stomach it anyways. They continue to start the inspection. Get my paper back and the exterior had nothing to do with anything. I'm guessing they just threw in the tire depth for the hell of it not passing to save face on what the were claiming(tires are fine). Customer service was pretty bad neither employee Kevin or the manager on duty who was communicating had no people skills even the other guy who had to chime in while doing an oil change in the next lane over. Ofcourse a customer will be mad for someone doing nothing and telling them they're being charge ultimately got them not even to pass a vehicle. Pretty much messing up a work day. Luckily I have multiple vehicles to use. *called Uber they said the vehicle exterior is acceptable. * Uber Vehicle Requirements (U.S., general): Uber requires vehicles to: * Be in good cosmetic condition (no major dents or large scratches) * Not have missing parts (e.g., bumpers, lights, hubcaps) * Pass a vehicle inspection, which includes exterior appearance

    Excellent service very clean and organized

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    26 days ago

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    3 days ago

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    8 days ago

    Easy process. Have come here a few times for oil change and tire rotation. No fuss. And AC in the lounge during these hot days

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    2 months ago

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    2 months ago

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    4 days ago

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    8 days ago

    Joe and his team did a great job on my 2024 Grand Highlander. brought my own oil and filter and was in and out in 20 mins.

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    8 days ago

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    1 month ago

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    4 months ago

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    6 months ago

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    1 year ago

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    2 months ago

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    29 days ago

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    7 months ago

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    2 months ago

    Full staff was awesome. Alexis. Diego, and Mario went above and beyond and got me in and out very quick. Great service.

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    2 months ago

    Great service very quick & informative but not pushy, obviously know your car & details but didn't try to force anything

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    8 months ago

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    3 months ago

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    8 months ago

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    7 months ago

    Amanda a. And Diego g. Best customer service I've had at an oil change buisness . Checked everything thoroughly.

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    7 months ago

    Amanda, Daniel, and Diego were super helpful in getting my car running smoothly again! Thank you so much!

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    7 months ago

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    7 months ago

    Polo was excellent! Very professional and nice. Will come again when the car needs it.

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    7 months ago

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    1 year ago

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    3 years ago

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    1 year ago

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    8 months ago

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    1 year ago

    Fast and friendly service. They provided exactly what I asked for with no pressure for upselling

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    5 months ago

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    9 months ago

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    5 months ago

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    5 months ago

    This location is amazing. They're always fast, courteous, and helpful! We will continue to go back to them.

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    6 months ago

    Very friendly and helpful service from Alexis and the whole team for an oil change. Was very fast and affordable.

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    7 months ago

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    1 year ago

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    1 year ago

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    7 months ago

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    7 months ago

    Quick oil change with great service! Everyone was very friendly and efficient. Will definitely return to this location!

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    Page 1 of 7

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    Review Highlights - Jiffy Lube

    My second time at this location and sure enough Kevin and pollo service was nothing less than spectacular.

    Mentioned in 12 reviews

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