My wife was charged $113.78 for a 3.9 quart oil change using synthetic oil. This was a discounted price after factoring in her $20.00 off coupon. When l called about the high price, I was told part of the high cost was due to my "European car." (My 2014 Volkswagen Jetta) Why the one star? Well, because my wife was charged $113.78 for a standard oil change. Bye-bye Midas. PS- This is a franchised business, and I did file a complaint with the Midas Corp as well. read more

Hello, Thank you so much on the work you did on my 2003 Toyota Tacoma Pickup truck. It feels like a new car. The new steering pump has helped so much. It has helped so much. I have heard no squeaking noise starting the car and no more rough idling. The car runs so much smoother. I appreciate you working with me. I know I might not have been the easiest customer but my truck is my baby and wife. When it comes to my truck I'm a perfectionist on my truck because I do not like dealing with unexpected problems like what happened. As long as I'm in La Mesa, California you got a customer for life. I have 188,000 miles on this truck and I want it to last up to 300,000 miles. Please feel free to post this review yourself on Yelp, send to your headquarters office or etc. You have my authorization to give or post my review wherever and give to ever you want. Thank you again so much and I truly appreciate you putting up with me as a hard customer who is a perfectionist on their car, Zachary McCormick read more

Midas La Mesa changed my oil on March 9, 2021. On March 11, 2021 my vehicles engine light came on. In addition, my vehicle was running odd after the service. I called the shop and advised them of the situation as soon as the light came on. They asked me to bring my vehicle in. Manuel L., the service adviser hooked up a scan tool and showed me that there was oxygen sensor codes and MAF sensor code. I advised him that I have never had any issues with my vehicle until after they performed the oil change. I also told him that I purchased my vehicle brand new in 2018 and have kept it well maintained. He told me there is nothing they could have done to cause this. That this was simply a coincidence. I expressed that they need to see what's wrong as my vehicle was running well before I brought it in. Reiterating, that I have never had any sort of check engine light or issues with my vehicle. Manuel L. then told me that this is a coincidence AND if I want them to conduct a diagnosis, it will cost me their hourly rate. This is unacceptable. Midas La Mesa needs to take some responsibility for this. I had a perfectly running vehicle, no leaks, no vibration, etc. I am not a happy customer. Now I am having to take my vehicle to Bob Stall Chevrolet (nearest Chevrolet Dealer to me) to see what is wrong with my car. Which has a cost of $170. Midas La Mesa is more than capable of doing the diagnostic themselves. That is why I took it back to them. They were the last to work on my vehicle before issues followed. Manuel L. was not apologetic or even entertaining the fact that they had anything to do with this. But yet, they do a "Midas Courtesy Check" of your vehicle and you can clearly see that the air filter was removed as it is imaged on the report. They were under the hood checking fluids, etc. They could have at least checked the areas they had put their hands on. Put it on the lift for any obvious signs of cause. This could be as simple as the air filter not being reset properly. Such a shame! NEVER USING THEM AGAIN! read more

Midas - Auto Repair Near Me - La Mesa, California

I came expecting to pay a huge amount of money and turns out I didn't have any issues at all, they were honest and told me nothing was wrong with the vehicle and I appreciated not being made to pay for something that wasn't wrong because another place was looking to make a Fast dollar off of me. Definitely coming back read more

Came in for a service for my brakes due to the dealership telling me I had not that much life left on them. The team at Midas did their inspection and founded that I had plenty of life left on them. Instead of wanting to change them out, they gave me a call and let me know that the brakes were still good and I did not need to change them out. Service and customer service was awesome! read more

Update: David K made it right and we are thankful for his quick reaction. My friend ordered tires for a Toyota Corolla... I can't imagine that they're actually special order tires but regardless nowhere on the contract or on the website does it say that there is a restocking fee. Manuel charged her 15% restocking fee when she canceled the order before the tires were ever even put on the vehicle. When I called and asked where this was in writing he said nowhere but he told her son verbally. I said I was going to be calling mitis consumer affairs and he said that I should do whatever I have to do. Feels like a case of taking advantage of a customer. Update, David K made it right and we are pleased with their quick reaction! read more

great service, kind staff. only place I'll be going. fast service as well. writing this sentence to make character limit.

My brake pedal was not holding so I figured something was going on in the master cylinder line as I'd had the the brake pads checked recently by another mechanic. Midas was busy but still worked me in for a system eval complete with pictures and suggestions. To fast forward, I had quite a bit of work done on the front end (all needed) to include the brake power booster, leaking master cylinder, struts, bushings, control arm, sway bar and wheel alignment to name a few. I also had an oil change. Had a hiccup on one part which was quickly resolved. I would give Jerry and his coworkers a 10 star rating if I could. I was also given a military veteran discount (yay! Thank you!) My 30 year old Honda Accord LX braking system is like new again and for much less than the dealership wanted. Customer service was great and I was tickled nothing else presented itself during "tear down" of the visually evident worn parts (all those replaced were the original 1993 parts). I'll be returning at manufacturer's maintenance intervals for recommended check ups. I would recommend more than one estimate before "buying" any repair work. I found the staff here to be kind, accommodating and knowledgeable. (And, quite honestly, I found the estimate to be a little less than i anticipated in today's economy.) read more

Oh hell no!!! I just came to get a tire and as I was about to leave I checked my stuff in my car and my expensive glasses were Stolen out of my glove compartment!!!! Beware! This is not acceptable. Manuel L is the rep here and instead of trying I look or to seriously ask the tech he only defended his emoloyee. David the manager is supposed to be contacting later today let's see what happens. This is the Midas location in la Mesa on university ave. I am Still waiting. Beware they steal here!!!! I filed a police report and we will see what happens with all this. Complete mistrust and now it affirms the belief most of us have of untrustworthy mechanics. I'm going to post on all social media outlets read more

Great work. Courteous employees. Love the email with vehicle info and pics. It took a little longer than expected, oil filter in my Chevy ZR2 was hard identify. Impressed. I shall return. read more

Wonderful service! Nick, Manual, and Scott were all so very helpful, Manual explained to me that i needed a new screw for my oil pan (i think, i don't know much about cars) and called into three different auto shops for me, amazing! Service like this creates life long costumers, i will for sure come back here another time. read more

Midas - free coffee and hot chocolate! - Auto Repair Near Me - La Mesa, California

I had a full service brake replacement front and rear , the service was good and good price. My first time having a shop do it and I feel good about it . Thank you David and crew. read more

Backstory here: Little sister needed company in getting an oil change and had no clue know where to go. Drove us to a Jiffy Lube on El Cajon Blvd but left right away because they had atrocious customer service. SOO GLAD WE DID!! Googled the nearest oil change spot. Midas popped up and gave the store a call - I wanted to inquire if they accept coupons and they happily said yes and to check the Midas website. Upon arrival, they graciously accepted our coupon (she's a student on a strict budget) and welcomed us into their customer lobby where we had access to a tv, kuerig for hot drinks, and seats to relax. First time to this location and now we have our designated Car service spot. Id like to thank the team (Manuel, Scott and lastly Nick for the oil pan screw) at this location for taking great care of my little sister's Mazda 3. Right off the bat the team provided excellent care and communication! Thank you Midas La Mesa! read more

I was able to get a same day appointment for an oil change. Once I got there I saw that everyone was practicing social distancing and staff members were wearing face masks and gloves. I was greeted and taken care of by David - who displayed excellent customer service. The team was able to get me in and out quickly. The prices and customer service were outstanding. I will definitely be back and recommend this location to others. read more

This place ripped me off. I paid a bunch of money for them to work on my car and the problem was never fixed. I called them to let them know but they did nothing for me. I had to go somewhere else and pay more money to get the job done. Worst experience ever!! If you're like me and don't know too much about cars don't come here they will take advantage of you!! read more

I would give this place zero stars if I could. This place totally stripped my oil pan plug on my S2000 and took no accountability for it. My car is garaged and barely driven. There was never any leaks before they worked on it and after the fact, the oil was leaking profusely. I called them and I told them what had happened and their excuse was that it was already stripped and they took pictures beforehand. Obviously, this wasn't the case but I'm not going to fight them over it but I highly would NOT recommend this place. read more

This is my second visit to Midas. I've had my oil changed on two of my cars here. First thing you will notice is the friendly staff. They are all very attentive and knowledgeable. Manuel, in particular, is a real stand up guy. Very caring and down to Earth. Frank was my mechanic. He was very competent. He was great at paying close attention to detail, and they made recommendations without putting any pressure on me. I will definitely keep bringing them my business... Thanks for all you do, guys:) read more

Midas - Free coffee while you wait:) - Auto Repair Near Me - La Mesa, California

Really reasonable auto repair in La Mesa! Super friendly and professional! Would love to give this location 6STARS!

I left my car for an oil change and some gasket seal work. They left the car outside with the doors unlocked. After picking it up and getting it home I noticed razor slits on the passenger side door panel. I brought the car back to show David the manager the damage asking for repair. He smiled and said that it looked like sun damage and that sometimes they forget to lock the doors. He did not seem to care that my car was damaged and they were not going to fix it. Really lousy customer service (customer care). $700 estimate of damage. All for an oil change. Not worth it!!! Ladies don't take your car here! read more

Went in for an oil change. Easy enough. They pulled the old oil filter off and spilled oil in the engine bay. Then watched the "tech" try to put the oil filter on for 10 minutes. The inspection gave things on my car the yellow mark as non urgent issues but then put notes on the bottom saying they were normal. Wouldn't recommend anyone to this place. Poor quality. read more

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Best team I've ever worked with for my cars. They're very attentive to details and respond very quickly to my requests. This is the only team I know that follows up after services to make sure everything is still going well. I highly recommend it here! read more

My car was a total wreck when I brought it in because of an accident. Each time they fixed something another problem came up because my car was just that bad. I felt bad everytime I came back with a car issue, but they never gave up on my car (and me haha). They were kind, respectful, and credible. There was never a moment where I felt condescend by them. I trust them so much because they helped me through 2 months of hell with my car issues. Thank you Scott, David, Manny, and everyone else who helped me get my car right. Sincerely, Michelle and her Volkswagen beetle read more

Don't waste your time going to this hack shop. They will bait and switch you every time. Staff is not knowledgeable, are disrespectful, will upsell you every chance they get and provide inaccurate data to scare you into costly repairs. Especially the elderly. Stay clear of this place. If you have no choice but to have service done here, don't deal with Manuel. BEWARE, run to another shop...quickly. read more

These guys are pros and know their business, looking out for you and your ride. Now when you go in, understand right off the bat that they're going to want to upsell you on something. Don't get all bent out of shape about it, because you know full well that all places do that, from the bookstore to the video store. Just accept that it is part of the game, but more importantly, pay attention. It is going to be valid information they're sharing with you, and might very well be applicable, so educate yourself first on what is needed, before you act like a sheep and hand over your benjamins. Soapbox moment over So I had a few things to be taken care of, and they pointed out one more item for me to be aware of... not a front burner issue, just be aware. I was good with that knowledge. The final price was reasonable and wasn't sticker shock in the least. read more

Midas - Friendly professional crew here at Midas. They took care of my auto care needs in a timely manner! - Auto Repair Near Me - La Mesa, California

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Midas did a good brake job, turnaround was quick and all within my budget. Great customer service, been going there for 3 years now.

My car was making a weird noise made an appointment online and was able to get in same day and fix the issue in less than an hour. Very happy read more

I wrote a long review that accidentally lost and I don't have the courage to write it again because I have other things to do. This Midas just had poor customer service. You've been warned read more

Edit: Lol,I'm cackling. For context I actually called the Midas on Convoy afterwards and they quoted me $40-50 depending on if they had to take of the bumper (sidenote: you don't). I was able to buy the replacement bulbs for $16 at the autoparts store and spent another 5 mins of my time twisting them into place. This place is a joke and the management is clearly extremely unprofessional. Take 5 minutes and read other reviews and how inappropriately the manager has addressed customer issues in the replies These people forreal think women are dumb. I called in for a quote for a bulb replacement got quoted $150 dollars! Just gonna do it myself read more

Don't come to this spot ! Only reason why I came here is because my car couldn't make it no where else. Had a emergency and had to hit the nearest mechanic near me .. unfortunately it happened to be this spot. At first everything seemed cool, hit me with a 5000$ bill but they had financing which I had no problem with. Signed up and got approved due to my credit being good. Said a couple days , but I guess parts were back orders so it took 3 weeks. No their fault so no worries. Me thinking i just financed 5000 damn dollars my car should be running perfect. When I get the car back my car had a problem it never had before. I call this dude David and tell him what had happened and this dude try's to act tough over the phone. Corny ass dude and don't know how to handle customers that trusted them and spent 5000$ dollars! Called the financial company and made a damage claim. Still in the process but they're telling me I won't have to pay for nothing and they will deal with Midas themselves. So now they lost money for doing a shitty job and now they got a bad review and I'm going to tell EVERYONE don't go here! Don't even try to contact me or anything when y'all read this. Look at your average star reviews , y'all been doing people dirty. Times coming up soon ! read more

Made an appt for an oil change, next morning took it in, they pulled it in right away. Guy at the front counter was nice and friendly. Took less than an hour I think and I was on my way. At this point everything seems fine. Although I wish they had those little stickers they put up on the windshield to remind about the next one. My Jeep does it for me, but just like to know when I'm getting near. read more

I came here a couple weeks ago to get my oil change, brakes checked and serviced and new tires. I really thought I was going to spend a lot more than I did. For all 3 services plus an alignment for my Acura RDX came out to $1100. I love the fact that I was able to get all 3 things that I needed for my car in one place. The only reason they didn't get 5 stars is because the wait for my car was super long, about 6 hours and I waited at the store -- also my tires weren't in stock and needed to be ordered. I had to come in another day to get my tires changed. Overall, the customer service is good and my car is running great! read more

Great Service, Great deal for oil change and tire rotation . Staff (Scott) was friendly and knowledgeable. I would recommend this Shop to everyone. . read more

I had a discounted coupon for an oil change AMA it was done promptly and efficiently (I thinki). They checked my lights and advised me of a problem with one of them. read more

I have been coming to this Midas for years. I like coming here because, I believe they are very good at their work. They take the time to explain what's going on with my car and why other things on my car should be looked at and fixed, ensure I understand the price and do what they can to help me save money, and make sure I'm comfortable while waiting and engaged in conversation with me. I Highly recommend this Midas. Excellent job!! read more

Excellent, honest service. I went in for an oil change thinking it was time because a different oil change business said to return at 3000 miles. The informed attendant pointed out my oil was good for another 3 to 5 thousand miles because of the type of oil used and my car! Instead of making the sale for an oil change, the business earned my loyalty and trust. Priceless. Next oil change definitely at Midas! read more

Did both my oil changes rapidly. Explained that tire rotation was done by customer request or it was recommended to customer when uneven wear pattern was noted by technician. read more

Not sure why they have such low reviews. Sadly I have moved states, but I went here for 2 years for all my oil changes. Scott and the other gentleman at the front (sorry slipping on his name) are always friendly. They have taken care of me and my car, always quick. Yes if you go at 5pm and expect to be in and out, that won't happen but they are relatively quick. Waiting room is spacious and they have a tv (hope your up for some wheel of fortune). One annoying thing about oil changes is the things you "need" (air filter, etc) This location is super honest when it comes to recommendations. I recently needed old invoices to fix a problem (not to do with them) and Scott had no issues getting them for me. Stay consistent, go here and you will be happy read more

I'm a first time customer at Midas in La Mesa and I was pleasantly surprised with the good quality of their customer service. I went for an oil change service, air filter replacement, and tire rotation. I made a same day appointment on Saturday and they took care of me as soon as I arrived. They even advised me not to change the air filter since it was still clean and in good condition. That saved me $34.00. I highly recommend this shop and I'll become a steady customer from now on. GM. read more

Great service every time! They take the time to do the extras, be thorough and get my car taken care of in a timely manner.Thanks guys!

STOP BEFORE COMING TO THIS LOCATION !! , rude service they will tell you that you have something wrong to UPSALE and fail for inspection , the inspection here is even more expensive that jiffy lube , pep boys etc SO BE AWARE OF THIS GUYS DONT EVEN WAIST YOUR MONEY,,, 3 hours waiting !! Going right now to the BAR to present a claim, by the way YOU MAKE ME HESITATE WITH YOUR RESPONSE, thanks god I went to other to shops and they both told me my tires are just fine and yes SIR YOUR GUYS Are unprofessionall and dishonest trying to rob people and lying and affecting others job, you guys will hear more about me don't worrie I'm addressing this with the correct government people read more