Vik was amazing. He took me right in despite how busy they are. I may have had to wait a bit however, any other place was trying to book me a week out. Not Vik, he made it happen! Thank you and as of now, you are my go to place. Thanks again see you soon! read more

Girlfriend took her car in for an oil change and tire rotation for 49.99. Get it back and they wouldnt rotate the tires due to excessive treadwear and balding and the technician Patrick says he can't because its against their policy. I ask to see policy and was told its not happening and to leave. Patrick then follows me out to the car as I pull out my depth and tire psi gauge. None of his annotated and signed off on data was correct as I did a video vehicle inspection myself to send to corporate. Also, the "service engine soon" indicator light was lit up, which I had prior knowledge of before the vehicle was taken in, however it was annotated that all of the dash indicators were fine. Also, washer fluid wasn't "filled" as stated it was on the inspection sheet. They did not inspect the cabin air filter because supposedly it doesn't have one which the vehicle does as i just changed it in november...my list goes on and i have a case number with corporate about this. I am pretty good about not complaining about vehicle issues because Im a former technician from Toyota, however i no longer am employed there and no longer a technician and am not allowed to work on cars in my apartment car parking so therefore I have to outsource. When i see things signed off on but not completed as a former technician, I'm going to blow the whistle because I was held accountable for everything i signed off on at Toyota. I believe this was all careless because my 7 month pregnant girlfriend took the vehicle in and was taken advantage of. Patrick is the technician and my corporate case number is 4176813. I have a video inspection of the items on paper not matching the vehicle inspection that actually occured or didn't occur for that matter but attached for now are just a few of the pictures. Way to take advantage of the pregnant woman Patrick! You should be proud! To summarize the pictures, all of the photos from the inspection sheet show what was signed off but either not done or wrong information. As for the technician notes and nothing being said about the "service engine soon" well luckily my girlfriend sort of knows her car stuff and what to look out for otherwise Patrick would have gone without regard...you should always and definitely try to upsell a service engine soon light or at least write it down so its documented. read more

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I've been taking my car here for over 5 yrs...their service is honest and reliable. I've never had a repair fail, the are extremely reasonable on price and get me in and out in a day. We just recently added our fleet of vehicles to a corporate account! Every team member experience has been honest and quality driven. Tech even calls me a few days later to make sure everything is good. Jerry and his crew are my go to!!!! read more

Great customer service clean restrooms and I did not feel at all pressured to purchase additional services although they did let me know what filters needed to be replaced to make sure the car would run more efficiently. I would highly recommend them for service. read more

These guys are complete scam artists and frauds. They installed sub standard pads that wore out in less than 120 days. A different Midas confirmed it. Then Concord wanted to charge us $150 for labor to fix their mistake because we noticed the brake pads wore out past 90 days. Total scam. Midas Walnut Creek which is separately owned and operated fixed it for free when they didn't have to. DO NOT GO TO THIS LOCATION. read more

I am not the most mechanically inclined person, but I am not a total idiot when it comes to cars either. I have a pretty good basic working knowledge....(i.e. can change oil, tires, brakes, etc.) but usually dont have the time or tools to do all the work myself. Had just finished changing my brakes and I need to get the fluid topped off in addition to needing an oil change, so I take my car down to this Midas for service. I explain very clearly, that I want them to top off all my fluids (also specifically asking them to put more windshield wiper fluid in there) and change the air filter. I explained this to them twice. Very clearly. Apparently the monkey's there dont speak english because they forget to top off radiator, brake, and wiper fluid, and didnt change my air filter, although they did try to charge me for it. I will never go to this service shop ever again....and will warn my friends off of this location. read more

The short Indian guy at the front desk gave me a quote for knock sensor for $600 out the door. I made an appointment that day and was late 5 minutes so he completely declined to take the car for service and just down the road from Midas another mechanic installed my knock sensor for $200 out the door. That's saving $400 dollars. Please DOUBLE CHECK with others before going to this place. read more

I changed my own oil and filter on my Jetta. I kept leaking oil and couldn't loosen the oil filter cover to figure out what was wrong. I brought my car in and the manager diagnosed that I needed a new oil filter cover because mine was damaged. He didn't give me any crap about liability... I tried to pay and he wouldn't accept my money. Well done. read more

I went there today for an oil change. Printed a coupon online ($20) and dropped in around 1:00pm. The guy there was really friendly and informative. I mean, it's an oil change...there's not much to it, but he gave me a rough time estimate. I had my macbook so 45 minutes was nothing to me. While my car was up, they noticed I have some alignment issues and instead of just telling me, they actually showed me what the deal was, and let me know it's something I could wait on instead of trying to sell me on it today. They also replaced my license plate light for free. I don't know. Maybe it's just a crap place for brake repair, but for an oil change I had no issue. Unless I can find something cheaper, I'll probably go back for the alignment too. read more

This shop has done my rear brakes twice in the last 2 weeks and they are still not fixed.

The manager or whoever he is was rude. The rest of the staff was nice, however from the bad vibes of the manager; I will take my car elsewhere. read more

What a mistake coming here. The only good thing about this long wait is that I am sitting in the store I am reviewing. I made a 1030 appointment for an oil change and when I arrived on time the girl at the counter, Celeste, immediately said that it will be about 20 minutes before they can pull my car in. After I mention that I have an appointment she says "Oh" and proceeds to check me in. She says it will be about 25-30 minutes to complete my service. It is currently 1055 and my car is finally being pulled in to be worked on. So basically having an appointment doesn't really matter, they are going to move at a snails pace and help you when they are ready to do some actual work. Mind you I am only customer here, so god only knows whats keeping them busy from actually doing their jobs. In the words of Jerry Seinfeld, these people know how to take a reservation but don't know how to "hold" a reservation. read more

I don't know why this place has low rating. Wayne is the store manager and he is an awesome man. He didn't just fix my car but actually explained everything to me. I don't think most mechanics have the patience to answer my 364,235 questions! Thank you Wayne for your outstanding customer service! read more

Wait was not bad at all for my oil change. Brian was an awesome and very friendly native of San Jo that assisted me (and made recommendations, but wasn't pushy about it and let me know about anything I had a question about) and got me in and out so I can get a head start on my weekend! Definitely recommend going and don't forget to ask about Brian! read more

Midas - Auto Repair Near Me - Concord, California

Sent my wife here as we are new in town and didn't have a clue where to go. Then I got worried when I checked the reviews on Yelp.... I guess this is the problem with a service like Yelp: The manager was over the top awesome. Took care of our AC problem for very cheap. A short time later her truck wouldn't start. Took it back due to the reasonable price for the AC. They spent 2 hrs with the truck and fixed the problem - a simple loose wire. I was prepared to pay 100-200 for the fix. I could believe when the mgr charged us only $20! I couldn't be more happy with these guys. We will be back for sure. I asked about the poor ratings and they explained that the shop recently changed hands and that they were working hard to regain public trust. They have earned put trust - enough that I signed up for yelp to give them this positive review read more

Made an online appointment for an oil change during my lunch hour. Stevie called me the morning of my appointment to confirm. When I arrived she ran out to my car to record it's mileage, etc., then she handled everything fast and professional. In addition to the oil change, the tech did a thorough inspection of the car, pointing out a burned-out tail light and some parts underneath that were leaking oil. It was very helpful that he pointed out these parts while the car was up on the racks, so I could clearly see what he was talking about. In and Out in about 30 minutes... Just enough time to walk across the street for a piece of pizza at Costco and walk back... I didn't even miss lunch! read more

Been going here for oil changes for the last year. Nothing but great service and friendly people! Highly recommend

Started having a not so familiar noise coming from my back tire. Called Concord Midas this morning cause we've been going there for years. Was able to bring it down and have the work done today. Brian the guy that works there was extremely helpful and was great about answering all my questions. He was even nice enough to take the time to call my husband and go through the whole thing with him too. We've never had a bad experience here and they work with you to get the best price possible. So, if you need a decent place to take your car I recommend giving Concord Midas a try and ask for Brian. read more

Went in because of the check engine light, and the smell of something burning in the engine. Thinking it was the transmission fluid. But after the diagnostic test. It turns out it was the air intake, and partially tubing had melted. Crazy! Good thing they were able to get the part within an hour, and install it including an oil change. Total wait time about 2 1/2 hours. From the moment I came in to the moment they finished the service was excellent. Thanks Midas. read more

Came to pick up my vehicle after being called that it was ready and had to wait 40+ minutes outside with a sign on the door saying "Out to pick up lunch. Will be back in a few." Never coming back. read more

This place is trash, charged for a service that was never done. Asked for a brake flush and all I got was a brake reservoir fluid exchange. All they did was pull the fluid from the reservoir and charged $70! I asked why they never lifted the car up on the lift and never even cracked the bleeder valves on the calipers... " they said calipers don't have brake fluid in them..!!!ARE YOU SERIOUS!!!.., and that they bleed it all from the top..." I have never in my life seen a system bleed exclusively through the reservoir. She had the nerve to ask how do I know if they did it or not! Look at your cameras lady I went out front 8 times! Stood out there for 5-10 mins each time I would give no stars! And then the proceeded with their upsale of unless services, go to the one on north main in walnut creek. Trust me you can see all the work performed without getting snaked by the these thieves. 0 stars. read more

Quickest most painless oil change I've had. I was worried for a bit as they told me on the phone it would take 30 min and when I arrived for my appt, they estimated 45min-1hr. Think the lady sensed my anxiety over the time, she had me out of there in 20 minutes. Thanks! read more

This place is the best because they don't delay you there and they take of you they have hot coffee all day and cold water .

Superb professional and fast service here. Every vehicle I've had that needs an oil change I take here and only here. The team knows what they're doing from Brian to Faddy they treat you with respect and recommend only what's needed. Very fair and reliable service from this location. Keep up the great work! Would recommend 5/5 stars -Tucker read more

I was actually going to setup an appointment with the WC location because of the reviews here. I was in a rush for an oil-change and decided to give this location a try (especially since I noticed the bad review was for the WC location). George and team were busy so I had to leave my care with them. Cool since it was a last min. appointment on a Saturday. George was very friendly and cordial throughout the process. I picked up my car and George mentioned that my wiper blade and air filter needed to be replaced. No problem... that's the kinda stuff I can handle myself. I checked the levels when I got home and the oil was at the correct level and looked super clean. A good job at a good value. read more

This Midas is far from your average shop. This Midas in concord is owned privately and is ran like a specialty shop rather than a chain store. I went to these guys with my brand new 2014 honda accord for a simple oil change. I was treated like royalty and they showed that they really care about my business and really wanted me to be happy by giving me an excellent experience. I've been to most other Midas' and by far these guys blow all of them out of the water!!! So, give these guys a try for your next car repair and let them know Sam sent you, they will deliver the home run!! Simply put, these guys are really a specialty shop to bring your car for any type of repair. All other shops (at least the other shops I've dealt with) are like vending machines. GREAT PERSONALIZED SERVICE!!! -Sam Z. read more

I had an oil change today at Midas on Monument in concord ca. Can't say enough how well I was treated. I think her name was Christine... Very nice.. Even vacuumed my car washed window and let me know what I need to do next to my car... I will be going back Abbigail read more

What a good experience I had!!!... Customer service (Andrea?) was excellent, making us feel very comfortable.... Ray check our car in less than 20 minutes and told us that the noise our car had it wasn't the transmission but the alternator. Price was very reasonable and we got our car back in less than 24 hours. We are very pleased with the service and we are planning to go back to get our change oil and any service our car needs in the future. Thanks Ray... Thanks Andrea!!! read more

Midas Concord is an excellent place to get repairs. Reasonable prices. I have been coming here for years. They keep my cars long lasting. Great service. read more

I first go into midas with tire pressure light go in try get it fixed they then give me a bill of 1300 so i pay thinkn it will fix problem nope light still on and then check engine light comes on so i go back then they ask for another 500+! Because now its the sensors rotors and brakes i chose just get sensors another 200$ and take second opinion different shop told me rotors and brakes were fine because he was family friend and told me places like these lie especially to women to gauge them on price because i didnt know a thing bout cars and when i posted review to there website the just responded with we can explain but after goin back more than 4 different times problems were not fixed but made worse i got an oil change too and didnt even put service sticker for next time makes me doubt they even did oil change! Worst experience ever! Always get second opinion! read more

I took my 2006 Honda to the Midas, Concord shop because it was having difficulty starting. The battery was new. The shop mechanic said it was the alternator. They replaced the alternator but after three days the car still had the same problem. I took the car back to them and the mechanic said something is drawing the power from the battery on startup. The mechanic had done the test on the battery, alternator and starter and said all three were good. I couldn't start the car yesterday and took the car to the Honda Service center. They informed me my starter is bad. The starter was bad, and the alternator may not have been bad. I have never had an alternator fail, but have had starters fail. When I took the car to Midas the starter was probably going bad. If Midas is not sure of the problem Midas should have given me options instead of telling me something on my car failed. Mark read more

Took my lincoln navigator here 5-6 times for the check engine light. They told me they fixed the problem but each time I picked up my truck the light came back throwing the same code out each time. Now they call and tell me they've got the engine light off but now the battery light is on and the alternator is bad because it's not charging the battery. The alternator is less than two years old, so they're just wanting more money because they ended up doing work at no charge for the engine light, on something they had already fixed. Never again will I go to this place. read more

Very impressed with the service and honesty with Fabi and team at Midas. I had not had my brakes done in many, many years so expected a steep bill. When I returned to pickup my 4-Runner, Fabi informed me that he was able to find a different type of rotor and reduced bill by nearly $ 175.00. After additional discussion ,Fabi found that I actually purchased brake pads from another Midas over three years ago and had a lifetime warranty. That dropped bill another $75.00... Not many companies would bring up over $ 250.00 savings on their own. Thanks again Fabi + team. read more

After waiting for forever just to get an oil change. Picked up my 4Runner and all on the outside and inside are grease and oil marks. Stands out even more cause my car is white. Be professional. Don't think they use seat covers read more

I normally bring my car to the Lexus dealer for oil change , last minute Labor Day weekend plans did not allow me the time to schedule an appointment with the dealer so I ended up here . Advertised $49.99 special for synthetic oil change and tire rotation . I was also advised 2 of the filters needed replacing - okay fine , overall total was $150.00 , I paid with no problem . First issue my keys were misplaced for just under 10 minutes . Once my keys were found I went to place my laptop in my trunk only to find my trunk was not popping open - they had their " Master Mechanic" take a look , he states they never popped my trunk and whatever is going on is no fault of theirs .They suggest I get my fuses checked , I'm starting to feel distressed at this point as I am leaving for the weekend and will need to place my luggage in the trunk . It is what it is , I start my car to leave and I notice the AIR SENSOR LIGHT WARNING is illuminated - again I walk back into the facility , the answer I first get is " oh , you have to drive your car for a few miles , like 2 or 3 miles and it will reset " .. I immediately disagree because this has NEVER occurred at the Lexus dealer . The " Master Mechanic " brings my car back to the garage area for approx 10 minutes , he then states " I reset sensor to 30 so it should be ok , just drive it a few miles " .. I did not understand what RESET SENSOR meant , I reluctantly accept his explanation and proceed to leave once again . I start my car , turn on my air conditioner and a horrible loud noise began to hum . At this point I'm like WTF ? I communicate the noise , the " Master Mechanic " tells me the filter in the glove compartment was upside down . Apparently he did not check to see if flipping the filter eliminated the noise because I got in my car once again to find the noise continued - this time Jerry starts looking at the filter under my hood that was replaced , he can't figure out the noise - he states because my filter has been changed the force of the air entering the cabin is now greater , therefore enhancing the noise of the air conditioner .. I call BS.. I tell Jerry I want to file a formal complaint of everything wrong with my car and I want to follow up with a phone call to corporate , Jerry refused to provide me with the phone number . Time is of the essence to me , at this point I have been at their facility for 2 hours ! I decide to leave , I drive 3 miles from the facility - the sensor light is still on .I pull my car over , hunt down the corporate number - they referred me to their Vallejo facility . On my drive to the facility I notice my car is pulling to the right and I am having to push extremely hard on my break pedal. . Of course I am questioning how all these problems arise from a simple oil change. I communicate all the mentioned concerns to the staff at Midas Vallejo , within 20 minutes Kevin and J.R Fixed all the issues on my car : The sensor light , brakes , and pulling to the right were a result of my tires being under deflated- they were at 30 rather than the 50 . The trunk wouldn't open because when they changed the cabin filter they inadvertently pushed a button in the glove compartment that locks the trunk - I never knew the button exists , but I would expect their " Master Mechanic " to be knowledgeable . The air conditioner noise was due to a leaf - they changed the filter but didn't bother to clear the debris before inserting the new cabin filter . I would not recommend this facility to anyone . My car was finally back in its regular condition around 4:30 pm. my appointment was at 10:30 am. I left a message on their business line informing them of all that was found wrong with my car , I requested a return phone call , I haven't heard from back from them , like I said it's been one week . read more

Took my car in for brake pads. Shop was clean and welcoming. Stevie took good care of me. Took about an hour and a half longer than originally told it would be but that just means business is good. Happy with the work. read more

I took my fiancé's car in for an oil change and to get a power steering issue checked out due to noises while turning the wheel. I asked if they can take a look at it because the noise was pretty obvious. The manager said I would have to leave the car there over night to see if he can hear the noise. When the technician drove the car to the parking lot after the oil change, I told the manager that I can hear the power steering noise pretty clear from the waiting area. He refused to look into it and said I had to leave it overnight. This place didn't even check the fluid levels or told me there was a huge leak in the power steering hose and oil gasket! I took it to another Midas, which was a whole lot more friendly, the same day and they took a look at it right away. Fixed the problem having to "leave it over night." Never coming back to this location again. read more

I was having a problem with my work truck sounded like muffler and the check engine light had been on for months. It is difficult to find someone reputable to service your vehicle especially when you need it everyday. So thinking it was a muffler I brought it into Mitas muffler on monument blvd in concord I was given an explaination of what the problem was and a price I had my vehicle back within 4hrs and running great a special thanks to Celeste who help me out taking care of my check engine light All this was done within the quote and the price was very reasonable I will continue to use Mitas for all my tune-ups and oil changes Pennie Rose living Art Services read more

I have always been very happy with them. Their customer service is outstanding. They always manage to keep me happy and leaving there knowing that my vehicle was well serviced. Keep up the great work. ~ A faithful Midas customer ~ read more

Had a great experience. Went in to get a new tire and wheel. Got the cheapest rim they could get me all with the help of Brian. He's a great guy. Everything went real smooth and was done professionally. Staff was friendly and even gave me a nice little break on the over all price. Highly recommend! Thanks Brian at Midas! read more