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Michaels

2.2 (13 reviews)
Open • 9:00 am - 8:00 pm
Updated a few days ago

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HobbyTown - A wood bookend model display

HobbyTown

(6 reviews)

This store is awful! My grandson asked for an $8 truck. A little plastic truck. I was going to buy…read moreit for him & then they changed the amount to & $10. They would NOT honor the typed & posted price! It's the principle of the matter! It's false advertising for one thing! They should've honored the price posted! They refused & caused a scene & changed the price to $10 just before we left. They tried to tell me that the car price was mis marked. But there was an entire box of those little plastic trucks and the box had a price of eight dollars on it for all those trucks. As I was trying to argue with them they decided to change the price to $10. That's very rude and it's the principle of matter. A good business does not do that, they honor the price that's posted. They then fix it for next time but they want customers to come back so they should make the customer happy.

They don't stand by their products. I try to support local businesses but the way they run their…read moreshop is more like crash and burn. Very transactional, I bought a product with issues (they claim I overcharged the battery) fine I said I will buy another battery from them. Charged second battery within spec (unit is still dead) They said they will ship me another battery (they never did) and they are claiming they kept calling me when I have zero messages from them or ZERO calls from Waco numbers. I wish them the best but they won't get a cent from me or to anyone that I know. A boat for $100 something dollars plus 30 something dollars battery you would expect it to work. Hasn't work ever.

Hobby Lobby

Hobby Lobby

(13 reviews)

$$

I made a trip to Hobby Lobby to purchase a few charms to make wine charms. Upon arrival, i noticed…read morethere was a 50% off sale for exactly what i came in for which i was ecstatic about! I ended up purchasing a large amount due to the sale ending the next day and i didn't want to miss out on the deal. After going home and deciding on what i wanted to keep i took the rest back to return. No issues there. A few more days down the line i changed my mind again and needed less charms due to a change in guests for my event. So i had to take a few more back, unopened of course. This older lady... Debora.. was very passive aggressive with me. I was trying to make conversation and say how sorry i was that it was so complicated due to the last person marking all over the receipt with pen and making it confusing. She goes "well we know how to read it but when you do 2 separate returns it makes it confusing for us". In an annoyed voice. And so i go "well it would just be nice for you guys if you just needed to scan each item like every other store instead of needing to match up barcodes." Trying to show how i was being empathetic to her. That just really irritated me. It was so unnecessary to be that way. She didn't even say bye she just handed me my receipt and moved to the next person.

This review is not for the cashier, but for the manager who made a point to shame me for making a…read morehonest error and after I verbally owned that error. She was unnecessarily rude to me. I can't imagine the lengths she goes to for people who don't own their mistakes. Lane 1 was closed with a sign. I had an even exchange, to swap out the same fake flower for a different color and a stuffed animal I found while waiting in line. I explained I thought the returns/exchanges was only for lane 1 and I'd be sure to make a mental note for next time I'm in. She went out of her way to point to the line behind me and say "See all these people, you're putting them all out" and glared at me. It took all of 90 seconds for that manager who was standing just 3 feet away at the front of the store watching the lines to come approve my exchange. See receipt for the even exchange. They owed me a virtual penny. I'm not sure why she displaced her anger onto me but I was polite and took ownership of my error thanking her for approving it and shaming me was her response. Reminds me of the quote "hate breeds hate, but kindness grows just as wild". If you can be anything, be kind.

Michaels - artsandcrafts - Updated May 2026

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