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    Michaels

    2.5 (65 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Brad L.

    I would like to give a special shout-out to Axel, Dhillon, and the manager, Kalie. When I visited the store to shop for my upcoming wedding, specifically to purchase flowers, this team assisted us in selecting the right products and went above and beyond to help us make the best choices for our special day. During checkout, they informed me about the Michaels app and offered additional discounts due to my military service. This demonstrated to me that they prioritize customer satisfaction, which I truly appreciate. To the district manager, I recommend promoting these associates because they did an outstanding job and took the time to assist me and my soon-to-be wife. Thank you.

    Welcome
    Jacqueline F.

    I thought that this store would be great! Much better than Pinole, but that wasn't the case. Like the Pinole store, their yarn section needed work. The difference is that Joann's is lacking in products that they should have on a regular basis. This place has all of the stuff you can want, but it's stuffed in shopping carts and boxes stuffed in the aisles. They also don't have a lot of employees and they were not around to answer my questions. As a result, I spent quite a while meandering around the store to figure out where things are. Of course, by the time I went to find what I wanted, I felt disappointed at the mess. It wouldn't be worth coming here.

    Outside.

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    11 months ago

    Helpful 5
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    3 months ago

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    1 year ago

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    8 months ago

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    2 months ago

    They have sales associates who try to help but they have absolutely No Knowledge of their Products. basically their are no help!!!!

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    2 years ago

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    2 years ago

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    6 years ago

    Helpful 1
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    10 months ago

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    3 years ago

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    3 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    11 years ago

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    5 years ago

    They're always so helpful and stocked very well! I always have a good experience here and they always greet me and ask if I need any help.

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    11 years ago

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    7 years ago

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    Page 1 of 2

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    Review Highlights - Michaels

    During checkout, they informed me about the Michaels app and offered additional discounts due to my military service.

    Mentioned in 3 reviews

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    West Elm Outlet - 04.13.24 all sales final

    West Elm Outlet

    (72 reviews)

    My husband and I recently discovered this amazing store, we have been at this location numerous…read moretimes now. I mean to the point we know some of the team members names lol. Let me start with how amazing their light fixture area is, they have a large selection of signature pieces. Some are still selling at the full line store, but here you get 50% off They have so many different couches, you don't know you need a new one until you walk in to this store. We purchased the Laurent one, as soon as we walked in we knew it was going home with us, and it did. Jake did an amazing job wrapping it, him and my husband somehow got it secured in no time. They honestly have everything you need for your living room, bathroom, dining room, and bedroom. Oh they do carry outdoor furniture also. Not only do you get amazing deals at this location you also get amazing service. Derek the store manager, Jake, Tiara and team are so knowledgeable, and friendly. Make sure to check this store out, you will not get this great quality for better prices anywhere else, they have better prices and quality than even HomeGoods

    My wife and I visited the West Elm store last week to look at a desk we were interested in…read morepurchasing, and unfortunately the experience was extremely disappointing. We asked an employee for help finding the price of a desk that had a large box sitting on top of it. We were about to lift the box so she could check the tag when she abruptly and rudely told us, "Do not touch it." Ironically, moments later she couldn't move the box herself and then asked for my help to lift it. After that, she still couldn't locate the price and told us she would go check. We waited in the store for about 15 minutes with no update. Eventually, we decided to leave. As we were walking out, we saw the same employee at the register helping another employee wrap a customer's purchase instead of assisting us. We approached her and reminded her that we had been waiting. She said she would go check, but continued standing there wrapping items instead. At that point, we spoke with the manager, whose response was a half-hearted apology. He described the situation as "a good coaching lesson," which felt dismissive and minimizing given how poorly we were treated. The entire interaction left us feeling disrespected and ignored as customers. Based on how we were treated compared to others in the store, I honestly walked away feeling discriminated against because of the color of my skin. We came in ready to buy furniture but left feeling unwelcome. Customer service and accountability clearly need improvement at this location.

    Crate & Barrel Outlet - 04.13.24 furniture

    Crate & Barrel Outlet

    (31 reviews)

    Crate & Barrel has an outlet shop the in the Vacaville Outlets in Vacaville, CA…read more Discounted Crate & Barrel (CB) inventory?!? Yup. When I'm at the outlets, this is one of the shops I must stop at. CB is one of my favorite retail furniture and home stores. Their style leans to being modern and functionally minimalist. I visited recently. The staff greeted us and everyone that walked in. Staff individually moved about the shop asking folks if they needed assistance. We spoke to a couple of associates; they were engaging and helpful. This weekend they are having an additional discount of 10% added to the already tiered markdown prices.. And the items not marked down are 20% off. This sale structure is common of them. The inventory of furniture was in good shape and in my opinion, was marked down accordingly. Don't get me wrong, it's a discount outlet so there's a reason the furniture is there... damaged, retail returned or discontinued. So check out the pieces throughly to see if it meets your standards before purchasing as most items are final sale. And if you like an item, get a sales person attention and stay with the item. Remember since these are not stock pieces. Other folks are also eyeing the same items. This discount shopping ain't for wallflowers. I like to browse the housewares (service ware, glassware, all of that). These pieces aren't broken, but are likely discontinued.

    It didn't seem to be organized when I visited. I walked in and there were a few employees in there,…read morebut no one acknowledged I was there. I walked around the store and absolutely nothing was jumping out "buy me". You can better value at one of the other houseware places and maybe a better selection.

    World Market

    World Market

    (53 reviews)

    $$

    I used to love coming to this store because of all the unique finds and today was no different. I…read morewas excited to see what kinds of Valentine's Day themed items were in stock. Unfortunately, about one minute into the store, I was followed closely by a store associate and he didn't even try to hide it. And when asked for help with an item, he didn't even try. I've never experienced this kind of treatment or lack of customer service here in the past but that was my last time giving them my business. If I could give less than one star, I would. What a disappointment!

    Poor customer service, messy store, rude worker and I tried to order online, item didn't even say…read moreit was there till 4 days ago, said I could pick it up in 10 days. Get there have to wait in line over 20 minutes because they only hire one cashier and the cashier was rude and snarky with me the whole time. When they went to check where the order was it was a huge mess of boxes and super archaic system, basically at least 30 years outdated and it's a wonder how they find anything at all for anyone. (The order boxes are literally next to the front door with a simple curtain covering it so it'd be pretty easy for people to steal your order too) Honestly I won't be back. World Market used to be good, but the quality has really gone down especially in customer service and it's a waste of time. I will tell everyone I know what a terrible customer service experience this was along with how ordering online here is a waste of time, if I could give negative stars I would.

    Williams Sonoma - Discount OnlyPans.

    Williams Sonoma

    (25 reviews)

    We drove over to check out their Le Creuset options and found their store to be a true dumping…read moreground. There was no consistency in arrangements with many brands spread out over half the store. Many items matched what was currently in store, so my close guess would be that they carry seconds or minimally damaged/returned items. The few Le Creuset they did have were mainly in dirt brown and cerise, items that could be found online for the same price or lower. The service wasn't helpful or friendly and the store felt more like a Goodwill than the higher quality I was used to with Williams Sonoma. The final straw came when our items were rang up as the final sale price wasn't clear on the screen and didn't match the percentage listed on the shelf. Overall, there was nothing positive about this store so we never plan to return.

    I feel disappointed that a manager's covering up the imprint of the best by date caused me to buy…read moreme SEVEN chocolate bars (12/14/2025) that had passed the "best by date" four months ago (August 2025). I bought them to add to a gift bag that I am giving to each work colleagues. I got home and tasted one bar; It was pretty dark chocolate. I began peeling off the price tags and adding the bars to the gift bags. Then, I looked closer at what had been covered up by the new price tag: "Best By: August 2025." I can't GIFT four-month expired chocolates!!?? I took the chocolate bars back out of the bags... Now I would normally take expired goods back to the seller for a return or exchange. But this location DOES NOT accept returns.

    Michaels - knittingsupplies - Updated May 2026

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