Went to this location, because it's the closest to my office. I needed a pack of cardstock, and online showed that it was instock. When I got to the store, I couldn't find it in its place on the shelf. I located a staff member in a nearby aisle, and she came back to help me. We then realized that they were up high on the overstock shelf, so she got the ladder and brought them down. The store needs to go through and check the shelf price tags. The shelf showed a lower price that didn't match the register or online. I wasn't going to press it, because I was using a discount coupon. Most of the checkout spots are now the self-service monitors, with one employee on a register in case you need assistance with your purchase. Simple enough process, with reward number, coupon scanning, etc. Clairemont Town Square has a curving layout, so use your map function if you can't find it. The different sections of the center can be a challenge to navigate. But there's a small parking section right in front of the store. read more

Best surprise ever! Eleven days to Christmas and things are already marked up to 60% off. Plus they have signs to check their on line coupons. Spent $132, super happy! read more

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I stop by this location when I have other errands to run in this part of town. This visit, I had my list ready to mark off, when I found what I needed. Usually it's ribbon to make money leis. The selection of ribbons, is okay. Not too spectacular- which ends up leaving me having to go elsewhere for the colors schemes and the type of ribbon... I needed a ribbon that was firm, not flimsy, and maybe an inch or so in width . No ribbon this time around. Found some wide eyed threading needles, which have been on my list for awhile. Different color options for twine. Now, for the artificial flowers... I think it's Ashland (?) that has the flower name labeled to the product. THANK YOU! And then, there were a few other artificial flower products that weren't labeled on the merchandise itself or on the shelves. The shelves had the SKU numbers- which doesn't help the consumer at all. Bummed on that- so, I had to order this specific item on Amazon. I do thank one of the employees for having a friendly approach when I asked for the twine- which saved me time from circling aisles. read more

Michaels - To s of color ribbon options for those promotion/ grad leis! - Arts & Crafts Near Me - San Diego, California

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Friendly knowledgeable staff helped me enroll and set up my military discount. Wide range of materials and tools.

Just go to another store. The managers are dismissive, rude. The bathrooms are absolutely disgusting and when brought to their attention they didn't seem to care. Wish I didn't have to give them any of my business read more

WHERE ARE THE PRICES!!! I love this store and location so much that it pains me to give it one star. The customer service is fantastic, the location and stock are wonderful, so many items to choose from. I could spend hours here. My only issue is they have no prices anywhere. They have signs that say 60% off of the original ticketed price, which would make sense if the items actually had clear pricing. Nothing in the store has an actual price, making shopping difficult and frustrating. I don't want to hear its tariffs just give me a clear ticketed price. Ultimately, I put all of my items back and just called it quits. So many stores are playing find the price at checkout now that I have been forced to shop more on Amazon, ruining the shopping experience. read more

Terrible!!! TERRIBLE customer service. Girls are rude and none of them wanted to help with the single direction. So lazy and careless, I can't believe it. Never again. read more

They are consistently out of stock with items. Prices on canvases during sales seem to be good..."buy one get one free". Helpfulness of employees varies in the Clairemont store. read more

I am not a craftsman person. I went with my daughter and the r staff was so incredible helpful. Definitly one of the best customer retail experiences I have had in years. read more

Thank you, Michaels!!! Christmas central!!! Target was so boring, disappointing and bland! I feel see happy and inspired here!!! Love love love their selection. Cannot wait for Christmas. I think me and my sisters have been here a dozen times already since before Thanksgiving to prep with your cheery decor! read more

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I don't usually leave reviews but Samantha was such a sweetie, absolutely adored her and she knew what she was doing. Best part of my experience read more

I just spent two hours in this hell hole when I should've been in and out in probably 20 minutes max as soon as I got here, I asked two people for the two items that I was looking for. They supposedly told me isles that I could find them in, however they were very, very wrong. They never were seen again. Nobody was seen again. Nobody would help me. I go to check out with the other random stuff I end up getting, and the woman lets me stand there as if I'm actually waiting for her to help me out a cash register as opposed to doing it myself at a self check out that's way out of view and makes me just look like a complete fool. This woman has the audacity to help everybody else around me. Offer other people to check them out at a real register when she knows that I'm having issues, tells me I need to go online and sign up for some BS, what a waste of time energy and Just unnecessary dealing with horrible customer service. I hate even calling it Customer Service it's so not Customer Service you guys should be ashamed of yourselves and get a real fucking job that you can actually handle like maybe I don't know passing out papers on a corner. read more

Michaels - Front of this horrific example of retail customer service. Appalling. - Arts & Crafts Near Me - San Diego, California

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Came here on my quest and mission for floral decor for an event. Unfortunately, I think I was a week late in my ads as the pricing I was expecting to pay was off just a bit! In any event we utilized the bathroom and the buzzer worked just as munchkin was stating we should go look for someone (right after I pushed the button)but they were super quick! The store seemed mostly stocked with the exception of sale/holiday items and I was able to grab some supplies. Dont forget that they typically have coupons on their app or online on their website! Would come back. read more

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So only six carts available for the whole store due to theft of carts I was told. No hand baskets provided and bathrooms closed. Seems people will buy less unless they remember to bring huge bags or ?? read more

This Michael is huge, it has the most stock on poster frames with different sizes that other location didn't carry, just by a quick search on their website, I could find the frame 20x28 is on sale for $9.99 per item, so I was planning to order two and come here to pick up, but I was a bit skeptical because I thought maybe whatever showed online didn't not reflect whatever inside the store, I came and was surprised that the item was there but it was not on sale, instead it's $19.99 bogo which came out to about the same price with the online discount at the total of $21.54, one cent different in between, without any other discount that can be added, which is fine by me, I just don't understand why the store doesn't honor their online price or vice versa. They got good deal here by the way. I will probably ditch Mission Valley and come shop here instead. read more

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This store has now changed their policy so you are required to use self-check unless you're paying cash or returning an item. I will not set foot in their store again. The only reason I went there is it's close to my house. I came home, purchased what I needed from Amazon and will get the item delivered to my house today. At my age, I have no intention of learning the nuances of every company's check-out procedures. read more

I just got home and opened my box of my new art pedestal and was appalled that Michael's sold me a trashed one! It's damaged, covered in dirt and tape. Someone obviously used it, trashed it, and then returned it and Michael's didn't even open the box to see if it was in good shape before accepting the return. Don't go here! read more

Michaels - Arts & Crafts Near Me - San Diego, California

I usually go to the Michael's in Mission Valley (MV), but we were in the neighborhood. Parking is a breeze at this locay compared to MV. Prices aren't the greatest at Michael's. Some items are quite pricey. I'll usually compare prices to Amazon unless it's something I need to purchase right away. We came here because my God Daughter asked me to help her out with a school project on the Sioux Indians (that of course was due the next day and she told me at the last minute). Her assignment was to create a small shoe box diorama along with a display board. So we found some miniature / model sized artificial grass, small Native American figures, and horses. With the other items we got from Target, we were able to create a nice little 3D shoe box model. It would be nice if the stores had more of a standardized organizational system. It would make finding things much easier. The layout of this store is different compared to MV. When it was time to check out, there were two lanes open and a lot of people lined up. They did eventually open up one or two more lanes, but the line did get longer. It was nice of them to try to get people checked out quicker, but they probably could have done it sooner rather than letting the line get longer. I'd sum this up as an average experience. They seem to hire the minimum number of staff to work the store and as a result, there is often a long wait to check out of the store. read more

Michaels - Long line... 4-5 people behind me too. - Arts & Crafts Near Me - San Diego, California

No, this store is not the place to go to 'cheer yourself up.' Not at all. You walk in and its the typical bright, florescent-lit, aisled store of drone workers and flavorless shoppers. Here is how you approach Michael's: -Quickly run through the jungle of silk flowers. Don't make eye contact with them, they might eat you. -find what you came for. In my experience, a trip to Michael's is an intentional one...you aren't window shopping or making a day of it. Just get your scrap booking materials, yarn, fabric glue, frames...whatever. They pretty much have anything in the craft realm you can think of. -Go to a check out line, present your 40% coupon (you are dumb if you don't have one! they come every week in the mail.) -pay and leave. THAT is the protocol. I gotta say, their 40% off (sometimes 50%) one item deal on a consistent, weekly basis is the best retail deal in town. With either using that, or the item already being 40% off in store, you are never paying full price on a visit. And I don't know about you but I'm always game for keeping part of my money. Everyone has their thing, but my most frequent purchase at Michael's is frames. NOTE: I'm not talking about the framing center for custom things...I'm just talking about their standard frames. Best deal in town, hands down. From cheapies to nice frames you are always getting between 40 and 50% the original price. Just to give you an example, I just purchased a decent 24" x 36" frame with glass for $18. Or you can do their cheapest poster frame at that size (smaller border, and plastic instead of glass) after coupon or sale price for around $10. They also have standard mattes in all colors and sizes for only a coupon bucks - obviously more the bigger you get. I wouldn't buy frames anywhere else. Sure, you could go to walmart or something for comparable or slightly cheaper prices but you don't get as good a quality for the price of Michael's...or the selection for that matter. read more

I had an amazing experience at this Michaels not only did they have really good deals today and a lot on clearance, what made this experience exceptional was the cashier, Samantha. She was extremely helpful and had a great attitude. Thank you! read more

This review is specifically for the store manager Tom. The service I received today was far beyond my expectations and he deserves to be recognized. I ordered same day delivery for several products to do a project today and although Uber said it was delivered, I never received the it and when I called their customer service number to inquire, they were of zero assistance. I called Michael's and luckily happened to speak to Tom. Within an hour I had a replacement on my front doorstep! Thank you so much for making my day! read more

Anytime I drop by here whether it is to browse or for a specific purpose, I seem to come out with more than I intended. And with yet another DIY project goodies that make me want to smack myself upside my head and knock some sens into myself. I cant seem to learn that my DIY projects needs to get done before I stray onto another project. So far I have gotten crystals here so that I can bling some stuff. Supplies like adhesives ans glue to help me bling things. Paints! Ooh yes, I actually completed some wine bottle painting projects!! I have yet so start or complete my compassion/ispiriational rock projects. In case your wondering this uses a different type of paint than the wine bottles. My most recent purchase was not anytning to do with a DIY crafty project,.it was a decoration. Michaels always has a good selection of seasonal decorations. Yes, I plan to be back....for more of my endless DIY projects! (Thank you Pintrest for these endless ideas! LOL) read more

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Lisa at the Clairemont Mesa store in the custom framing department has a keen eye with selecting frames and matting. She helped me custom frame 3 pictures and they all turned out beautifully. Lisa is also very patient and friendly. The frames look professionally done and the price was reasonable. Thank you Lisa. read more

Yes, I love MIchaels. I've been going here the last few years whenever I needed art supplies. I started coming here my senior year of college because I needed supplies to decorate my graduation cap ha ha ever since I've been hooked! Just recently I went here to but materials to make Christmas wreaths and also decorations for a party I'm throwing. Make sure you go on your phone and find a coupon while you're in the checkout line, no need to print it out. I'll usually find a coupon for at least $3.50 off purchase. This place totally makes me want to be a crafty housewife ha ha read more

Have been going to this and other Michael's in SD for basically my whole life. This is one of the smaller, older ones and it tends to get crowded, and made a mess of during sales/holidays. But it's pretty decently stocked and not THAT hard to find help if you put in some effort to find an associate and ask (read: literally walk up and ask for help, don't just stand like a stump and expect to be fawned over). A note to the jackholes below, specifically JAAW B. and Grey M. I notice how many of you are middleaged or parents or people with crappy time management. Guess what - it's not the employees' fault if the store is understaffed, it's not their job to wait on you hand and foot. They have tasks and action items to work on, aside from juggling customer requests. You look like an idiot if you demonize the employees for what was likely an accident, which does happen with item holds sometimes fyi. Don't expect someone to stay past their shift just for you, they have a schedule and a life as well (and while you're at it why don't YOU try managing your time better and come in when they're not 5 mins to shutdown?). Not to mention retail workers tend to get a talking to if they stay past their shift, b/c nobody wants to pay them overtime. Nobody's willing to get in trouble for staying later, just bc you were STUPID enough to leave your family in the car so you could go shopping (yes, Grey M., you're stupid if you are an adult and do not comprehend that it is illegal, irresponsible, and unsafe to leave kids unattended in a car TO GO SHOPPING - prioritize, jeeeeesus). Also, read your d@mn coupons bc they SAY if they're "one per transaction", and if they are such then get back in line and do another purchase. All the people being uppity about not having exceptions made for them - you clearly have never worked in retail in your life. Maybe pull your heads out of your *ss*s, stop acting pretentious, and wait your ****ing turn in line like the rest of the customers. read more

I don't know nothing about arts and crafts -- at Michael's or anywhere else. I leave that to other people to review. This is a shout out to the folks in the framing department. Over the past year I have gone to the framing folks four times to have banged up old frames repaired or replaced, to get things framed to hang in my office, and to have art and photographs framed for the house. Each time someone different has waited on me. And each time the results have been excellent. The three framing girls and one guy (Will waited on me Monday evening) have been uniformly helpful. They have good suggestions about how to mat and frame things. They actually manage to appear interested in art and documents that have no personal meaning to them. And they're friendly as can be no matter how crowded the store is. They even have good suggestions for off-the-shelf frames. Technology has arrived in the framing business. They take a photo of your art and show you on the computer screen how it will look with different mats and frames. Pretty cool. Finally they somehow manage to figure out the complicated Michael's coupons. (You can download the coupons on your phone rather than bring in the insert from the Sunday paper,) Warning: except for the off-the-shelf frames, none of this is inexpensive. And I have no idea how to compare Michael's with anywhere else unless you actually take your stuff around from shop to shop and have it priced with equivalent frames and matting. Even with the coupons and discounts, 60% off of a lot of money is still a lot of money. P.S. I hate writing reviews that few will read and no one will vote for. But I am amazed how consistently good the framing staff is. Does Mike himself train them? Are they struggling artists who project their creative impulses onto framing? read more

This is my go to craft store. This is a busy Michaels store most times I am here there is a good size line for checkout. The cashiers have always been super friendly usually curious of what I am working on when ringing me up. Best thing ever was when Michaels came out with the app so I don't have to carry coupons around with me all the time. I would love if Michaels would put in some self checkout lines. read more

Michaels - Checkout area - Arts & Crafts Near Me - San Diego, California

I came here knowing that Michaels has absolutely an amazing inventory of everything DIY and everything Christmas. So when looking for additional pieces to add to my daughter's tree, I knew Michaels was the right place to go. OMG...i wish, wish, wish they had a Michaels in Hawaii. By now my cart is full and I'm wondering how in the world am I going to get this home with me! Christmas "on fleck" and all the halls were decked in red, white, green, gold, silver...you name it, it was there! Homespun Christmas ornaments retailing at $4.99 were on sale at 50% off! Come to think of it....the entire Christmas jing-a-lings were on sale for 50-60% off. From wreaths to balls and all the trimmings in between. It was Christmas decor on crack! Equal footing to the incredible, endless inventory were the amount of staff on the floor assisting shoppers! Every corner I turned I ran into an associate asking if I needed help. While in the frame and canvas section of Michaels I heard a manager speaking into her headset directing employees what to do. Unbelievable! The long line wasn't so long since they had staff scanning and bagging goods in the line, expediting the process to check out (we were given a card that we take to the register - at that time all our goods are already rung up and bagged - all we had to do was pay). What a great process!!! Initially I thought that maybe we should turn around and shop in Poway, closer to my daughter's place but since we were already in the area we decided to stop. I thought we were in a less desirable neighborhood and scoffed, "look at the storefront, it looks kinda ghetto where we're at." Who cared! Wonderful sales and the store is actually larger than it appeared to be at the front. Besides, there were so many elderly blue and silver haired women there that I felt safe. Wonderful shopping experience with above excellent customer service!! read more

Older Michaels but carried adequate items. I felt this Michaels was a little smaller than the ones I've visited. We were specifically looking for floral vases. We visited on a weekday and surprisingly it was busy! There was a long line just to make purchases. We weren't able to ask for help since it appears the employees were at the cash wrap. We finally did find the vases on the shelves out front but we didn't find what we were specifically looking for. Note: Get a coupon online and get it texted to your phone. Usually its a 40% or 50% off coupon for 1 regular priced item. Save some $$$! read more

I'm an arts & crafts kinda girl. You wanna scrapbook? Make cards? Make something from nothing? Let me join in on the fun! I love how Michael's always has weekly coupons. I love their $1-$2 section near the registers. I love their clearance items along the back of the store. I love how when you purchase something, they always give you a 40% off coupon for your next purchase the following week. That's how they getcha to come back! Arts & Crafts... I wish it wasn't so addicting! Such an expensive habit... read more

I am a big fan of Michaels, although this was my first visit at this location. This location does seem to be smaller than the others. They do seem to be fully stocked with items of every category, although I also found it hard to search for specific items. We went through every single aisle to look for all the items we needed. And some of the items were in random places, not all next to each other. There was an item that was sold out, and we asked an employee to see if there was any more inventory at that store or any other locations and she was able to find it at another store, which was nice. Overall, okay location. read more

One of their older, more depressing stores. It seems very dark inside, as if the ceilings are painted black. Also seems to be crowded inside. Well-stocked and always having some kind of kids activity out front. Parking sucks here but it is convenient to a Petco and Bank of America. Check the store's ads online by going to the website and looking up this store. There will be a link for the store's ads. A nice touch. A solid 3. read more

Michaels - from michaels.com - Arts & Crafts Near Me - San Diego, California

I placed my order online and save a bunch of money and picking it up was easy a streamlined.

Came in looking for a specific small metal ring. This place had a huge sale going on. TOO MANY PEOPLE but the store was nice. They did not have enough employee's to assist all of their customers. I stood in line for over half of an hour just to check out. I have never been here before. They have a barrage of different projects that you could get into including how to make your own moccasins which I thought was cool. I might come back for those one day when there is no one in the store! read more

Michaels - What a cool idea make your own Moccasins - Arts & Crafts Near Me - San Diego, California

Their framing prices are outrageous... They inflate the custom framing price drastically and then constantly run fake 70% off sales. A Class action suit sounds in their future, since they never sell custom frames at the "regular " price they mention.... read more

Typical Michael's store. It's got what you need for arts and craft. PSA: Dogs are allowed! No need to leave Fido in the car after shopping at Petco next door! read more

I've always been a fan of Michaels! I love the array of things they sell; however, this was the first Michael's I've been to where they don't have a great bakery section. I was disappointed at what little of a section there was of it. The store definitely needs a good sweep and mop! They had a lot of random things on the floor. The sales were good though. Make sure you download the Michael's app to get an even bigger discount! I saved 30.00!! read more

Easy to get to, plenty of parking, helpful counter staff, well stocked. A good craft store that has plenty of items to choose from packed into one of this chain's smaller stores. All was well organised and easy to find what you are looking for. Bright, clean, and tidy. One issue ... not enough floor staff to assist you if you do need help. When you find one they just hurry you to where you need to go and then leave you without a pleasant greeting or to see if you need any further assistance. Seem overworked, tired, or something. read more

Michaels - easy to find and lots of parking. - Arts & Crafts Near Me - San Diego, California

They probably have whatever you want. Just don't expect anyone to help you or answer any questions. It's challenging to get the attention of an employee to unlock the door so you or your kid can use the restroom. read more

I love Michaels they have everything and even if I do not end up getting what I went for I always end up with some fun creative item. The staff at this Michaels is very friendly and eager to help you find what it is you are looking for. read more

Michaels - Arts & Crafts Near Me - San Diego, California