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    Michaels

    2.3 (6 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    Michaels

    Michaels

    3.3(21 reviews)
    4.4 mi
    $$

    I came in today right at 10:00 am when they opened. There were a few employees working but had zero…read moreinteraction with customers. I was looking for pellets to fill small stuffies that I'm making. I was able to find 2 bags in the clearance section. Yeah, at least the price was right! This is a pretty small store and they have zero fabric! I headed to a self checkout kiosk and my total was less than the reward credit I had earned from previous visits. I went to ask a salesgirl if the remaining credit amount will still show up on my account and she said that it would. And it did! She was busy blowing up balloons and barely even looked at me. The whole experience left me feeling kind of detached. Very little human interaction and what interaction I had, I initiated.

    Went in to get some artwork framed and had the pleasure of working with Gary and their Framing…read moreManager, this kind young woman whose name I can't recall but she was marvelous! Such a wonderful experience. Gary was thoughtful, kind, and took the time to understand what we really had envisioned for the final product. Though the location was busy and there were a number people waiting, he never made us feel rushed and took his time with us, but also genuinely greeted the others around us, making sure they knew he was aware of them and was ready to take care of them after us. He helped us understand our plethora of options and made sure we got what we wanted. He also helped us with some savings, helping us save some money to go towards our future framing projects. Thank you Gary & Team! You rock!

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    Yarn Therapy

    Yarn Therapy

    3.0(2 reviews)
    6.8 mi

    Love this store! The owner is very engaging and helpful - asking about future projects and…read moresuggesting several compatible yarns. Being a male knitter, I appreciated the immediate welcome instead of fear when I walked in the door. The location is perfect for Frisco shoppers who are looking for a local yarn store, where you can get a hand feel of the yarn instead of online guessing. Prices of yarns are comparable to the market, but it was the suggested on-site classes and "tutoring" that stand out as a special mention here!

    I bought $170+ crochet Lykke set, Which was what the owner recommended for me but when I got home,…read morethe quality that I was expecting was not there. I called the store and spoke to the owner and she told me to come to the store and she will take a look at them in store. I have to get my autistic baby ready in the rain. Just so she can take a look at them and told me that because I did not have the Outside wrapping. That is just a sleeve. She could not take them back. As a business owner, I know she can do whatever she wants what she should've told me was. Oh no sorry about that. Let me make it up to you. Give me store credit offer me other hooks so I could be happy and keep me as a customer, who does not mind paying those high prices. Instead, she chose to ridiculed me, make me tested. The hooks. Make me feel like a fool and a liar. So I left the hooks on her desk because I didn't not want them and took my baby back home in the rain. She does not have goodg costumer service and not with goingeer back .

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    Michaels - artsandcrafts - Updated August 2026

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