Everything went well. Michael's has great products and unusual things. You have to know what you want and where to look. Everyone I asked for help was very helpful and friendly. They are a little under staffed but everyone is now days. Very sad. I did find what I needed and then went to check out. Then this cool lady at check out Linda was very kind and helpful explaining about my products. I'm new to painting. I needed a few more things. Got them ready to go! I'm painting now, having fun reflecting how nice she was. Thanks Taylor read more

Michaels - Arts & Crafts Near Me - Canton, Georgia

Excellent service. Beautiful framing has been my biggest reason for shopping at Michaels. I remember a beautiful vase with an arrangement featuring the bird of paradise. It was the most beautiful plan I ever owned. Vera T read more

Went to pick up a piece of art in custom framing I had ordered and they never actually got it done- said it needed to be re-measured and they needed to redo the mounting too because they had messed up. I was never contacted about the needed changes, for approval, or to let me know it was not going to be ready. The manager seemed to have no idea how to help and the framer struggled greatly. Go anywhere else. read more

I came out here to get a gift card for someone for their birthday and to be honest I always forget this place is here....it's located in a pretty busy shopping center with a Belk, Publix, McDonalds, Panda Express and across from the movie theater....there are plenty of parking spots but on the weekends be prepare to do a bit of walking since you might have to park pretty far...but lets face it...we all could use a bit of exercise here. I like this Michael's which has a pretty good selection of knitting stuff and home decor. I checked out their door wreaths which weren't too badly priced actually especially if you use their 40% off coupon which you can get in the Sunday papers. This year all the Christmas theme stuff seems to be rustic and farm base which is fine with me....I never met a Christmas decoration I didn't like...the tackier the better....let see how many Christmas items I can put on my front patio before the HOA sends me a letter to tone it down....haha....let the games begin... read more

Worst customer service of my life. The employees act like they couldn't help me find my InstaCart items. Merchandise was scatted; in the wrong places. They overall should've been nicer and willing to help out customers that need help. read more

DRESSED IN HOLIDAY SPLENDOR! This Michael's will probably do well in this area because there is no Hobby Lobby. The Lobby is a monster when it comes to home decor and all manner of crafts. Michael's tends to only carry seasonal decor, so it is still a nice place to get inspiration. They always have a sale but I find that many of their arrangements and custom designs are grossly overpriced. These are best purchased after the holiday when they are deeply discounted. Also, whenever shopping here, you will want to make sure to clip a coupon so that you can save 40% on regularly priced items. The store was fully dressed for Christmas today, so if you are ready to start decorating and need holiday decor and inspiration, Michael's is a nice option. read more

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I have had many run-ins with this franchise and this location. The Michaels that cannot simply get right. Nothing is ever priced correctly. So, today I went to grab some iron-on and vinyl from the cricut area and they are having a buy 1 get 1 half off sale. So, I get back there and the iron-on and vinyl are priced at $7.99. So, I grab about 4 of them. I get to the front and they ring up $12.99. So I simply tell the lady, " the price back there says $7.99 and this is ringing up a different price." She proceeds to call over the mic for someone to check the price in the back. It literally takes the lady checking the price forever. So I decide to walk back there myself. It took forever because the lady quickly changed the price to $12.99 and acted as if I was a liar! So I said to her, "what did the price say?" She told me, "$12.99... there's not even a $7.99 back there!" I'm so sickened with some of the staff. Don't you know the customer is always right? How can she lie right to my face like that? I understand that the price may have been wrong, but that's on your staff. The can't get right Michaels location. I'm through with them. read more

I have NEVER been so terribly treated by an associate in MY LIFE!!!! I am a long standing customer and own an antique store . I came I to the store to buy a new circuit and about $500 of crafting supplies. I asked an associate for help and they told me they had only been there for two days so could not help me.( fair enough) she said she would send someone who could. I waited fifteen minutes and no one arrived. My daughter went asking for help an was told that there one was available . I went to the front of the store where 3 ladies were on registers. I asked one of them of there was an associate available to help me and was told NO. Just NO! We are busy and currently working registers. Not " I'm sorry, I'll comenas soon as I get a minute". She was rude as can be. I can not imagine speaking to a customer like this. It made me leave the store and I am heading to hobby Lobby to give them my money . Thought you should know. this happen d at 12 noon on the 5th of August in Canton GA. read more

I had gone in and purchased some Halloween villages over $100 worth at 30% off. The cashier was rude and NOT friendly at all. The next day I decided to go Back and purchase some more villages and Accessories and noticed they were 40 % off. As I was checking out I had the same cashier I had before and again very unfriendly looked like she was miserable. I had asked her if I can get an adjustment because yesterday they were 30% off and today they are 40% off she looked at me and said no. It's almost like she couldn't wait for me to get out of there. When I got home I called up to the store and asked to speak to a manager and the girl who answered again wasn't very friendly put me on hold for 10 minutes I ended up hanging up and calling back again asking for a manager, I believe it was the same girl that answered the phone and again wasn't friendly. finally I got somebody on the phone and she told me yes I can get an adjustment no problem. That extra 10% may be a lot to someone when they are spending a lot of money. Michael's you seriously need to get some of your employees some lessons on customer service! I cannot wait for hobby lobby to open off of exit 19 because they will be getting my business from now on. read more

Only giving one star because I can not give less than that. Let's start from the beginning. I called Michaels to ask if they had the Cricut Explore Air 2 in stock and then I was told "Why don't you just check online?" So I hung up and my mother and I decided to go to the store. Well we get there and ask a lady and her response was "Somewhere in the back. This is only my second day." I said ok no problem we will find it. We end up finding it and realized it was display only so had to find an associate to get us the actual product. So we are looking around and the same girl comes up. We ask her and she says harshly, "My headpiece isn't working, I have to change it then I'll help you." She comes back 5 minutes later and says "they need me up front but I'll be sure to have someone come help you right away." We waited ten minutes and then I decided to go find someone. No luck. My mother went to the same lady who told her "we are all on register you need to wait. No one can help you." So after wasting 30 minutes at Michaels. We decided to leave since no one would assist us. Well Michaels we are going to spend our $500 somewhere else. NEVER COMING BACK. read more