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    Michael St. Clair Fine Cleaners

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

    Services - Michael St. Clair Fine Cleaners

    Clothing alterations

    Clothing mending and repair

    Michael St. Clair Fine Cleaners Photos

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    11 years ago

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    First Choice Laundry - Item with least amount of damage.

    First Choice Laundry

    (8 reviews)

    $$

    Burnaby Heights

    I had to use a laundromat while my laundry room was getting reno'd and I ended up here. The owners…read morespoke limited english, but were very friendly and helpful. The place was pretty clean, especially having walked by and looked into Shorty's which I couldn't tell if they were still in business. Can't really comment on the price, as I didn't compare prices, but it seemed reasonable at the time (I can't really remember what it cost now). Weekends get a bit busy, as there are only 4 double load front loaders, 2 triple, and 1 quad load machine, plus a few top loaders. Parking was available for free in the back, and pretty easy to find out front too.

    DO NOT GO HERE!!! I wish there was an option to give zero…read morestars. I dropped off 3 bags of laundry for their laundry service. At the top of one of our laundry bags was a vintage rust-coloured suede jacket. As this laundromat also does dry cleaning, I had assumed that they would dry clean the jacket. I will own the fact that I should not have assumed and should have specified. When we went to pick up our laundry, the bill was $66.46. The owner told us that he was only charging us $60 because "a tiny bit of colour from the jacket got on a couple of items of clothing." I said that I was sure it was fine, paid the bill, retrieved my laundry and left. I wish more than anything that I had looked at my laundry before paying and leaving. When I got home and unpacked the laundry bags, we discovered that what had actually happened was that he had washed and dried the suede jacket in a conventional machine, completely destroying it. But what was even worse was that he had washed it in a load of white clothing and EVERYTHING was ruined. One large, full bag of clothing was all dyed pale orange with larger dark rust patches...roughly about $400 worth of items destroyed. The owner had, on one article of clothing, tried to get it off by using some kind of bleach cleaner so that sweatshirt now has a big bleach stain on the front of it as well as all of the rust coloured dye. As the laundromat was closed, my partner and I went back the next day to talk to him and to try and get our money back. My partner expressed that while a significant amount of clothing was ruined, all we wanted was our money back. The owner kept refusing, saying that it was not his fault and that we were to blame because we put the jacket in with the bag of laundry. Someone who owns a laundromat/dry cleaning service should know that a suede jacket, (particularly a vintage one), should not go in a washer and dryer. And regardless of his perceived mixup about how the jacket should be cleaned, he sure as hell should have known to not put a rust coloured item in with a white load. He had my name and number and could have called to clarify at any time. We did not get our money back and we are stuck with a pile of clothing that needs to be repurposed. He did not offer any compensation or take any responsibility whatsoever. The owner is a man of poor morals and business ethics and I cannot stress enough that you should AVOID THIS BUSINESS AT ALL COSTS. Or this owner's incompetence, as it did for us, could cost you greatly.

    Kensington Cleaners Laundry

    Kensington Cleaners Laundry

    (11 reviews)

    $

    I have bern taking my cleaning here for a few years now. Pleasant customer service. Consistently…read morehigh quality cleaning services. Reasonable prices. I highly recommend this family business.

    I think the address is actually 423 Grove Ave... Anyway, I've been using Kensington Cleaners for…read morejust over two months after a change in jobs that meant I'm no longer in the neighbourhood of my previous cleaners. On average I have about three shirts washed and pressed per week. I've had three suits, a tuxedo, two pairs of pants, three sports jackets and two ties dry cleaned, a zipper repaired on a parka, and two buttons replaced and torn lining repaired on a top coat--not to mention the sweaters and blouses I've had dry cleaned for my spouse. The customer service is pretty matter-of-fact but by no means unpleasant. There's no separation between the front of the shop and the back where the work happens, and the place appears well organized and clean. I've had only positive results with every item I've brought in. I appreciate that a computer-printed itemized receipt is provided at pick-up so I'm never left guessing if I've been charged correctly. I give special credit for two things: Reattaching a button to my top coat on the spot on a cold day when I couldn't really afford to leave it there, and putting a rush on some shirts and dry cleaning so it would be finished before the shop was closed for a couple of days. I'll post again if my assessment changes, but based on my experience to-date I can recommend them without reservation.

    Michael St. Clair Fine Cleaners - sewingalterations - Updated May 2026

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