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    Ben's Custom Tailors

    3.2 (13 reviews)

    Services - Ben's Custom Tailors

    Clothing alterations

    Clothing mending and repair

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    original straight stitches overlapped by crooked ones by Ben's Custom Tailors
    Kelvin C.

    As the previous reviewer said- blast from the past. I felt like I was in Vancouver's old chinatown again. Anyway I was hoping that this tailor could meed my needs being in business for so long however he not only failed but failed very poorly. Mom said she doesn't have the special sewing machine for my request so I had to find a pro. So my request was to change some elastics on a pair of spandex shorts. This Tailor said he knew what to do he had the machine, nothing special. When I received my shorts again, not only did he not replace the elastics (with my own supplied), he sewed my new elastics abruptly over the old with a standard sewing machine. The stitches were crooked, started and ended in arbitrary areas. I couldn't even voice my complaint because he was either too senile or clueless. Anyway for $10 it wasn't worth my trouble to explain to a "pro". I ended up undoing what he did. I now know, overlock sewing machine is what I'm looking for. 1star for service, 5 stars for pricing, rate weighing heavy on service, total 2stars. btw your clothes will smell like mothballs when you pick them up.

    Crap tailoring at Ben's Custom Tailor

    Extremely rude, and poor tailoring as of late. Have used him before but as of late he has become difficult and ruined a dress I brought him. All he had to do was shorten a strap and he sewed it into the dress causing an awkward fold. I would have noticed it at the store but when I asked to try it on there to make sure everything fit right, he just scoffed at me and ignored my reasonable request. I guess this is what I get for cheaper services, but not worth it.

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    12 days ago

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    24 days ago

    Ben did my alterations perfectly! Such a sweet soul with impeccable price for the service.

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    4 years ago

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    12 years ago

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    9 years ago

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    Frocks - Frocks models at Brock House Fashion Show 2012

    Frocks

    (43 reviews)

    $$$

    Riley Park, Kensington-Cedar Cottage

    I don't often write reviews - Basically an experience has to be excellent or terrible for me to…read morebother! As you can tell by my 5 stars, I have nothing but good things to say about Frocks. This was the first store I went to for the wedding dress hunt because I am not the kind of person who wants a huge, princess-inspired, elaborate dress - I just wanted a simple-ish dress that was elegant and comfortable enough to dance and feel naturally pretty in. Frocks sounded like a good fit to find dresses that met that criteria. I had a weekend appointment, which I had to book a while in advance (weekends are popular, so of course waiting for a good slot was inevitable). Van was the woman who helped me pick some options - I think I tried on about 5 different dresses and (with some future input from my friends and family) I settled on a Claire Pettibone Romantique dress. We discussed sizing options and what would allow me to avoid too may alterations, and after that it was out of my hands until the dress was made and sent to Frocks from LA. The dress arrived earlier than expected, but that wasn't a bad thing as it left plenty of time to figure out alterations (timeline was: Bought dress in September, dress arrived in early December, had alterations ordered late March, alterations complete early May. Wedding is at the end of May). Tina does the alterations at Frocks and she is fantastic at what she does. My dress is almost entirely lace with intricate patterns, which means it is very difficult to alter correctly (no seams showing, lace pattern lines up etc). After alterations, my dress fits like a glove! Overall, my experience with Frocks was very easy and their alterations were top-notch. Both Van and Tina are lovely - if you get a chance to have an appointment with Van, please do! She will find you some great options from the store. If you are a more casual bride looking for a straightforward, simple, fun store to look for a wedding dress, consider Frocks.

    White tulle cascading from closets, veil upon veil on display, flower arrangements. All the signs…read moreare there, but don't fret: this isn't your standard bridal shop. Owners Catherine Staveley and Deb Viccars have made a concerted effort to steer clear of bridesmaids' dresses of yesteryear, namely the type of seafoam taffeta dresses that haunt your bridal nightmares. Available are dresses that are modern without being dated. With lookbooks and fabric samples on-hand, clients aren't even restricted to the in-store wares. The sales staff are friendly, charming and, most importantly, patient. Promotions are common throughout the year, and if orders are placed in early enough, a varying range of savings are available. Be sure to book an appointment as there are only two fitting rooms.

    Ben's Custom Tailors - sewingalterations - Updated October 2026

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