they take a long time to get your clothes done but the quality is really good. If you're in a jam to get it done I wouldn't go here but otherwise totally worth it Surprised how very few people know how to sow including me :( read more

I had a disappointing experience at Kerrisdale Custom Tailor. I brought in my vest because the zipper wasn't working properly. Before properly examining or attempting to repair the zipper, I was quoted $85 to replace the entire zipper, or $35 for the zipper itself. I felt the price was quite high, especially considering that another tailor was able to look at the same zipper, make a quick adjustment, and have it working perfectly in less than a minute without charging me anything. Based on my experience, I would recommend getting a second opinion before agreeing to an expensive repair. I'm glad I did. read more

** 1/10 -- A Disappointing and Unsettling Experience** I brought in a pair of pants for hemming, paid upfront as required, and was told to pick them up in one week. When I arrived on the agreed date, they couldn't locate my pants. I agreed to return an hour later, hoping they would eventually find them after a thorough search. When I came back, the owner was dismissive from the start--first ignoring me, then admitting he hadn't even bothered to search for my garment. He then informed me that his worker had already begun cutting, making it too late for me to take my pants and leave. With no other option, I reluctantly agreed to give them 24 more hours. The pants were ultimately hemmed acceptably, but the experience left me deeply uneasy. There was no apology--not once--for the lost item, the delay, or the complete lack of communication. The owner's attitude was rude, indifferent, and unprofessional throughout. I could not detect any proper system in place for tracking customer garments, which is alarming for a business entrusted with people's clothing. I had genuinely planned to bring more business here if this trial went well. Instead, I strongly advise others to look elsewhere. A simple hemming job should not come with this level of stress, disrespect, and uncertainty. read more

BEWARE of Kerrisdale Custom Tailors!! I would give it ZERO stars if possible. I brought my expensive velvet shirt to have the bottom hemmed, and it was returned back to me with one big hole plus 2 tiny ones on it. I only noticed it when I got back home and immediately phoned them regarding the issue. The owner (short bald Chinese man) was extremely dismissive and refused to take responsibility for their mistake. I should have followed my instinct at first (and leave) when they demanded I pay full in advance and not after picking up my item. Furthermore, on the day I first went to pick up my shirt, they could not find it and was told to come back later, it just shows how irresponsible they are. They are money grabbing people with no ethics in my opinion. read more

Kerrisdale Custom Tailors - Kerrisdale Custom Tailors (in Kerrisdale) ruined my velvet shirt, left a big hole and refused to take responsibility for their mistake. - Sewing & Alterations Near Me - Vancouver, British Columbia

As usual, my Yelp pals set me on the right course by recommending a great place, as I had asked where to go for my kid to get a prom dress altered, and many suggested this place. So glad they directed me here! You can tell the lady and man who work here (husband and wife?) have been here forever and they truly know their craft. And they do excellent work that is totally guaranteed. They made it clear to feel free to return if the dress wasn't perfect. I really like that! Perhaps it's a Vancouver thing, but they required that you pay upfront, when you drop off your clothes for tailoring. (In contrast, when I lived in Seattle, there you paid for the services rendered when you pick up your clothes. Not in advance, before). I thought that was weird. (Again, perhaps this is the norm in Van city, I don't know). Also, the prices here are quite high. They do a high quality job, but you're going to pay for it. (As a result, if I didn't have expensive or special clothes for tailoring, I don't know if I'd come here for alterations. Something to keep in mind). Also, we were told that my kid's dress would be ready today. That's the date that was put on our receipt and I put in my calendar. The shop closes at 6pm so my kid and I rushed to get here before closing. We arrived at 5:45pm and the lady said the dress wasn't ready. I noted that they said that today was pick-up day, so the lady requested that we come back in half an hour and it'd be ready then. So my kid and I went for dinner (what a cute area this is!) and returned and, whew! The dress was ready. I felt bad that they had to stay later but, hey, it was their error. So, my advice is, prior to rushing here to pick up any item that was tailored, I'd recommend calling first to make sure it is, indeed, ready. read more

I'd cut a small hole on the sleeve of a new suit I'd just bought - while removing the label- and was told by one tailor that only invisible mending could fix the problem. I called several places and Kerrisdale Tailors said they could do invisible mending but it would cost $150. I took it in and was told it wasn't really invisible mending but they could make it look good for $150. They were not convincing. Instead I returned to Super Stitch under Superstore in Richmond and she did an excellent job for $25. I added more to that $25 because the hole really was invisible and I had saved $125. I dislike giving bad reviews but Kerrisdale Tailors deserve one. read more

I have had several items altered here. When they shortened my dress, they pinned it all the way around while I have the dress on to offset my behind. When they repaired a broken spaghetti strap from an evening gown, they changed the placement of it so that it will stop sliding off my droopy shoulders and took part of the hem to make a thicker strap so I have more options. When they repaired the tear on the sleeve of my cashmere sweater, the invisible mending was so good, I couldn't even find the tear at all. The turnaround was fast if you have pants that just need hemming, average turnaround time is about one week read more

Don't take anything expensive to this tailor. They're overworked. I've now had two bad experiences - recently I had them do alterations on two brand new sports jackets both of which were done badly. One jacket was ruined and the other may be as well (they are currently trying to fix it). Previously I had a tailored shirt made which was fitted poorly and could never be worn. I know I will never use them again. read more

I didn't know a good thing until I lost it. These guys pay attention to detail. When they shorten, they don't just put a mark on the pant leg or the skirt hem and shorten it all around. They pin it ALL the way around, measuring from the floor up to ensure consistency. They do it right. I learned the hard way. I took this skirt to try a cheaper place ($5.99 for pant/jeans shortening) also in Kerrisdale. He did the one pin thing and I was not quick enough to catch on. Not only was the skirt shorter in the back (because we ladies have butts), it was way too short. The only thing with Kerrisdale Custom Tailors is that their pricing isn't consistent. Sometimes, it's $10, sometimes it's $20 for jeans shortening. When they make a mistake and it's rarely, they bend over backwards to fix it or make it up to you instead of arguing with you like this other cheap place. You get what you pay for. read more

The service here is great, but I wasn't crazy about the alterations made. I had a few alterations to make to an ill-fitting bodice of a pretty simply made dress, which we ended up doing three fittings for, as we would talk about doing one thing and when I came back something else had been done. No extra charge for the extra fittings but the price seemed steep anyhow. Seems like a great place for straight forward jobs- like a hem- but perhaps the more complicated stuff should be taken to a dressmaker/seamstress. read more

Lin has made me a custom made suit before. She is very nice and patient. The workmanship is great. Most recently, I got my silk Chinese wedding dress altered here. It was hand embroided with patterns in China and was made to measure. I lost some weight since I had it made so I came to Kerrisdale tailors to get it altered. I trusted their work and the result was great! This shop is usually very busy and they have a lot of customers! Overall, I trust them with expensive clothing that needs alterations. read more

Eh... I went to get a custom shirt made for myself a couple of years ago. Having very little experience, I had to rely more on their expertise. Looking back, I received very little in terms of guidance in terms of styling and choices. Even though I gave them a run down of my of what I needed, they really gave no recommendations on what would look best and which choices were best in my situation. It was always "whatever you want", which doesn't help someone who is new to the given situation. The shirts themselves seem well constructed enough, but above average in terms of pricing. read more

I had pants and jeans altered. They know what they are doing and do it well. Friends often recommend Kerrisdale Custom Tailors to me so I go out of my way to take anything I need altered there. And they are nice people. read more

Absolutely terrible service, and terrible, amateur, unprofessional workmanship. They want money before work is done, and when it's botched, they don't refund, but instead, blame the customer. recently took a dress shirt in for an alteration, and instead of adding a proper button, they put on a cowboy snap. When brought to their attention, they removed it, and blamed the rivet mark left over on wear and tear. When speaking with Mike the owner, and after giving him over 10 years of regular business, he said 'sorry we feel disappointed' in the quality of work, and backed himself into the other room out of sight. He did not return, we didn't get money back, and he ruined the shirt. while in the store a young man came in to have his dads coat altered...Michael looked briefly at it, no expression, said that's $180 upfront. And when the young man said his dad was going to pick it up, Michael demanded immediate payment. this place is terrible...instead...go to the Tailor just east of McDonalds on 41st at East Blvd...less then 1/2 the price, and excellent workmanship. DO NOT USE KERRISDALE CUSTOM TAILORS. read more

I was so pleased after I brought a pair of expensive new work pants here to be hemmed on a Saturday morning and they were finished in an hour! Every other decent tailor I called said they couldn't get them done same-day (drop off at 9 pick up at 5). I was happy to pay $20 to be able to wear them at my Monday meeting. The gentleman working here is quick but meticulous, and seems very knowledgeable about fabrics, movement, stretch etc. I just brought a second item to them - a jacket to them to be taken in - they're my new go-to! read more

Peter and his team are so friendly and efficient that you always feel friendly and efficient yourself after a visit. As in, "Wow, I got so much done today!" and "Everybody in the world is nice!" Prices are reasonable, too. I've never had to get custom-made clothing, but for hemming and other small adjustments, this place is great. Park in the back, climb up the rickety wooden stairs, and gingerly make your way through the back jungle of sewing machines and hanging garments. read more

I really don't think I could expect more from a tailor, (or a pair of them, because this place is run by what I believe to be a husband and wife team.) Kerrisdale Custom Tailors is not the most glamorous shop when you walk in, but in my search for finding a REAL TAILOR (ie, not the kind you would find in the mall) I've yet to find a more reasonably priced shop that does good quality work. They have been extremely patient with me. I have a difficult body type to dress and require a lot of alterations. They have always been up front in telling me what is and what is not possible when I bring in a piece. You can tell they want you to be satisfied with the end result and take pride in their work. There is always traffic moving through this place on Saturday's and you can tell by the way the tailors interact with clients that there is a lot of repeat business here. I plan to leave Vancouver in the coming years, but imagine myself saving up all my clothes that do not require immediate fixing and bringing them in to Kerrisdale Custom Tailors, when I'm back in town for visits. When you find something that works, you just want to stick to it. I DON'T THINK THEY ARE OPEN SUNDAY'S THOUGH, SO CALL BEFORE YOU GO. read more

I brought a dress in here that I had purchased online and the sizes ended up being way off. I brought it to a local seamstress in Yaletown who told me the dress couldn't be altered because of the fabric. Disappointed, I decided to see if someone else could help. I brought the dress in to Kerrisdale Custom Tailors where they were able to alter the dress no problem! I love it and wear it all the time! read more

After I read good things about this store, I brought my three shirts for alternatation. The man at the store seemed understood my requests well, and told me to come back two weeks later. When I asked him how much it would be, he said, between $15 to $45. ...its quite a big range, I thought. Three weeks later, I went to the store, excited for my shirts to be ready, the man quicly told me he hasn't started yet. He casually told me to come back two weeks later. After three weeks, I recieved a call from this store, and the man said, he altered one shirt a bit, but he needs me to come to the store for fitting, and then, he will start the other two shirts, he said. I was quite shocked, yet, calmly and politely told him that he has never mentioned that he needs me to come to the store for fitting upon my last two visits. He brushed my comment off rudely and asked "so what time you can come?". I asked him, how much he going to charge for those shits? then he only said, "I dont know, depends on the fitting". Oh Yes, I will go to this store tomorrow, but not for fitting, to take my shirts back. I'm very disturbed with thier unprofessional attitude. read more

Unfortunately this business lost newly purchased dress pant and offered no compensation. I would never go back but if you do, get a clear receipt as they are very disorganized. I was looking through the racks in an attempt to find them with no luck. read more

I have been going here for years as my family lives in Kerrisdale. This summer, I took my wedding dress in to get altered (taken in in several areas, shortened, addition of flower, bustle etc...) The lady who worked with me was so patient and did everything I asked! They were absolutely wonderful and also helped my sister get her bridesmaid dress altered. They do a beautiful job, take care in their work and are fast. No wonder they've been around forever! read more

Peter at Kerrisdale Tailors has a real bad attitude problem and serious anger management issues. Although he says 'sir' a lot and pretends to be courteous, inside he is often seething with anger and ignores customers requests. It seems like he has a certain disdain for the customers. My dealings with this company have been awful as they mostly prey on elderly Kerrisdale residents by charging ripoff prices and long delays and assume all their customers are stupid. My strong recommendation: DON'T GO TO KERRISDALE TAILORS. read more

They quoted a much lower price on the phone than in person and charged way too much for a Halloween Costume alteration. I wouldn't go back.

Not cheap. Used to be very good a couple of years ago I took all my things here, work was great. This year seems to be problematic.

Kerrisdale tailors came recommended and they have been great. We have used them mainly for alterations and repairs and they have always been speedy, friendly and very reasonable. They also are not afraid to tell you when something doesn't need fixing, which is much appreciated. read more

I dropped off my jeans to be hemmed over 3 weeks ago. Since then I've called several times to see if they were ready and have only been put in touch with a fax. I called today and finally someone picked up the phone. I told them I had dropped off my jeans over three weeks ago and asked if they were ready. She went and found the jeans and told me they were ready. No apology for not letting me know that they were ready, or that it had taken so long. I am definitely not going back. read more

Michael does care a lot for his customers and always tries to help them get the best price, even if it means ordering the fabrics somewhere else. He also charges very reasonable prices for alteration and he cares about little detail of imperfection. Sometimes, he sees them and offers to do a quick fix free of charge. I highly recommend this place. read more

I came here last year August 2013 to get a gown alteration done, it was recommended by the place that sold me the gowns. It was just a simple hem alteration, nothing complicated and it costed me $80. My mother's gown was an intricate A-line gown with delicate lace all over body and she needed everything brought in - the guy quoted her gown for $80 too. Took two weeks for it to be done and the work was good. I believe they were the owners, the husband and wife team. They were fast and efficient. This year July I went back with my wedding gown and my mother brought in her mother of the bride gown as well. We weren't even greeted at all, it was a bored teenager sitting at the counter who clearly saw us but didn't make any acknowledgements. After maybe a minute of staring at each other, this was the conversation: me: alterations please bored teenager: go change then come out My mother went first, she changed into her gown, came out and stood there for 5 minutes with no service. He still sat there, looking bored as hell and not doing anything. We got fed up and we said we are leaving and that's when the lady owner ran to us to help. Mother's gown was simple enough, just hemming the length. It is a pleated gown, not as fancy as the lace gown she brought in last year. Owner measured the hem, glanced and said the job would cost $200. Whoa, whoa, whoa. $200? For what? Thread made of gold? She explained, and I quote "It is a complicated gown with lots of work to be done" - ok, that is vague like those nutrition labels. We left and we will never go back. I don't know what their pricing standards are, seems like it goes by what they feel like as $80 and $200 are quite drastic prices. Took our gowns to Lilianne's Bridal and Lilianne charged my mother $75. I can scan my receipt to prove it. $75 and $200, that's a difference of $125. Bottom line - don't go to Kerrisdale Tailors. Not worth your time, and definitely over charge for their services. read more