I came in today to see Dr. D for an eye concern, and the experience was excellent from start to…read morefinish. I was seen quickly and was in and out in no time without ever feeling rushed. The staff was friendly, welcoming, and professional, and Dr. D took the time to examine my eye thoroughly and explain everything clearly. I left feeling confident in my treatment plan and very well cared for. Midtown Optometry is an outstanding practice with top-notch patient care. I highly recommend Dr. Derron Lee and Dr. Leanne Lee to anyone looking for quality eye care.

I was a patient of dr. Skinner for over 20 years. When he retired he referred me to Dr. Lee. Dr…read more Lee is cool but the service in this office is horrific. I've had the first appointment of the day and still had an hour way while his office staff was "help up in a meeting". That's just bad planning for the office staff. I've requested trial contacts and when I go to pick up, everyone is lost because there are no notes on my account. I made an appointment with Rhea, the automated system just to walk in the office and be told I had no appointment. Also, the cost of frames is ridiculous. I needed a paid of glasses for my son and they were $400! Went to to Costco and got the same ones 2 for $70. I wouldn't recommend this office to anyone.

Yes! This office is worth it! Let me explain why! Who love's an efficient system in 2025? EVERYONE!…read more Brookside Optometric Group offers so many options that many don't. I know! Hurry up Monique and tell us ! 1. From their website you can literally review and book your eye appointment online. Yes you read that correctly. 2. New and Returning patients can complete vision forms completely online. BEFORE your appointment! "THANK YOU FOR THIS!" I can't stand having to fill out all of that paperwork right before your visit, it's horrible ! 3.You can read review each Doctor's profile on their website and filter through the appointments for when this specific doctor has an open appointment ! I can't explain how much these three amazing options make my life easier! My eye exam experience; I was seen by Dr. Scheer, She was amazing! Dr Scheer took her time explaining what to expect. She is so down to earth! Extremely talented! There are so many frame options, I was there for over an hour just trying on frames. The staff were patient and helpful. I am definitely will make the drive from the Bay Area to see Dr. Scheer! Absolutely worth it!!

My review is in reference to the optical sales department. I've been a loyal patient and customer…read morehere for over ten years and have watched Brookside continuously go downhill as it appears they are trying to cut operating costs. My family of three all wear glasses and we've all had trouble getting our glasses in a timely manner. Three times now our lenses have come back with quality issues. Currently, it seems they're shipping out to a lab in Texas, causing around three weeks turn around. We've also had issues with the lenses' quality being subpar now (cracks not caused by us dropping/damaging, sunglasses lenses being too light), and the repairs also take another three weeks to fix. A handful of times we weren't notified that glasses were ready for pick up, despite us calling in for updates. They rely on a text system to alert us, but we haven't always gotten an alert to our phone numbers on file. Additionally, frame brand options keep dwindling. Brookside no longer carries the variety we originally came here for. Furthermore, it's frustrating to call and get to talk to an AI assistant robot. If I wanted big box instead of a Stockton business, I'd not be shopping here. You try and talk to someone, but their hands seem tied to their business model. Unfortunately, it is time to take our family's needs elsewhere.

Welcomed in immediately by the friendliest staff! Tara worked on my current glasses while walking…read moreme through the facial measurement process (the coolest machine). Just the best atmosphere. I shall definitely be a repeat customer.

I drive a couple of hours each way for their stunning collection of glasses. I would tell you who…read moreI'm wearing lately, but then I'd have to kill you. Seriously--go to Great Spectacles. The selection is over the top and the staff is amazing.

All the Gabriel and all the staff are all very friendly and helpful they took time out of their…read moreday to answer some questions I had without being pushy for a sale. I'll come back again. Thanks, Gabriel.

Idk why all the bad reviews. The eye doctor here is awesome. They also have a great selection of…read moreOakley glasses. Glad my insurance steered me to this place.

My experience with the assistant, Tanisha, was wonderful. I hope I'm pronouncing her name…read morecorrectly. She was so professional and polite. The Doctor explained everything in detail. I will also refer my family and friends.

"My husband has been a patient for 5 years in the Stockton office. It has always been a pleasure…read moreaccompanying him to his appointments. Jen and Angie have always been helpful and very knowledgeable in the skill setting of ophthalmology, that makes us comfortable and confident as patients. We just left the office and the kind greetings are always appreciated and the hard work in the office never goes unnoticed. It is always a pleasure visiting!"

Been going to this eye doctor since 2020 when I first got sick. I come twice a year to get my eyes…read morechecked. No glasses, just update on my eye sight because of medications I take that can potentially lead to going blind. Their office is always clean, it's been updated recently. Staff is always prompt and helpful when it comes to getting my appointments. Doctors are thorough and always answer all my questions. I never leave the office uneasy.

I'm waiting for a family member for 2 hours! What is going…read moreon here? 2 hours to get your eyes checked. Waiting room is packed with people. Every one is sick and coughing. Taking in too many people at a time. Just absolutely ridiculous! Unacceptable!!!

It's reassuring to medical professionals taking their time with you. I felt cared for and they…read moreexplained each test and result of them as well

So retarded. Ridiculous hours and there just so rude. They barely answer there phones and when they…read moredo they are so rude, they type of care they give - quite literally terrible. There never in office and take millions of hours. Don't understand why they say they are open and never are.

I have been a patient at Valley Optometry for years, and it is undoubtedly one of the top eye care…read moreclinics. I highly recommend it.

I have been a patient of Dr Nguyen for 20 years +. I started with him at Costco; migrated to his…read morepractice in Manteca; his first location in Stockton and now his current location. He has very high standards for his practice; how it's run and for the most part-his employees. I've personally seen them come, go, and be terminated if they're not meeting the minimum standards required. While a majority of his staff is very professional and knowledgeable as well as supportive of the doctor's mission and vision, there is an overall average of 1 percent of the employees who are striving to learn the doctor's commitment to providing the optimal in patient care and satisfaction. But I am confident that those select ones will grow over time and understand the cost of being in business for patients and how it ties in to being the face of the company versus a stick in the spokes of the wheel. All but one employee has the "it factor" and that's superb! Susanna is also a great leader and example for others. I've know her since she started working there and she's always been a great person and has awesome customer service. Overall, the team is a very well oiled machine that is capable and caring. The doctor is very caring and cautious when it comes to precision, customer experience, ethics and integrity. Anyone (patient) who thinks differently solely based on availability and selfishness, not giving consideration that doctors and staff alike need time to level up and recover, they're the ones who need to take a look at themselves, and not the staff. The staff and doctor are superb. This review is coming from a picky and b!+[hy, 20-year patient who loves specialty and personal care (ask him).

I'm writing this review while I'm here…read more This is my first time here & as soon as I get in I'm automatically given attitude by the front office staff. I try to say good morning anyway but I'm cut off by this woman who says "I'll be with u" & picks up her phone to call someone. - 1 star They take my ID & my insurance card & tell me to fill out paperwork. I bring up the paperwork & they tell me to go "sit back down" & they'll call me when they're done w/ my insurance & ID. I've been here since 9 and it's 9:40 & the only thing they've done is tell me how much to pay for my co-pay which they decided to yell for from the desk to where I was sitting. - 1 star This place is small, REALLY small. Unfortunately that leads to everyone's business being heard, especially when trying to buy the actual glasses. This women didn't have insurance nor did her daughter have a social security card... This convo was going on pretty much in the lobby seeing how everything is done in the lobby & yes, everyone heard this woman's business about her daughter. The poor woman was so embarrassed. - 1 star. I'm saving the last 2 stars for the doctor in hopes that at least he will be worth coming here for. . unfortunately it's been over an hour and i'm still sitting here.

The frustrations of businesses like these surprise me why they are still operational that do have…read moreprovide none, low quality, and little customer service. My advice to this business is to learn from Amazons customer service department. Calling this business for the first time, machine says to press 1 to schedule appointments. Waited 15 minutes, automated machine says something like "please leave a message because the front desk are helping other people" then the phone transfers the music in the waiting room to a machine that says "voicemail is full". The phone disconnected. This is probably a bad sign. I can't imagine being a patient with issues and dealing the issues of not being able to contact anyone on the other phone line. Perhaps this is a big red flag. I would just take caution with this location, be careful, and find a second and third opinion or business. Look into the differences between the doctors and the front desk services.

Dr Kennedy and staff are professional , caring, informative and helpful. I have been going to this…read moreoffice for over 30 years.

Amazing first time experience! Receptionist was informative, kind, and helpful…read more The gal who did my initial eye check was great. Dr. Wong was incredible! I appreciate doctors that know their stuff and get right to the point. That's what I like in healthcare providers, it's not their job to be overly kind. Frank helped me look at frames and I'm telling you Frank is best friend material. What a kind, soft spoken, helpful man! Thanks VOG