They provide the kind of service that everyone needs ! Excellent customer service, efficient, responsible, they care about their clients, very professional in al aspects. Thanks guys for a great experience! read more

Our 4 year old Samsung LED went kaput last week, and after reaching out to Costco concierge and Samsung, we found this business not too far from us in Napa. I called Sandra, and she was very patient and asked really good questions to trouble shoot what was wrong. I dropped off the TV, she helped me carry it in from the car ("I've done this before, don't worry, I know how to carry a TV",). Within an hour, she emailed me an estimate of what it would cost ( about $275 parts and labor). She said it would take about a week to get it back. Very happy to say, I got the TV back before I thought I would. read more

The service was fast and Sandra knew her stuff. I would recommend their service to friends and family. Very happy!

Sandra provided high quality and exceptional service. My Samsung TV blew a fuse and Sandra immediately knew what was wrong when I told her what happened over the phone. Her experience and knowledge of monitors and tv's was pretty amazing. I highly recommend her for any electrical repairs. read more

I am a former business owner, and at the time, it was hard to find an honest and reliable computer service company in Solano county. I started using Michael ES several years ago. I owned high-end laboratory equipment and they handled many issues for us including our network computers. I found that working with them, especially Sandra, was a perfect fit. Fast service, honest, and very reasonable prices. I would not even hesitate to continue to use their services again and in fact, I just did. Michael's will always be my first place to go to. read more

The agent was wonderful. She is a 3rd party services recommended by Sony to help with our issue. The person from Sony who troubleshooted over the phone was not helpful, but she was able to identify the issue within minutes. She or ovided me with everything I needed to do to go back to Sony and have them follow their requirements to satisfy my concerns and get prorated reimbursement. She went above and beyond. I highly recommend using their service. read more

I really appreciate Sandra from Michael electronics. I was told that my TV was not repairable by another company. Samsung insisted that we try to repair it one more time. I have been without a TV for two months going back and forth having multiple visits and conversation with Samsung. Sandra came out and the TV was repaired withing ten minutes of her being here. She was knowledgeable, professional, very friendly. I would definitely recommend Michael electronic to anyone and will definitely be keeping them in my books for any/all my future repair needs. Thank you Sandra! read more

I had an issue with my TV so they had to send a technician over to fix it, Li & Behold they sent two amazing women over to fix my giant TV great job happy international women's year. Thank you Sandra. read more

Michael Electronics Services - Electronics Repair Near Me - Fairfield, California

I'm very pleased with Sandra's tenacity to have Samsung help us with out tv's issue. Samsung was a little tough to deal with in regards to our defective product but Sandra supported in the guidance to having Samsung to repair the tv. The tv's repair was flawless and perfect, we ultimately decided on upgrading our tv to something else. But Michael's Electronics has a well earned praised. Thank you Sandra. read more

I can't believe this company has a 4 stars. Horrible Customer Service. I called around 5-7 call....... never responded, only texted "I call you later :((( Finally someone texted back "Johnatan call you"... didn't call me, I called to Johnatan and he asked me a photo and said that it cost me $790.... the new TV (same model) even cheaper. All process took more than 10 days just to get an estimate :(((( Disrespectful Company!!! read more

I am terribly late submitting this review but wanted to again thank Sandra for her competent, cheerful service. This time she replaced a screen on my 65" Samsung that got broken while moving furniture around! We got a quick appt, she had the correct replacement and had it installed in under an hour, all the mess cleaned up and was on her way. She's a pleasure to work with. The price was right and I was happy to pay it! I'm glad to give her my highest recommendation. Thanks, Sandra! read more

Sandra replaced the main board on my Sony TV in under 2 hrs. She was persistent in checking on the back ordered part and kept me updated on timing. Sandra is very knowledgeable on Sony products and very thorough in her work. She also opened up on Saturday to accommodate my schedule. Excellent service and value! read more

Michael's Electronic's gets the job done! Sandra helped us with Samsung and repaired our TV. I was so impressed by her. Not only does she have a magnetic personality, but she's so professional and capable. I would definitely call them again. Thanks Michael's! read more

I love this place, Sandra fix my LG TV b replacing the back lights Now it looks like brand new Thanks a lot read more

Sandra was fantastic when I needed my Sony TV repaired recently. The part I needed was back ordered from the manufacturer so she found a used one for less money, came to my house and fixed it quickly and efficiently. This was not a simple fix and she diagnosed the problem correctly the first time and took great care in servicing my tv. I would recommend her for any and all electronic repairs. read more

Good service fast and reliable! Very recommended!! Fixed my television with in minutes.

Sandra and Michael Electronics Services are beyond great. Sandra and Monica came and fixed my LG TV and even helped put it back up on my tv stand. I would highly recommend them to my family and friends. read more

Sandra was helpful & pleasant to deal with. I brought in a used DVD player for testing and she was so willing to help out. She spent at least 10 minutes total testing it to assure me that it was in good condition. I offered to pay but she refused, much to my surprise. Now I finally found a great local electronic shop and the next item to bring in will be my daughter's laptop. read more

I never write reviews on YELP anymore, but I couldn't wait on this one. Sandra showed up exactly on time. Her personality was amazing. I felt like she was family before she left. But she did not leave until we were fully satisfied and comfortable with the TV she repaired. She stayed to answer all of our questions; and even left us with her secret guacamole recipe. Amazing Service. Amazing Person. read more

This team could not have been easier or more pleasurable to work with -- communication about my appointment was great, the appointment was exactly on time, and my TV's problems were quickly fixed. Would recommend them for any electronics issues. read more

I called multiple TV repair places to get my 2 year old flat panel fixed. Everyone of them just said it would be to expensive to fix and some even propositioned to buy my TV from me. Sandra at Michael Electronics took the time to inquire what was going on and walked me through how to get it fixed. I was able to get my TV fixed very quickly. I highly recommend Michael Electronics if you need your TV repaired. Thank You Sandra. read more

Having issues with my Samsung TV, This place is listed as a repair center. Arranged an in-house service call for 08 March 21, for between 1030 and 1130. Have texts to prove this. Sent text today to verify appointment. Now being told they will not be available until Tuesday, 09 March. Very bad form as my available time is limited. Will not be recommending this place to anyone....period. UPDATE: Offered to come to the house on Tuesday at around 5 pm. As I stated above my time is limited. Sent back to them "No. You had your chance to earn my business. " Their response back: "Haha. OK. Thanks. " Always good to laugh at someone disgruntled with your lack of service. read more

I cannot thank Sandra enough for fixing a couple of problems with my Samsung TV. First my tv just wouldn't turn on after a week of use and she promptly figured it out and I received a new replacement tv. Unfortunately this new tv had a defect and we didn't see it until that night. We had to go through Samsung again and they sent us a tech from a different company (they didn't do anything and just closed our repair ticket without looking). I knew Sandra was great, and so I called Samsung again and got her as the technician the second time. She is amazing. She called the same day and figured out what we needed. The next day she changed the tv panel and we didn't even have to deal with Samsung after that. She did it all!! She was so efficient and very knowledgeable! I am so glad I picked Michael electronics! I was already about to give up with getting our tv fixed because Samsung is not efficient, but Sandra made it all happen and it all worked out! Thank you again, you guys are great! read more

Awesome customer service. Knowledgeable and friendly. Very honest and reasonable prices. I would recommend them to my friends and family. TV repair. read more

I would give TEN stars if I could. Sandra was awesome - she is an authorized Samsung repair person- very professional and extremely nice and helpful. She diagnosed the problem, ordered the part and set up the appointment all in a very timely matter. She communicated every step of the way. Amazing customer service and knowledge of her services. (As a note, we were originally referred to Service Quick by Samsung - it is by far the worst company and customer service I have ever dealt with) We refused to deal with them and were so fortunate to be referred to Michael Electronics Services and Sandra. read more

Samsung sent Sandra and John to repair a new TV. The problem was correctly identified and fixed. Samsung tech support had failed to correctly diagnose this issue. Sandra and John nailed it. Very competent and super nice people. I highly recommend this business! read more

Michael electronic got my referral ticket from Samsung and texted me immediately with all the information I needed. Michael Electronic expedited getting the new panel for my TV, and called me the morning it arrived to see if I wanted to do an earlier appointment than scheduled since the part arrived early. I was SO happy with their service, especially how quickly they were to get the part and get to my house! Sandra was amazing and fixed my television in under an hour. She has the sweetest personality also which made the experience enjoyable to stay around and talk to her while she did the repair. Thank you!! read more

They fixed my TV so well that it works better than a brand new tv that I had purchased....So I returned the brand new tv to Best Buy and kept my old, now brand new TV!!!! The screen is now brighter and clearer than all of the new TVs I've seen. I'd recommend them over and over!!! Top notch customer service, integrity, and skill!!! read more

It's really sad that I have to write this Review. I, originally, used to take my computer to Hytek, but when they closed their business, I decided to give these guys a try, when they moved into the building. My computer was mess after I updated my Windows 10 for Microsoft Edge. My bookmarks, photos, and documents were missing. Also, I could not Pin anything to the Task Bar from the Start Menu. All this was explained to Jonathan. Jonathan worked on this for a few hours and I thought everything was fixed at the cost of $65; however, when I got home to check my bookmarks (he had set them up in a tab called "other bookmarks"), that tab disappeared. I don't feel this should have happened. I contacted Jonathan and explained what happened, and that, I STILL was unable to move items from my Start Menu and Pin them to my Taskbar, and explained to him that the Error tab was still there. He asked me to bring back my computer, which is extremely heavy and large, and originally wanted to charge me $65 MORE! I am retired and can't afford to keep forking out money, especially, when he acted, as if, my computer was fixed! He, then, dropped it down to $45! What!? I expected it to be completely fixed with the first charge, so I emailed him, again, to ask him if his work wasn't guaranteed!? It should have been NOTHING since I was told things were fixed. Hardly! I sent 3 emails to him and no reply to either of the emails. Now, this isn't the first time I've taken my computer to these people. It is run by a mother, Sandra, and her two sons, Jonathan and Michael. So, now, it looks like I will be looking for another computer business. :( I would sincerely like some recommendations with reasonable charges and in the town of Fairfield, CA. read more

Courteous, honest and professional all the way thru. Very impressed with the proprietor's breadth of knowledge, experience and expertise. Also grateful for the reasonable repair cost. Definitely will return for any future repair. read more

They're very nice people, but I wish I would've gotten more updates on what happened with the monitor I brought in. I'm sure they're extremely knowledgeable and good at what they usually work with, but with the monitor I brought in, I wish they would've just told me there was wasn't anything they could do from the start. They're reasonably priced though if you've got issues with other stuff. read more

My Samsung 75 inch TV broke down with black stripes. The entire process took a about 2 weeks due to ordering parts. They called the day before repair to make sure I am home. And on the day of repair, they texted twice to ensure arrival time. Then.... Sandra and Claudia came to the rescue. They are beautiful, funny, professional, and they smell good! The ladies hauled in a new 75 inch panel with movers cloth to protect my floor. Sandra kept a string of interesting conversations going while I watched nervously as my beloved 4K UHD TV being taken apart. 10 minutes later, the TV is back online with as good as new! Total time was about 20+ minutes. Now I will have to find more broken TVs in the house for Michael's angels to fix. read more

I had to have a Samsung TV warranty work to be done. Great, quick, responsive and excellent service!

Sandra is wonderful! I have a very busy schedule and she made time for me on her day off to get my tv fixed! It wasn't connecting to WiFi, and then she came and did her thing and magic! She also helped me hardwire the WiFi to the tv just to make sure it is really secure. She was very punctual and texted me constant updates, I really appreciate the great customer service! Thank you so much! read more

Sandra is the best! Very professional arrived on time and was responsive about setting up an appointment! Would recommend ask for Sandra she is awesome fixed my TV in minutes! read more

Great service. Great price. This is the place to get it done she came all the way to Stockton Ca.Thanks Sandra for fixing my Tv. read more

Michael Electronics Services - great deal on fixing my tv she came all the way to Stockton Ca. gave me a price to fix it. No hidden fees up front price. Thanks - Electronics Repair Near Me - Fairfield, California

My misfortune might have been loss of a complete system due to repair expense. My good fortune was to bring the system to Sandra at Michael Electronics Services. For a small charge and terrific discount on parts, my system is good as new. Afterwards, Sandra advised and showed me how to correctly hook up my Cable/TV, Surround-Sound, and Play Station System to work properly. I received a great price, excellent advise and teaching, and friendly service. Sandra shows you the "pro" in professional. read more

I highly recommend this place for Samsung TV repair. Mrs. Sandra was extremely knowledgeable and very NICE! I called three other places and they wanted to charge me $250 just to come out and look at the TV, not including labor. Michael Electronics is by far the BEST PRICE in TOWN. Not only did she replace the two swollen capacitors, she replaced two extra ones. I have another Samsung acting up and she gave me a quote right away, and I believe it was very reasonable, I just have to save some cash for it before I can get that TV fixed. I feel bad it took me this long to give her 5 stars, but I wanted to save the best for Last. Thank you Mrs. Sandra. Will give you a call soon for my 2nd TV! Also, she came to the House! read more

The owner at Michael Electronics is a thief and a fraud. Bought our TV parts on ebay and stole it and send back his old parts. As a business owner we would assume they would understand how tough it is especially during these hard covid times. Instead they took advantage of the system and stole from us. Very dishonest business. Please do not do business with these people. read more

I trust Michael's Electronics. We are developing a really good 'working' relationship over the years based on several problems with Samsung televisions. Sandra and Jonathan have been life savers for my mind and spirit regarding my televisions. When I did not know what to do they truly and fast alleviated my issues. This family have placed orders for new tv panels for me and even for new tv sets over the years. I could not be happier with this company! I believe you can trust Michael's Electronics and its owners. read more