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    Hunter J.

    Please avoid this guy at all cost My Experience: I came into the shop for a laptop repair (My Mac was running extremely slow) on April/10. I was told that a repair attempt would be made on my device and if he could not fix it. I would be refunded the total amount -$50 for his time/labor. He requested I paid half upfront in which I did and it would take no longer then the weekend to get it fixed. On April 20th he said my laptop was "done" and he just needed to run a few more test. I then could not get in contact with him for the next 3-4 weeks unless I physically came into the store and demanded a update on my laptop which he always gave me some bs excess like "I was with family" or " I had food poisoning" [screenshots also included]. After me constantly trying to get into contact with him and getting that same "I'll call you back in 15mins" I said I wanted to canceled my repair, and get my laptop and deposit back subtracting the 50 we originally agreed upon. He then said oh I can't do that because he already spend "so much money trying to fix my motherboard " and if I wanted my broken laptop back he wasn't giving me my deposit back. Now he's yelling and talking over me on the phone trying to tell me what do and don't know, calling me a a**hole for "blowing" up his phone and rushing him on the repair and doesn't "have" to give me a good deal. Meanwhile it's May 19th? Over a 5 weeks of when I first came in and more then 4 weeks from when he said it was finished? [also screenshots included below]. That same day he so conveniently found another problem with my laptop and said the case also needed to be replaced or else my laptop would still be broken and he would not refund me because the motherboard repair was "successful" . I said okay, I paid off the first item and requested he fix the second (This was my mistake but at the end of the day I just wanted a working laptop). So again we go through the same BS. "oh the parts on its way", "sorry the messed up in the mail and sent me the wrong one" blah blah blah. Finally I snap on him again and he conveniently had another unit that he'll swap the parts for. June 19th he finally says my laptop is fully working and ready to be picked up. I come in and within 3 minutes of me using it I could tell he did absolutely nothing, my computer was still running slow and running into the same errors/issues as when I first bought in. He took a look at it and said "oh the storage is bad". This dude had my laptop for 3 months didn't do anything because it only took about 5 minutes to come up with that (I did thoroughly explain the problem when I dropped it off the first time). He did absolutely nothing but took my money. So now to actually fix it he wants me to paid another 400/500 to do a motherboard swap. That's when I called him out and said I wasn't going to go do that. He then started preaching/yelling while he kept talking over me about how I don't know what I'm talking about. He eventually said he'll give me the refund that we originally agreed and he just needed the day to revert my laptop back to the condition I gave it to him, I said fine and I'll be there tomorrow. I call ahead, as usual no answer. He later sends a text saying that he's waiting on a response for a mother board replacement....when he said he was going to give me my laptop back in it's original state the day before. When I again said I want a refund he threw out some more pity and said he'll only do a partial refund and take $100 from the total I paid for his time and labor....which is crazy because if you ask me he didn't do anything besides brake my fans AND on top of that he originally said $50 at first. When I called him out on he responded with "take me to court". "I'm trying to save you from buying another 2k computer!!" "so you losing your own money through your own arrogance and pride." "i don't want to ask you again please. My time is priceless" ~ (but he couldn't spend 5 minutes to diagnose my laptop?) All the things he would say as I'm trying to request a refund. And I could go on and on. Extended note: I encourage you all (if you have the time) to look at some of the other negative reviews about this guy because they're all sound just about the same (they also have a ton of screenshots ect). Ps: This is just my take but some of the positive reviews sound kinda fake, kinda sound like they're doing advertising To the owner: I know you like to respond to these so please feel free to respond to this one as well. I have tons is video/evidence of you being a absolutely a**hole and contradicting yourself every step of the way. I would love to opportunity to shine some light on the situation and prove you undoubtably wrong with a audience to see it. Dudes shop is in Doral, Fl Shoutout to Kenneth the owner/scammer

    my broken screen :(
    Rachel D.

    I need a screen repair because my daughter decided to sit on my macbook pro :( . SMH ... i have a 2018 Macbook Pro so i know the screen would be super expensive. So after searching for places close to me i decided to try them out. He only charged $550 dollars to replace my screen. He had it done it about 3 Days after i dropped it off. I cant complain, the service was quick, the screen is new and amazing. I appreciate how friendly the staff was with me. Im back to work, Thank GOD! I make sure to put my laptop up around my 2 yr now.. smh.. Thanks for everything!

    Belen E.

    By far, the worst place you can possibly have your computer repaired. Kenneth is one of the biggest con artists in this planet. He kept my computer hostage for 8 months (I am sure he is going to come back with a nasty comment to downplay his wrongdoings). Nothing he says will amount to the disappointment and discouragement I have about all this mess. He even brings God into his lies which made me even angrier. How can a religious person take advantage of others and lie to them? That's a total contradiction. He is a sociopath unable to treat his clients with respect and consideration. I am presenting evidence where he tried to rip me off even more on top of what he already did. I had to bring the police over so that he actually gives me my computer back. He even wanted to charge me for "usage" of a broken computer he gave me as a temporary replacement because he wouldn't give me mine timely. When he couldn't do that, he fabricated an invoice (attached), little does he know I keep all my receipts and turned out he owed me and not the other way around. Of course, he refused to pay me. Whatever you do, DO NOT GO THERE. His place now is in Doral and he probably closed this "location" because of the reviews. He advertises computers on various places. The computer I had gotten from his previously also had issues and I had to send it to be repaired which he never wanted to pay me back even when he claims his computers come with "warranty". He is dishonest, disrespectful and incompetent. Stay very very far away.

    Nellie K.

    If you're looking for on time anything don't come here. He was even 40 mins late for an appointment he had already postponed an hour leaving me no choice but to sit in the parking lot waiting because the traffic in that area is a nightmare. The work was over a week later than promised with excuses for which he refused to allow verification. The work is adequate but my confidence level is low as the "new" screen is hardly any better than the one removed. Another customer turned up while I was waiting and as I waited even longer in his little shop, I witnessed two huge roaches in the office. I checked my equipment to make sure I was not transporting insect larvae. He gave me a case for my computer as a conciliatory gesture but I will never return even if the screen replaced fails. SINCE POSTING THIS HE HAS BEEN SENDING ME VULGAR MESSAGES AND ATTACKING MY CREDIBILITY. This man is unstable and I have had to block him from my phone today. AVOID AT ALL COSTS.

    My Mac after it was Fixed. Working Perfect like nothing Happened!
    Colin J.

    I recently went here to fix my 2015 model 15 inch MacBook Pro Retina. I spilled Water on the Keyboard and my Mac would no longer turn on nor take a charge. Last week I was looking for excellent place to find a repair without it costing me a arm and leg. I searched Google for this Place came up first. I called and spoke to Kenneth regarding fixing my Mac. He told me for complete refurbishment for my MacBook Pro would cost me $650 and he would replace any defective parts for this flat rate. It was amazing deal considering I would have to pay over $1000 to replace it with the manufacture to fix it. Fast Forward to Monday a week later. Kenneth told me the Mac was ready for pick up. When I got the Mac, I was told that my logic board and top case was replaced and I have Repair Warranty for 90 Days. Not only did my Mac work perfect, He also managed to back up my data for me before repair and had all my info back on my Mac like nothing happened. I can't complain on his service. Not only was it much more economical on price but also the data transfer was deal sealer for me. I appreciate his work and I will recommend him for any repair on a Mac. My Mac works like I never damaged it. I now have a new repair guy I can't trust and refer my family and friends too. After getting burned in the past, finding someone trustworthy to repair a $2500 laptop is hard. I love my working Mac and very happy with the service provided. If you need your Mac fixed, give Kenneth a Try. I did and you won't regret it if give them a chance either. Thank God there is still Good people that do good work.

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    6 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    Kenneth R.

    Thank you for my first review. God Bless and hope to see you again.

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    9 years ago

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    9 years ago

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