I learned about Kreiss from a designer friend who swore they make the most comfortable and quality…read moresofa you can buy. I have been in the market for a replacement of my RH sofa that I have been unhappy with since the day it was delivered, and am so happy I discovered this amazing gem! From the minute I stepped in the showroom, the team's professionalism and passion for quality furniture was apparent. The showroom itself is stunning, and you can tell they take a lot of pride in the craftsmanship of each piece. I could not be more thrilled with how my sofa turned out and it immediately became the centerpiece of our home, everyone who comes over asks where it's from. Thank you Kreiss!

Customer service responded and clarified the misunderstanding. I was satisfied with the outcome and…read morewill continue to work with Kreiss.

Good and honest company. I sent them a photo of my tenants damaged carpet and Melrose Carpet…read moreinformed me it was not repairable. They were 100% transparent and honest.

Really happy with our our new area rug. Good quality, reasonable price, and went out of their way…read moreto make and deliver it on short notice during the corwded holiday season. Isac was help and straightfoward. My only nit is their store is a bit disorganized - but hey - that is part of the charn of a long standing local business. Overall, extremely pleased and highly recommend. Support local businesses!

UPDATE: There were communication problems and a resistance to solving my problem that ONE employee…read moretook upon themselves to resist. But when LUIS, one of the family owners, got word and took over... I could not be happier with the outcome. As a business owner I KNOW beyond ALL DOUBT that you CANNOT have a flawless experience every time NO MATTER HOW MUCH YOU WANT IT. The truth of a great business is HOW you handle the bad experiences and make good on your commitment. Not everyone can be made happy but the important part is that you know you did what was right. They DID WHAT WAS RIGHT and THEN SOME MORE and for that they get all the respect and appreciation I can share with another business owner. Short version of the long story IF you are still reading. They sent me a GLORIOUS art piece for my office. It ended up TOO BIG to get down the hall despite all my planning (entirely my fault) so I had to hire a contractor to take a window out, get it through the window and reinstall. That took weeks after delivery. BUT a few weeks later I am sitting on my couch and my friend declares "shit, it's already torn!". Not quite right, it had an unseen seam, hidden in the pleat. Every time you sat on it, it spread and showed the batting. For WEEKS I fought with staff about it being addressed. They offered solutions then retracted them as not being achievable. Each time we discussed one thing the employee ghosted me for weeks. When the owner took over, he accepted no excuses, owned the problem and dealt with the employee. Then he arranges to ENTIRELY REMAKE the couch to an EVEN BETTER OUTCOME (and I am sure at some significant expense). I had to hire a contractor again to get the old one out (my expense agreeably because THAT was my error not theirs), but he covered all the return shipping, REDESIGNED the entire couch to better specs both for my own staure (made it a bit shorter and a bit less deep, NOT and easy redesign for a mid-century piece like this), made the fusion removable to ensure heirloom longevity and the ability to reupholster in the future, gave me a batting/fill upgrade, changed out the leather to an upgrade, AND stayed on top of communication with me the whole time. 100% satisfied and then some. Many thanks guys. In terms of spending money with a company... I would do it again for sure when I am ready.

I really enjoyed working with West coast modern.I ordered the…read more wood rail sofa chaise ,Luis was a pleasure to work with helping me choose the exact yellow velvet I was looking for! I live in Florida and Luis guided me through the shipping process and it actually arrived early! I will be ordering from them again soon!

I have worked with this Lester Carpets for 20 years. They are a great family-owned company who put…read moreextra effort into all their projects. As an interior designer, it is extremely important that I receive top-notch service./ My clients expect that of me and I expect this from Lester. And I get it. Great work Lester Carpets. Sandra Costa Houzz.com/PRO/SANDRACOSTA.COM

This is a longtime company in the Beverly Grove/Hancok Park area. We used them many many years and…read morejust bought a rug from them now. They've alwasy been great! Ryan is wonderful to deal with, as is everyone there. Great communication, excellent selection and the people are so nice and respectful.

Designer's Choice Drapery did a fantastic job on my custom linen drapes. Shawn was a pleasure to…read morework with, the price was unbeatable, and the installation was very professional. I'm so happy with my drapes and the shop. Highly recommend!

Designer's Choice Drapery is definitely the custom curtain place to go. Being in the business for…read moreover 40 years, Shawn is a down to earth guy who does not play with words. He is kind, and matter of fact. Shawn explains himself very clearly on what will and will not work. Once you tell him what you are looking for, "Bam", he takes you to the material that you were looking for. We had beautiful curtains made with connecting sheers. The business is DTLA and only minutes from most. Our living room looks very royal and regal. We also had pillows made for the couch to match the curtains. We just got our curtains made in mid October, and have already recommended several friends to buy from Shawn and Designer's Choice Drapery.

I was looking for a good upholsterer for my mid century chaise. I reached out via their website and…read moregot a response the next day. Nicholas helped me choose a beautiful persimmon linen, placed my order, paid online. 6 weeks before the estimated completion date, a very nice woman named Tammy reached out to schedule a pickup, and 6 weeks later it was delivered to my door. It's absolutely beautiful and everyone who comes over makes a comment. I was so impressed I worked with Nicholas to order some sheers and over drapes for 2 of my guest rooms. They are medium sized private business, so there were some quirks. I'd place them somewhere between an Amazon and a mom and pop shop. But I love supporting local and small places rather than the shade store, which btw was way more expensive than Valley Drapery. Customer service amazing and the finished craft and work amazing!!!!!!'

rude rude rude Never called back -…read more We're very impolite over the phone They wanted Me to do my own measuring- Plenty of reputable decorative services that want your business

I can't say enough good things about these people. I had a very unique request from one of my…read morecustomers, I'm a sign professional and don't typically build displays. From start to finish, the team at AE Plastics made me feel like my project was important. It took a lot of stress off my shoulders, and at a couple times I needed to add to the order, they were rapid fast with the turnaround, and the price was very reasonable compared to a distributor I use near my house. I will absolutely be working with these guys in the future, you're in good hands here.

I had this pieces sitting in my closet for years and decided to get her framed. Luis and Kayla…read moreexceeded my expectations only regret is not doing it sooner !!! Thank you guys again, it came out perfect !

Was referred by a friend. After over 10 years trying to find a solution for my 100 year old…read morewindows, and what I found is not only super over the top expensive, it was impossible to try to plan to do all my 23 windows. I found John and Tex Depots. So grateful. Did on a reasonable time, ALL 23 Windows!!! Quality work, quality materials. I did do basic white and off-white, but I got a combo of dark out shades and drapes. It has plussed up home. Also, John is kind, he's trustworthy, no sales, and his installer, William, what a hoot - he's a character and sings. Goes to show he enjoys his work and is good at it. Don't hesitate. Best in town.

I found great linen curtains for my house. They were $20 each but are comparable to those you can…read moreget from the expensive brand name stores. The owner was very nice and helpful