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West Coast Modern

4.5 (69 reviews)
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Updated 2 months ago

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Services - West Coast Modern

Furniture reupholstering

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Poor craftsmanship for an almost $7K couch. Seller unresponsive

Would I recommend them? Well lets say a FEW things... Contacted them on ETSY and they were SUPER FAST to send me a payment invoice for an $6K couch in April with a 6 week turn... VERY QUICK to insist on billing me OUTSIDE OF ETSY and cutting them out of their part in the sale too! But once I paid for the couch IN FULL and they STOLE from their ETSY PARTNER... nothing else was a priority. they didn't even communicate or start on my order for nearly 18 weeks and it only happened because of dozens of calls, emails and Etsy messages that mostly went ignored... It's slightly longer and wider than expected so I then could not get it down my hallway. This is a minor problem and I don't hold them too responsible for this but would have been nice to NOT have to hire a contractor to take out and put back in my window to get it in my office... but none the less, gorgeous piece, very nice, comfy... except after a week or three of light use... they made the couch out of multiple leather pieces instead of one (as communicated) and they hid the cut in a pleat with very poor craftsmanship because it isn't overlapped enough and when you sit the pleat opens to expose the couch batting. I DID NOT pay "poor-craftsmanship-on-10%-of-the-product-pricing". nor did I pay "we-don't-deliver-until-you-badger-us-to-death" pricing. Nor did I pay "we-promised-6-to-7-weeks-but-23-should-be-fine-stop-complaining" prices. Nor did I pay "we-don't-respond-to-product-quality-issues-and-you-will-have-to-just-keep-emailing-and-calling-till-we-cave" prices. So in summary... NO... NO I WOULD NOT RECOMMEND. Unethical, inconsiderate, bad communicators, do not respect you as a client, and an US-FIRST mentality for fairly luxury priced items. I lost double the value of the couch in my time and irritation easily.

Nicholas L.

I'm so happy with my Sofa. It's incredible. The quality is amazing. The fabric is beautiful and they were so nice and accommodating. I couldn't be happier. I recommend this place highly five stars all the way.

custom vanity (countertop sourced separately)
kim p.

We have ordered a vanity, tv console, coffee table, retro fireplace and some home decor pieces from the store and the quality of furniture is excellent. WC has surpassed stores that I've previously used such as Ballard Design, West Elm, Crate & Barrel etc. Overall, WC pricing was very fair, for better custom pieces for our home.

Jasmine S.

Gorgeous store full of amazing staff and a beautiful puppy by the door. A mid century lover's dream. This place is full of art, vintage and new furniture. So many great pieces to look at, honestly the showroom itself is beautiful even if you aren't buying anything.

Truck that ran me off the road then skoffed
Mike M.

My complaint doesn't pertain to the quality or style of furniture they offer - but the movers working for this company are undeniably dangerous. One of their drivers purposely accelerated while I was merging onto the freeway forcing me off the 210/ 124 freeway in Pasadena - when I caught up to the truck to read the name of the company - both the driver and passenger were in hysterics, laughing at my near fatality.

Gorgeous, just absolutely a room stunner.
Sev C.

We had the best experience working and purchasing from West Coast Modern. Luis the owner, is so personable and helpful in choosing the right furniture for the right spaces. I went in person and Luis and his team spent as much time as I needed to make our decisions for our new office space. Super knowledgeable in furniture design and it shows in his work. Their customer service and the craftsmanship are unmatched. I can't say enough about this family owned business. Even in these times of Covid where everyone's lead and fabrication times are hard to work with, they were able to work with our schedules and timelines. Oliver and Alex delivered our custom bookcases and custom couch and took their time to set up and polish the wood, and really went beyond with their customer service. On time, super friendly, helpful and just great people! They even provided us with furniture floor protectors. The design and quality of the items are seriously top notch. What a great experience, we love our new pieces. We looked all over California for custom pieces for our new offices and we are beyond thrilled that we went with West Coast Modern. We will be ordering more and can't wait to see more is in store as they do exact replicas. A family business I will be using in commercial spaces as well as my own home! Thank you, Luis and team!!!

Sara D.

I've driven by this store a million times and always admired the furniture outside. When I was looking to remodel my den, I saw this console table outside of the store one day and went into inquire for details. They were able to make it a custom size for my room with matching floating bookshelves. I love how it all came out. The table is really beautiful. They even deliver locally!

10'x10' curved sectional with chaise.

Great business for mid-mod furniture. Custom built to the exact size we wanted. Very high quality.

Keely K.

My custom made sectional turned out beautifully!!!! I made several changes to their standard design and their craftsmanship is exceptional!! Thanks Luis!!

After seeing their furniture designs on-line ie. Chairish, Etsy and Urban Americana, I travelled into LA and purchased a custom "Pearsall" sofa. The store has one of every furniture style in stock to see/feel. They let me wander through the store, sitting in chairs and on sofas, but did not breath down my neck. When I asked a question they were available in a second. They suggested a fabric which has been perfect. This was during the pandemic and construction/delivery was 8 weeks. I'm very happy with my purchase and plan on returning to the store to purchase another custom piece.

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2 years ago

Great. Love my sectional sofa. Got delivery really quick! Would order more from here.

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2 years ago

Did a great job refinishing my MCM slatted bench. Best quote I was given. Repaired a wobbly leg at no extra cost. Thank you!

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Ask the Community - West Coast Modern

Review Highlights - West Coast Modern

Luis and his father gave us excellent custom service when we came in to find a specific table for our dining room.

Mentioned in 12 reviews

Read more highlights

LA Furniture Store - Design Center

LA Furniture Store - Design Center

(380 reviews)

$$

Excellent selection of quality furniture and bedding, professional and friendly sales people and a…read moregreat value to quality for the price. We looked at several furniture stores and went to LA Furniture Store and Design Center based on the outstanding customer reviews. We were looking for a mid-end sofa recliner and found exactly what we wanted: A quality piece of furniture, firm and comfortable, with a durable leather covering and backed by a good company. Phillip, our sales person, introduced himself as we entered and informed us about the sale prices and the layout of the store. He allowed us to browse, uninterrupted and was available to answer any questions that we had. He made the buying process very relaxed and convenient. We wanted to think about the purchase so we called back the next day and Phillip assisted us with placing our order online. The process was secure and convenient as they use a secure link to provide credit card information. Phillip kept in contact with us throughout this process and confirmed each step, which was reassuring. We highly recommend LA Furniture Store and Design Center based on our exceptional experience.

All pieces bought were badly damaged. Took photos and videos and sent to customers service and they…read morewere not only rude kept telling me to take videos and pictures by keeping furniture together. Kept denying refund. Store agents showed utter disregard to respect and said they won't refund and don't care how I handled the issue. Never buying anything from them again. I had to pay extra to get the furniture removed from my apartment since it was completely damaged.

Joybird Downtown Los Angeles

Joybird Downtown Los Angeles

(81 reviews)

Downtown

My wife and I had an amazing experience at the Joybird showroom in Downtown LA thanks to Jazmine…read moreRenteria! We were in the market for a new couch for our home after returning one from another store that just didn't work out. Jazmine was incredibly kind, patient, and knowledgeable. She walked us through all the different styles and fabrics, explained what would be best for easy cleaning, pet-friendly living, and even gave tips on colors that help hide fur (huge plus for dog owners like us!). We visited twice before making a decision, and Jazmine never rushed us--she made the whole process stress-free and enjoyable. We ended up choosing the Bryant Petite Modular Sectional in Royale Sage, and it's absolutely perfect for our space and lifestyle. If you're looking for great furniture and even better customer service, definitely check out Joybird Downtown LA and ask for Jazmine. She made the experience amazing!

Free 2 hr parking in the ROW DTLA lot!…read more I am currently in the market for a couch and had come across Joybird ads online, so I was excited to see a showroom in LA. The store is quite expansive with many different models on display. I shared my preferences with one of the associates, Kayla, (sizing/firmness/seat depth) and she was very kind to show me models that fit the criteria. At the end of my visit, Kayla provided some fabric swatches and emailed links to the couches I had expressed interest in. Overall, I enjoyed my experience here and would recommend checking out Joybird if your budget allows!

Sofa Club - I am very happy with my new couch!  Thank you Sofa club for making my custom made creation for my living room

Sofa Club

(1k reviews)

$$

Rancho Park

I had a custom-made sofa with the sofa sleeper bed installed in it. My son and I designed it. I let…read moremy son pick the materials. We are very pleased with the sofa. It is a sofa with a chaise. The couch is now about six years old and we still love it. The sofa we made in 2019 gets more than 10 out of 10 stars. Everyone who comes over or falls in love with it. More recently, I came in last week to help my nephew pick out a sofa. The owner she's really awesome. She offered us a really good deal on one that was already there. But we could not fit it in my nephew's apartment. So we decided to custom make one. We couldn't be happier with the result of our design. We just submitted it. She made some recommendations to make sure that it sits well and feels well. We should have it in a couple of weeks.

I am overjoyed with my new sofa and my whole experience with Sofa Club. The owners are such a kind…read moreand helpful couple, and they helped me design my dream couch. I've been wanting to purchase a new couch for years, but I could never find what I was looking for. Not only that, but there are so many online sites with couches that I can't see in person, let alone sit on and feel the fabric. After searching for months online, I finally found Sofa Club through Yelp. I showed up once and talked to the owner. She helped me think about dimensions, material, color, etc. I went home and did some measurements in my home and came back a few weeks later to design it in person with her. I sat on couches, felt different materials, and found the most beautiful fabric on one of their swatches. It only took 8 days to create and deliver my couch. It's incredibly comfortable, I love the style, fabric and color. And it was a little over 2k, which I think is perfectly reasonable for the quality, materials and care that went into making this couch. Sofa Club, Thank you so much for making my sofa dreams come true!

West Coast Modern - reupholstery - Updated May 2026

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