VERY happy with our custom patio blinds from LA Custom Blinds! We lived without covers on our bedroom patio doors for 6 months looking for the perfect solution. Finally called LACB and they came out, showed us several options, and gave is a great price on motorized shades! Scheduled install for roughly 2 weeks later and now we can't believe we waited so long to call them. Install was a breeze too. Couldn't be happier! read more

The sales representative was definitely a good salesman. We have four windows that provide light to a room with a 25 foot ceiling. The windows are six feet tall and about 39" wide. He showed us what they had and explained that they are adjusted remotely so they'd be perfect for what we needed. We agreed. Of course the installation took twice what was advertised, but even worse the installer was surprised how high up he was going to have to climb to install them. He dropped one and broke it then installed it anyway (he promised to order a new one as soon as he returned to the shop, but that never happened) and he installed them wrong. The motors were supposed to be hidden between the window and the blind, but the people who measured, measured wrong so the motors are above the window, with wires hanging down. After the job was completed he handed me a small white box with wires hanging out of it. I asked him what it was for and he said that every six months I was going to have to climb a ladder to that height and recharge the batteries. I was surprised. No one explained that to me before and I would have found a better solution if they had. I immediately contacted the sales rep even before the installer left and told him that was unacceptable. He promised to get back to me which he did several times without being able to resolve the problem. Finally a manager got involved and I told him I wanted a refund. Of course they refused. I simply cannot climb a ladder that high four times every six months. It turns out that in addition to the inconvenience of climbing a ladder that high it takes about nine hours to recharge each battery. In addition to that I have to move a grand piano each time and the sales rep knew about it the whole time. The manager proposed several 'solutions' that were equally unacceptable. The result was they didn't budge. We ended up in small claims court. Court ordered mediation didn't go well. Their offer was to fix the broken unit if we agreed to pay the balance of the cost of the unit and installation and they'd provide a slight discount for the inconvenience. That didn't address the issue we were discussing so we set a court date. We showed up, but they didn't. We explained the situation to the judge, displaying photographs of the room and the windows and she said, "that is awfully high up." The result was that we won the case. The judge ordered a complete refund plus court costs. If they don't pay up as ordered I'll be posting this on Instragram with photos and a video reenactment (the installer dropped the unit 25 feet to the ground because he almost fell off his ladder), and no, I won't be climbing up there for the reenactment). They should have disclosed the potential danger that would be caused by the necessity of maintaining their product so often at that height. This was a major inconvenience and it could have been avoided by simply mentioning that it was impractical for our needs. read more

Our skyline shade was installed four months after the original date we were given, and we constantly had to follow up just to get updates. The customer service representatives were unable to resolve issues and could only take down information, which meant we repeatedly had to request a manager. Even then, it took a long time to receive a callback. To make matters worse, the original order was ordered incorrectly by the design consultant, causing additional delays. Overall, the entire process was frustrating and poorly managed. Horrible customer service, do not recommend. read more

I ordered my blinds on December 5th. Almost $4k for wood shutters for 4 windows. I wasn't told it takes 6 weeks. I was told I would get a tax credit as well - not true per my accountant. 6 weeks later end of January they are installed incorrectly- shutters don't close, some of the slats are broken. The 50/50 split which is the reason I purchased shutters over fabric blinds is a 90/10 split. Who would ask for only 2 slats to open/close independently from the rest of the shutters?! Now I have been waiting for 2 more months (for the items to be ordered - thought they were made here in LA?!) and they just called at 3:05 pm to cancel my 3 -5 appointment today!!! After I left work to ensure I was here for the installation!!! Now I have to wait another week. I am so upset with the customer service with this company! Here is hoping I get my blinds correctly installed in a week.....but I am not confident. Update: i'm putting this to one star for quality. The new shutters were finally installed yesterday after months of waiting and when I closed them last night, this is the first thing I see a chip in the middle of the shutters in the middle of my living room, which are so visible. I've reached out to see how quickly they can fix this. Please note my understanding is that these shutters are not made locally. Which was the whole reason I went with this company. read more

See all

I feel like this is an exceptional company. Great price for a stellar product. I would highly recommend LA Custom Blinds to everyone!

Did LA custom did a good job? Ultimately yes. But it took almost 5 months for 11 windows and 3 arches to be completed, including 3 remeasures of the 3 window arches over a total of 4 visits. A couple of the window Blinds were measured too wide on one window, but luckily we were able to swap it to another window that somehow worked AND it was a window that i would rarely open. But mechanical quality and blinds quality are good, and the Day-night blinds have us the best of both worlds with sheer and blackouts in one unit. Those are terrific! Penny helped us out with getting a good deal overall. It's just when the order is placed that things fell through the cracks and we practically went through the entire summer without finishing all the windows. read more

See all

I had a great experience from the consultant team to installation and customer care afterwards. LA Custom Blinds provided plenty of options for me to choose from. They also gave me different mounting options as well so I could choose what best fit my windows and home. I initially purchased 18 shades with 8 being motorized. Then a year later I decided to put motors on the remaining shades. I love that I can control them from my phone or using a remote. The app allows me to group by location, set up automations and more. It also connects to my Google home and I have the same capabilities there too. I also want to mention that the battery on the motor lasts for several months for me and I have each blind set to open and close everyday. LA Custom Blinds pricing was reasonable for me and the quality is still very high. I shopped around so I can definitely attest to that. read more

LA Custom Blinds - Shades & Blinds Near Me - Los Angeles, California

See all

I love my new window blinds, we had just remodeled our kitchen and the last thing we needed was some blinds, I called to schedule for an estimate and I kid you not Katty came within two days she did some measuring and then sat down with us and went over different kinds of blinds, I told her what our needs were and she recommended the roll up easy to clean blinds which I am so happy we went with it, our blinds were installed the following week, Carlos was our installer and he was very good he explained in details how to use the blinds, I had trouble reaching the chain to pull up the blinds and vice versa so he suggested that we get the remote blinds it was an easy install did not have to get other blinds which I thought was cool, he put in the notes for the remote and I called Katty to order the remote blinds we got it installed and I couldn't be more happy I love it, I highly recommend this company, they have great customer service, I forgot to mention I requested Carlos again, he's very patient and kind, as far as the blinds goes they are very durable and good quality they block out 99% of the sun, the nice thing is you can't see in but you can see a little out which is nice it has passed the test as far as blocking the sun, we get very strong sun from our front kitchen window and I have to say it does a good job blocking the sun, the price was good for the type of blinds we chose, In the future we plan on replacing the blinds in our other rooms, we would definitely use LA custom blinds again, thank you again Katty, Barry, Carlos and his assistant and to all office staff Rosa read more

See all

I ordered two motorized sun shades for large windows that get way too much sun. The salesman was friendly and not pushy. The installation crew was courteous and professional. Initially, the power cord was over-long and had to be bundled. I was unhappy with how that looked and they were able to fix it on-site. The shades are very nice and function as they should. We are very happy. read more

LA Custom Blinds offers prompt scheduling, coupled with knowledgeable installers. We shopped around and found that LA Custom Blinds is a great value. From the initial measurement of our windows to syncing the blinds to our iPhone app, it was a smooth process. We recommend LA Custom Blinds for your automated blinds needs! read more

LA Custom Blinds - Automated blinds installed by LA Custom Blinds - Shades & Blinds Near Me - Los Angeles, California

I recently remodeled a home in Old Towne Orange and added some motorized shades in my living room and some draw string shades in my bedroom. The shades are beautiful and it's so nice to be able to push the button and have instant privacy and peace. The service, the guidance and options were super good. The installation was professional and looks great. In fact I am planning to order more soon. read more

See all

We did a face lift to my townhome and got a few estimates for zebra blinds. Decided to go with LA Custom Blinds because of their personal service they gave me. They worked with my budget and were professional and on time to their appointments with me. After the order was finalized, they brought in the installers to double verify the measurements which gave me a peace of mind knowing that they will make that extra effort to be sure that there was no error in the sizes. Bill came with all the samples to give me options and even went further when asked if his opinion, to give me an honest thought. I'm sure glad he did because all his suggestions made the whole job look amazing. The installers were great at communicating with me from confirmation to ETA to installing professionally and quickly. At the end I needed to pay the other half of the charges. Barry (the owner) reached out to me to see how the whole process went and to make sure I was happy. Where do you find that kind of service nowadays? I will definitely reach out to LA Custom Blinds for future needs. Highly recommend this company for any of your window covering nee read more

See all

I bought a custom blind that was installed and fell off about 2 weeks later, literally fell off the home and on to the ground. I called, no return call, I sent an email, no response, went on their website and texted what said that they normally respond within minutes, several hours later, no response. This may be the worse service I have ever experienced, sadly, I was getting ready to refer them to friends and family, not now, NEVER. Sadly, YELP required at least a 1 star, I would have given zero stars read more

LA Custom Blinds - My custom blind after it fell off. - Shades & Blinds Near Me - Los Angeles, California

I received a great price after comparing four different companies. The entire team was great from start to finish. From our first meeting with the salesperson to working through a few follow-up items, everything was handled professionally. Barry, the owner, was very involved, Erika stayed in touch until all issues were fully resolved, and the service team arrived on time and treated our property with respect. I highly recommend them! read more

See all

found LA Custom Blinds by accident on Google and I'm glad that I did so John came and measured my living area. We went through color swatches he was Extremely professional and provided me with every option possible. I went ahead and went with the motorized blinds. They look wonderful I upgraded from What I had and wow, what a Difference it made. Before I decided to go with LA Custom Blinds, I did get three quotes Barry and John provided me with the best price and 10 year warranty. No, the company can top what they offered me. Couple weeks down the road I went ahead and got my business done by LA Custom Blinds and now I called him to finish up the master bedroom in my room room. I will for sure recommend all my friends and families to do business for this company not only are they professional the prices are Beyond amazing and the quality and warranty is top-notch. read more

LA Custom Blinds - Shades & Blinds Near Me - Los Angeles, California

See all

I'll begin at the beginning. I'm very much into how a company markets itself and LACB nailed it! Facebook, flawless. Then the sales visit and quoting; Noe came by and in addition to the quote, gave us confidence in the company. We purchased and our shades were delivered and installed on time and perfectly by Oscar. We love the finished product and obviously recommend LACB strongly! read more

LA Custom Blinds - Daytime view - Shades & Blinds Near Me - Los Angeles, California

See all

LA Custom Blinds staff made the whole experience a breeze. They were helpful, patient with our needs, responsive when we had questions. read more

See all

The quality of the shutters instantly upgraded my home! I absolutely love them! Con-being able to schedule the installation was difficult. They are hard to get a hold of. read more

I recommend LA Custom Blinds. Consultation appointment was scheduled quickly and was informative. Usually don't pull trigger on such purchases quickly, but Charlotte did a great job with Q/A and we liked the product. All that said, the price was competitively less than other options considered. Install day came and there were no surprises. We are over the top thrilled with the addition to our home and loving the functionality of blinds that work with motors and can be ran from phone. Not sure how something with such a rich feel is accomplished at this price point, but LA Custom Blinds makes it happen. Shout out to Melissa who also ensured delivery and satisfaction during the manufacturing process. read more

See all

Great experience!!! They look amazing in our home. Fantastic customer service and from start to finish they did a terrific job. Installation went quick and looks perfect. I highly recommend. read more

I had an excellent experience working with Kevin and Barry at LA Custom Blinds. From start to finish, the process was seamless, professional, and honestly exceeded expectations. Kevin was incredibly knowledgeable and patient, walking me through different options and helping me choose the perfect blinds to match both the style and functionality I was looking for. The team was just as great--responsive, detail-oriented, and made sure everything was measured and installed perfectly. Installation did take a few weeks and measurements had to be done multiple times but I was okay with it The quality of the blinds is good, the installation was clean , and the overall customer service was nice. You can tell they truly care about their work and their clients. If you're looking for custom blinds and want a team that's reliable, honest, and easy to work with. read more

Everything was seamless, from Mike coming out to spec and design, to Jose installing in less than 30 minutes. Highly recommend LA custom blinds. read more

Finally got my refund today. I would not recommend this company unless you personally know someone who ordered from them and saw the product. I don't think it is right for them to ask for more than 10% of the total price and require the final payment after product is made and before installation is scheduled. There are so many complaints about them overcharging upfront before the products are installed. People nervous that they miss their scheduled installation after paying and having to wait in anxiety. This should never happen!!! *** In CA you pay only 10% and you pay the rest after installation! I didn't find this out until after this happened to me.*** read more

LA Custom Blinds - Shades & Blinds Near Me - Los Angeles, California

Excellent service and attention to detail from the beginning (samples to the home) to the measuring step to the manufacturing and installation. Everything was wonderful. I really enjoyed the design advice/suggestions from the at-home visit steering me in the right direction. The price was a little higher than others but I liked knowing it was helping workers right here in SoCal and its a family business. Fast turnaround and fast installation! read more

LA Custom Blinds - new light filtering roller blinds (3) - Shades & Blinds Near Me - Los Angeles, California

After doing a few rooms with a competitor the competitor delayed doing the next half of blinds stating out of stock. After waiting a month, they said to wait even more weeks due to another delay. I cancelled that order and bought from LA Custom Blinds who had everything installed the following week. They were competitive and performed as they said they would. read more

okay so I actually got my entire home from LA Custom Blinds & Shutters. initially, I thought I was compromising on Quality because there are so many blind companies out but when I and kept an open mind, I had a representative come to my home and every has a different style and clients customers needs and their so the rep went above and beyond in explaining what will suit the best but ultimately it was my decision what I wanted was also within my budget that I could actually . I have no doubts about what LA Custom blind does in their expanding I think that the blinds look beautiful and I'm not gonna say everything is perfect but if you are getting shutters in my case, I got shutters it requires a routine basically cleaning up the dust so you can maintain your but I think LA Custom Blinds is definitely within my suits my home really well and most of all the variety of colors and you want. You'll get that all within the budget so I didn't actually spend and thousands of dollars but I broke even between where I think I could afford and was able to really get what I want so take your time and LA Custom Blinds is truly the way to go. I'm really I found like a needle in a haystack with LA Custom Blinds so a proud owner of these shutters that I installed and no doubt all hands down for this for this company go for it. Call their rep and get some suggestions if you really require new they great blinds, and and shutter so go forward. They are ready have a budget friendly and they took my first initial payment 50% and then 50% later after it worked out great all right good luck and I hope that you got something out of it. read more

We had a fantastic experience with L.A. Custom Blinds from start to finish. From the moment Kevin, their company rep, came to our home to take measurements, the entire process was easy, fun, and completely professional--honestly, smoother than most dinner reservations in L.A. We needed total blackout blinds for our office (because apparently productivity improves when you can't see the sun tempting you outside), but we also wanted them to look stylish. L.A. Custom Blinds nailed it. Our ecru blackout cellular shades are beautiful, easy to operate, and clearly well made. They look so good, we almost forget they're there... which is kind of the point. The 10-year guarantee gave us real peace of mind that we made the right call. And as people who definitely did their homework, we can say they also beat the lowest bid we got from Lowe's--which made the decision even easier. All in all, a rare combination: great product, great price, and a genuinely enjoyable process. Highly recommend. read more

The service was empirical. From looking at all the different swatches, the measurements of the windows to the installation. The people are so nice & personable. We are even now going to have them do our bedrooms. I highly recommend them. read more

After an exhaustive search for someone to install some shade and blackout shades, I selected LA custom Blinds. They appeared to have the best selection and best price. Throughout the entire process, blind selection, for color and type, secondary measurements and installation Everyone was knowledgeable, courteous, prompt, and helpful. In a short time installation day arrived, and all of my blinds both motorized and manual were very quickly and professionally installed.. all of that was great. Better still was the post installation follow -up the blinds needed a little adjustment. I wanted another installation and there were some small things, but they were promptly taken care of. I have to call out Carlos who was extremely helpful and responded rapidly. My wife and I are very happy with the final finished product thank you LA Blinds. read more

They did an amazing job on my blinds. I had a very large window and was told by other companies it would have to be a split blind. La Custom Blinds not only provided the large size to fit my window but they were quick to install after sizing the window. I highly recommend them. read more

Cancelled twice on install date. LM with owner, never heard back. Product got installed and few hours doesn't work. Now dealing with support with schedule date. Waiting! read more

Quality Product, Quality Service, Quality Customer Service Experience! From the beginning design phase to the installation phase the entire team was knowledgeable and professional. Kept me informed of each phase. The product is of high quality and looks great! Thank you! read more

LA Custom Blinds - Light Filtering Roll Up Shades - Shades & Blinds Near Me - Los Angeles, California

Great blinds with great service, including a home visit and installation included in the price. I've purchased from LA Custom Blinds twice. One thing that really stands out is that they quickly scheduled a follow-up appointment when I had an issue after the installation. Also, I live in dtla and like supporting local businesses. Pro tip, take advantage of the great BOGO (buy one, get one) offer, when available. read more

We love our curtains from LA Custom blinds. The whole team was wonderful from start to finish. We had to wait a bit longer because of the holiday, but it was well worth it! The curtains a really heavy duty and should last a very long time. We got a liner in ours and they're so nice. You can't see through the curtains at all. Perfect for night time when the lights are on in the house. The texture of the curtains are top notch! Tomorrow we're having them come back out and we're going to put up a new curtain rod. Our old one broke so needs replacement now. Hoping for the best. Highly recommend this company if you want quality curtains in your home. Good value for the money. read more

LA Custom Blinds - This is one panel of our curtains with liner. - Shades & Blinds Near Me - Los Angeles, California

The team at LA custom blinds were amazing. I had them install blinds in 5 windows and my sliding door. They are absolutely beautiful and are so easy to operate. The installer was extremely neat and walked me through how to charge and use them. I highly recommend them to come and install blinds for anyone interested. So so happy with them. read more

Firstly, I love my new Blinds, they are a great addition to my home. More than that is the service. They came to my home and were not a hard sell, they really cared about my needs and considered my limitations. They had several options to choose from. I would highly recommend using this company, their professional and they're fast. read more

LA Custom Blinds - Shade - Shades & Blinds Near Me - Los Angeles, California

See all

We had a great experience with LA Custom Blinds from start to finish. Jay was our salesperson and he was knowledgeable, responsive, and easy to work with throughout the entire process. We purchased electronic blinds for a sliding glass door in our primary bedroom and a pull-down blind for another room, and we couldn't be happier with the result. The quality of the blinds is excellent -- they look beautiful, operate smoothly, and feel very well made. What really stood out was the value. The pricing felt fair and competitive for the level of quality and service we received, and there were no surprises along the way. Installation was quick and seamless, and the team was professional and efficient. Everything was completed on schedule, and the final product exceeded our expectations. Highly recommend LA Custom Blinds and Jay if you're looking for high-quality window treatments that are worth the investment. read more

Angeles Custom Blinds. The sales process was smooth and professional, which makes what followed even more frustrating. Once the order was placed, everything went wrong. The cellular shades were incorrectly delivered--one window was missing entirely, the frame color was wrong, and the quality was not what was presented. Initially, they tried to suggest this was what I had ordered, which was clearly not the case. I am still waiting for the correction. For the bedroom drapery, the installation revealed uneven hemming. The installer himself was excellent, but the product was not. The curtains were taken back for correction, and I've now been without bedroom curtains for over 10 days--with another delay of nearly two weeks expected. What's most disappointing is the response: instead of prioritizing an existing, partially fulfilled order (already paid for in part), I was told they are busy with new orders. The responsibility was subtly shifted onto me rather than handled with accountability. For a company at this price point, the lack of quality control, delays, and poor customer service are unacceptable. I would not recommend them. read more

I had great experience with LA Custom Blinds. They are very professional and hold high standards. Bill our sales rep/ consultant was very professional and helpful, he even came twice since I wasn't sure about my first choice. Martin the installer was very professional and nice, he installed the blinds quickly and efficiently. Overall I love my blinds and will definitely work with them again for my other win read more

I had such an amazing, friendly and trustworthy experience! Luis was my consultant and it felt like I was being serviced by a close friend. Such a great attitude, honest on options and cost, and the definition of what great service looks like. Pricing was even better than I expected. I will be using them again soon for additional blinds and also for my mom's home who needs to be updated. Go with LA Custom Blinds. You will not regret it!!! read more