Just realized I should have written this review months ago…read more.. we had made the decision to change from our previous carrier to T-Mobile, and we came here to set everything up. The staff that was here was amazing. They made sure we knew exactly what was going on. I have since upgraded my phone, purchased a phone for my son, and purchased the newest earbuds. I'll definitely be back here if I need any help with our services or our phones.

My phone lost internet connection so I stopped at the store to fix it. Not only 3 reps were…read morecompletely useless in getting my issue resolved, they refused connecting me to t mobile Care Team stating they do not have ability to connect. 2 hours later manager showed up. He claimed he will have to wait like any customer to reach out to t mobile customer representative which I know is not true. After almost 3 hours I left without resolution. I've been a t mobile customer for many years and was always impressed with the quality of service. Last time was the worst ever experience I had with mobile provider. Incompetence, disrespect and complete lack of interest to help. I do not recommend anyone this location for servicing your phone.

Siam was understaffed but gave excellent customer and technical service…read more I felt bad that he was only one working while 4 other customers came in. He gave each customer an expected time he would be able to serve them and gave a smile and was never flustered. Great job Siam! Now Metro should hire more help and promote Siam as Manager!

From the owner: Switch today & enjoy America's largest 5G network.read more

ITech Express Tech Handlers are quick, reliable and affordable. They fixed our computers the last…read moretwo times. Once was an iPad hardware problem the other a Mac software issue. Highly recommend

I was having issues with my iphone and assumed I needed to replace the battery. I brought it to Tek…read moreHandlers and they were able to clean and correct the issues I was having with my phone on the spot AND without needing to buy any replacement parts. I recommend Tek Handlers to my family and friends

Everybody at the store is super nice and helpful, but Xavier is extremely awesome! He's always…read moregoing above and beyond for me, simply amazing. He is now my go to for all the phones for my business, and now internet for my business too! If you're ever looking for anything AT&T, I recommend you go in and ask for him by name!

I've had a terrible experience with this AT&T location. I was given false information multiple…read moretimes, both in person and over the phone, which caused me to waste hours and make several unnecessary trips back to the store. Their billing practices are also deceitful -- they added hidden fees to my monthly bill and auto-enrolled me in services without explaining anything. Overall, the customer service was disappointing and unprofessional. I do not recommend this store to anyone.

Today I purchased the brand new iPhone 16 from Timothy! Nice guy, super helpful and over all a good…read moreexperience. Unfortunately, there was an issue with the phone and I spent 1 hour trying to return the device. Unfortunately, when I returned to get help with the phone, Alfonso greeted me at the door and proceeding to completely ignoring me for 45 minutes while he discussed his girlfriend problems, vacations and life with another customer. Luckily Jordan was able and willing to help me with my return the moment he got a free minute (45 minutes after entering the store). I would not have returned this item if Alfonso would have treated me with respect by simply doing his job and refraining from discussing very personal subjects in front of costumers. All I can say is: I wish Alfonso luck with his girlfriends. Hopefully they don't find out about each other!

Do not bother. Horrible customer service. Door was locked and I had to be let in. I was just trying…read moreto get some info on my plan and see about upgrading my phone. Dude that "helped" me, Timothy, copped such a visibly bad attitude when I decided against upgrading for now. As if he was entitled to my business. Grow up and maybe work on your sales pitch next time. EDIT: I'm a former retail store manager and I'm not the type to leave reviews like this. It was that bad.

I would leave a zero star if I could. Brooks the manager obviously hates his job. He is very rude,…read moreunhelpful and most importantly very unprofessional. I contacted the Verizon Corporate office and they told me that they have been getting a lot of complaints about this store and their employees. I would avoid this store and head to T-Mobile where they greet you with a smile and a welcome.

I would leave a zero star if I could. the assistan "manager" not brook the other one is a complete…read moreand utter disrespectful person. Refused to help me, called me an inbred b!tch and told me I looked absolutely disgusting. Proceeded to approach me closer and closer getting in my face and throwing me out of the store. mind you the store was full of customers. A sales associate with the man bun was also very disrespectful. The only decent people you have working there are Milah and Brooks. I'm genuinely concerned for your customers if this is how your "management" is allowed to treat customers at your corporate store.

I've been to Cell Doctor a few times now and they never disappoint. Most recently brought my phone…read morein for a screen repair and, as always, they took care of it without any hassle. What keeps me coming back is their honesty -- they tell you exactly what's going on, what it'll cost, and they always work with you. That kind of straightforward, no-nonsense service is hard to find these days. I genuinely trust these guys and wouldn't go anywhere else. Highly recommend!

Seth provided great and super quick service at a reasonable cost! Should I need a phone or tablet…read morerepair in the future, I will not hesitate to call him.

I came and asked for help with switching from SIM to eSIM because it didn't work through the…read morewebsite. Instead, they said I had to call support and tried to sell me some random accessories I hadn't asked for.

From the owner: Switch today & enjoy America's largest 5G network.read more

I wish I never went to this repair shop for my iPhone 11 pro max. Ever since then i've had bad luck…read morewith this phone screen. Right away I could tell that the screen was much lower quality than the original screen. The phone lights looked bluer and less clear. Then my phone started to glitch every night- I had to start putting it on do not disturb because the whole night it would be operating itself! Even so, I woke up one day and my phone was completely locked out and I had to erase my entire phone (not backup), because of this shady screen they installed!!! Now my right side of my screen won't work and I have to go to an authorized apple installer for a new screen to spend even more money!! Note for everyone who thinks of going with this company: YOU GET WHAT YOU PAY!!!! Pay the extra money and go to an Apple Authorized Shop! I HAVE LEARNED MY LESSON AND WILL NOT BE BACK!!

I wish I had listened to the reviews and not taken my phone here. My iPhone 11 has been acting…read moreup ever since it was in the care of Gadget Repair. They repaired my screen and immediately after the sound on/off switch stopped functioning. The man on the phone when I called just kept telling me it wasn't his problem. Aside from that the screen he installed is faulty. It double taps the space bar constantly(as you can see), and the screen won't light up unless you hit the lock button. Update: my new screen now has a mind of its own and operates without touching it. DO NOT let him SCAM you with his "1 month warranty" when I brought the issues to the business owners attention he told me I had one week to bring my phone in or he would not be doing anything to repair the faulty screen that HE INSTALLED! PLEASE TAKE YOUR BUSINESS ELSEWHERE!!!

Took an iPhone 6 and an iPad 4th generation to have the screens replaced (we had dropped them and…read morethey were shattered). Screens were replaced quickly, but within 60 days, both screens quit working within hours of each other. They hadn't been dropped or gotten wet-just quit working. I took them back and the owner told me that he doesn't warranty any if his work-and to his credit, there are signs saying that all over his store. In hindsight, that should have been a red flag, but I just wanted them fixed. I wasn't about to let him have another shot at fixing my devices, so I took them to Phone Doctor of Austin on 620. They fixed them-for $25 less per device than this shop, and what do you think they found? The guy from Cedar Park Cell repair forgot to install about 50% of the screws in the iPhone-no wonder it didn't work. Do yourself a favor, no matter how convenient this place is, do not take any of your devices to them. They are shady, so sloppy work and seem to be pretty proud of the that they do not stand behind any of their repair work

Ok this cell phone repair shop has saved my rear end multiple times. The first, was when I cracked…read moremy screen and I was replaced the same day. Second, there was a weird iPhone update that would allow me access to my phone and he fixed it for a discount because he had remembered us coming in not too long ago. Lastly, I dropped my phone and I had no function to my phone. He fixed it in 10 minutes!! Not only was the owner kind and professional, but also very quick! I use my phone constantly for work and they have been a life saver. Wouldn't go anywhere else!!