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    Metro Self Storage - Riverview

    4.2 (6 reviews)

    Services - Metro Self Storage - Riverview

    Self storage

    Vehicle storage

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    7 months ago

    Quick, easy, simple service. Facilities are always clean and well maintained. Jean is great!

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    Paul R.

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    11 months ago

    The experience was very fast and simple thanks to Pam she is very nice and kind, highly recommended.

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    Paul R.

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    2 years ago

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    6 years ago

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    Paul R.

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    3 years ago

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    5 years ago

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    Ask the Community - Metro Self Storage - Riverview

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    Hide-Away Storage

    Hide-Away Storage

    (7 reviews)

    $$

    Virgil A. This is not about the storage facility…read morecleanliness. This is about how you are getting ripoff through rate increases. I've been renting a unit from them since August 2020 and "YES" they do have you sign a contract. The rate increases that I have had over the last 29 months has been a total ripoff. I am paying more now then a person would if he or she would come in and rent a new unit the same size as mind. When confronting the management concerning the outrageous rate increase over the 29 month period I was told to simply "move out the unit and go get a family members to sign for a new unit." The management will lie and say its every 8 to 14 months but the increases are computer generated every 5 to 6 months. They get you by advertising the low rental unit prices. Then you are hit with those outrageous rate increases. That's where they make their money.

    My tenure with Hide-Away storage was great. The facility always was clean, accessible and the…read morestaff was helpful. I only had some concerns during my last two days of having my storage. As I was preparing to move-out, I communicated my intentions to the office staff and received some directives. My payment was due but I was told to go ahead and move-out then come to the office so that I did not have to pay a full month's rent. I was told that he did an over-ride in system so my code would not be blocked due to nonpayment. I drove an hour 10 minutes to finish moving out that evening but was unable to access the storage because my code had been taken out. I paid my movers for their troubles and contacted the office the next day and explained that I could not get the balance of my things and had to pay my movers. Apology was made to me and I was told to get the things that day and he would work with me regarding that day's prorated pay. After moving out, I followed instructions and called the office I got a guy that I had not dealt with before. He was a poor listener, pushy and unapologetic. Instead of listening carefully to what I was sharing about what had transpired and what I was told, he kept pushing me for the payment. I gave my card number then re-explained the situation before the payment went through. He replied, "Well, I just submitted the payment." This discussed me because in the end, not only did he charge me for the day that I came back due to the code not working, but he also charged me an extra day. He charged me for the day of my transaction which was the day after I actually got the remainder of my things. I left a message for the office manager as the poor listener told me that he would have to consider refunding me. I never got a call back. I called several times and receive no response. It feels intentional because I never was unable to contact them during the year that I stored with them. I'm all about fairness and customer service; in the end I didn't receive that although I had no complaints prior to the move-out. People work hard - don't take their money and Listen well/talk less!

    LOL Transport & Moving

    LOL Transport & Moving

    (50 reviews)

    I just used LOL Transport and Moving for a three stop move today and I cannot say enough good…read morethings about Nigel and Frank. I highly recommend them if you are looking for professional services and truly hands down great guys! this operation is top notch from start to finish and smooth sailing the whole process. Janine Avallone Land o Lakes, FL 34638

    I chose this company because John came to my house to visually see everything that needed to be…read moremoved, and not done virtually. He wrote it all down and gave me an estimate based on that. I asked if the furniture would be reassembled as I had heavy bedroom sets as well as an electric couch & loveseat. I even called a week ahead of time to let them know I would be moving most of the boxes to the new house myself - the quote included 50 boxes -to cut some of my costs, and the new house was just across the street. So after the move I was told that several things were missing from the estimate that John visually saw . 3 area rugs that were already wrapped. a dresser, an end table - all in the garage when John came. a small gate (for my dog). and a few other things that were that were there when John gave the estimate. So now the movers also told me that they had to reassemble the furniture, put area rugs down and then move them til customer (me) was satisfied with their placement! i was told this work was all included in my quote. The boxes that had to be moved were a total of 10 as I moved the rest a head of time. So now they tell me it is the time they charge for and not the number of boxes. Needless to say I was very disappointed as the whole thing felt like a scam! I would caution you to research other companies to do business with as this company was a joke! ***Rene H (business owner) replied to my review "fake review" but I can assure you it is very real - move date 10/30/25 Funny how Rene replies fake review to any bad comments!! That's why the company is a joke!!

    Metro Self Storage - Riverview - selfstorage - Updated May 2026

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