me and my family use this POSTNET very often. We have a box here and get shipments delivered pretty…read moremuch every day. Huge fan of coming here however, there is one complaint that I feel needs to be brought up between employees. I always receive amazing service from the young boy upfront with a little bit longer hair. He's absolutely incredible with customer service. However, I would like to leave a bit of a note for the older guy who I believe is the manager. I think it would be wise if when your employees make a mistake, you don't publicly announce it to the customers waiting in the lobby. As I was waiting for my mail, the older Manager started making a scene about a mistake, The younger kid had made. This is something that needs to be corrected in private not in a situation where customers are in the lobby waiting. I can't imagine how he talks to his employees behind closed doors, if this is how he speaks to them in front of customers. So my review is this, I would leave five stars for the young boy upfront who is quick efficient and always nice. the older guy who is usually in the back, step it up.

Came in for notary. As usual I have my kids in tow so was worried they'll get into things in the…read morestore. The staff got the little ones entertained. My son loves machines so he basically stood enthralled in front of the huge printer. At one point he walked over the side where he can see the mechanics at work. He was in awe. One of the ladies handed all three with a super cool color wheel markers while I was doing the paper work. Service was quick, 2 notaries cost 15.00. Not bad at all. We were out the door in 15 min.

This pack and shipping service is awesome, and I highly recommend them. I contacted them to ship…read moresome of my mom's heirlooms after she passed, which included two paintings, one was expensive. I had to ship them from Florida to California, I didn't wanna pay an arm and a leg, and also wanted to make sure they were going to make it safely. I went on Google and I found Pack Mail and the good reviews. I mostly dealt with Everett, but I was also helped by Jake. Everett was very attentive, understanding, patient, and responsive. He understood my situation, and I felt that he and Pak Mail were taking my needs seriously. The paintings arrived earlier than expected, and the packing job was great. Here are the photos. The estimate was extremely reasonable, and a lot less than I was quoted by other companies, by thousands. I highly recommend Pak Mail a for packing and packing valuable items.

I had used this Pak Mail several times for flat drawings and various art pieces and they always did…read morea great job on making sure everything arrived safe and sound. However I now had an extremely delicate piece to ship which caused me great anxiety-an INCREDIBLY FRAGILE porcelain figure to ship from Florida to Maine. It was very RARE also and I worried about the shipment the entire way. It was a figure of Christ on the cross with very DELICATE outstretched arms=nightmares and tremendous trepidation over this shipment and receiving broken arms. Chuck at PakMail did an absolutely MASTERFUL job of packing this incredible fragile item by creating a CUSTOM TRIPLE foam cradle for it to ride in. Unbelievable TREMENDOUS care was taken to get this to me safe and sound. If I had to ship anything PRECIOUS across the world I would hire this Pak Mail to do it-WONDERFUL ALL THE WAY!!

Rental was very fair.Manager was excellent . Truck new and clean.my only issue you must do stuff…read moreonline to get the key when the office is close. That can be a challenge and raise your blood pressure thank God my wife was with me. On a positive note we called the number for help and the person on the phone was Excellent . We were in time for the move with the truck at a fair price. I would rent from this location again.

I go here often, quick and easy. Rarely wait in line and they have a new self service device.read more

This is a terrible UPS store, but worth a stop in for the comedic value. I came in needing 2…read morephotos for an international driver's license. $18 by the way! The 2 employees were having an argument, so I had to wait a bit for them to take a break from that. The one who agreed to take my photo decided to take a personal phone call, so I had to wait another several minutes for her to finish that. The photos came out OK.

This UPS store is my very fav! I have one closer to home but purposely go here. Newer employees…read morehave helped a lot and they're so efficient. Long line? No worries, they'll be with you in no time at all. Keep up the great customer service!

This place steals belongings before packing them. Police will be involved. They do not accept any…read moreresponsibility.

The employee lacked good customer service skills. He kept insisting on the differences between…read moreFedEx Express and FedEx Ground without offering a real solution for a package that was supposed to be delivered one week ago. For a customer, FedEx should be FedEx, and the organization division should be transparent for the customer. A possible solution would be to contact someone from the other division and ask for the package. Never have had a similar experience with UPS or USPS.

In this location in particular the employees are not very helpful at all. They wouldn't give you…read morethe package, even if is sitting there on the truck. Tried several times over the years. In the Palmetto location, which is way larger they'll do it every time, even on a Saturday...

I'm not really the sort of person to write a review on an ups store; I've been coming to this…read morelocation for years due to convenience of the location, never really had any issues. Today when I dropped off some returns a few employees were chatting around the register and one employee was discussing how she was stuck in traffic on her way to work and it turned out to be due to one car. Another employee who was listening to her story remarked "must have been a woman". I'm not interested in providing business somewhere that so openly talks in front of customers with that kind of rhetoric, it's unprofessional. Keep your sexist remarks to yourself.

Tried to return some merchandise that was shipped to me via UPS. Should be easy, right? When asked…read morewhat was in the box, original packaging, I told the clerk it was an optic. She asked me to explain so I told her it was a sight for a pistol. She immediately, and proudly, said I could not ship it. I asked why. "Because we are a franchise and have a policy to deal with nothing related to guns!" It is plastic, metal and glass with a battery. It cannot hurt you unless you beat someone over the head with it and then, not really. She was a very proud denier of shipping services. I told her I guess I won't be doing business with her and she stated that was fine and to have a nice day. I wished her the same and left. Yes, she is exercising her 1st amendment right. As am I now. Funny, there is no 1st without the 2nd. Since she clearly has no love for the Constitution as written, perhaps we can do away with the 19th as well. Before I start getting trolled. Yes, private business, not government. It is just astounding to me the amount of uneducated shrews, harpies, Karens, whatever that power trip over their ideology. It's a freaking magnifying glass. Scary! I know.

I choose the one day print option on 2/9 at 3:45pm and they are now telling me they won't be ready…read moreuntil 2/10 at 8:30 pm. Zero customer service.

I see so many negative reviews about this store, and I wanted to share two very positive recent…read moreexperiences with Staples printing. On one occasion a couple of months ago, I consulted with the sales person, who was very helpful and courteous, and actually reprinted for me when my layout was incorrect. On a more recent one, again the sales person (the same one) helped me avoid a mis-print, and the quality of the print was excellent. When I picked up my print job, a couple of other sales associates helped me, and they could not have been nicer or more patient. The store may be tired, but the associates and the quality of their work shines through.

Tom, Diane, and Mike are super amazing!. I hear Bob is as well, however he was not there today…read more I popped in, no appointment, in a art card printing crisis after fighting all night last night to get it right on my printer.... They all were super helpful. Tom and Diane resolved my needs. Tom and Mike stayed late to finish my printing job. While I was there I learned about their printing process, the super slicer machine ( my words not theirs) and how to save on future printing needs. I will bring all my future printing needs to this fantastic small local Sarasota business!

Bob was great. He responded very quickly to all the emails. When he realized I was a couple hours…read moreaway he immediately said they would mail the cards. The cards are very well done and professional looking. There were also several extras included which was a pleasant surprise. The price was VERY reasonable.