I was dealing with the 800 number for AT&T. Trying to get DIRECTV, and it was such a horrible…read moreexperience. So I finally called the local AT&T store in Belleville and Brian, was such a great customer service experience! Not only did he go above and beyond but he got me going with my DIRECTV streaming service even though I started it from the 800 number. I hear great things about the store, but unfortunately if you want to see Brian you're gonna have to go to his new location in ypsi! Either way whatever store you go to, Belleville or Ypsilanti you'll be in good hands! Thanks for such great customer service!

AT&T Authorized Dealer store in Belleville, Michigan sucks…read more I went in for a simple upgrade on my phone. They added another line of an IPHONE 12 (I did not ask for) and accessories I didn't want and need, they also added the highest plan. Not only was I not added to my existing account, but they made up a new one. Matthew K the salesman, purposely did not include a receipt, which he also lied and said it was in the bag. When I called to get it cleared up, they lied and hung up. When I went into the store to get it cleared up, the salesman Matthew K ran to the back and did not face me. When I walked in and asked for the manager, a guy named Brian went into the back and came back out with a manager shirt and name tag on. (Mind you when I walked in he was a salesman) They gave me the runaround about who the manager was. And when I asked for the district managers name and number, they again lied. Claiming he would pass it on to him when he came in. The district manager is a woman named Tiffany. I stumbled on her name and number by calling all of their stores, and one person finally gave it to me. She lied too. Miss Tiffany was mad someone gave her number out and kept asking who gave it to me. If you ride by notice , they have taken Authorized dealer off their sign to confuse customers into thinking they are actually a Att store.

BUYER BEWARE!!!!!! I would give this place zero stars if I could. Back in November, my boyfriend…read moregot a new phone here. An employee named Corey was supposed to handle the data transfer. He never asked if my boyfriend's phone was backed up to iCloud or if a phone-to-phone transfer was needed. My boyfriend hadn't used iCloud since 2020, but Corey didn't bother to check. Instead, Corey transferred everything from the outdated iCloud backup--missing years of data--and then, without even confirming that the new phone had everything, completely wiped the old phone. As a result, my boyfriend lost five years of photos and memories along with all his other important content. When my boyfriend understandably became upset, Corey's only "solution" was to give him a free phone case. Later, my boyfriend went back to speak with the store manager, James. James was rude, unapologetic, and offered no kind of compensation--no discount on the phone, no bill adjustment, nothing. My boyfriend posted a review, and the store replied that they would reach out to help. They never did. We also took the phone to the Apple Store to see if anything could be recovered. Apple couldn't help and even mentioned this kind of mistake happens often at carrier stores.

I want to give a huge thank you to James, Corey, and Darnelle at the Belleville Verizon store for…read moretheir incredible support over the past week. They helped me every single day to resolve a complicated phone transfer from Xfinity, and their patience, knowledge, and dedication truly stood out. Even when my phone wasn't working and they couldn't reach me, James went above and beyond--driving to the nearby hotel where I was staying to leave a message at the front desk so I could return to the store. That level of care is rare. Each time I came in, they made me feel welcomed and supported, never rushed or dismissed. They worked a couple hours a day from Monday through Thursday to troubleshoot and coordinate with customer service, and I'm so grateful for their persistence and professionalism. This team exemplifies what great customer service should be. Thank you all!

Highly recommended!! Fixit A2 is professional, efficient, nice, and highly skilled, with prompt…read morecommunication and a good price. He replaced my broken OnePlus Android phone screen and it works great now. I will definitely use his services again the next time something breaks.

Honest, professional, and prompt service. My phone would not charge and he could have easily…read moreinstalled a new charging port, but cleaned the existing port at 1/4 the cost. Within two hours of my call, the phone was charging perfectly. In addition to his competence, he was congenial and we shared an interesting conversation totally unrelated to his repair work. Fixit A2 has my highest recommendation.

Less than 1 star!! Dealt with Chris (major attitude). Didn't inform me beforehand that T mobile…read morecharges a fee to pay your bill in store. When I inquired for reason why, she couldn't give me a reason, other than this policy has been in place over a year. Nearing the end of my transaction, she took a phone call, which took a considerable amount of time, leaving me waiting. Very poor attitude and customer service, will go elsewhere as soon as my contract expires

I wish I could give them no stars. The customer service was terrible. Associate were talking about…read morecustomers. No enthusiasm at all. Such bad environment. Glad I walked out the door because their attitude was rubbing off on me.

My past experience with phone repair places has been, shall we say, sketchy at best…read more A2 Phone Repair was great. My kid had cracked the screen of their Motorola phone. Clear tape held the thing together and made it usable. But this was not a long term solution. While I found A2 Phone Repair with some glowing reviews on Yelp, it was the recommendation from a fellow at the AT&T Store on Washtenaw which sealed the deal. A quick phone call confirmed the screen was in stock, and produced an estimate for the price of the job and how long it would take. Drop off was a breeze. The shop was clean and professional looking. As was the fellow behind the desk. The repair took just a little longer than promised, about three hours versus two, but that was no biggie. $140 for the whole thing was worth it for my kiddo to have a phone that looked as good as new... without the hassle of setting up a new phone.

I called because my android pixel 6 had a lime green tint over everything on the screen. Stopped…read morein, and the service person hunted around in the settings, and found a "reverse color" setting I'd somehow, inadvertently set. He undid it, and all was fine. I appreciate the customer service, and will return for any cell phone repair-type needs.

I reached out to Star Wireless via Yelp Project. I was getting inconsistent quotes and individuals…read morenot following back up with me. Star Wireless responded quickly with a flat rate to fix my iPhone. On Google, this business comes up as Ypsilanti iPhone & Tablet Solution. It's the same address so I'm assuming the same business. I got my phone fixed the same day I dropped it off. Took less than 3 hours to be exact!

The repair only took about 10 minutes and he honored the deal I was promised through yelp messages…read more Very fast and also very kind employees :)

I went here on July 4th 2025 to fix my hdmi port on my Ps5 and left with it unfixed! And water…read moredamage, on top of that the welding was terrible and there were screws missing and the screws were stripped! I'll never go here again, if you want your devices to live do not bring them here!

They use cheap fake products. Don't come here , phone screen was glitching and acting dumb. Tried…read moreto come in to see if they can do anything and they wouldn't.