Replaced phone with newer one. Did not get an itemized receipt for all items purchased. I paid more than $100 extra for activation and a case and have no idea how much I was charged for each. Had a lot of additional services added that I was not informed about by the staff member. Found out about them when I received several text messages informing me that I immediately owed at least a couple of hundred dollars for additional services that I did not ask for and did not need. I immediately called metro customer service and got all the additional services and fees removed. read more