I didn't even use this place and yet it was a phenomenal experience. I was in a car crash over the…read moreweekend and came in for an estimate. Stan was immediately welcoming and patient as I was obviously stressed and asked a million questions. The most amazing thing is that he helped me figure out next steps with my insurance, etc. that I had 0 clue about!! I had NO idea to do any of those things and he walked me through everything that needed to get done. I made those phone calls outside the shop and he even asked for an update to make sure I was okay. He was so kind and could have absolutely given me a crazy high estimate like other places I visited, but instead just wanted to help me. He told me that we are overcomers and overcome this I shall :') He went out of his way to help a stranger, and in his words, do the right thing, rather than make a profit and that speaks strongly to his character. So even though I didn't even use the place, I highly recommend!! And if I ever god forbid am in another accident, this is where I will go :)

After a fender bender the rear bumper was detached. I got half of it reconnected but couldn't…read moremanage the other half. I brought it in for a repair estimate, but the tech instead spent a few minutes (in the blazing sun) and was able to get it all reconnected. I tried to pay, he told me not to worry about it. He did say that the clips are now weak and if it keeps detaching and I need a replacement, I'd be looking at about $1800. I thought that was a little high, but looking it up, it seems like there's extra labor for things like recalibrating the parking/collision sensors.

I was a satisfied customer for nearly ten years, using Capital City Collision for all my body work…read moreuntil they refused to honor the "lifetime" warranty they promised me. Two years ago, they replaced the bumper on my Toyota Corolla. That bumper recently detached entirely during a road trip. When I asked them to cover the repair, they declined, citing the two-year gap. A separate auto body shop that inspected the damage confirmed the failure was due to the use of aftermarket parts, despite the fact that I was billed for dealership-grade parts. When I raised this, I was told the failure must have resulted from other body work done on my car in the interim, calling me a liar. There is no record of any such work. The only service on my vehicle since has been routine inspections. Monica Guerra and her staff have been dishonest throughout this process, and I'm deeply disappointed in how they've handled it. $2000 to fix their mistake.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

They did a great job. A little on the pricey side. They were very communicative through out the…read morewhole process. They finished earlier than they said

The fellas at U First Auto Body on Highway 290 West on the way to Dripping Springs are absolutely…read morefantastic! Tremendous customer service, stellar body work on my 2021 VW Atlas Cross Sports and friendly interaction. Jesse and Carlos are the best! Highly recommend!

I worked with Don and he was incredibly helpful and fixed the car in a faster time than the initial…read moreestimate. He also worked with my insurance to help settle everything and made sure I was taken care of.

I normally don't leave reviews but this location has been a nightmare to work with. I've had great…read moreservice at a different caliber collision (I think its now crash champions though) so I thought it would be standard across the board. It was not. Between staff not being able to even find my car the first week it was there, the utter disregard for communicating with you WITHOUT you having to contact them even though they say they'll give you TWICE A WEEK UPDATES, having my car for OVER A MONTH for what they said were minor fixes, and my car having to go back to be fixed properly, I have been left severely frustrated and upset. If you value your vehicle, time, and energy, DO NOT TAKE YOUR CAR HERE.

After getting estimates from a few different body shops, I ended up going with Nova Body Shop and…read moreI'm really glad I did. From the very beginning, they treated me like a person instead of just another insurance claim or dumb girl walking into a car shop. One thing that immediately stood out was that they actually asked me, "How perfect do you want this to look?" That might sound like a small question, but it wasn't. They took the time to explain my options instead of automatically pushing the most expensive repair possible, which I really appreciated. I have a 2015 and so it doesn't need to look fresh off the lot. Their estimate also came in **significantly** lower than another shop I visited, but at no point did it feel like they were cutting corners. The repair quality was excellent, and my Mazda looks fantastic again. What really earned this review, though, was the top notch customer service. When they noticed my Mazda emblem had cracked, they replaced it for me. During the conversation I jokingly mentioned making it pink... and they actually custom did it. It's such a fun little personal touch that makes me smile every time I walk up to my car. Most body shops fix your vehicle and send you on your way. Nova managed to fix my car and make the experience pain free and memorable. Nobody wants to spend $$$ on body work, but if you have to, it's nice knowing you're working with people who are honest, communicate well, and genuinely care about their customers. Hopefully I won't need another body shop anytime soon... but if I do, Nova will absolutely be my first call.

Are you kidding me! I wanted to make sure I went to three places to get a quote first place said…read more$17003rd Pl. said $1300 and then this that i'm gonna go to I wanted to make sure try three places. I'm so glad I went! When I pulled in, he told me to pull in front of the garage and his older man comes out and just starts working on my car! I didn't even send them any photos or anything! They fixed it for free! Zero dollars! Who does that! I tried to give them a good tip and they wouldn't even accept it. These are the people that deserve it most! They just genuinely wanted to help. They will have all of my business and all my family's business moving forward! Plus, besides losing all that money I don't have to worry about sending in my car for over a week! Took them about seven minutes! I'm wildly grateful! They made my week!

Its a little garage, hard to tell where to pull in, not a lot of frills or comforts, but they're…read moregreat guys and they do great work. Straight-forward, friendly and professional.

Sam is the man. Very friendly. No Bologna, tells it straight, transparent pricing and quick turn…read morearound. 10/10

Been going for a while. Always been a great place to get pretty much anything fixed. One of the…read moremore honest and low priced mechanic/body work men i've ever been to

I went to the dealer for an oil change, recalls and diagnostic work for my Kia Telluride (2022)…read more While at the dealer I received an email which allowed me to consent to all the work they had deemed necessary. I consented to an oil change and asked the rep (nonmechanic) what the other terminology meant.... I left to get a second opinion. I AM SO HAPPY I WENT TO JUKES! They saved me probably $2,000, provided me education about the codes as how they related to my vehicle and provided future recommendations as how to keep my car in the best condition. It was so quick, no hard sells, and was a friendly environment. They will be my first opinion from now on!

On June 29th I took my car in to have its EGR valve cleaned and replaced. Today I had a mechanic…read morefrom another shop pull out my EGR valve since my car was having some issues. Upon looking at the EGR valve Juke Auto cleaned, my mechanic said there were no signs the EGR valve was cleaned or removed. To be fair, I'm not exactly sure what Juke autos $800 EGR valve cleaning entails... Below are the pictures of the old EGR valve.