My goal is to patronize BIPOC businesses and Wheelers Ace is just that…read more I was able to purchase a grill online to pick up in store. It was available as stated, I was notified in a good amount of time and the pick up process was seamless. They check identification, which I'm happy about, as so many places these days simply take you at your word and don't. With high price items, it is a must. Staff helped to load the item and off we went. I will definitely patronize this location again.

A few months ago, we hired Wheeler's Ace Hardware to repaint the front of our house, repair the…read morecracks in the driveway, and add mortar to the bricks. They did a great job repainting the house. However, one area in the driveway recracked the next day, and mortar was not patched adequately. Each time we contacted Rod, we were told someone would return to fix the issues. It's been months, and no one ever returned.

I had to make 2 trips to this location today. My first visit wasn't pleasant which required the…read moresecond visit. Erika Erika ERIKA!!!!!! I wish she had handled my first visit!!! With gas prices being a record high along with the temperature today I was reluctant to come back. But she definitely made what I thought was gonna be a headache a stress free educational experience for this consumer. Not only was she friendly and knowledgeable, she made sure I was comfortable with the information she provided and allowed space for me to ask follow up questions without ever getting impatient or frustrated with me. She took care with my items and gave suggestions for other items that would complement my purchase which I did purchase. I wish the store had a a full staff of Erika's. She should teach classes on customer service

Home Depot (#2555), Capital Heights, MD: My unexpected visit to Home Depot on 7/7/26 was in an…read moreattempt to find a replacement security door handle. My handle came off and, in our attempt to replace the screw--it was dropped and lost. Upon arrival, I was told by Tina, Hardware the store did NOT carry this handle. She referred me to Millwork's. "Lil John" from Lumber without any hesitation he and Tina tried to locate a screw to fit my door handle. After multiple failed attempts--they suggested that I find the door model number to try and locate the handle. Upon my return, I met Sarena (Millworks) and Theresa (Pro Desk); these ladies went well "above and beyond" searching on-line to find the replacement door handle. They were able to find the part on-line. I want to formally commend these four (4) employees for their "professionalism" and "willingness to assist" me. Based on the customer service I received I will be returning to the Capital Heights, MD store. JOB WELL DONE!

staff and delivery personnel are fantastic at the Milford, de…read morestore. They went above and beyond to make the service great

From the owner: In the Grande Prairie area, contractors depend on Foundation Building Materials for drywall, metal…read moreframing, drywall tools and fasteners. You can rely on FBM for drywall supply (sheetrock, wallboard and products like soundproof sheetrock and mold resistant drywall), Tectum panels, metal studs and steel framing, building supplies like FRP (fiberglass reinforced panels), acoustic ceiling tiles, EIFS and conventional stucco material, insulation, construction tools and supply, and other wholesale construction materials. FBM is dedicated to providing the construction industry with the best products and outstanding service like just-in-time delivery; our reputation as a trusted partner is truly the foundation of our business.

Queen El did her thing as usual. She help me start an account simple and easy and every time I call…read moreand deal with her it is a great experience. Thank you El for all that you do; keep thriving for excellence and don't let anyone kill that smile.

United Rentals dropped the ball on my rental, so I went to Sunbelt for a Hail Mary. El was super…read morehelpful and informative. Not only did she secure me the proper manlift for my job, she also got it delivered quickly and hassle-free. Thanks El