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    Metric Motors

    2.0 (74 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

    Services - Metric Motors

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    27 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Metric Motors Photos

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    Recommended Reviews - Metric Motors

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    Reviews With Photos

    Nadya M.

    I have change tires at Metric Motors. A week later the car stated to shake when I used the brakes. Two weeks later some noise appeared. I went back to Matric Motors for oil change and told them about the noise. The mechanic checked the car and told that I would have to change the brake pads next oil change. Couple days later another mechanic saw my car. He found that the front wheel on the car is missing one nut and four other were loose. So, the mechanic in Metric Motors either did not notice it or never check it. I have three kids that almost every day in this car. Metric Motors doesn't care if my family gets into an accident. P.S. This is my third time writing this review. It keeps disappearing. I don't know how much it costs to the owners to remove it but I will keep writing it until one of us gets tired. I am extremely patient.

    They rush it to get more people in.

    Please read the response sent to me by the lovely, Gina, owner. She seems to enjoy using "blatantly" as I have read other reviews. I've been a customer for many years. To respond to her ignorant remarks.....a battery that is covered with corrosion is not covered under NYS inspection - it did not warrant letting me know of the issue because it doesn't fall under the "rules" of a NYS inspection. So, if I'm in the car with my kids, in 10 degree weather, and my car won't start, that is not a safety issue. Very scary that such an illiterate statement could come out of the mouth of a business owner. it's called common courtesy and concern for your customers. Asinine. She stated this concern was laughable. I'm laughing all the way to the BBB, FB, and the new business I'm giving my money to, who said Metric Motors is the last place they would recommend. And, btw they couldnt find what was wrong with my car (fairly new) last year. I had to take it to Subaru. And sweet Gina, I arrived at your business and was told an hour for inspection and oil change. Never completed the inspection because you didn't have my wiper blades in stock! Joke. I had to go back, again. Guess what else honey, my son got an appointment at Subaru TOMORROW for his oil change and another service. Karma. It will happen.

    Lack of skilled employees.
    Tommy R.

    Short version:  If you value your life, the lives of your family and your property, stay away from these incompetents.   Also, if you don't enjoy being swindled, stay away.   I took my car to Metric Motors in Holmes, NY to get summer performance tires installed.  I called first thing in the morning and spoke to Stephen who told me to bring the car in and they would order the tires.  I offered my credit card for him to order the tires and to tell me when they would be there and I would bring the care then.  An hour or so later, they said they would be delivered at 11am.  When I got there, I was told by Arlene, one of the owners, that my tires had come in.  I then made the mistake of asking her to have them install my brake pads and rotors , which I supplied.  The price she quoted was $129 and I accepted.   I call back a little after 1 and I am told my car is still outside but Stephen is not sure if it was worked on or not.  He said he would call me back in 10 minutes but he never did.  I call back again close to 2pm and he tells me the tires never came in but they would be there at 3pm.  I call back at 3:30 and the tires are still not in.  They swear my new tires will be on my car first thing Saturday morning and offer the use of a loaner car - a 2000 Toyota Echo with a bad smell and a check engine light (They can't even maintain their own car properly.)  Again, I make the mistake of letting them continue.  The next morning, they do not have the tires and actually tell me there is no such thing as summer tires and that the all seasons are "better" but better than what, I do not know and neither did they.  They then tell me that I need new calipers for the rear, which I firmly believe to be a lie after looking at what they took off my car.  They also let me see the box they came in and they were Duralast, which retail at $85 each and they do not pay retail (FACT.)  They charge me $135 each for them plus another $84 in labor.  Now, it's the next day, Saturday, they are not telling me the tires aren't available at all and that I am just being difficult, "disgruntled" even and that I can take my business for the tires elsewhere.  Again, I make the mistake of trying to defuse the situation and have them find any other summer performance tire, which they (the manager Mike) again tell me there is no such thing as summer, winter or all-season tires.  I get another call later that they magically found a set of General G Max RS tires but can't install them in time so I now need to wait until Monday morning... for tires.    So, I get there Monday to see all the price gouging.  They charged me $260 to install pads claiming that the $129 price is per axel so the price is $260, not even $258.  The calipers they swapped out and charged more labor on, even though there is a labor charge for the pads and rotors, which the caliper has to come off to do anyway!  Yes, doubling down on the labor charges.  HERE IS THE PART WHERE I ALMOST DIED!  I leave, disgusted with their service and what is, in my opinion, thievery because I need to get to work.  While on the Taconic, the car in front of my at one point slammed on their brakes so I needed to do the same.  The problem is, they did not bleed the brake system of the air when they installed the calipers.  Air compresses too easily and must be bled from the break system when replacing the calipers (shop class 101.)   When I hit the pedal fast, my foot went to the floor and the car barely slowed but sure did not stop. If it wasn't for the shoulder, I would have hit the other car and who knows what after.  I had to take my car that night to someone else and got confirmation they did not bleed the system at all.  In fact, they said they do not know how I was able to get there in one piece.    In addition to the price gouging, thievery, lies (SO MANY LIES), the shoddy brake job they also damaged the finish on two of my wheels while installing them.  I also found an employment offering from them on the web offering to hire for $13-16 hour for people with no experience and train them how to mount and balance tires.  No wonder they damaged my wheels. I do have pics to prove all of this.

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    Page 1 of 2

    Ask the Community - Metric Motors

    Review Highlights - Metric Motors

    The reason I am providing a 5 star rating is because of Greg behind the counter.

    Mentioned in 8 reviews

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    Stan's Auto Body - Before

    Stan's Auto Body

    (13 reviews)

    I can't express how much I'm blown away by Stan's Auto Body shop…read more Long story short we had some damage done to our car from a company when they replaced our windshield. There was so much damage done and we were finally able to get it covered by them. Out of all the shops in the area my hubby chose this one due to their really high recommendation from our friends. We decided to give them a try and call them up for a quote for replacing some parts and doing a paint job on our car to fix some chips it had. I honestly didn't think it would look uniform, after all, there are so many shades of red out there. We were really worried about getting some crazy missmatchy stuff. We dropped the car off on a Monday and by Friday it was ready. We were a little nervous to go see it and to our surprise, the paint job was IMMACULATE. Very professional, communicative and precise. Usually guys are picky with their cars but in my case, I'm probably the pickiest one with ours LOL! I did NOT think they'd be able to pull this off and give us a squeaky clean almost brand new looking car back. We do already take care of our car but they made it look even more fabulous. Justin was very great at his customer service skills and we really appreciate everything you all did for us! We will definitely continue to recommend Stan's to anyone that needs it! (This is also coming from a mechanic himself, my hubby) so it means a lot! Thank you for letting us trust you and for taking in our precious baby and treating it with care.

    They are great!! Parts were immediately ordered for my EV from the dealership and repair was…read morecompleted within 10 days!! Service was courteous and the repair was perfect! The white paint of my car is tricky to match (bad experience somewhere else) but they got it without any issue. They communicate almost daily to update us on progress and worked well directly with the insurance company. Best Autobody shop I have used in my 30+ years driving in NY.

    Metric Motors - autorepair - Updated May 2026

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