This might be the first time I brought my car into a shop and the check engine light came on…read moreafterwards. I had gone to a different dealer and they did a full inspection of my car after aligning and balancing my wheels and an oil change. The ONLY issue they found was that might right wheel bearing needed to be replaced as the back of the car was making a louder sound. I went into Billy's a week later (because they were cheaper) to get the right wheel bearing replaced and after I got the car back, the car was louder than ever. All of the sudden my left wheel bearing supposedly had an issue as well despite another dealer saying it was in great condition. Two days after leaving the shop, my check engine light has been on and despite a few calls to the dealer, no logical explanation has been explained and overall service was awful. I guess you get what you pay for here - strongly recommend going anywhere else, even if more expensive.

This has to be the most corrupt, deceitful mechanic shop to have ever exist. Since the end of…read moreAugust, My 2014 Ford Focus has been spewing out thick white smoke for two weeks straight. My boyfriend and his mother kept pushing me to drop my car off there to have a look at. I was wary as it being a very small shop with practically no review online, but with both of them telling me they have gone here for 15+ years and this shop knows what they are doing, I took their word for it and dropped my car off the first week of September, The worst mistake in this entire world. A week and half later and a $900 bill from the repair shop, Absolutely no cure for the smoke. All was done was a oil change and a treatment was added to the oil for the smoke. We were told the car will forever be like this. OBVIOUSLY, There is something wrong with the car. After some googling online. I opened my hood, pulled out the ignition coil AND DRENCHED WITH MOTOR OIL. The valve cover gasket needs to be replaced. So because I'm afraid of my car being further destroyed by this horrific shop. I am now forced to either spend 1,000+ at a certified dealership OR repair it myself, a beginners in mechanic. PLEASE DO NOT BRING YOUR CAR HERE. RUN AWAY.

I think this place saved my life. Seriously, I was driving around in my 2007 Audi A4 for over a…read moreyear being exposed to exhaust /carbon monoxide. I mentioned that I smelled exhaust to my Audi dealer and they checked it and told me everything was fine. Cut to about 8 months later, when I was really dragging-so tired I couldn't do much exercise and my brain just wasn't working right. Around that time my car started sounding like a lawnmower was running inside the car. I took it to the dealer and they told me to take it to a muffler repair shop. I knew just who to see- the people at USM Discount Muffler, located near where I used to work, across from the bus terminal in Danbury. The owner (Hos) is always on the premises, supervising work and making sure customers are taken care of with a smile, 7 days a week. I called him on late Friday afternoon and he said I could bring it in the next morning, leave it overnight (I had to go out of town for the day) and pick it up on Sunday morning, no problem. Dropping the car off was easy, although the parking is a bit tight, they put my care into one of the bays and kept it there overnight for me, safe and sound. While waiting for my wife to pick me up, I watched the mechanic do work on cars, trucks, and vans. He was quite talented with his welding work, working quickly and accurately. He was a real pro. When I picked up the car the next day, the owner hoisted my car up and showed me exactly where they had cut and welded- turns out my exhaust system was much worse than I thought, but didn't need complete replacement; mainly both flex pipes coming from the engine needed replacement. The difference was immediately noticeable. No more noise from the engine, and my head felt clearer. Gradually over the next few days my energy level increased and I feel back to my old self. The shop was clean, organized. Waiting room was nothing special but clean and perfectly fine for waiting if you need to do that. Price was awesome, really good deal at only 395$ (parts and labor). Service was friendly, courteous, prompt. Quality of the work was excellent. I would definitely recommend using USM Discount Muffler for any exhaust system work. If you are driving around in a vehicle more than 5 years old, you should definitely get the people at USM Discount Muffler to check your exhaust system- it could save your life!

need muffler. usm did a very good job a the right price. couldn't be happier…read more ...../////////////////////

Great team and service! I was travelling in the area (kind of far from home) and got a flat tire…read more They took me right away, got me a new tire in under 30 minutes, and the price was a fraction of what the dealer would have charged. Super friendly! Highly reccomend!

They're the best. Wouldn't go anywhere else with our vehicles. Kind, honest and very knowledgeable.read more

My husband and I are happy with the work performed on our cars never had a problem with the car$. I…read morewould recommend Charlie to anybody. They do a great job on our cars.

I have had both my cars serviced by Charlie and all work has been satisfactory. BUT there is no…read moreexcuse for his recent behavior. After not performing any work on my Porsche Macan for 3 days I stopped to see him. No one was home so I went into my car to close the open windows myself. I found a half empty can of juice in the console and 2 receipts on the seat, one for a pharmacy and a bigger one for a package store! I put the items out of the car and drove my car away, unserviced. Later, my wife discovered a crumpled McDonald's bag with a McNugget's box on the rear floor. It makes my skin crawl to think that my car was used for personal errands and as a trash can. Draw your own conclusions from this review but to me, Autowerks no longer exists

Really good mechanics foreign which is their specialty or domestic. I've used them a couple…read moredifferent times. Jorge Jean and Herb really good guys very honest stick by their work/word can't say enough about them. They took care of my mini as well as my Jeep Wrangler.

I read the great reviews but was a bit skeptical until I chatted with Jean. He was able to provide…read morea quote to replace the starter in my Mom's Honda Accord within 10 minutes and squeeze us in the same day. Work was done quickly -- at a fair price. I wish I found these guys many years ago -- it would have saved a bunch of $ and aggravation vs. the local dealership!!

Went in for a flat tire repair. They fixed the tire and replaced the valve core stem. They charge…read more$25 to fix the flat which is fine but then there was a $45 charge for the valve course stem these things actually cost about $.25. So the total charge was over $70.

I've recently brought my very old car with challenging issues to J&J and am very happy to say that…read morethey did a great job.They are very attentive,professional and kudos to Paul the owner who took the time to personally address my issues. I would highly recommend this local business to anyone in need of car repair

Took my car to get a TPMS sensor installed and specifically told the service advisor NOT TO PROGRAM…read moreIT because it was already done. They did NOT do as they were told and said it was not reading and had to program it? Funny because it's on the cars display as rearing 0 PSI because it was in the cup holder. This proves it was talking to the car. Regardless, they uncharged me and rather than argue with them I payed the bill and will NEVER come back. Beware of the deceptive business practices at this shop.

Wow this place saved the day! I was in front of the establishment and having a car issue and Angel…read moredidn't even hesitate to jump in and help me without me even asking for it! The workers there provided me with support ( and a gas can) as I worked through the issue and they helped keep me calm and positive. God bless. Thank you for the help !

Avoid. Dishonest and unprofessional…read more My son's car taken to shop due to breakdown on I-84. After a couple of weeks--including the New Year holiday--of them "helping" us on warranty claim that likely includes a major engine repair, they hit us with $1k of storage fees and the clock would juscontinue to click. Justification--"the insurance company will pay." Storage fees are for customers who abandon vehicles not for shops to run up bills. Piggish behavior. God only knows what charges they'd layer onto an actual major repair. We have since towed car to a reputable dealer who will take over from here

I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.