Got my car towed from our house (well in Taconic and another company brought it home) my insurance…read moresaid that Chris Automotive is affiliated with them. Called them after few minutes their tow truck came and took our car. Happened afternoon so they are almost closing. Next day, Billy called and said whats the problem with our car. It was transmission and a whooping $$$$! The level of communication that the people from Chris was impeccable, they call almost daily to give updates. Fast forward, parts was delayed and we received our car a few days before it turned a month. (Can you imagine how much we paid for rental?!) Anyway, they gave us a very good discount. I can't even put words how everything went. So you imagine the crazy stress we had experienced?! Thankfully Chris Automotive was very reasonable with their prices, staffs were great and our car is back! Will definitely recommend this place!

I was able to wait for my vehicle while I did an oil change and a New York State inspection waiting…read morearea is Clean and very accommodating

First time customer. I was impressed with their professionalism. After routine service I asked Joe…read morea technical question about the best manual transmission lubricant to use in my car. He agreed to research this and called me later that day with a recommendation. I have a new favorite place for servicing my cars.

This is the only place I will use. Really is the best. Joe is great, the prices are fair, they're…read morehonest and accommodating. I highly recommend Advanced Automotive.

I have had my car serviced here with Jim and very happy to be going to them. Service was quick and…read moredone with quality workmanship. Jim is hardworking honest mechanic.

Jim is Our Angel ! He is the most AMAZING MECHANIC!…read moreAnd of Course not to mention Dan and Ryan! He is so Honest and Reliable! He is RIGHT on! He will fix your every car problem! We are so excited to have them as Our Mechanics!

Really honest and straightforward, did good work quickly. When I had questions about my repair, Lou…read moresent me pictures and walked me through what was wrong with my car. Would definitely recommend.

Pete and his employees do an incredible job. They do the job right the first time and have always…read morebeen honest with prices. It's not easy to find a good mechanic, this place is one of a kind!

If I could put zero stars I would. Disaster of cust service. They don't know when it will be…read moreready and they only call back much later. Won't go back

These people are crooks! My son went there for an inspection. Simple, right? They attempted to…read morebill him $504.00. They claimed he needed a new battery and a brake fluid flush in order to pass the inspection. Huh?? Well, the battery was nearly new, so we certainly did not need a new battery, but my son is new at this and didn't get a hold of me in time, so before I was able to chime in, they put in a new battery for about $225. But get this---they charged him an additional $80.00 for labor to install the battery that they sold him!!! I have been around the block six or seven times, and I have NEVER heard of this. Outright rip-off. I told him to tell them to take out the battery and forget the whole thing. As you may have guessed, yep, they told him it would be another $80.00 in labor to remove it. Are you F*&^ing kidding me??? As for the brake fluid, well, we had just had that done, too, along with new pads and rotors. So . . . we were able to get our car out of there before they go to that. Bottom line: our mandatory $20 inspection sticker cost us $350. Nice. Bastards. NEVER USE THIS PLACE. IT'S A CLIP JOINT. I have written letters to the BBB, The New York State Consumer Protection Bureau, and the Bureau of Consumer and Facility Services and the Department of Motor Vehicles. I have also filed a dispute with my credit card company. I see that Mavis responded. So, here's my response to them: Let's see . . . you ruined a day with, and for, my son. You taught him that auto repair shops are not to be trusted nor respected. You took complete advantage of him, because you knew the car was not his, and he's only 18, so an easy mark, right? And, we're now out of pocket $230 for a battery we didn't need and $80 for labor that shouldn't have been charged. Not to mention that at $110 an hour you charged me for 45 minutes for a job that took ten minutes. Nice. You should be ashamed of yourselves. So, you ask what you can do to fix this? Write a letter of apology to my son, and refund the amount charged for labor. Then, issue an RMA and we will return the battery. That's what you can do to help. And, if you do all of that, I will edit my review so that it reflects your good business sense.

This shop has been my family's go-to for years and they've never given me bad service. The staff is…read morefriendly and the mechanics are honest guys who always look out for me and offer the most cost-effective options available. Highly recommend this shop to anyone in the area.

Excellent service! I had car trouble near by late Friday afternoon and showed up on their doorstep…read morein a panic. Oswaldo dropped what he was doing, took the car for a test drive and determined one of the front brakes was bad. He ordered the parts, fit me in the very next morning and the price was very reasonable. I can't recommend them highly enough!

My car needed a tow from one station to another station. So I called my insurance company to…read morearrange it. Brian at 911 towing was great, because they had buried my car behind other vehicles and made it difficult for him to get. He offered to come back. I called the station and told them Brian needed to pick up the car and key. Brian kept me well informed and I could reach him by phone. Although I felt stranded, by the end of the day he had it done and I was happy.

Avoid. Dishonest and unprofessional…read more My son's car taken to shop due to breakdown on I-84. After a couple of weeks--including the New Year holiday--of them "helping" us on warranty claim that likely includes a major engine repair, they hit us with $1k of storage fees and the clock would juscontinue to click. Justification--"the insurance company will pay." Storage fees are for customers who abandon vehicles not for shops to run up bills. Piggish behavior. God only knows what charges they'd layer onto an actual major repair. We have since towed car to a reputable dealer who will take over from here

I have always been satisfied with the services given, whether it was a major repair or Inspection…read more The charges are fair, much more reasonable than a dealership and the ability to get an appointment when needed is not difficult. When the service is completed, a report of the findings was given. Never had any complaint.

Huge shout out to the superhuman that saved the heart and soul of my car…read more We took part of the motor for my car for a heart surgery by Eric, the super incredible human that is the heart and soul of this machine shop. You walk in and it's a place that you can tell is fueled by oil and hard workers. It's got a softer side with all the grandchildren on his wall and cute little hand drawn drawings with a tv for watching old cartoons. Super cool machine shop, Eric is the man, took care of what we needed and we're so grateful to have found him. Find more pros like this one on Yelp!

I had blown a rod through my block 4 years ago....Eric had done my head and valves prior and was…read moreimpressed with him then. I brought Eric a rebuilt Lotus 907 engine I located (done 10 yrs ago) and had it refreshed and checked. Finished install and it started on first crank (after priming engine).....amazing work! My 1974 Jensen Healey is under it's own power for the first time in 4 years - Thank you Eric!!

Friendly staff and honest service. Up front pricing with no hidden costs. Will not try to upsell…read moreyou and provides the service requested