I had a wonderful experience working with Nash while getting into a new car. Nash, along with the rest of the team and George in financing, made the entire process smooth, efficient, and stress-free. They had me on the road in no time, and I couldn't be happier with the experience. Thank you all again for the excellent service! read more

AWFUL EXPERIENCE. Spoke to someone on the phone about their pricing. He was very nice (Jasper was his name). He was transparent and explained to us the dealer fees, etc. Fast forward to the next day, we go check the car out and it had been in THREE accidents.. 2/3 were FRONT END and they still wouldn't come down on their price. On top of the car price being unreasonable, the guy on the phone did not mention a MANDATORY warranty that was a couple grand on top of their dealer fees which were not the same numbers as the ones we were told on the phone. The warranty covered paint chips? Like what?? They're a used car lot so that's just absolute garbage! OHHH & my husband asked why their dealer fees were so much higher than the other lots and we were told it was because they're a smaller dealership. HA! Are you kidding me?! Why are the customers paying your overhead? Oh, wait...probably because you can't sell any cars because of your trashy reviews! In summary, don't go here unless you want dealer fees that are 1/3 of the price of the vehicle. Do your research on the vehicle. I like Bumper.com. Its $1 for 7 days of free reports or $5 for 7 days of full reports. I definitely recommend the $5 report because it will show how many times the car has changed ownership, liens out on the car, accident reports, and recalls. read more

Definitely wouldn't buy from here! Had $70,000 just chilling in the bank account to buy a Porche from these guys. From the moment I stepped in they were judgmental, not giving me the time of day, the first thing the guy says to me is "are you sure this is the car for you, you may need something more affordable" Granted I had shitty credit Ngl which I told him but I said let's see what we can do. They run my credit and guy comes back and tells me yeah there is nothing we can do for you. We don't have a counter offer for you. Like the mf didn't even try. A word of advice for the salesman who work here coming from someone who was formally a sales rep at another dealership first never judge a book by its cover, second don't be rude because your energy transfers and no one wants to buy from someone they don't like, also stick with your customer, make them your friend, don't be bouncing around 24/7 and rarely give someone your attention. Also you never know what someone has or can afford, ask more questions and get to know your custome. Their is a saying "buyers are liars" and that go for the sense that just because a customer tells you one thing that doesn't mean its necessarily true. Honestly really disappointed, definitely would have bought the car cash but due to the guys customer service absolutely not. Just thought I'd leave this for future customers, Have a blessed day! read more

DO NOT BUY FROM HERE!!!! I purchased a used 2017 f150 from this dealership not even a week ago. I took it out for a test drive and everything seemed normal. I came back into the office to begin signing papers they offered to clean the truck and put gas in it. As soon as I finish signing the papers I walked out of the office and my sales representative, Giulia, informs me that while they moved the truck to put gas in it the check engine light came on. How convenient what are the odds of that??? I ended up taking the truck home and Merit Auto told me to take it to a shop to get it diagnosed at there expense, so I had a little faith in them at this point. Now sitting here with a 1,200 estimate from the ford dealership to repair the truck I haven't been able to get any manager on the phone all day. Only response is via email, sales manager named Matt stating that they will pay for the diagnostic fee but will not pay to have the truck repaired. Instead I have to drive it 3 hours to them to fix it during the week since their service is closed on the weekends. I think this whole dealership is shady and this purchase has been one big mistake. Makes me question too if the "inspections" they perform before selling a vehicle have any validity because according to my Ford dealership it's leaking oil and has little pressure in the crankcase. Makes me question if I even want them working on this car. And fyi reason why they probably have any 5 stars is because they have barcodes on their desk that you can scan and are pushy about it. I stupidly left a 5 stars review before this one bc of it. RIGHT BEFORE MY CHECK ENGINE LIGHT CAME ON AFTER SIGNING PAPERS FOR MY 30K+ TRUCK. DISHONEST DISHONEST DISHONEST read more

Would not recommend buying from this place. I test drove a Range Rover, paid for the car, but never took it off the lot. After closer examination on the car fax (2 accidents 1 involving 3 sides of the car, car fax recommended price from my bank was $37, 350 and they were charging $41,359) I decided not to buy it, I paid them at 7:30 PM on 2/10/2026, and then called them at 9:45 AM on 2/11/2026 and told them I did not feel comfortable buying this car with that report, they kept my $1,580.07 cash. Sounds like any cash you give them, make sure you don't mine losing it because they are reluctant to give you your money back. I learned my lesson, to check out the dealership online before buying. Buyer beware. read more

Went there to buy a Porsche About to sign papers They insisted I had to purchase a 5 year fabric warranty for over a $1,000 I refused The employee said it was a "required fee" I had to pay if wanted to do business with them ! I said it's not a fee - you're trying to sell me a product I don't want Unbelievable I said well I guess I don't want to do business with you and left That's not all They tried to compel my husband to submit to a credit check before he could take a test drive! Also unbelievable. Will never go back read more

Marisela, was a pleasure to work with! Went to multiple dealerships to find the exact car I wanted and this dealership had it in near perfect condition! Super nice staff, easy purchase, and would feel good about making additional purchases with them and Marisela! - J Fox read more

I paid my premium on time every month, took my audi into the shop it needs 6k worth of work. Merit denied the claim, since my dad changes my oil. We live 2.5 hrs from the dealer. I have all the recipients. Do not go with this company. It is a scam. They take your money and will not pay. read more

Update: sold car for parts for $1400. They sold me a lemon but my lawyer said I can't do anything about it because I bought it "as is". Absolutely scumbags at this location read more

Beware of this dealer ship. I was given a buyer's order. They added $1159.00 for accessories to the agreed price lying to me saying it was a 4 -year warranty spraying the car exterior. they added $995.00 for Predelivery service fee and $299.00 for Electronic filing fee. This business is ripping there customers off. read more

Unreal!! Several texts to finally get me in. Zero greeting upon arrival. Checking in with a very unhappy and non courteous lady. Made me want to walk out, I mean how tough is it to greet a person. Then I was completely ignored! Sales persons looked at me but not one stepped up to assist. I guess they do t need my money. read more

I came in from out of state to buy the car after test drive, negotiating and putting down a deposit I had troubles getting buyers order emailed to my bank. I drove back over 300 miles one way to get the check to purchase the vehicle drove back and told them what time I would be arriving. When I got there the car nor paperwork was ready having to drive back this added more time that I had to spend there instead of going back home I felt like I was not taken serious and my time was wasted. Other than that I feel like I was sold a quality vehicle and would buy from them again. Giulia was a very nice sales person to deal with. read more

I just want to say that merit Auto group is not a good place to buy vehicle my buddy's vehicle paid $24,000 for it not even had it for a year and the timing belt come off of it and they don't want to do nothing about it then he found out that the entire dash come from a junkyard that was not on the Carfax cuz I don't believe he would have bought it knowing that and they act like they don't know what's going on with it so just wanted to share this with y'all so be careful when you buy a vehicle from these people read more

Just bought a new car for my daughter....Julia made the process so easy!! She is the best!

Amazing experience with buying my Land Rover! George Cheban was so efficient and professional! Definitely recommend!

Do not trust this place. They have shady business practices. Avoid at all costs!!! The prices are decent because it's a sham. They had we waste my entire day and ran my credit on a car they did not have. read more

Purchased a used 2019 Honda Civic. The representative Francisco Navarro was very polite. He provided great customer service.

Extremely disappointing service/care for their clients. I bought my 2017 BMW X3 from Merit. Within driving it for 3 days, the serpentine belt severed causing my battery to stop charging and AC to go out. They did replace it at no cost. The first time I took it on a longer trip, I experienced a significant vibration. I emailed the sales manager Ahmed to see if they'd be willing to look at the vehicle as I had only had it for 7 weeks (I was traveling for work for 3 of them). He let me know that because I purchased the car without warranty they would look at the car for $160/hour for diagnostics and then I would be responsible for the repairs. He also said because it was no longer a short period of time since I had purchased the car they would not do any good faith repairs. It was news to me that 5 weeks of driving is not a short period of time to own a vehicle. I tried to call him rather than going back and forth on email but my call was never returned. I ended up bringing it to a local mechanic who said the issues the car had should have been address in the 70 point inspection they supposedly perform. I would never purchase a car here again. read more

I'm in the market to purchase a car and had been shopping around at dealerships for the best deal. I called in the morning to confirm the car was available and spoke to Francisco Navarro. He called the car by it's color and confirmed it was available. This was at 11:20 AM. He set the appointment to see and test drive the car for 2 PM and even sent a text to my number for confirmation. I get there at 2 and Fransico is not available and the car isn't available either. I'm told that the car is being detailed and taken apart and not available for show. I'm told Feansxico wasn't aware of that as the car was still on the lot when he confirmed it was available. It was just taken back a couple hours ago. First, that doesn't even make sense and second if it was taken back, why not call me and update me? I don't appreciate having my time and had wasted. I will not be coming back to Merit and they will never get my business. Unprofessional time wasters. read more

Amazing experience with buying my Land Rover! George Cheban was so efficient and professional! Definitely recommend! Not pushy at all and so patient the whole process! read more

George was very helpful at getting us into the car we wanted and was able to help cut us a good deal. Easiest time I've ever had purchasing a vehicle. read more

Justin was rude and pushy and demeaning. I wouldn't give them business based off that experience alone, and I thought customer service was apart of their vision. I won't say any bad words, but wow the audacity in the way Justin spoke to me. Maybe it's because I'm a female. read more

they are fruad they stole money from my bank and i never received the vehicle when i went to dealership they were posting new stickers to resell that same car to someone else read more

FULL DISCLOSURE: I did not buy a car from this dealership. I went to this dealership twice to browse the market with cash in hand to weigh out my options before I made a purchase. And I did settle on putting my money elsewhere however, I would've brought a car from here if they had what I was looking for. The staff at the dealership wasn't thirsty for sales. They let you look at the car and examine it closely without hovering over. And they also did not pressure you to purchase. I was told "if you are not looking to purchase today that is fine" and with them knowing that I was not purchasing that day, they still gave me respect and took time to help me. I would recommend this place to any first time buyers or teens. read more

I recently purchased a car from here. The day after bringing the car home, it was in need of $1200+ in repairs. Things that were supposedly in good shape according to the inspection that they had done were clearly not, and any decent inspector should have noticed. I tried to contact them to rectify the situation and make things right considering they sold me a car that was not in the condition they said it was in. I have been completely ignored since. read more

Fuck this dealership, worst in the city. Sold me an overpriced truck with a blown head gasket and had covered up rust with a undercoating.